[asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I have a real head scratcher . . .

We have several employees who work from home.  All have Polycom 501's that 
register to our office Asterisk 1.6.x server and communicate using SIP g729a.  
About two weeks ago, one of these remote users starting experiencing a problem 
with a previously working phone:

a. She could receive inbound calls,
b. She can place outbound calls to internal extensions
c. She cannot place outbound calls to external destinations.

I brought up the Asterisk CLI and had her dial outbound while I watched.  The 
calls to internal extensions are processing as they should.  However, I do not 
see the external dial attempts ever getting to the server.  This is odd because 
there is absolutely nothing in the programming of the phone that distinguishes 
one from the other.  I had her key in several strings on nonsense and I saw 
some, but not all of them.

So, I programmed another phone,  and tested it thoroughly from my own remote 
location.  Phone works fine inbound and outbound.  I then shipped the phone to 
the user.

User received new phone, plugged it in.  It registers to the Asterisk server 
just fine.  It receives inbound calls, however this one cannot dial out at all. 
 I see no dial attempts whatsoever on CLI.  If she plugs the old phone back in, 
she can still dial internal extensions.  I know the problem is not with the 
phone dial pattern, as I've had her key in the number and then press the Dial 
key.  Besides, the phone worked 24 hours earlier from a different location.

The sip.conf configuration has not changed from when the phone worked properly:

[1234]
type=friend
regext=1234
context=longdistance
secret=*
callerid=User Name 1234
host=dynamic
qualify=yes
mailbox=1234
permit=0.0.0.0/0.0.0.0

I've checked all log files, and for the failed attempts I see nothing ever 
getting to the server.  I don't think the problem is with the phone.

Any ideas, suggestions, etc., would be greatly appreciated.  If I need to 
provide additional info please advise.  Thanks.

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I wish it was that easy.  That is one of the first things we tried.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 11:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 Any ideas, suggestions, etc., would be greatly appreciated

My guess that the Polycom digitmap isn't being loaded (sip.cfg).  I'm sure if 
she were to dial the phone number and then press 'send' soft key, it'd probably 
dial.


Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
No change, thanks

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Friday, October 14, 2011 11:39 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

What happens if she keys in the number+# then presses dial?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 10:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Problem with outbound dialing from remote phone

I have a real head scratcher . . .

We have several employees who work from home.  All have Polycom 501's that 
register to our office Asterisk 1.6.x server and communicate using SIP g729a.  
About two weeks ago, one of these remote users starting experiencing a problem 
with a previously working phone:

a. She could receive inbound calls,
b. She can place outbound calls to internal extensions c. She cannot place 
outbound calls to external destinations.

I brought up the Asterisk CLI and had her dial outbound while I watched.
The calls to internal extensions are processing as they should.  However, I do 
not see the external dial attempts ever getting to the server.  This is odd 
because there is absolutely nothing in the programming of the phone that 
distinguishes one from the other.  I had her key in several strings on nonsense 
and I saw some, but not all of them.

So, I programmed another phone,  and tested it thoroughly from my own remote 
location.  Phone works fine inbound and outbound.  I then shipped the phone to 
the user.

User received new phone, plugged it in.  It registers to the Asterisk server 
just fine.  It receives inbound calls, however this one cannot dial out at all. 
 I see no dial attempts whatsoever on CLI.  If she plugs the old phone back in, 
she can still dial internal extensions.  I know the problem is not with the 
phone dial pattern, as I've had her key in the number and then press the Dial 
key.  Besides, the phone worked 24 hours earlier from a different location.

The sip.conf configuration has not changed from when the phone worked
properly:

[1234]
type=friend
regext=1234
context=longdistance
secret=*
callerid=User Name 1234
host=dynamic
qualify=yes
mailbox=1234
permit=0.0.0.0/0.0.0.0

I've checked all log files, and for the failed attempts I see nothing ever 
getting to the server.  I don't think the problem is with the phone.

Any ideas, suggestions, etc., would be greatly appreciated.  If I need to 
provide additional info please advise.  Thanks.

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
_
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
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that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
Turned on sip set debug peer 1234.  I see the qualify messages.  I see when 
she calls me on my internal extension.  I see no SIP messages at all when she 
calls my cell phone.

I understand what Doug and Eric are saying.  I need to get into the phone's web 
interface to see how it is programmed just to validate that the phone is still 
as I programmed it.  What is strange is:


a.   Phone A can dial local extensions but not external, so I send her 
Phone B.

b.  Phone B cant dial outbound at all

c.   Both phones were successfully tested for both call types prior to 
shipping and were not in any way reconfigured subsequent to testing.

d.  I have not modified the digitmap is sip.cfg in years, and even so, 
entering the number and then pressing 'Dial' doesn't work either.




From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sammy Govind
Sent: Friday, October 14, 2011 2:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Hey,
Can you enable sip trace for that particular sip extension. This sounds weird 
that while other INVITES from the phone are reaching but the external 
extensions are filtered. If there are no invites for external calls only then 
more chances are that the phone is using some dial pattern(phonebook help) etc 
like Doug and Eric said.  Sometimes in asterisk console I don't see anything in 
logs if the Sip extensions' context don't contain the number that is being 
dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around She :p j/k .

--
Regards,
Sammy.
On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins 
arob...@pharmacentra.commailto:arob...@pharmacentra.com wrote:
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to 
Asterisk? Join us for a live introductory webinar every Thurs:
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confidential

Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
Thanks I will do that.  The user is remote, so I must first RDP into her home 
network and do it from her PC.

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Friday, October 14, 2011 3:35 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I use 501's here and I can pull up the settings by typing 
http://1.2.3.4/index.htm - where 
1.2.3.4http://1.2.3.4/index.htm%20-%20where%201.2.3.4 is the IP address of 
the phone.  If you can do that, perhaps something there will be of use to you.

From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.com]mailto:[mailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 2:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Turned on sip set debug peer 1234.  I see the qualify messages.  I see when 
she calls me on my internal extension.  I see no SIP messages at all when she 
calls my cell phone.

I understand what Doug and Eric are saying.  I need to get into the phone's web 
interface to see how it is programmed just to validate that the phone is still 
as I programmed it.  What is strange is:


a.   Phone A can dial local extensions but not external, so I send her 
Phone B.

b.  Phone B cant dial outbound at all

c.   Both phones were successfully tested for both call types prior to 
shipping and were not in any way reconfigured subsequent to testing.

d.  I have not modified the digitmap is sip.cfg in years, and even so, 
entering the number and then pressing 'Dial' doesn't work either.




From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.com]mailto:[mailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Sammy Govind
Sent: Friday, October 14, 2011 2:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Hey,
Can you enable sip trace for that particular sip extension. This sounds weird 
that while other INVITES from the phone are reaching but the external 
extensions are filtered. If there are no invites for external calls only then 
more chances are that the phone is using some dial pattern(phonebook help) etc 
like Doug and Eric said.  Sometimes in asterisk console I don't see anything in 
logs if the Sip extensions' context don't contain the number that is being 
dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around She :p j/k .

--
Regards,
Sammy.
On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins 
arob...@pharmacentra.commailto:arob...@pharmacentra.com wrote:
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: 
asterisk-users-boun

Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I appreciate this real out-of-the-box thinking!  I can just wait for her to go 
to dinner and get into her PC.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Friday, October 14, 2011 4:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Un-top-posting and trimming cruft...

On Fri, 14 Oct 2011, Adam Robins wrote:

 Thanks I will do that.  The user is remote, so I must first RDP into
 her home network and do it from her PC.

Since you have access to the Asterisk server's command line, you could use wget 
to retrieve the index page from the phone outputting to a file and scp the file 
back to you for your local viewing pleasure.

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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_
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I'm working that angle.  I tried to use Dameware to get into her router via her 
home PC, but the screens weren't drawing correctly.  I'll need to try LogmeIn.  
Also the IP address she read me directly off the phone is dubious.  I cant ping 
it nor can I bring up the web interface.

To be continued . . .

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bob Bosiljevac
Sent: Friday, October 14, 2011 5:41 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Did anything else change on her home network that could correlate to the time 
this started flaking on you? (eg: a new router/gateway)

BB


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[asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Adam Robins
We have an employee who works from home.  We sent her a SIP phone to work as an 
extension off our Asterisk 1.6 system, but her DSL service is so bad she was 
dropping calls all the time.  It's not just a tuning or QoS issue.  Her service 
is simply unreliable.

She had a POTS line installed and I have the dialplan set up so that when her 
extension is dialed, it calls out over our SIP provider to her 10-digit POTS 
number.  If she is on the phone and her line is busy, I want Asterisk to place 
the caller into her Asterisk voicemail rather than hearing a busy signal.

The way I have this working currently is by using Followme without a preceding 
Dial command.  Seems that the Followme app handles the busy properly.  The 
problem is that every call she receives is announced and requires her to press 
1 to accept or 2 to reject.  I suppose I could modify the Followme code, but 
I'd rather not.

Any ideas are appreciated.  Thanks.

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Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Adam Robins
Didn't work.  It correctly times out after 20 seconds and continues to 
voicemail, but the caller still hears the remote busy signal during those 20 
seconds.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, October 21, 2010 9:41 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Thursday, October 21, 2010 7:32 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

We have an employee who works from home.  We sent her a SIP phone to work as an 
extension off our Asterisk 1.6 system, but her DSL service is so bad she was 
dropping calls all the time.  It's not just a tuning or QoS issue.  Her service 
is simply unreliable.

She had a POTS line installed and I have the dialplan set up so that when her 
extension is dialed, it calls out over our SIP provider to her 10-digit POTS 
number.  If she is on the phone and her line is busy, I want Asterisk to place 
the caller into her Asterisk voicemail rather than hearing a busy signal.

The way I have this working currently is by using Followme without a preceding 
Dial command.  Seems that the Followme app handles the busy properly.  The 
problem is that every call she receives is announced and requires her to press 
1 to accept or 2 to reject.  I suppose I could modify the Followme code, but 
I'd rather not.

Any ideas are appreciated.  Thanks.

I know how this works with DAHDI/POTS; don't know what it will do dialing over 
SIP Exten = 1234,1,Dial(DAHDI/1/w5551212,20,KkTt)
Exten = 1234,n,voicemail(1...@default)
Exten = 1234,n,hangup
Exten = 1234-BUSY,1,voicemail(1...@default)
Exten = 1234-CONGESTION,1,voicemail(1...@default)

When I dial 1234, the other side has 20 seconds (about 4 rings) to pick up.
If no pickup, voicemail is called.  Lines 4 and 5 might (or might not) be 
redundant


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Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Adam Robins
This did the trick!  Masks the busy signal.  Thanks.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, October 21, 2010 1:22 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

Try changing KkTt to rKkTt.  This should generate a phony ring until the call 
is picked up or stops.


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Re: [asterisk-users] How do I create an IVR/Dial Group that worksproperly?

2009-07-17 Thread Adam Robins
Have you tried replacing the s extension with _x.?

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alan Lord (News)
Sent: Friday, July 17, 2009 11:12 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] How do I create an IVR/Dial Group that 
worksproperly?

On 17/07/09 14:14, Danny Nicholas wrote:
 I may 100% off here, but I seem to recall reading in the last 2 days threads
 that macro dialing messes with CDR entries.  I would try replacing one of
 your macro lines with a straight Dial command to verify this.

Thanks Danny, but that doesn't really help. I have tried moving the
contents of the offending Macro into the IVR menu itself and using a
Dial() command. But it makes no difference. The call is still on the s
extension and the CDR records the connection with the correct callerid
but with the destination as s. Which is not what I want.

If the caller dials an extension number, say 101, then it all works
fine. The problem is when trying to automatically dial from within the
plan it fails. I need to somehow change s to the end extension number
of the person who actually picks up the phone.

I am trying to understand how other people configure their * to achieve
the requirement I specified below.

I can't believe it is this hard to do. But I fail to see how I can
achieve it, because there is no extension - other than s - when the
caller enters the dialplan. I want the caller to be automatically
connected to one or other of our extensions if they do not know the
extension number to dial themselves.

I guess I am trying to find out if I have set this up totally *wrong*
and perhaps I should be using a queue or something, but that seems a bit
overkill...

Alan



 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alan Lord
 (News)
 Sent: Friday, July 17, 2009 3:23 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] How do I create an IVR/Dial Group that
 worksproperly?

 Hi all,

 I am trying to understand how I can get a simple IVR scenario to work
 properly (having already removed most of my hair...).

 The basic requirement is as follows:

 * Caller arrives at our main number
 * Caller is greeted and then told they can enter an extension number, if
 known, or wait and their call will be connected to an available rep.
 * The IVR then dials a group of extensions (if the caller didn't enter
 one obviously).
 * Someone picks up the call and the connection is established and logged.

 Now, I have all of this working apart from the last piece.

 My IVR rings various extensions and I can pick up the call just fine.
 But my problem is that the data asterisk records regarding the call is
 wrong.

 It correctly identifies the CallerID, but it always records the
 destination as s. Not the extension of, for example my SIP phone (101).

 If the incoming caller dials 101 whilst in the IVR, the log is correct.

 I can see *why* I am having this problem (There is no extension when you
 arrive in the IVR other than s), but I cannot see *how* to fix it.

 Please can I ask how do others handle this so it works properly (I've
 included the basics of my DP below)?

 I'm running Asterisk 1.4.21.2~dfsg-1ubuntu3 on Ubuntu Server 8.10.

 Thanks

 Alan


 Here is the IVR which callers are dropped into:

 [tolc_menu] ; Welcome and information to callers
 exten =  s,1,Answer()
 exten =  s,n,Wait(2)
 exten =  s,n,Background(welcome-to-tolc) ; Say Hello
 exten =  s,n,Wait(1)
 exten =  s,n(tryagain),Background(enter-ext-of-personor) ; Enter
 extension number if known, or
 exten =  s,n,Background(pls-stay-on-line) ; Trying to connect...
 exten =  s,n,WaitExten(5)
 exten =  s,n,Macro(belllord,${ALANL}${ALANB},303)

 exten =  _10[1-5],1,Macro(call_extension,SIP/${EXTEN})

 exten =  _20[1-5],1,Macro(call_extension,IAX2/alanb/${EXTEN})


 The Vars ALANL and ALANB are:
 ALANL=SIP/101
 ALANB=IAX2/alanb/202


 Here is the Macro belllord:

 [macro-belllord]
 exten =  s,1,Dial(${ARG1},20,t)
 exten =  s,n,Goto(s-${DIALSTATUS},1)

 exten =  s-NOANSWER,1,Voicemail(${ar...@business,u) ; business is the
 voicemail context, ${ARG2} is the mailbox number to dial
 exten =  s-NOANSWER,n,Hangup()

 exten =  s-BUSY,1,Voicemail(${ar...@business,b)
 exten =  s-BUSY,n,Hangup()

 exten =  _s-.,1,Goto(s-NOANSWER,1)


 Here is the call-extension Macro:

 [macro-call_extension]
 exten =  s,1,Dial(${ARG1},20,t) ; Ring channel for up to 20s
 exten =  s,n,Goto(s-${DIALSTATUS},1) ; Go to either no answer or busy.

 exten =  s-NOANSWER,1,Voicemail(${macro_ext...@garden_house,u)

 exten =  s-BUSY,1,Voicemail(${macro_ext...@garden_house,b)

 exten =  _s-.,1,Goto(s-NOANSWER,1)



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Re: [asterisk-users] [Asterisk-Users] Inter-Asterisk Using SIP

2009-03-06 Thread Adam Robins
no

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of tracinet
Sent: Friday, March 06, 2009 2:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] [Asterisk-Users] Inter-Asterisk Using SIP

 

 

On Wed, Mar 29, 2006 at 2:12 PM, Adam Robins arob...@pharmacentra.com
wrote:


I am switching from IAX2 to SIP for my inter-Asterisk transport due to
assorted quality issues following the 1.2.4 upgrade.

On the server that SENDS the call, I have the following in SIP.CONF:

[192.168.1.2_OB]
type=peer
fromuser=OB
host=192.168.1.2

And in EXTENSIONS.CONF

exten = 91NXXNXX,1,Dial(SIP/${ext...@192.168.1.2_ob)


On the RECEIVING Server in SIP.CONF:

[OB]
type=user
context=longdistance


I am not using a REGISTER statement on the receiving server.

My problem is that the only way I can seem to get the call delivered
into the proper SIP context on the receiving box is to use the
fromuser=OB on the sending machine.  I tried using username=OB, but
then it delivers into the default context.  I don't want to use
fromuser because it overrides the callerid.

Any suggestions?

Thanks,
Adam

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Did you ever get a resolution on this?

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[asterisk-users] benchg729 - no valid g729 license

2009-02-18 Thread Adam Robins
I have five Asterisk servers running 1.2.14, and am planning to upgrade
to 1.4 this weekend.  In preparation, to use the most efficient g729
codec, I am running the new benchg729 program.  It works great on two
systems, but on the other three it says it cannot locate a valid g729
license.  I have valid licenses on all systems, which show just fine
when typing show g729 from CLI.

Any ideas are appreciated.

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Re: [asterisk-users] benchg729 - no valid g729 license

2009-02-18 Thread Adam Robins
That did it.  Thanks.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Kevin P.
Fleming
Sent: Wednesday, February 18, 2009 4:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] benchg729 - no valid g729 license

Adam Robins wrote:
 I have five Asterisk servers running 1.2.14, and am planning to
upgrade
 to 1.4 this weekend.  In preparation, to use the most efficient g729
 codec, I am running the new benchg729 program.  It works great on two
 systems, but on the other three it says it cannot locate a valid g729
 license.  I have valid licenses on all systems, which show just fine
 when typing show g729 from CLI.

How recently have you re-run the 'register' tool for those licenses?
It's possible the license files are in an old format that the new
programs don't expect.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpflem...@digium.com
Check us out at www.digium.com  www.asterisk.org

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Re: [asterisk-users] Voicemail post-processing

2009-02-06 Thread Adam Robins
Thanks for the suggestions.  Modifying the sendmail command in
voicemail.conf sounds like the most straightforward method, however, I
will first try using 'record' in the dialplan instead of calling
voicemail.  This is so I can control the naming of the recorded file.  I
will simply run my externnotify script from the hangup priority to
encrypt and email the file.

Another drawback to using voicemail, in any form, is that when the mail
recipient unencrypts the file, all voicemail recordings are names
msg000x.wav.  It is much better if I can name the files like
vm-calleridnum-timestamp.wav

Thanks.


-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tzafrir
Cohen
Sent: Thursday, February 05, 2009 6:12 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Voicemail post-processing

On Thu, Feb 05, 2009 at 05:04:11PM -0500, Adam Robins wrote:
 I have an application where a caller leaves a voicemail message and
then
 I need to gpg encrypt the file before emailing it.
 
 I wrote a perl script to do this, which is executed after a message is
 left, using the externnotify feature in voicemail.conf.

Why not abuse the sendmail command parameter of voicemail.conf and send
commands through a wrapper script that handles GPG encryption?

-- 
   Tzafrir Cohen
icq#16849755  jabber:tzafrir.co...@xorcom.com
+972-50-7952406   mailto:tzafrir.co...@xorcom.com
http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir

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[asterisk-users] Voicemail post-processing

2009-02-05 Thread Adam Robins
I have an application where a caller leaves a voicemail message and then
I need to gpg encrypt the file before emailing it.

I wrote a perl script to do this, which is executed after a message is
left, using the externnotify feature in voicemail.conf.

My script has no knowledge of the name of the voicemail wav file created
by Asterisk (msg000x.wav). So, I retrieve a list of all files in the
directory and then process all the ones I find.  The problem is that if
another caller is leaving a message at the same time, I am inadvertently
pulling that file too, and end up emailing it as a corrupt wav file.

Even if I call the script from the dialplan (at the hangup priority)
instead of using externnotify, I think I would face the same issue
because I cannot control the naming of the voicemail wav file.  If I
could select the name of the file to be written, or query the
Asterisk-selected name as a system variable after the VoiceMail command
is executed, I'd be ok.

Any suggestions are appreciated.  Thanks.



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Re: [asterisk-users] Dropping incompatible voice frame

2009-01-29 Thread Adam Robins
Thanks,  placing:

Disallow=all
Allow=ulaw

In the specific iaxy device context fixed it.  I had always thought that
allowing all possible valid codecs under the general context would work
and the devices would sort it out upon handshake.  Guess not.



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steven J.
Douglas
Sent: Wednesday, January 28, 2009 9:24 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Dropping incompatible voice frame

Don't use g729 in the iax.conf for the IAXY device. It doesn't support
it.

Regards,
Steve

Adam Robins wrote:
 I am using a Polycom SIP phone (ext 2042) to call an analog phone
 connected via an IAXY (ext 2120).  The analog phone rings, and when I
 answer, I can hear the person speaking on the SIP phone, but they
cannot
 hear me.  However, if I originate the call from the analog phone to
the
 SIP phone, it works just fine.

 In SIP.conf:
 Disallow=all
 Allow=g729
 Allow=ulaw
 Canreinvite=no

 In IAX.conf:
 Disallow=all
 Allow=ulaw
 Allow=g729
 Transfer=no
 Codecpriority=host

 CLI shows:

 [Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
 Executing [2...@international:1] Dial(SIP/2042-b7b0cc88,
 IAX2/2120|12|oWwtT) in new stack
 [Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
 Called 2120
 [Jan 28 16:04:31] VERBOSE[21750] logger.c: [Jan 28 16:04:31] --
Call
 accepted by 192.168.2.61 (format ulaw)
 [Jan 28 16:04:31] VERBOSE[21750] logger.c: [Jan 28 16:04:31] --
 Format for call is ulaw
 [Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
 IAX2/2120-3849 is ringing
 [Jan 28 16:04:33] VERBOSE[3428] logger.c: [Jan 28 16:04:33] --
 IAX2/2120-3849 answered SIP/2042-b7b0cc88
 [Jan 28 16:04:33] NOTICE[3428] channel.c: Dropping incompatible voice
 frame on IAX2/2120-3849 of format g729 since our native format has
 changed to 0x4 (ulaw)
 [Jan 28 16:04:41] VERBOSE[3428] logger.c: [Jan 28 16:04:41] --
 Hungup 'IAX2/2120-3849'

 This is Asterisk 1.4.22, but it also happened on 1.2.4.  If I call an
 IAX2/ulaw softphone from the SIP phone, it works fine.  Could it be
 something in the IAXY provisioning?

 Any ideas are appreciated.  Thanks.

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[asterisk-users] Dropping incompatible voice frame

2009-01-28 Thread Adam Robins
I am using a Polycom SIP phone (ext 2042) to call an analog phone
connected via an IAXY (ext 2120).  The analog phone rings, and when I
answer, I can hear the person speaking on the SIP phone, but they cannot
hear me.  However, if I originate the call from the analog phone to the
SIP phone, it works just fine.

In SIP.conf:
Disallow=all
Allow=g729
Allow=ulaw
Canreinvite=no

In IAX.conf:
Disallow=all
Allow=ulaw
Allow=g729
Transfer=no
Codecpriority=host

CLI shows:

[Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
Executing [2...@international:1] Dial(SIP/2042-b7b0cc88,
IAX2/2120|12|oWwtT) in new stack
[Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
Called 2120
[Jan 28 16:04:31] VERBOSE[21750] logger.c: [Jan 28 16:04:31] -- Call
accepted by 192.168.2.61 (format ulaw)
[Jan 28 16:04:31] VERBOSE[21750] logger.c: [Jan 28 16:04:31] --
Format for call is ulaw
[Jan 28 16:04:31] VERBOSE[3428] logger.c: [Jan 28 16:04:31] --
IAX2/2120-3849 is ringing
[Jan 28 16:04:33] VERBOSE[3428] logger.c: [Jan 28 16:04:33] --
IAX2/2120-3849 answered SIP/2042-b7b0cc88
[Jan 28 16:04:33] NOTICE[3428] channel.c: Dropping incompatible voice
frame on IAX2/2120-3849 of format g729 since our native format has
changed to 0x4 (ulaw)
[Jan 28 16:04:41] VERBOSE[3428] logger.c: [Jan 28 16:04:41] --
Hungup 'IAX2/2120-3849'

This is Asterisk 1.4.22, but it also happened on 1.2.4.  If I call an
IAX2/ulaw softphone from the SIP phone, it works fine.  Could it be
something in the IAXY provisioning?

Any ideas are appreciated.  Thanks.

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[asterisk-users] SIP Callerid Question

2008-08-15 Thread Adam Robins
I have two Asterisk 1.2 boxes across a WAN.  Calls between them are sent
via SIP g729a.   The issue is that the original calleridnum is
overwritten by the value of the fromuser parameter in sip.conf on the
originating server.  Is there any way to preserve the original
calleridnum value?  Calleridname is not affected.  I suppose I could
concatenate the number into the name field and then parse it out at the
other end, but . . . 

I know this issue has been around for a while, and is documented.  I'm
wondering if anything has changed or there are any new solutions:

Thanks,

Adam

 

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Re: [asterisk-users] SIP Callerid Question

2008-08-15 Thread Adam Robins
Nevermind, I just answered my own question.  Used username instead of
fromuser.

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adam
Robins
Sent: Friday, August 15, 2008 3:31 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] SIP Callerid Question

 

I have two Asterisk 1.2 boxes across a WAN.  Calls between them are sent
via SIP g729a.   The issue is that the original calleridnum is
overwritten by the value of the fromuser parameter in sip.conf on the
originating server.  Is there any way to preserve the original
calleridnum value?  Calleridname is not affected.  I suppose I could
concatenate the number into the name field and then parse it out at the
other end, but . . . 

I know this issue has been around for a while, and is documented.  I'm
wondering if anything has changed or there are any new solutions:

Thanks,

Adam

 

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RE: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

2007-05-29 Thread Adam Robins
We are running Asterisk on native CentOS.  We then install VMWare on
CentOS with Windows 2003 in the VMWare partition for AD services.  We
have 50+ users in a call center environment with no issues.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
Creasy
Sent: Sunday, May 27, 2007 11:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

Why would you want to do this?

If you wanted to run multiple systems together on an Asterisk server I 
would run the Asterisk server on Dom0 and the other stuff on DomU
systems.

-Jonathan

James Harper wrote:
 I did it back in the xen 2.x days with a BRI adapter (Traverse
NetJet).
 It worked fine for the testing I was doing.

 I'm not sure of the status or performance of the PCI mapping through
to
 DomU these days, but that should be the only extra step required.

 James

   
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Roberto Pereyra
 Sent: Saturday, 26 May 2007 23:06
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

 Hi all !!!

 I would like to install asterisk in Xen domU using TDM400 hardware.

 Somebody know a howto or tutorial about that ?

 Thanks in advance

 roberto

 --
 Ing. Roberto Pereyra
 ContenidosOnline
 http://www.contenidosonline.com.ar
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RE: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

2007-05-29 Thread Adam Robins
Thanks, but we do not use any zap hardware in these systems.  It is straight 
SIP.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of François 
Delawarde
Sent: Tuesday, May 29, 2007 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

Hi,

Be careful with believing too much that your zaptel hardware will work 
together with xen, you could have problems like the ones described in 
the thread linked below:

http://www.mail-archive.com/asterisk-users@lists.digium.com/msg180825.html

Good luck,
François.



Adam Robins wrote:
 We are running Asterisk on native CentOS.  We then install VMWare on
 CentOS with Windows 2003 in the VMWare partition for AD services.  We
 have 50+ users in a call center environment with no issues.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
 Creasy
 Sent: Sunday, May 27, 2007 11:52 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

 Why would you want to do this?

 If you wanted to run multiple systems together on an Asterisk server I 
 would run the Asterisk server on Dom0 and the other stuff on DomU
 systems.

 -Jonathan

 James Harper wrote:
   
 I did it back in the xen 2.x days with a BRI adapter (Traverse
 
 NetJet).
   
 It worked fine for the testing I was doing.

 I'm not sure of the status or performance of the PCI mapping through
 
 to
   
 DomU these days, but that should be the only extra step required.

 James

   
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Roberto Pereyra
 Sent: Saturday, 26 May 2007 23:06
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

 Hi all !!!

 I would like to install asterisk in Xen domU using TDM400 hardware.

 Somebody know a howto or tutorial about that ?

 Thanks in advance

 roberto

 --
 Ing. Roberto Pereyra
 ContenidosOnline
 http://www.contenidosonline.com.ar
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RE: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

2007-05-29 Thread Adam Robins
This is why we installed Asterisk on CentOS directly and then put Windows under 
a VMWare partition, rather than put bot CentOS and Windows under VMWare

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Cosmin Prund
Sent: Tuesday, May 29, 2007 1:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

Keep in mynd, SIP requires a stable timing source. Don't know how Xen handles 
timing, but with vmware you can get all sorts of issues with timing: the clock 
goes faster or slower then normal on multi core systems and on systems with 
power stepping.

In my case i'm getting  those timing issues on two dual core amd machines and 
i'm not getting timing issues on three dual-core intel   machines.

--
Cosmin Prund


-Original Message-
From: Adam Robins [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Sent: 29.05.07 18:09
Subject: RE: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

Thanks, but we do not use any zap hardware in these systems.  It is straight 
SIP.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of François 
Delawarde
Sent: Tuesday, May 29, 2007 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

Hi,

Be careful with believing too much that your zaptel hardware will work 
together with xen, you could have problems like the ones described in 
the thread linked below:

http://www.mail-archive.com/asterisk-users@lists.digium.com/msg180825.html

Good luck,
François.



Adam Robins wrote:
 We are running Asterisk on native CentOS.  We then install VMWare on
 CentOS with Windows 2003 in the VMWare partition for AD services.  We
 have 50+ users in a call center environment with no issues.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
 Creasy
 Sent: Sunday, May 27, 2007 11:52 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

 Why would you want to do this?

 If you wanted to run multiple systems together on an Asterisk server I 
 would run the Asterisk server on Dom0 and the other stuff on DomU
 systems.

 -Jonathan

 James Harper wrote:
   
 I did it back in the xen 2.x days with a BRI adapter (Traverse
 
 NetJet).
   
 It worked fine for the testing I was doing.

 I'm not sure of the status or performance of the PCI mapping through
 
 to
   
 DomU these days, but that should be the only extra step required.

 James

   
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Roberto Pereyra
 Sent: Saturday, 26 May 2007 23:06
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Asterisk in Xen domu with tdm400 hardware

 Hi all !!!

 I would like to install asterisk in Xen domU using TDM400 hardware.

 Somebody know a howto or tutorial about that ?

 Thanks in advance

 roberto

 --
 Ing. Roberto Pereyra
 ContenidosOnline
 http://www.contenidosonline.com.ar
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[asterisk-users] Digium Asterisk-GUI problem

2006-11-08 Thread Adam Robins
I just installed the Digium asterisk-gui from svn on to an asterisk 1.4
beta3 configuration.

I can get to the main page, cfgbasic.html, and then log in OK, however
after I log in and then 
each time I click on a new menu item I receive Stack overflow at line:
0.  None of the data
Fields on the screens populate from the config files.

I am running IE7 on Win XP SP2.

Any assistance is appreciated.  Thanks.
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[asterisk-users] Asterisk on virtual machine

2006-10-31 Thread Adam Robins




We have a 
centralized infrastructure where we deploy Asterisk servers in remote call 
centers for authentication and transcoding. SIP g729a calls are then sent 
over an MPLS VPN to a central Asterisk farm, from which calls 
aresent/received via PRI.

To avoid placing two 
servers in each call center, one for Asterisk and another for Windows AD 
services, we have been playing with VMWare. Can anyone provide their 
experiences in using Asterisk in a VMWare configuration? 
Good/bad/ugly?

Thanks,
Adam
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RE: [Asterisk-Users] Voicemail volume adjustment

2006-06-28 Thread Adam Robins
This works great, however, when I look at the full log, it says that
the sendmail is executing prior to vm-audio.  Any way to change this? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cullin J.
Wible
Sent: Tuesday, June 27, 2006 8:41 PM
To: [EMAIL PROTECTED]; 'Asterisk Users Mailing List - Non-Commercial
Discussion'
Subject: RE: [Asterisk-Users] Voicemail volume adjustment

In voicemail.conf:
externnotify=/opt/asterisk-1.2.7.1/sbin/vm-audio
 
The attached script should increase as much as possible without
clipping.

Cheers,

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Technical
Support
Sent: Tuesday, June 27, 2006 3:51 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Voicemail volume adjustment

I frequently find voice messages are emailed to users with insufficient
volume - barely audible. I would like to have asterisk run a sox command
to adjust the volume of each message before emailing (perhaps once the
message has been left). 

Has anyone done this?  Care to share the steps?

Thanks,
MD



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[Asterisk-Users] Problem Using Asterisk Call Files with Zap PRI

2006-04-18 Thread Adam Robins
 
I have an application where I need to send outbound prerecorded
messages.  The Asterisk call file process works fine if I am sending
the call via SIP or IAX, but not via ZAP over a PRI channel.  The
destination device (my cell phone) never rings.  The only unusual thing
I see is on the fifth line of the full log, below, channel.c: Don't
know what to do with control frame 15.  It never gets to the
auto_outbound context.  

Asterisk version is 1.2.4.

I appreciate any assistance you may provide.


Call File config:

Channel: ZAP/G1/1770xxx
Callerid:  CompanyName 800-111-
MaxRetries: 1
Context: auto_outbound
Extension: s
Priority: 1
SetVar: file=recordingtoplay


Extensions.conf:

[auto_outbound]
exten = s,1,Answer
exten = s,n,Wait(1)
exten = s,n,Background(${file})
exten = s,n,Hangup


Full log output:

Apr 18 16:25:10 VERBOSE[12827] logger.c: -- Attempting call on
ZAP/G1/1770xxx for [EMAIL PROTECTED]:1 (Retry 1)
Apr 18 16:25:10 DEBUG[1508] channel.c: Avoiding initial deadlock for
'Zap/95-1'
Apr 18 16:25:10 VERBOSE[12827] logger.c: -- Requested transfer
capability: 0x00 - SPEECH
Apr 18 16:25:10 DEBUG[1647] chan_zap.c: Queuing frame from
PRI_EVENT_PROCEEDING on channel 0/23 span 4 Apr 18 16:25:10
NOTICE[12827] channel.c: Don't know what to do with control frame 15
Apr 18 16:25:10 VERBOSE[1647] logger.c: -- PROGRESS with cause code
0 received
Apr 18 16:25:10 DEBUG[1647] chan_zap.c: Queuing frame from
PRI_EVENT_PROGRESS on channel 0/23 span 4 Apr 18 16:25:57 DEBUG[12827]
cdr_addon_mysql.c: cdr_mysql: inserting a CDR record.
Apr 18 16:25:57 DEBUG[12827] cdr_addon_mysql.c: cdr_mysql: SQL command
as follows: INSERT INTO cdr
(calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,dura
tion,billsec,disposition,amaflags,accountcode,userfield) VALUES
('2006-04-18 16:25:57','\CompanyName\
800111','800111','s','auto_outbound',
'Zap/95-1','','Dial','ZAP/G1/1770xxx',0,0,'FAILED',3,'','')
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'CompanyName
800111'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '800111'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 's'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'auto_outbound'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'Zap/95-1'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'Dial'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is
'ZAP/G1/1770xxx'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '2006-04-18
16:25:57'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '2006-04-18
16:25:57'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '0'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '0'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'FAILED'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'DOCUMENTATION'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '1145391910.1905'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] chan_zap.c: Set option AUDIO MODE, value:
ON(1) on Zap/95-1 Apr 18 16:25:57 DEBUG[12827] chan_zap.c: Hangup:
channel: 95 index = 0, normal = 117, callwait = -1, thirdcall = -1 Apr
18 16:25:57 DEBUG[12827] chan_zap.c: Not yet hungup...  Calling hangup
once with icause, and clearing call Apr 18 16:25:57 DEBUG[12827]
chan_zap.c: disabled echo cancellation on channel 95 Apr 18 16:25:57
DEBUG[12827] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/95-1
Apr 18 16:25:57 DEBUG[12827] chan_zap.c: Updated conferencing on 95,
with 0 conference users Apr 18 16:25:57 DEBUG[12827] chan_zap.c: Set
option AUDIO MODE, value: OFF(0) on Zap/95-1 Apr 18 16:25:57
DEBUG[12827] chan_zap.c: disabled echo cancellation on channel 95
Apr 18 16:25:57 VERBOSE[12827] logger.c: -- Hungup 'Zap/95-1'
Apr 18 16:25:57 DEBUG[12827] cdr_addon_mysql.c: cdr_mysql: inserting a
CDR record.
Apr 18 16:25:57 DEBUG[12827] cdr_addon_mysql.c: cdr_mysql: SQL command
as follows: INSERT INTO cdr
(calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,dura
tion,billsec,disposition,amaflags,accountcode,userfield) VALUES
('2006-04-18 16:25:57','','','s','default',
'**Unknown**','','','',0,0,'FAILED',3,'','')
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 's'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is 'default'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '**Unknown**'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '(null)'
Apr 18 16:25:57 DEBUG[12827] pbx.c: Function result is '2006-04-18
16:25:57'
Apr 18 

[Asterisk-Users] DUNDi with SIP

2006-04-12 Thread Adam Robins
Anyone out there have a functional DUNDi configuration using SIP for the
inter-Asterisk transport?  I've gotten it to work with IAX2, but if I
change it to SIP it does not pass the call over even though it knows
where to send it.  Thanks.

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[Asterisk-Users] Inter-Asterisk SIP and CalleriID

2006-04-03 Thread Adam Robins
When doing an inter-Asterisk call transfer using SIP, I am using the
fromuser parameter to route the call into the proper context on the
receiving server.  This causes the original callerid to be lost.

Does anyone have any ideas how to preserve the original callerid in this
scenario?

Thanks,
Adam 

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This transmission is sent in trust, for the sole purpose of delivery to the 
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reproduction or dissemination of this transmission is strictly prohibited. If 
you are not the intended recipient, please immediately notify the sender by 
reply email and delete this message and its attachments, if any.


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[Asterisk-Users] Inter-Asterisk Using SIP

2006-03-29 Thread Adam Robins
 
I am switching from IAX2 to SIP for my inter-Asterisk transport due to
assorted quality issues following the 1.2.4 upgrade.  

On the server that SENDS the call, I have the following in SIP.CONF:

[192.168.1.2_OB] 
type=peer
fromuser=OB
host=192.168.1.2

And in EXTENSIONS.CONF

exten = 91NXXNXX,1,Dial(SIP/[EMAIL PROTECTED])


On the RECEIVING Server in SIP.CONF:

[OB]
type=user
context=longdistance


I am not using a REGISTER statement on the receiving server.

My problem is that the only way I can seem to get the call delivered
into the proper SIP context on the receiving box is to use the
fromuser=OB on the sending machine.  I tried using username=OB, but
then it delivers into the default context.  I don't want to use
fromuser because it overrides the callerid.

Any suggestions?

Thanks,
Adam

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RE: [Asterisk-Users] Problem with chan_iax.c implimentation causesbad audio?

2006-03-21 Thread Adam Robins
We have three remote call center Asterisk servers communicating with two
central Asterisk boxes over a private IP-VPN with QoS.  All systems were
running Asterisk 1.0.7 communicating via IAX2 with little or no quality
issues at all.

Once we upgraded to Asterisk 1.2.4 call quality with IAX2 was horrific.
We tried with/without jitterbuffer.  We messed with every jitterbuffer
parameter.  We tried G729/ilbc/ulaw.  It was a total mess.

We switched to SIP and instantly all problems disappeared.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Kohlsmith
Sent: Tuesday, March 21, 2006 9:27 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Problem with chan_iax.c implimentation
causesbad audio?

On Tuesday 21 March 2006 07:19, Matt wrote:
 I was going to avoid naming names :P   But anyway.. yes it's
 asterlink.  Guys seem nice enough.. and by golly.. when I switched to 
 SIP the termination is crystal clear... so far I'm happy with the 
 service from Asterlink... just wish I could use IAX2 oh well..
 it really matters not to me HOW I get the audio stream.. just that it 
 works and is stable.

I don't know why you'd avoid naming names.  Asterlink does have good
service, and as I said they are a smart bunch of guys.  I get troubles
with my SIP registrations to them on occasion but that's it.  I have
absolutely no trouble recommending them to anyone.

-A.
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RE: [Asterisk-Users] Problem with chan_iax.c implimentation causesbadaudio?

2006-03-21 Thread Adam Robins
We upgraded all five servers to 1.2.4.  We tried trunking/notrunking.  

End users use an IAX2 softphone on their desktop PCs.  Agents are VLANed
and all IAX2 traffic is QoS'd on all LAN and WAN legs.  Calls flow from
the agents to the local Asterisk server as IAX2/ulaw.  Then they went
over the IP-VPN as IAX2/g729 (we tried ilbc and straight ulaw as well).
Calls get to the PSTN from the central site via PRI on TE410P cards.

Point is that it worked fine for 6-9 months before the Asterisk 1.2.4
upgrade.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Kohlsmith
Sent: Tuesday, March 21, 2006 10:21 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Problem with chan_iax.c implimentation
causesbadaudio?

On Tuesday 21 March 2006 09:47, Adam Robins wrote:
 We have three remote call center Asterisk servers communicating with 
 two central Asterisk boxes over a private IP-VPN with QoS.  All 
 systems were running Asterisk 1.0.7 communicating via IAX2 with little

 or no quality issues at all.

 Once we upgraded to Asterisk 1.2.4 call quality with IAX2 was
horrific.
 We tried with/without jitterbuffer.  We messed with every jitterbuffer

 parameter.  We tried G729/ilbc/ulaw.  It was a total mess.

Did you upgrade all three boxes?  Did you try disabling trunking?  What
was your last mile solution?  (i.e. what did the end-users speak into,
and how did their calls get to the PSTN?)  If it was to a far-end
Asterisk box, what version where they running?  Were you communicating
using IAX2 to them too?  
Did they upgrade to 1.2.4 as well?

I am running SVN trunk with IAX2 and SIP and have *zero* issues.

-A.
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RE: [Asterisk-Users] Problem with chan_iax.c implimentationcausesbadaudio?

2006-03-21 Thread Adam Robins
All switches and routers give highest priority to traffic on IAX2 port
4569.  We use DSCB values over the IP-VPN to prioritize it as well.
This did not change with the upgrade, as we can still see proper packet
coding.

The softphone is provided by our vendor Aheeva.  It is the same IAX2
softphone they use in their own call centers.  Funny thing is that they
say that moving to Asterisk 1.2.4 tremendously IMPROVED their call
quality with IAX2.

Headsets are Plantronics H251N tops with DA60 USB adapters.  All
Desktops are at least 2.0 GHz P4 with 512MB RAM

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Kohlsmith
Sent: Tuesday, March 21, 2006 11:08 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Problem with chan_iax.c
implimentationcausesbadaudio?

On Tuesday 21 March 2006 10:55, Adam Robins wrote:
 End users use an IAX2 softphone on their desktop PCs.  Agents are 
 VLANed

If there were significant changes to chan_iax2 and these were not
upgraded to match, this could explain the trouble.

 Point is that it worked fine for 6-9 months before the Asterisk 1.2.4 
 upgrade.

Oh, I understand the point.  I'm not defending a protocol change causing
such breakage, I am just trying to identify why the breakage occurred
when Asterisk was upgraded.

Out of curiosity, which softphones do you use?  What kind of interface
to the user, just a cheap headset plugged into the speaker/mic on a
soundcard (which soundcard? I've had trouble with some) or something
fancier such as a Plantronics USB headset or bluetooth one?

Regards,
Andrew
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RE: [Asterisk-Users] Problem with chan_iax.cimplimentationcausesbadaudio?

2006-03-21 Thread Adam Robins
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Kohlsmith
Sent: Tuesday, March 21, 2006 11:36 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Problem with
chan_iax.cimplimentationcausesbadaudio?

On Tuesday 21 March 2006 11:19, Adam Robins wrote:
 All switches and routers give highest priority to traffic on IAX2 port

 4569.  We use DSCB values over the IP-VPN to prioritize it as well.
 This did not change with the upgrade, as we can still see proper 
 packet coding.

Right, I wouldn't suspect otherwise.

 The softphone is provided by our vendor Aheeva.  It is the same IAX2 
 softphone they use in their own call centers.  Funny thing is that 
 they say that moving to Asterisk 1.2.4 tremendously IMPROVED their 
 call quality with IAX2.

I wonder what the hell is going on then, that is definitely something
strange.

 Headsets are Plantronics H251N tops with DA60 USB adapters.  All 
 Desktops are at least 2.0 GHz P4 with 512MB RAM

Thanks for the information.  I feel bad for not having a good solid
answer for why it's occurring.  As the saying goes: I don't have an
answer, but I admire the problem...

-A.
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RE: [Asterisk-Users] Problem with chan_iax.cimplimentationcausesbadaudio?

2006-03-21 Thread Adam Robins
Thanks for the offer.  We deleted all of our Ethereal traces once we
switched to SIP.  On a bad call call there were tens of thousands of
checksum errors and packets out of sequence.  This occurred both with
and without IAX2 trunking and trunktimestamps.

Complaints of poor quality were from both the agent and customer sides.
Mostly cutting in and out - typical of dropped packets.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Panton
Sent: Tuesday, March 21, 2006 1:06 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Problem with
chan_iax.cimplimentationcausesbadaudio?


On 21 Mar 2006, at 16:19, Adam Robins wrote:

 All switches and routers give highest priority to traffic on IAX2 port

 4569.  We use DSCB values over the IP-VPN to prioritize it as well.
 This did not change with the upgrade, as we can still see proper 
 packet coding.

 The softphone is provided by our vendor Aheeva.  It is the same IAX2 
 softphone they use in their own call centers.  Funny thing is that 
 they say that moving to Asterisk 1.2.4 tremendously IMPROVED their 
 call quality with IAX2.

 Headsets are Plantronics H251N tops with DA60 USB adapters.  All 
 Desktops are at least 2.0 GHz P4 with 512MB RAM

I don't suppose you have an ethereal packet capture from a bad call ???

Or a description of the 'badness'?

I'm doing stuff in IAX2 at the moment and might be able to spot a
problem.

Tim.

Tim Panton
[EMAIL PROTECTED]



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RE: [Asterisk-Users] Re: [asterisk-biz] Professional Recordings

2006-03-09 Thread Adam Robins
Try Allison at theivrvoice.com.  She is the voice of Asterisk. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, March 08, 2006 11:06 PM
To: Commercial and Business-Oriented Asterisk Discussion
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Re: [asterisk-biz] Professional Recordings


http://www.mikesullivan.com/
http://thevoice.digium.com/

On Wed, 8 Mar 2006, Waldo Rubinstein wrote:
 Can anyone recommend a company that does professional Asterisk 
 recordings for things like IVR, greetings, MOH, announcements, etc?
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RE: [Asterisk-Users] Festival tts

2006-03-09 Thread Adam Robins
Can someone tell me what I'm doing wrong here?  I'm trying this from the
command prompt.

# echo Hello World | /usr/bin/text2wave -scale 1.5 -F 000 -o
/tmp/1141915933.wav
rateconv: failed to convert from 16000 to 0
doing v
# 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Antoine
Megalla
Sent: Thursday, March 09, 2006 8:27 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Festival tts


I tried doing the same things as you to make Festival work with
Asterisk, but I had a small problem with Festival only prducing the
sound if the text was tess than 14 characters 

So I used the other approach and used the text2wave utility instead (I
saw on some postings that people recommended it) and it wrols like a
charm now.

Here is the complete macro I used for TTS:

[macro-sandtts]
exten = s,1,Set(FNAME=${EPOCH})
exten = s,2,System(echo ${ARG1} |
/usr/bin/text2wave -scale 1.5 -F
000  -o /tmp/${FNAME}.wav)
exten = s,3,Playback(/tmp/${FNAME})
exten = s,4,System(rm /tmp/${FNAME}.wav)

First we creat ann (almost) unique file name Next we call the text2wave
utility with correct switches and passing the text we need to pronounce
as input to the utility.
then we playback the generated wave file.
Finally we remove the generated wave file.

Just call the macro with the text you want to say and it will work for
you.


 Message: 28
 Date: Thu, 9 Mar 2006 11:43:56 -
 From: Steven [EMAIL PROTECTED]
 Subject: [Asterisk-Users] Festival tts
 To: asterisk-users@lists.digium.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain; charset=us-ascii


 Hi I have installed Festival on the same box as
asterisk and followed the
 instructions to integrate it with asterisk.
 Festival seems to work fine on its own performing
text to speech from the
 command line or via a file.
 Asterisk answers the call but there is no speech. I
can see no errors in 
 the
 Festival log file

 The asterisk console shows
 --Executing Answer(SIP/81801-c091, ) in a  new
stack
 --Executing Festival(SIP/81801-c091, mary had a
little lamb) in a  new
 stack
 ==Parsing '/etc/asterisk/festival.conf':Found
 there is nothing else after this

 If I start festival as festival --server I can see
the output

 Server 11:39:14 : Festival server started on port
1314
 Client(1) 11:39:21 : accepted from localhost
 Client(1) 11:39:21 : disconnected

 Initially I added the code to festival.scm for * but
later patched the
 Festival code and re-complied it.

 For every test I have restarted * after Festival

 Any help appreciated

 Thanks
 Steven

 Steven Jack
 Videoconferencing Manager
 University of Glasgow
 Computing Service
 Glasgow G12 8QQ
 UK
 Tel +44(0)1413303828 Fax +44(0)1413303820
 Email: [EMAIL PROTECTED]



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RE: [Asterisk-Users] Festival tts

2006-03-09 Thread Adam Robins
No, I did not install Festival, but I saw that the text2wave module is
in the usr/bin directory.

I'm running RH Ent 2.4 kernel

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robert La
Ferla
Sent: Thursday, March 09, 2006 10:17 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Festival tts

Steven [EMAIL PROTECTED] wrote:

 Hi I have installed Festival on the same box as asterisk and followed 
 the instructions to integrate it with asterisk.
 Festival seems to work fine on its own performing text to speech from 
 the command line or via a file.
 Asterisk answers the call but there is no speech. I can see no errors 
 in the Festival log file
I asked the same question to this list a while back but got no replies.
What OS are you using?  How did you install Festival?  What version of
*?


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RE: [Asterisk-Users] Festival tts

2006-03-09 Thread Adam Robins
I figured it out. It should read:

# echo Hello World | /usr/bin/text2wave -scale 1.5 -F 8000 -o
/tmp/1141915933.wav

The 8 was missing in front of the 000'.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adam
Robins
Sent: Thursday, March 09, 2006 12:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Festival tts

No, I did not install Festival, but I saw that the text2wave module is
in the usr/bin directory.

I'm running RH Ent 2.4 kernel

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robert La
Ferla
Sent: Thursday, March 09, 2006 10:17 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Festival tts

Steven [EMAIL PROTECTED] wrote:

 Hi I have installed Festival on the same box as asterisk and followed 
 the instructions to integrate it with asterisk.
 Festival seems to work fine on its own performing text to speech from 
 the command line or via a file.
 Asterisk answers the call but there is no speech. I can see no errors 
 in the Festival log file
I asked the same question to this list a while back but got no replies.
What OS are you using?  How did you install Festival?  What version of
*?


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RE: [Asterisk-Users] Re: Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-24 Thread Adam Robins
I was using IAX2 with ILBC and no trunking.  I also set the
resyncthreshold=-1 to turn it off.  Still had major jitter problems. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rich
Adamson
Sent: Thursday, February 23, 2006 6:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Re: Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

  After 2 weeks of messing around with every conceivable IAX2 and 
  jitterbuffer configuration, I switched to SIP yesterday.  
  Complaints went from 10-20 per day to ZERO.  Literally overnight.
  
  I wonder if this is an ILBC frame size issue of some sort?  Seems
odd.
 
 I've got to add my name to the list here.  We're just using GSM over 
 our IAX links, and our jitterbuffer values look like this:
 
 maxjitterbuffer=1000
 resyncthreshold=1000
 maxjitterinterps=10
 
 For the most part the new jitterbuffer actually yields much better 
 quality than the old jitterbuffer, but when the resyncs happen, it's 
 like the call has a lot of trouble getting get back on track.  It 
 flounders for quite a while, with badly broken audio, sometimes up to 
 20 seconds before coming back.  I've tried hanging up as soon as event

 starts happening and then immediately calling the same number, and the

 channel comes back with crystal clarity.  So it seems to me like there
is something askew with the resync.

If memory serves correctly, I believe I remember Mark applying a fix to
the iax jitterbuffer and that fix had something to do with a counter
rollover or something like that. That fix happened in the last week or
so.

I'm not sure if that would have been included in v1.2.4 or not, but
might be worth a little research.

I also opened a bug a month or two ago involving ilbc and iax, and
someone else confirmed it was a bug. Don't have the bug number handy,
but the problem related to a combination of iax trunking, jitterbuffer
and ilbc.
Disabling one of those consistently bypassed the problem.


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[Asterisk-Users] Asterisk compile error

2006-02-24 Thread Adam Robins



I'm trying to 
compile Asterisk 1.2.4 on a Redhat Enterprise system, kernel 
2.4.21-27.0.2.ELsmp
I'm getting the 
following errors and then the compile stops.

/usr/kerberos/lib/libgssapi_krb5.so.2: undefined 
reference to `add_error_table'/usr/kerberos/lib/libgssapi_krb5.so.2: 
undefined reference to `remove_error_table'collect2: ld returned 1 exit 
status
Can anyone 
point me in the right direction? I can't seem to find anything 
online.

Thanks





Adam S. RobinsExecutive Vice President  CIO
PHARMACENTRA,LLC 5901B Peachtree Dunwoody 
Road, Suite 380Atlanta, GA 30328
Office: 770-395-0088 x2034Fax: 
770-395-0989Mobile: 
770-855-1360Email:[EMAIL PROTECTED]Web:http://www.pharmacentra.com 



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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-23 Thread Adam Robins
Thanks,

We already have a cron reboot of all of our Asterisk servers every
night.  We've been doing this for over a year due to memory leak issues.

After 2 weeks of messing around with every conceivable IAX2 and
jitterbuffer configuration, I switched to SIP yesterday.  Complaints
went from 10-20 per day to ZERO.  Literally overnight.

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Simone
Cittadini
Sent: Thursday, February 23, 2006 4:37 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

Adam Robins ha scritto:

 Thanks, but we already have the TOS bits set to 0xB8, which matches 
 the QoS settings in our switches and routers.
  
 This is definitely something that changed in the 1.07 to 1.24 upgrade.

 We have a pair of identical 1.07 servers connected via the same 
 network pipe that do not exhibit these issues.
  
 I might try recompiling with the old jitterbuffer to see if it makes a

 difference.
  

  
 --
 --

I've not 1.24 in producton yet, still 1.21, anyway I've noticed that
restarting asterisk every night dramatically reduces complaints about
choppy calls (I think is something about a memory leak and not
jitterbuffer, anyway is something easy to do so it's worth trying)
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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-23 Thread Adam Robins
It happened with g729a as well 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin
Joseph
Sent: Thursday, February 23, 2006 1:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning


On Feb 23, 2006, at 4:58 AM, Adam Robins wrote:

 Thanks,

 We already have a cron reboot of all of our Asterisk servers every 
 night.  We've been doing this for over a year due to memory leak 
 issues.
??? What do you think this is windows 95??? I had a problem like that I
would be looking at getting rid of asterisk.  I don't ;~)  I wonder what
your leak is ?

 After 2 weeks of messing around with every conceivable IAX2 and 
 jitterbuffer configuration, I switched to SIP yesterday.  Complaints 
 went from 10-20 per day to ZERO.  Literally overnight.

I wonder if this is an ILBC frame size issue of some sort?  Seems odd.

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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-21 Thread Adam Robins
I am not running trunked IAX. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Willis
Sent: Monday, February 20, 2006 8:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

Adam Robins wrote:


 This is definitely something that changed in the 1.07 to 1.24 upgrade.

 We have a pair of identical 1.07 servers connected via the same 
 network pipe that do not exhibit these issues.
  
 I might try recompiling with the old jitterbuffer to see if it makes a

 difference.
  

If you are running trunked IAX, try turning off the jitterbuffer
entirely.

Mark


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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-21 Thread Adam Robins
Title: RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning



This is not going over the Internet. It is going over 
an MPLS IP-VPN.


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Michael J. 
LiberatoreSent: Monday, February 20, 2006 7:55 PMTo: 
Asterisk Users Mailing List - Non-Commercial DiscussionSubject: RE: 
[Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer 
Tuning

so you think this problem is asterisk and not a internet 
problem? My customers also complain alot about IAX2 connection to teliax 
which seemed to work better in older * versions. I have tried everything 
with no success, i switched to sip and its alot better but not 
perfect...


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Adam 
RobinsSent: Monday, February 20, 2006 6:51 PMTo: Asterisk 
Users Mailing List - Non-Commercial Discussion; Asterisk Users Mailing List - 
Non-Commercial DiscussionSubject: RE: [Asterisk-Users] Asterisk 1.2.4 
IAX2 New Jitterbuffer Tuning


Thanks, but we already have 
the TOS bits set to 0xB8, which matches the QoS settings in our switches and 
routers.

This is definitely something that changed 
in the 1.07 to 1.24 upgrade. We have a pair of identical 1.07 servers 
connected via the same network pipe that do not exhibit these 
issues.

I might try recompiling with the old jitterbuffer to see if it 
makes a difference.





From: 
[EMAIL PROTECTED] on behalf of Jesus E 
ZepedaSent: Mon 2/20/2006 5:02 PMTo: 'Asterisk Users 
Mailing List - Non-Commercial Discussion'Subject: RE: 
[Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer 
Tuning

In my case I don't have a T1 or even a fractional T1, but cable 
and havenoticed that choppy calls can be reduced by adding tos settings. 
Like:Tos=lowdelay|throughput|reliabilityRegards,Jesus-Original 
Message-From: Adam Robins [mailto:[EMAIL PROTECTED]]Sent: 
Monday, February 20, 2006 14:43To: Asterisk Users Mailing List - 
Non-Commercial DiscussionSubject: RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 
New JitterbufferTuningI have now set the "resyncthreshold" to 
-1, to turn it off. I have alsoset the "maxjitterbuffer" to 
2000.I still received 10 complaints of choppy calls today on Asterisk 
1.2.4versus only 1 complaint on Asterisk 1.07.-Original 
Message-From: [EMAIL PROTECTED][mailto:[EMAIL PROTECTED]] 
On Behalf Of yusufSent: Monday, February 20, 2006 10:27 AMTo: Asterisk 
Users Mailing List - Non-Commercial DiscussionSubject: Re: [Asterisk-Users] 
Asterisk 1.2.4 IAX2 New JitterbufferTuningAdam Robins 
wrote:Hi Adam After many days of playing with the new 
jitterbuffer and trunkingoptions for IAX2, I have finally received almost 
acceptable quality. Iam receiving 5-8 complaints a day of calls 
"breaking up" from both thecustomer and agent sides. What I have 
discovered is that in most ofthese cases, the new jitterbuffer performed a 
resync during the call.Currently, I have the resyncthreshold, and all other 
jb parameters attheir default levels The traffic is running over a 
fairly high latencyWAN connection between Canada and Atlanta (IAX2, 
ILBC). Idle ping timesrun about 85ms.I am interested to 
know why you are using ilbc, n why not g729 ot g723or speex. What is 
the size of the WAN connection. How many calls areyou running over 
this link. I just need to see how others are fairingwith IAX2 over WAN 
links, as I am the final stages of testing on my 
sidethanks,yusuf___--Bandwidth 
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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-21 Thread Adam Robins
Thank you for validating that I am not going mad!

I made some additional tweaks for today.  We'll see how it goes.  If not
well, then I'll try SIP for tomorrow.

Thanks,
Adam

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Peter Fern
Sent: Tuesday, February 21, 2006 7:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

I had exactly the same experience running IAX2, but also experienced
half-duplex calls on top of that (though I think that's a different but
with IAX handoff), and in the end dropped it completely for SIP.

We run g729 over dedicated fibre, and the resyncs were occurring all
over the place with quite ludicrous values logged for delay.  I tried
tweaking the jitterbuf, turning it off completely, and reverting to the
old jitterbuffer implementation. none of which made any difference.  I
also tried with and without trunking enabled.

SIP is running much more acceptably now.

Adam Robins wrote:

 
After many days of playing with the new jitterbuffer and trunking
options for IAX2, I have finally received almost acceptable quality.  I
am receiving 5-8 complaints a day of calls breaking up from both the
customer and agent sides.  What I have discovered is that in most of
these cases, the new jitterbuffer performed a resync during the call.
Currently, I have the resyncthreshold, and all other jb parameters at
their default levels  The traffic is running over a fairly high latency
WAN connection between Canada and Atlanta (IAX2, ILBC).  Idle ping times
run about 85ms.
 
Below are the resync messages for this past Friday.  Knowing that I
have a slow connection, should I set the resync at a much higher level?
I appreciate any assistance you may provide.
 
Thanks,
Adam
 
Feb 17 09:07:41 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay

-34, this delay 1651, threshold 1488, new offset -1651 Feb 17 09:07:42 
WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -120, this 
delay -1684, threshold 1000, new offset 33 Feb 17 10:21:04 
WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 176, this delay

1835, threshold 1126, new offset -1835 Feb 17 10:21:04 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay 32, this delay 1673, 
threshold 1062, new offset -1673 Feb 17 10:21:04 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -150, this delay -1663, 
threshold 1300, new offset -172 Feb 17 10:21:04 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -150, this delay -1635, 
threshold 1300, new offset -38 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -22, this delay 2335, 
threshold 1054, new offset -2373 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay 11, this delay 2363, 
threshold 1082, new offset -2535 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -71, this delay 2249, 
threshold 1054, new offset -2249 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -180, this delay -2359, 
threshold 1360, new offset -14 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -150, this delay -2354, 
threshold 1300, new offset -181 Feb 17 10:21:48 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -120, this delay -2297, 
threshold 1240, new offset 48 Feb 17 10:34:28 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay 109, this delay 1556, 
threshold 1136, new offset -1556 Feb 17 10:34:28 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -30, this delay -1439, 
threshold 1000, new offset -117 Feb 17 10:34:32 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -7, this delay 1608, 
threshold 1048, new offset -1725 Feb 17 10:34:32 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -29, this delay -1616, 
threshold 1058, new offset -109 Feb 17 10:45:08 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay 21, this delay 1751, 
threshold 1620, new offset -1751 Feb 17 10:45:08 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -7, this delay 1724, 
threshold 1686, new offset -1724 Feb 17 10:45:08 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -60, this delay -1716, 
threshold 1000, new offset -8 Feb 17 10:45:08 WARNING[1078] 
chan_iax2.c: Resyncing the jb. last_delay -119, this delay -1757, 
threshold 1000, new offset 6 Feb 17 11:28:45 WARNING[1078] chan_iax2.c:

Resyncing the jb. last_delay 75, this delay 1421, threshold 1326, new 
offset -1421 Feb 17 11:28:45 WARNING[1078] chan_iax2.c: Resyncing the 
jb. last_delay 274, this delay 1595, threshold 1282, new offset -1595 
Feb 17 11:29:03 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay

-1311, this delay 820, threshold 1824, new offset -2415 Feb 17 11:29:03

WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -1349, this 
delay 761, threshold 1752, new offset -2182 Feb 17 11:29:03 
WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -299

RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-20 Thread Adam Robins
I was using G729 with Asterisk 1.07.  With the new ability to do packet
loss correction with ILBC, I felt I'd give it a try.  The new PLC does
not work with G729.  I don't use Speex because my softphone does not
support it.

This is a 1.5mb IP-VPN connection with prioritized QOS for port 4569
(IAX2).  I've never really stressed the bandwidth.  Typically, only
10-20 concurrent calls.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of yusuf
Sent: Monday, February 20, 2006 10:27 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

Adam Robins wrote:

Hi Adam

 After many days of playing with the new jitterbuffer and trunking
options for IAX2, I have finally received almost acceptable quality.  I
am receiving 5-8 complaints a day of calls breaking up from both the
customer and agent sides.  What I have discovered is that in most of
these cases, the new jitterbuffer performed a resync during the call.
Currently, I have the resyncthreshold, and all other jb parameters at
their default levels  The traffic is running over a fairly high latency
WAN connection between Canada and Atlanta (IAX2, ILBC).  Idle ping times
run about 85ms.

I am interested to know why you are using ilbc, n why not g729 ot g723
or speex.  What is the size of the WAN connection.  How many calls are
you running over this link.  I just need to see how others are fairing
with IAX2 over WAN links, as I am the final stages of testing on my side


thanks,
yusuf
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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-20 Thread Adam Robins
I have now set the resyncthreshold to -1, to turn it off.  I have also
set the maxjitterbuffer to 2000.

I still received 10 complaints of choppy calls today on Asterisk 1.2.4
versus only 1 complaint on Asterisk 1.07.

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of yusuf
Sent: Monday, February 20, 2006 10:27 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer
Tuning

Adam Robins wrote:

Hi Adam

 After many days of playing with the new jitterbuffer and trunking
options for IAX2, I have finally received almost acceptable quality.  I
am receiving 5-8 complaints a day of calls breaking up from both the
customer and agent sides.  What I have discovered is that in most of
these cases, the new jitterbuffer performed a resync during the call.
Currently, I have the resyncthreshold, and all other jb parameters at
their default levels  The traffic is running over a fairly high latency
WAN connection between Canada and Atlanta (IAX2, ILBC).  Idle ping times
run about 85ms.

I am interested to know why you are using ilbc, n why not g729 ot g723
or speex.  What is the size of the WAN connection.  How many calls are
you running over this link.  I just need to see how others are fairing
with IAX2 over WAN links, as I am the final stages of testing on my side


thanks,
yusuf
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RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-20 Thread Adam Robins
Title: RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning






Thanks, but we already have 
the TOS bits set to 0xB8, which matches the QoS settings in our switches and 
routers.

This is definitely something that changed 
in the 1.07 to 1.24 upgrade. We have a pair of identical 1.07 servers 
connected via the same network pipe that do not exhibit these 
issues.

I might try recompiling with the old jitterbuffer to see if it 
makes a difference.





From: 
[EMAIL PROTECTED] on behalf of Jesus E 
ZepedaSent: Mon 2/20/2006 5:02 PMTo: 'Asterisk Users 
Mailing List - Non-Commercial Discussion'Subject: RE: 
[Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer 
Tuning

In my case I don't have a T1 or even a fractional T1, but cable 
and havenoticed that choppy calls can be reduced by adding tos settings. 
Like:Tos=lowdelay|throughput|reliabilityRegards,Jesus-Original 
Message-From: Adam Robins [mailto:[EMAIL PROTECTED]]Sent: 
Monday, February 20, 2006 14:43To: Asterisk Users Mailing List - 
Non-Commercial DiscussionSubject: RE: [Asterisk-Users] Asterisk 1.2.4 IAX2 
New JitterbufferTuningI have now set the "resyncthreshold" to 
-1, to turn it off. I have alsoset the "maxjitterbuffer" to 
2000.I still received 10 complaints of choppy calls today on Asterisk 
1.2.4versus only 1 complaint on Asterisk 1.07.-Original 
Message-From: [EMAIL PROTECTED][mailto:[EMAIL PROTECTED]] 
On Behalf Of yusufSent: Monday, February 20, 2006 10:27 AMTo: Asterisk 
Users Mailing List - Non-Commercial DiscussionSubject: Re: [Asterisk-Users] 
Asterisk 1.2.4 IAX2 New JitterbufferTuningAdam Robins 
wrote:Hi Adam After many days of playing with the new 
jitterbuffer and trunkingoptions for IAX2, I have finally received almost 
acceptable quality. Iam receiving 5-8 complaints a day of calls 
"breaking up" from both thecustomer and agent sides. What I have 
discovered is that in most ofthese cases, the new jitterbuffer performed a 
resync during the call.Currently, I have the resyncthreshold, and all other 
jb parameters attheir default levels The traffic is running over a 
fairly high latencyWAN connection between Canada and Atlanta (IAX2, 
ILBC). Idle ping timesrun about 85ms.I am interested to 
know why you are using ilbc, n why not g729 ot g723or speex. What is 
the size of the WAN connection. How many calls areyou running over 
this link. I just need to see how others are fairingwith IAX2 over WAN 
links, as I am the final stages of testing on my 
sidethanks,yusuf___--Bandwidth 
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contents of this email message and any attachments are confidentialand are 
intended solely for addressee. The information may also belegally 
privileged. This transmission is sent in trust, for the solepurpose of 
delivery to the intended recipient. If you have received thistransmission in 
error, any use, reproduction or dissemination of thistransmission is 
strictly prohibited. If you are not the intendedrecipient, please 
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The contents of this email message and any attachments are confidential and are intended solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email and delete this message and its attachments, if any.___
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[Asterisk-Users] Asterisk 1.2.4 IAX2 New Jitterbuffer Tuning

2006-02-18 Thread Adam Robins
 
After many days of playing with the new jitterbuffer and trunking options for 
IAX2, I have finally received almost acceptable quality.  I am receiving 5-8 
complaints a day of calls breaking up from both the customer and agent sides. 
 What I have discovered is that in most of these cases, the new jitterbuffer 
performed a resync during the call.  Currently, I have the resyncthreshold, and 
all other jb parameters at their default levels  The traffic is running over a 
fairly high latency WAN connection between Canada and Atlanta (IAX2, ILBC).  
Idle ping times run about 85ms.
 
Below are the resync messages for this past Friday.  Knowing that I have a slow 
connection, should I set the resync at a much higher level?  I appreciate any 
assistance you may provide.
 
Thanks,
Adam
 
Feb 17 09:07:41 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -34, 
this delay 1651, threshold 1488, new offset -1651
Feb 17 09:07:42 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -120, 
this delay -1684, threshold 1000, new offset 33
Feb 17 10:21:04 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 176, 
this delay 1835, threshold 1126, new offset -1835
Feb 17 10:21:04 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 32, 
this delay 1673, threshold 1062, new offset -1673
Feb 17 10:21:04 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -150, 
this delay -1663, threshold 1300, new offset -172
Feb 17 10:21:04 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -150, 
this delay -1635, threshold 1300, new offset -38
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -22, 
this delay 2335, threshold 1054, new offset -2373
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 11, 
this delay 2363, threshold 1082, new offset -2535
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -71, 
this delay 2249, threshold 1054, new offset -2249
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -180, 
this delay -2359, threshold 1360, new offset -14
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -150, 
this delay -2354, threshold 1300, new offset -181
Feb 17 10:21:48 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -120, 
this delay -2297, threshold 1240, new offset 48
Feb 17 10:34:28 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 109, 
this delay 1556, threshold 1136, new offset -1556
Feb 17 10:34:28 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -30, 
this delay -1439, threshold 1000, new offset -117
Feb 17 10:34:32 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -7, 
this delay 1608, threshold 1048, new offset -1725
Feb 17 10:34:32 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -29, 
this delay -1616, threshold 1058, new offset -109
Feb 17 10:45:08 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 21, 
this delay 1751, threshold 1620, new offset -1751
Feb 17 10:45:08 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -7, 
this delay 1724, threshold 1686, new offset -1724
Feb 17 10:45:08 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -60, 
this delay -1716, threshold 1000, new offset -8
Feb 17 10:45:08 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -119, 
this delay -1757, threshold 1000, new offset 6
Feb 17 11:28:45 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 75, 
this delay 1421, threshold 1326, new offset -1421
Feb 17 11:28:45 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 274, 
this delay 1595, threshold 1282, new offset -1595
Feb 17 11:29:03 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -1311, 
this delay 820, threshold 1824, new offset -2415
Feb 17 11:29:03 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -1349, 
this delay 761, threshold 1752, new offset -2182
Feb 17 11:29:03 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -299, 
this delay -2127, threshold 1598, new offset -288
Feb 17 11:29:03 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -270, 
this delay -2106, threshold 1540, new offset -76
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 98, 
this delay 1878, threshold 1206, new offset -1878
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 44, 
this delay 1799, threshold 1150, new offset -1799
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay 28, 
this delay 1781, threshold 1146, new offset -1781
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -150, 
this delay -1753, threshold 1000, new offset -46
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -150, 
this delay -1765, threshold 1000, new offset -16
Feb 17 11:46:15 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -149, 
this delay -1747, threshold 1298, new offset -131
Feb 17 11:54:36 WARNING[1078] chan_iax2.c: Resyncing the jb. last_delay -44, 
this delay 1136, threshold 1064, new 

[Asterisk-Users] Asterisk 1.2.4 Quality Issues

2006-02-13 Thread Adam Robins
 
We have (had) two identical Asterisk servers for our outbound call
center.  Both were running Linux 2.4 kernel,  Asterisk 1.0.7, Libpri
1.0.7 and Zaptel 1.2.1.  Each server has a TE410P card with two PRIs.

Last week, we upgraded one of them to Asterisk 1.2.4, Zaptel 1.2.3,
Libpri 1.2.2.  

The agents on the new system suddenly started complaining that calls
were cutting in/out, and that customers were having problems hearing
them.  We then downgraded zaptel back to 1.2.1, but no improvements.  If
I move the agents over to the old 1.0.7 server, they have no issues.

Has anyone had similar issues?  Would downgrading Libpri help anything?

Thanks,
Adam

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[Asterisk-Users] Repeating Zap Message

2006-02-10 Thread Adam Robins
 
What would cause the message:

  == Primary D-Channel on span 1 up
  == Primary D-Channel on span 1 up
  == Primary D-Channel on span 1 up

To keep appearing on CLI about once every second?  

If I do a zap show status:

Description  Alarms IRQbpviol
CRC4
T4XXP (PCI) Card 0 Span 1OK 0  0
0
T4XXP (PCI) Card 0 Span 2OK 0  0
0
T4XXP (PCI) Card 0 Span 3UNCONFIGUR 0  0
0
T4XXP (PCI) Card 0 Span 4UNCONFIGUR 0  0
0

Thanks,
Adam

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RE: [Asterisk-Users] Newer version of Zaptel with 1.0 branch of *

2006-01-23 Thread Adam Robins
I have done this successfully with Asterisk 1.07 and Zaptel 1.09 and
1.2.1 for the same reasons as you.

However, if you ever need to go recompile Asterisk, then you will first
need to recompile the old Zaptel, compile Asterisk and the new Zaptel
again. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Earle (CBL)
Sent: Monday, January 23, 2006 4:41 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Newer version of Zaptel with 1.0 branch of *

Is it possible to run the CVS-HEAD/Stable version of Zaptel (1.2
whatever) with an older version of Asterisk? I'm running 1.09, but I was
wondering if I could get at the newer echo cancellers like KB1 and MG2
without upgrading to Asterisk 1.2?


I'm going out on a limb here to try and fix a serious echo problem on a
TDM
+ BT PSTN line in the UK


Thanks for your suggestions everyone


--
Chris Earle
System Solutions Specialist,


--
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[Asterisk-Users] SAN Devices

2006-01-18 Thread Adam Robins
Anyone out there using small-midsized (2-4 TB) SAN solution among
multiple Asterisk systems?  I don't have the budget for an EMC-caliber
solution, and can't seem to find much else out there.

Thanks,
Adam

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RE: [Asterisk-Users] Asterisk Dial Failover

2005-12-09 Thread Adam Robins
What are you using to terminate the PSTN calls and do the SIP
transcoding? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
k. Creasy
Sent: Friday, December 09, 2005 8:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Asterisk Dial Failover

I chose this method and have been happy with the results. 

-Jonathan

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, December 09, 2005 7:51 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk Dial Failover

Your other option is to setup the OpenSER boxes in a truly redundant
configuration using Linux HA (www.linux-ha.org). That way you setup all
your PSTN calls to forward to one shared virtual IP between the boxes.
One
of the boxes is the Master, the other is the Slave. There is a heartbeat
between the boxes that goes at a configurable rate. If the Master fails
then the Slave will take over and it can even be configured for
sub-second failover. I think there is a article on voip-info.org about
this, but don't have time to look it up.

Good luck and let us know what you choose to do.

Ryan

 All,

 I have an Asterisk system that sends PSTN calls to an OpenSER system
to be
 routed. I have a command like this in my extensions.conf:

 exten = 1_.,1,Dial(SIP/[EMAIL PROTECTED],20,tr)

 There's actually two OpenSER systems for redundancy. I'm trying to
find a
 way to have Asterisk attempt to route the call to one OpenSER system,
and
 if it's down, fallback to another.

 Any first thoughts on how to achieve this?

 I can't have Asterisk do a DNS SRV lookup because Asterisks SRV
lookups
 are broken. If I issue a series of Dial commands, such as this:

 exten = 1_.,1,Dial(SIP/[EMAIL PROTECTED],20,tr)
 exten = 1_.,2,Dial(SIP/[EMAIL PROTECTED],20,tr)

 ... what seems to happen is that when proxy1 is down, Asterisk waits
the
 full 20 seconds before returning control. Also, This 20s includes the
time
 is takes for the other end to answer, so if I put a small value of say
5s
 in there, the dial command will probably give up before someone
answers at
 the other end. Neither is workable.

 Asterisk SHOULD be able to distinguish between a TRYING and no
response.
 In the event it gets no TRYING response to a dial command within a 
 specified timeout it should return control and flag an error. If on
the
 other hand it does get a TRYING response (and maybe a RINGING too) it 
 should continue to wait until the 20s has expired.

 I can't use dynamic DNS (ie putting two A records for a hostname in
DNS)
 because Asterisk reads the extensions.conf on startup and also seems
to
 cache what the host maps to on startup. Subsequent calls to the host 
 always return the same IP address.

 But... in general... how have people implemented this?

 Help appreciated!
 Doug







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RE: [Asterisk-Users] Asterisk Dial Failover

2005-12-09 Thread Adam Robins
Doug, 

We currently are using Digium TE410P boards directly into each Asterisk
server.  I've been researching various gateways, up to DS3 capacity, to
convert PRI to SIP and then allocate the SIP among multiple Asterisk
servers.  I've looked at Cisco AS5400 (), Lucent APX 1000 ($$$), and
Quintum Tenor CMS ($$).

Thanks,
Adam

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Friday, December 09, 2005 10:13 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Asterisk Dial Failover

Adam,

An Audicodes Mediant 2000 gateway with a couple of PRI's. 
Why?

Doug.

-Original Message-
From: Adam Robins [mailto:[EMAIL PROTECTED]
Sent: Friday, December 09, 2005 7:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Asterisk Dial Failover


What are you using to terminate the PSTN calls and do the SIP
transcoding? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jonathan
k. Creasy
Sent: Friday, December 09, 2005 8:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Asterisk Dial Failover

I chose this method and have been happy with the results. 

-Jonathan

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, December 09, 2005 7:51 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk Dial Failover

Your other option is to setup the OpenSER boxes in a truly redundant
configuration using Linux HA (www.linux-ha.org). That way you setup all
your PSTN calls to forward to one shared virtual IP between the boxes.
One
of the boxes is the Master, the other is the Slave. There is a heartbeat
between the boxes that goes at a configurable rate. If the Master fails
then the Slave will take over and it can even be configured for
sub-second failover. I think there is a article on voip-info.org about
this, but don't have time to look it up.

Good luck and let us know what you choose to do.

Ryan

 All,

 I have an Asterisk system that sends PSTN calls to an OpenSER system
to be
 routed. I have a command like this in my extensions.conf:

 exten = 1_.,1,Dial(SIP/[EMAIL PROTECTED],20,tr)

 There's actually two OpenSER systems for redundancy. I'm trying to
find a
 way to have Asterisk attempt to route the call to one OpenSER system,
and
 if it's down, fallback to another.

 Any first thoughts on how to achieve this?

 I can't have Asterisk do a DNS SRV lookup because Asterisks SRV
lookups
 are broken. If I issue a series of Dial commands, such as this:

 exten = 1_.,1,Dial(SIP/[EMAIL PROTECTED],20,tr)
 exten = 1_.,2,Dial(SIP/[EMAIL PROTECTED],20,tr)

 ... what seems to happen is that when proxy1 is down, Asterisk waits
the
 full 20 seconds before returning control. Also, This 20s includes the
time
 is takes for the other end to answer, so if I put a small value of say
5s
 in there, the dial command will probably give up before someone
answers at
 the other end. Neither is workable.

 Asterisk SHOULD be able to distinguish between a TRYING and no
response.
 In the event it gets no TRYING response to a dial command within a 
 specified timeout it should return control and flag an error. If on
the
 other hand it does get a TRYING response (and maybe a RINGING too) it 
 should continue to wait until the 20s has expired.

 I can't use dynamic DNS (ie putting two A records for a hostname in
DNS)
 because Asterisk reads the extensions.conf on startup and also seems
to
 cache what the host maps to on startup. Subsequent calls to the host 
 always return the same IP address.

 But... in general... how have people implemented this?

 Help appreciated!
 Doug







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recipient, please

[Asterisk-Users] VoIP Gateway

2005-12-07 Thread Adam Robins



We are looking for a high density PRI-to-SIP gateway for 
our call center and IVR applications. The device must take in a 
channelized DS3 and output SIP g729a to multiple Asterisk servers. We have 
looked at the Cisco AS5400XM, Lucent APX 1000 and Quintum Tenor CMS (fronted by 
an Adtran M13).

Can anyone out there provide info about their experiences 
with the Lucent and/or Quintum products  service? Does anyone know 
where I may find performance comparisons?

Thanks,
Adam
The contents of this email message and any attachments are confidential and are intended solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email and delete this message and its attachments, if any.
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RE: [Asterisk-Users] Digium TDM Revision I Card

2005-11-11 Thread Adam Robins



We had a Rev I card that did not work. We sent it 
back to Digium and had it reflashed back to H.


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Rob 
LithSent: Friday, November 11, 2005 1:40 AMTo: Asterisk 
Users Mailing List - Non-Commercial DiscussionSubject: Re: 
[Asterisk-Users] Digium TDM Revision I Card

I had a customer have problems with REV I and J cards get snap, crackel 
 pop noise but not on older REV F or H cards.

He upgraded to 1.2.0-rc1 and to quote:

"Asterisk 1.2.0-rc1was Released 
on2005-11-08 22:40. 

as 
well as zaptel 1.2.0-rc1. (First non Beta version)

I 
compiled it and it works very nicely, without any Snaps,Cracles or Pops, 
even though zaptel still detects the REV-J as an 
REV-I."
Regards
Rob

On 11/11/05, Shaun 
Singh [EMAIL PROTECTED] 
wrote:
Is 
  anyone using version I TDM mothercard? I am currently using 2 revision 
  Hcards and they are working fine. I recently purchased a revision I card 
  from an online vendor which didn't work and the replacement from Digium 
  (anotherrevision I) didn't work either.Shaun Singh, 
  ManagerTravelwave1655 Dufferin Street, Suite 201Toronto, ON M6H 
  3L9Tel: (416) 652-1212 Ext 101 Fax: (416) 652-7073Website: www.travelwave.ca___--Bandwidth 
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  To UNSUBSCRIBE or update options visit:http://lists.digium.com/mailman/listinfo/asterisk-usersThe contents of this email message and any attachments are confidential and are intended solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email and delete this message and its attachments, if any.
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[Asterisk-Users] GoToIf Regular Expression

2005-11-11 Thread Adam Robins
I am trying to test whether a callerid number is a valid ten digit
number.  I'm a total novice with regular expressions.
I've tried:

exten = s,n,GotoIf($[${CALLERIDNUM} : \d{10,10}]?label)

But CLI gives an error.  Can someone please show me what the correct
syntax would be to do this?

Thanks,
Adam

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[Asterisk-Users] Satellite WAN

2005-11-02 Thread Adam Robins
 
We have built an Asterisk network using an MPLS-based IP VPN.  We have
one location in New Brunswick Canada that consistently gives us major
quality problems, whereas the others are flawless.  Quality problems
take the form of static, poor voice tonality, popping  clicking, drops,
sporadic echo, you name it.  The latency of a QoS prioritized packet
between the Canada site and our hub in Atlanta is 85ms (ping).

I have been searching for an alternative network provider, but I'm told
that they would all take the same route from the US into Canada, as
there is simply no major backbone running into NB east of Toronto.

So now I'm thinking about satellite.  I have no idea if a) this would
even be economically feasible, and b) if the latency would be any
better.

If anyone out there has had any such satellite network experience with
VoIP, I like to hear from you.

Thanks,
Adam

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RE: [Asterisk-Users] Satellite WAN

2005-11-02 Thread Adam Robins
Thank you all for your input on this subject.  I think I'll pass for
now!

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason
Pyeron
Sent: Wednesday, November 02, 2005 2:24 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Satellite WAN

On Wed, 2 Nov 2005, Juan Janczuk wrote:

 Sattellite links aren't cheap, and, the worst of all, you have in a
idel
 condition, 1.4 seconds latency.


I know you can get less, our client in the mid-west uses Hughes with
under 600ms. But never attempted to do VOIP over it.

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RE: [Asterisk-Users] Answering Machine Detection

2005-10-06 Thread Adam Robins




I just checked the 1.2 source. It looks like 
app_AMD is gone. All references to it on the Wiki are also gone. Can 
someone please tell me why AMD was removed? I am using it in 1.07 for 
several production applications.



From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Matt 
FlorellSent: Thursday, October 06, 2005 7:13 AMTo: 
Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: 
[Asterisk-Users] Answering Machine Detection
I've read about app_amd and asterisk but there doesn't seem to be 
much info about it out there. Is it called something else? and where do I look 
for it?MATT---
On 10/5/05, Adam 
Robins [EMAIL PROTECTED] 
wrote: 
It's 
  already built in.AMD.On Wed, 5 Oct 2005, Cory Andrews 
  wrote: Anyone aware if Digium or Sangoma, or possibly a function 
  of Asterisk, supports answering machine detection on an outbound 
  call? I'll post a detector on Mantis tomorrow 
  (honestly!)SteveThe contents of this email message and any attachments are confidential and are intended solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email and delete this message and its attachments, if any.
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RE: [Asterisk-Users] Answering Machine Detection

2005-10-05 Thread Adam Robins
It's already built in.  AMD. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, October 05, 2005 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Answering Machine Detection



On Wed, 5 Oct 2005, Cory Andrews wrote:

 Anyone aware if Digium or Sangoma, or possibly a function of Asterisk,

 supports answering machine detection on an outbound call?

I'll post a detector on Mantis tomorrow (honestly!)

Steve

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RE: [Asterisk-Users] iax2 trunking wackyness

2005-09-21 Thread Adam Robins
I have two Asterisk boxes that I thought were trunked, but based on not
seeing the (T) in iax2 show peers, now I'm not sure.

Server 192.168.xxx.1 extensions.conf has:
Exten = _2XXX,1,Dial(IAX2/interoffice:[EMAIL PROTECTED]/${EXTEN})

Server 192.168.xxx.1 iax.conf has:
[general]
trunk=yes
[interoffice]
type=friend
host=dynamic
context=extensions
secret=password
disallow=all
allow=g729

Server 192.168.xxx.2 extensions.conf has:
Exten = _3XXX,1,Dial(IAX2/interoffice:[EMAIL PROTECTED]/${EXTEN})

Server 192.168.xxx.2 iax.conf has:
[general]
trunk=yes
[interoffice]
type=friend
host=dynamic
context=extensions
secret=password
disallow=all
allow=g729

Should I plug in the actual IP addresses instead of host=dynamic?  Also,
I do not currently have register statements.
In iax.conf for these.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matt
Riddell
Sent: Wednesday, September 21, 2005 10:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] iax2 trunking wackyness

Andrew Kohlsmith wrote:
 On Wednesday 21 September 2005 07:27, Clive wrote:
 
My setup is:
telco-asterisk(voip)-asterisk{ITSP}telco
 
 
 Are both your asterisk boxes peered to each other?  IIRC trunking ONLY

 works between peers.

If you do iax2 show peers in the console, it should show a (T) for
trunked connections.

--
Cheers,

Matt Riddell
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RE: [Asterisk-Users] Huge Echo

2005-09-09 Thread Adam Robins
Does anyone know how to use ztmonitor to set gain on a PRI circuit via a
TE410P card, or is it just for FXO?

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marek
Zachara
Sent: Friday, September 09, 2005 2:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Huge Echo


 Pull the clone card out of the system and look for the chipset numbers

 on the card. Go to the chip manufacturers web site and find the specs 
 for that chip set. The specs will likely tell you the chipset was 
 designed for the US 600 ohm impedance telephone network, and if your 
 country's telco specs are different (which I'm very sure they are), 
 through away the clone card. Without proper impedance matching there 
 isn't anything your going to be do to fix the problem.

I can check the chip on monday, but local telco impedance requirements
are 600 ohms - just like US.

 
  I'm thinking about playing around with increasing/decreasing 
  resistance by placing additional resistors in the circut. Messy, but

  if it could help... What do you think?

 Adding resistance has nothing at all to with impedance matching. 
 Resistance will impact the DC loop, but not the AC impendance. The AC 
 impedance is a function of how the chipset was designed.

AFAIR, the impedance is not a simple factor, but a combination of
passive resistance plus reactance - which usually varies within measured
frequency range. Therefore channging the device resistance WILL change
its impedance. I know the result will not be perfect, but at least i
hope for better load match than it is now. I assume the specified
impedance is required within PSTN frequencies which will be roughly
100-4khz, right?

Marek
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RE: [Asterisk-Users] IAX2 Softphone Quality Network Cards

2005-08-29 Thread Adam Robins
Should it be in half duplex or full duplex? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matt
Riddell
Sent: Sunday, August 28, 2005 11:28 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] IAX2 Softphone Quality  Network Cards

Adam Robins wrote:
 We are in the process of an Asterisk call center deployment using IAX2
 G711 ulaw softphones.   Outbound sound quality is terrible.  

Check if the network card is in half duplex mode.

--
Cheers,

Matt Riddell
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RE: [Asterisk-Users] IAX2 Softphone Quality Network Cards

2005-08-29 Thread Adam Robins
Everything is set to autoneg, NICs, switches and router 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Julio
Arruda
Sent: Monday, August 29, 2005 8:43 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] IAX2 Softphone Quality  Network Cards

Matt Riddell wrote:

Adam Robins wrote:
  

Should it be in half duplex or full duplex? 


Full.

AFAIK, depends...
If you have your switches doing autonegotiation, you can't disable
autoneg in the NIC and hardcode it to do 100/Full-duplex, or you WILL
have a duplex mismatch.
This is as per the standard.
A duplex mismatch is really bad, is in fact worse than having segments
doing halfduplex (properly).
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[Asterisk-Users] IAX2 Softphone Quality Network Cards

2005-08-26 Thread Adam Robins
We are in the process of an Asterisk call center deployment using IAX2
G711 ulaw softphones.   Outbound sound quality is terrible.  

This week we rebuilt the entire LAN with Cisco 2950-EI switches and have
employed QoS on the switches and router.  Still sounds terrible.

What we are now finding is that the network card in the PC may be the
key to the problem.  A Dell Optiplex P4 2.4GHz 512MB machine with an
onboard Intel NIC is bad, while an older Dell Dimension P3 864MHz 128MB
machine with onboard 3COM sounds good.

Has anyone out there had a similar experience?

Thanks,
Adam

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RE: [Asterisk-Users] IAX2 Softphone Quality Network Cards

2005-08-26 Thread Adam Robins
We are using Plantronics H51N headset top with DA55 USB adapter which
has DSP built-in.  Terrible means garbled, unintelligible,
underwater-sounding. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Philipp
von Klitzing
Sent: Friday, August 26, 2005 11:23 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] IAX2 Softphone Quality  Network Cards

Hi!

 We are in the process of an Asterisk call center deployment using IAX2
 G711 ulaw softphones.   Outbound sound quality is terrible.  

Have you tried a different sound card and/or a USB handset (which
includes an external sound card)? And what exactly do you mean with
terrible sound?

Philipp


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[Asterisk-Users] Speex QoS

2005-08-08 Thread Adam Robins
Can anyone out there please tell me what ports Speex uses?  I want to
set up QoS on switches but I can't seem to find this information
anywhere.


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RE: [Asterisk-Users] Speex QoS

2005-08-08 Thread Adam Robins
So, then these would be the same ports defined in RTP.conf? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Edwards
Sent: Monday, August 08, 2005 8:21 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Speex QoS

speex is a codec.
it's not a network protocol or a service.
you need to be looking to be providing QOS for RTP data, over which the
speex encoded data is sent.

cheers,

Mark
On 8/8/05, Adam Robins [EMAIL PROTECTED] wrote:
 Can anyone out there please tell me what ports Speex uses?  I want to 
 set up QoS on switches but I can't seem to find this information 
 anywhere.
 
 
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confidential and are intended solely for addressee. The information may
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recipient, please immediately notify the sender by reply email and
delete this message and its attachments, if any.
 
 
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--
regards,

Mark P. Edwards
FWD: 667917
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RE: [Asterisk-Users] Polycom phones w/ two lines on different servers

2005-08-04 Thread Adam Robins
I have configured my phone following your example, but it does not work
for me.  Can you also please share your sip.cfg settings?

Thanks,
Adam 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Mason (Lists)
Sent: Tuesday, August 02, 2005 3:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom phones w/ two lines on different
servers

I do it all the time, the phone on my desk has four server
registrations.
Don't use OVERRIDE or web configurations, do it this way:
?xml version=1.0 standalone=yes?
PHONE_CONFIG
  phone1
preferences voice.codecPref.G711Mu=1 voice.codecPref.G711A= 
voice.codecPref.G729AB=2 /
cfg httpd.cfg.enabled=0 /
volume voice.volume.persist.handset=1 
voice.volume.persist.headset=1 voice.volume.persist.handsfree=1 /
gains
voice.gain.rx.analog.ringer=10
voice.gain.rx.analog.handset=10
voice.gain.rx.analog.headset=10
voice.gain.rx.analog.chassis=10

/
gains voice.gain.rx.analog.ringer=5 
voice.gain.rx.analog.handset=2 voice.gain.rx.analog.headset=2 /
call call.donotdisturb.perReg=1 /
ringtype se.rt.enabled=1 se.rt.1.ringer=9 se.rt.1.type=ring
/
microbrowser mb.main.home=http://polycom.mason.home/index.html; /
   
SNTP
tcpIpApp.sntp.address=81.169.154.116
tcpIpApp.sntp.daylightSavings.enable=0
tcpIpApp.sntp.daylightSavings.fixedDayEnable=0
tcpIpApp.sntp.daylightSavings.start.date=1
tcpIpApp.sntp.daylightSavings.start.dayOfWeek=1
tcpIpApp.sntp.daylightSavings.start.dayOfWeek.lastInMonth=0
tcpIpApp.sntp.daylightSavings.start.month=3
tcpIpApp.sntp.daylightSavings.start.time=2
tcpIpApp.sntp.daylightSavings.stop.date=1
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek=1
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.lastInMonth=1
tcpIpApp.sntp.daylightSavings.stop.month=10
tcpIpApp.sntp.daylightSavings.stop.time=2
tcpIpApp.sntp.gmtOffset=-14400
tcpIpApp.sntp.resyncPeriod=86400 /

reg reg.1.address=100
reg.1.auth.password=secret
reg.1.auth.userId=1001
reg.1.displayName=1001
reg.1.label=1001
reg.1.type=private
reg.1.server.1.expires=3600
  reg.1.server.1.address=192.168.0.1
  reg.1.server.1.expires.lineSeize=30
  reg.1.server.1.port=5060
  reg.1.server.1.register=1
  reg.1.server.1.retryMaxCount=0
  reg.1.server.1.retryTimeOut=0
  reg.1.server.1.transport=2
call.serverMissedCall.1.enabled=1
msg.mwi.1.callBack=8500
msg.mwi.1.callBackMode=contact
msg.mwi.1.subscribe=
se.rt.1.ringer=9
   

reg.2.address=200
reg.2.auth.password=secret
reg.2.auth.userId=805
reg.2.displayName=805
reg.2.label=805
reg.2.type=private  
reg.2.server.1.expires=3600
  reg.2.server.1.address=207.44.xxx.xxx
  reg.2.server.1.expires.lineSeize=30
  reg.2.server.1.port=5060
  reg.2.server.1.register=1
  reg.2.server.1.retryMaxCount=0
  reg.2.server.1.retryTimeOut=0
  reg.2.server.1.transport=2
msg.mwi.2.callBack=8500
msg.mwi.2.callBackMode=contact
msg.mwi.2.subscribe=
call.serverMissedCall.2.enabled=1
se.rt.1.ringer=11
 
reg.3.address=300
reg.3.auth.password=secret
reg.3.auth.userId=301
reg.3.displayName=
reg.3.label=GT
reg.3.type=private  
reg.3.server.1.expires=3600
  reg.3.server.1.address=64.246.xxx.xxx
  reg.3.server.1.expires.lineSeize=30
  reg.3.server.1.port=5060
  reg.3.server.1.register=1
  reg.3.server.1.retryMaxCount=0
  reg.3.server.1.retryTimeOut=0
  reg.3.server.1.transport=2 
call.serverMissedCall.3.enabled=1
msg.mwi.3.callBack=8500
msg.mwi.3.callBackMode=contact
msg.mwi.3.subscribe=
se.rt.1.ringer=2
 
reg.4.address=400
reg.4.auth.password=secret
reg.4.auth.userId=1500
reg.4.displayName=MAIN
reg.4.label=MAIN
reg.4.type=private
reg.4.server.1.expires=3600
  reg.4.server.1.address=192.168.200.1
  reg.4.server.1.expires.lineSeize=30
  reg.4.server.1.port=5060
  reg.4.server.1.register=1
  reg.4.server.1.retryMaxCount=0
  reg.4.server.1.retryTimeOut=0
  reg.4.server.1.transport=2
call.serverMissedCall.1.enabled=1
msg.mwi.1.callBack=8500
msg.mwi.1.callBackMode=contact
msg.mwi.1.subscribe=
se.rt.1.ringer=3
   
/ 

msg msg.bypassInstantMessage=1 /

  /phone1
/PHONE_CONFIG

--
Chris Mason
NetConcepts
(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED] 

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RE: [Asterisk-Users] Polycom phones w/ two lines on different servers

2005-08-04 Thread Adam Robins
This is in the -app.log file:

0804194926|sip  |4|00|Registration failed User: 1800, Error Code:403
Forbidden

Where '1800' is the extension I am attempting to register.  SIP.conf is
set up properly, and there is nothing in Asterisk showing a denied
registration attempt.

Could it be because the second server is on a different subnet across a
WAN link?  There is no firewall between the phone and the servers.


 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Mason (Lists)
Sent: Thursday, August 04, 2005 2:52 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom phones w/ two lines on different
servers

I use the default. Try this.
cd /home/PlcmSpIP
cat log/YOURMAC-boot.log

se what the log file says, also do the same with the YOURMAC-app.log


--
Chris Mason
NetConcepts
(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED] 

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RE: [Asterisk-Users] Polycom phones w/ two lines on different servers

2005-08-04 Thread Adam Robins
I have server info there as well.  According to the Admin Guide, the info 
placed in the individual phoneMACADDRESS.cfg file is supposed to override 
sip.cfg.
 
I'll give it a shot.
 
Thanks.



From: [EMAIL PROTECTED] on behalf of Tarpo, Louie
Sent: Thu 8/4/2005 5:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Polycom phones w/ two lines on different servers



My Polycom 300 is registered on two different servers on two different subnets. 
  It was failing the same way for me as well because we had server information 
in sip.conf, so it was always going to one server.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Adam Robins
Sent: Thursday, August 04, 2005 2:41 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: RE: [Asterisk-Users] Polycom phones w/ two lines on different
servers


This is in the -app.log file:

0804194926|sip  |4|00|Registration failed User: 1800, Error Code:403
Forbidden

Where '1800' is the extension I am attempting to register.  SIP.conf is
set up properly, and there is nothing in Asterisk showing a denied
registration attempt.

Could it be because the second server is on a different subnet across a
WAN link?  There is no firewall between the phone and the servers.




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Mason (Lists)
Sent: Thursday, August 04, 2005 2:52 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom phones w/ two lines on different
servers

I use the default. Try this.
cd /home/PlcmSpIP
cat log/YOURMAC-boot.log

se what the log file says, also do the same with the YOURMAC-app.log


--
Chris Mason
NetConcepts
(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED]

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[Asterisk-Users] Asterisk Network Troubleshooting Help Needed - Will Pay $$$

2005-08-03 Thread Adam Robins



Basically, we have a multi-site Asterisk call center application we tried 
to bring up last week.When the agent places an outbound call ( or 
takes an inbound call), the agent can hear the customer just fine, but the 
customer has issues hearing the agent. This does not happen every time and 
not from the same agent workstation. We have placed sniffers on the 
Asterisk servers and are seeing UDP checksum errors and packets out of 
sequence. Each time we think we have ruled out a possible cause, we then 
contradict ourselves. We have now exhausted our ownlevel of 
expertise and then some.

There 
is much more to it than this, and I do not expect to resolve this over the 
mail. I am looking for an expert. Nota 
small-businessAsterisk configuration person (no offense), but someone who 
ishands-on withtheinner workings of Asterisk networking. 
I need someone to work with us on a consulting basis, and travel if 
necessary. 

Time 
is of the essence. Please email me privately if you feel you can 
assist.

Thanks,
Adam
[EMAIL PROTECTED]


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RE: [Asterisk-Users] Zaptel update, Asterisk 1.2 janitor projects

2005-07-25 Thread Adam Robins
Title: [Asterisk-Users] Zaptel update, Asterisk 1.2 janitor projects






The Changelog for Zaptel 1.0.9.1 has 
only one fix listed:

-- continue fxo operation after the magical 25 
days

Could someone please translate this highly technical 
explanation into something more meaningful?I already spend far too 
many hours dealing with the "nuances" of Digium hardware.

I installed two TDM400P cards in two separate servers 
last month. Although they continue tolaunch outbound calls, they 
both mysteriously stopped answering inbound calls until I reboot the 
systems. I didn't count how many daysthey lasted. I need to 
know if this zaptel patch addresses this particular issue - because I'm about to 
toss the cards and order from Sangoma.

Thanks


From: [EMAIL PROTECTED] on 
behalf of Russell BryantSent: Mon 7/25/2005 1:44 PMTo: 
Asterisk Developers Mailing List; 
asterisk-users@lists.digium.comSubject: [Asterisk-Users] Zaptel 
update, Asterisk 1.2 janitor projects

Greetings!A new version of Zaptel (1.0.9.1) has been 
released that includes a fixfor fxo modules on tdm cards. If you are 
using tdm cards, it is veryimportant that you upgrade for your card to work 
properly.We are hoping to release Asterisk 1.2 very soon and we need 
your help!If you have some interest in doing some programming, check out 
thejanitor projects web page:http://dev.asteriskdocs.orgIf 
you're not a programmer, there is still work to be done. The 
bugtracker is full of patches that need testing. Hop on IRC and 
join#asterisk-bugs for help finding things to work 
on.Thanks!Russell___Asterisk-Users 
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RE: [Asterisk-Users] Running Asterisk on a Dell PowerEdge 2850 ServerRe: Dell Hardware

2005-07-23 Thread Adam Robins
Title: [Asterisk-Users] Running Asterisk on a Dell PowerEdge 2850 ServerRe: Dell Hardware







It's Digium, not Dell.

I have two identical Dell 1850s, each with the allegedly offensive 
built-in E100 Ethernet ports. I placed a TE410P card in each. One 
worked great, the other would not modprobe. Upon examination, we 
discovered that the two TE410P cards had different firmware revisions. 
Turns out the one with the older version was the one that worked. We sent 
the second card back and they re-flashed it to the older version. It now 
works just fine.

I had similar problems in a Dell 1750 with TDM400P. The Rev H 
card worked, but the Rev. I would not.



From: 
[EMAIL PROTECTED] on behalf of M OSent: Sat 
7/23/2005 2:34 AMTo: 
asterisk-users@lists.digium.comSubject: [Asterisk-Users] Running 
Asterisk on a Dell PowerEdge 2850 ServerRe: Dell Hardware

Hello,Just chiming in here:From: 
[EMAIL PROTECTED][mailto:[EMAIL PROTECTED]] 
OnBehalf Of[EMAIL PROTECTED]Sent: Viernes, 22 de 
Julio de 2005 01:24 p.m.To: Asterisk Users Mailing List - 
Non-CommercialDiscussionSubject: RE: [Asterisk-Users] Dell 
Hardware Mmhh nice !! So, why did Digium forbid it 
:)?If Dell is so bad... why is a Dell 2850 server one ofthe 
two listed on the compatibility list for ABE?http://www.digium.com/index.php?menu=product_detailcategory=softwareproduct=ABEtab=compatibilityI 
am running Asterisk on a 100Mbps Pipe on thefollowing:Hardware 
InformationProcessors 4 -(should be 
2)Model Intel(R) Xeon(TM) CPU 3.00GHzChip 
MHz 2992.81 MHzCache 
Size 1024 KBSystem Bogomips 23907.52PCI 
Devices 00:1f.1 IDE interface: Intel 
Corp.82801EB/ER02:0e.0 RAID bus controller: Dell PowerEdge 
ExpandableRAID controller 406:07.0 Ethernet controller: Intel Corp. 
82541GI/PIGigabit Ethernet Controller07:08.0 Ethernet controller: Intel 
Corp. 82541GI/PIGigabit Ethernet Controller0b:0d.0 VGA compatible 
controller: ATI TechnologiesInc Radeon RV100 QY [Radeon 7000/VE]IDE 
Devices hda: TEAC CD-ROM CD-224ESCSI 
Devices MegaRAID LD 0 RAID0 69G (Direct-Access)PE/PV 1x6 
SCSI BP (Processor)USB Devices Linux 
2.4.21-27.0.1.ELsmp ehci-hcd IntelCorp. 82801EB USB2 00:1d.7USB UHCI 
Root Hub bca0USB UHCI Root Hub 
bcc0Sincerely,Martin__Do 
You Yahoo!?Tired of spam? Yahoo! Mail has the best spam protection 
aroundhttp://mail.yahoo.com___Asterisk-Users 
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[Asterisk-Users] Auto Dial Out

2005-07-09 Thread Adam Robins
Title: Re: [Asterisk-Users] editing ring time






I am using the auto-dial-out 
feature to play recordings. I create the call files, place them in the 
outgoing directory and off they go.

The problem is that the number I am dialing 
does not get stored in CDR. One suggestion was to put this number in the 
callerid field. Problem with that is that the recipient will see their own 
number, which is unacceptable. I must show a toll-free 
number.

I've tried resetting the callerid in 
thedialplan context before the CDR is stored. That works great, 
except if the call goes unanswered, it never makes it into the dialplan 
logic.

I must somehow get this number into CDR, as 
I need it to match back to a customer activity database.

Any suggestions?

Thanks,
Adam



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[Asterisk-Users] Call Transfer Problem

2005-07-01 Thread Adam Robins
I do not want to use the default key of '#' for call transfer, because
as we all know, it interferes with many IVRs that require # as a
termination character.  I modified features.conf and added:

[featuremap]
atxfer = **

The double-star now works great.  If I press it while on a call, I go
into transfer mode.  The problem is that the # still works as well!
Shouldn't the atzfer specification turn off the #?

Any insight would be appreciated.

Thanks,
Adam

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RE: [Asterisk-Users] Music oh hold

2005-06-30 Thread Adam Robins








I am using 
rawplayer:

default = 
custom:/var/lib/asterisk/mohmp3/raw,usr/bin/rawplayer

as in: http://www.voip-info.org/wiki-Asterisk+mpg123+faking+it

However, the music is too loud. 
Without having to rerecord it, is there a parameter like quietmp3 that can be 
used with the above to lower the volume level?


From: [EMAIL PROTECTED] on 
behalf of Marcel van Kaam, FoneticaSent: Thu 6/30/2005 3:29 
AMTo: 'Asterisk Users Mailing List - Non-Commercial 
Discussion'Subject: RE: [Asterisk-Users] Music oh 
hold


Change from default to 
manual. I did that and it helped.

Later I changed to 
madplay and set that as default. Below my line from 
musiconhold.conf:

default = 
custom:/usr/share/asterisk/mohmp3/,/usr/bin/madplay --mono -R 8000 
--output=raw:-


Marcel 


-Original 
Message-From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Giordano GrandisSent: donderdag 30 juni 2005 
9:05To: Asterisk Users Mailing List - 
Non-Commercial DiscussionSubject: R: [Asterisk-Users] Music oh 
hold

This is my 
musiconhold.conf and my folder:

[EMAIL PROTECTED]:/etc/asterisk# less 
musiconhold.conf[classes]default = 
quietmp3:/var/lib/asterisk/mohmp3;loud = 
mp3:/var/lib/asterisk/mohmp3;random = 
mp3:/var/lib/asterisk/mohmp3,-z;unbuffered = 
mp3nb:/var/lib/asterisk/mohmp3;quietunbuf = 
quietmp3nb:/var/lib/asterisk/mohmp3; Note that the custom mode cannot handle 
escaped parameters (specifically embedded spaces);manual = 
custom:/var/lib/asterisk/mohmp3,/usr/bin/mpg123 -q -r 8000 -f 8192 -b 2048 
--mono -s[EMAIL PROTECTED]:/etc/asterisk# ls 
/var/lib/asterisk/mohmp3/fpm-calm-river.mp3 fpm-sunshine.mp3 
fpm-world-mix.mp3[EMAIL PROTECTED]:/etc/asterisk#
I think is 
ok.

Any ideas 
?


Giordano



Da: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] Per conto di Chris StinsonInviato: mercoledì 29 giugno 2005 
22.39A: Asterisk Users Mailing 
List - Non-Commercial DiscussionOggetto: RE: [Asterisk-Users] Music oh 
hold
Does your 
default look like this in musiconhold.conf, default = 
quietmp3:/var/lib/asterisk/mohmp3
If so, do 
you have any music in the directory mohmp3?


-Chris 
StinsonNetwork Operations CenterISDN-Net, Inc.615-221-4200 
x103[EMAIL PROTECTED] 





From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Giordano GrandisSent: Wednesday, June 29, 2005 12:35 
PMTo: 
asterisk-users@lists.digium.comSubject: [Asterisk-Users] Music oh 
hold

Sorry, i 
also tried this:

exten 
= 6000,1,Answerexten = 6000,2,MusicOnHold(default)
and i got 
this result:

*CLI 
-- Executing Answer("SIP/2391-8cdd", "") in new stack -- 
Executing MusicOnHold("SIP/2391-8cdd", "default") in new stackJun 29 
19:33:47 WARNING[1616]: res_musiconhold.c:354 moh0_exec: Unable to start music 
on hold (class 'default') on channel SIP/2391-8cdd == Spawn extension 
(local, 6000, 2) exited non-zero on 'SIP/2391-8cdd'
Any ideas 
?

Thanks



Giordano




Da: 
Giordano Grandis Inviato: 
mercoledì 29 giugno 2005 19.27A: 
asterisk-users@lists.digium.comOggetto: 


Hi, I installed mpg123 v0.59r 
without error and defined as defaut folder /var/lib/asterisk/mohmp3. When i set 
a call on hold everythinghs seem ok, but i cannot hear music. I'm using asterisk 
1.0.8



*CLI -- 
Executing Dial("SIP/2339-4da6", "SIP/2391|60|Thtr") in new 
stack -- Called 2391 -- 
SIP/2391-79a0 is ringing -- Saved useragent "PA168S" for 
peer 2319 -- SIP/2391-79a0 answered 
SIP/2339-4da6 -- Attempting native bridge of SIP/2339-4da6 
and SIP/2391-79a0 -- Started music on hold, class 
'default', on SIP/2339-4da6 -- Stopped music on hold on 
SIP/2339-4da6 == Spawn extension (local, 2391, 1) exited non-zero on 
'SIP/2339-4da6'



Anyone can help me please 
?



Thanks


Giordano 

 






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RE: [Asterisk-Users] Music oh hold

2005-06-30 Thread Adam Robins



No, I am not using mpg123 at all.


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Giordano 
GrandisSent: Thursday, June 30, 2005 9:35 AMTo: Asterisk 
Users Mailing List - Non-Commercial DiscussionSubject: R: 
[Asterisk-Users] Music oh hold

Did u installed mpg123 0.59r ?

Giordano 



Da: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] Per conto di Adam 
RobinsInviato: giovedì 30 giugno 2005 13.01A: Asterisk 
Users Mailing List - Non-Commercial Discussion; Asterisk Users Mailing List - 
Non-Commercial DiscussionOggetto: RE: [Asterisk-Users] Music oh 
hold


I am using 
rawplayer:

default = 
custom:/var/lib/asterisk/mohmp3/raw,usr/bin/rawplayer

as in: http://www.voip-info.org/wiki-Asterisk+mpg123+faking+it

However, the music is too loud. 
Without having to rerecord it, is there a parameter like quietmp3 that can be 
used with the above to lower the volume level?


From: [EMAIL PROTECTED] on 
behalf of Marcel van Kaam, FoneticaSent: Thu 6/30/2005 3:29 
AMTo: 'Asterisk Users Mailing List - Non-Commercial 
Discussion'Subject: RE: [Asterisk-Users] Music oh 
hold


Change from default to 
manual. I did that and it helped.

Later I changed to 
madplay and set that as default. Below my line from 
musiconhold.conf:

default = 
custom:/usr/share/asterisk/mohmp3/,/usr/bin/madplay --mono -R 8000 
--output=raw:-


Marcel 


-Original 
Message-From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Giordano GrandisSent: donderdag 30 juni 2005 
9:05To: Asterisk Users Mailing List - 
Non-Commercial DiscussionSubject: R: [Asterisk-Users] Music oh 
hold

This is my 
musiconhold.conf and my folder:

[EMAIL PROTECTED]:/etc/asterisk# less 
musiconhold.conf[classes]default = 
quietmp3:/var/lib/asterisk/mohmp3;loud = 
mp3:/var/lib/asterisk/mohmp3;random = 
mp3:/var/lib/asterisk/mohmp3,-z;unbuffered = 
mp3nb:/var/lib/asterisk/mohmp3;quietunbuf = 
quietmp3nb:/var/lib/asterisk/mohmp3; Note that the custom mode cannot handle 
escaped parameters (specifically embedded spaces);manual = 
custom:/var/lib/asterisk/mohmp3,/usr/bin/mpg123 -q -r 8000 -f 8192 -b 2048 
--mono -s[EMAIL PROTECTED]:/etc/asterisk# ls 
/var/lib/asterisk/mohmp3/fpm-calm-river.mp3 fpm-sunshine.mp3 
fpm-world-mix.mp3[EMAIL PROTECTED]:/etc/asterisk#
I think is 
ok.

Any ideas 
?


Giordano



Da: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] Per conto di Chris StinsonInviato: mercoledì 29 giugno 2005 
22.39A: Asterisk Users Mailing 
List - Non-Commercial DiscussionOggetto: RE: [Asterisk-Users] Music oh 
hold
Does your 
default look like this in musiconhold.conf, default = 
quietmp3:/var/lib/asterisk/mohmp3
If so, do 
you have any music in the directory mohmp3?


-Chris 
StinsonNetwork Operations CenterISDN-Net, Inc.615-221-4200 
x103[EMAIL PROTECTED] 





From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Giordano GrandisSent: Wednesday, June 29, 2005 12:35 
PMTo: 
asterisk-users@lists.digium.comSubject: [Asterisk-Users] Music oh 
hold

Sorry, i 
also tried this:

exten 
= 6000,1,Answerexten = 6000,2,MusicOnHold(default)
and i got 
this result:

*CLI 
-- Executing Answer("SIP/2391-8cdd", "") in new stack -- 
Executing MusicOnHold("SIP/2391-8cdd", "default") in new stackJun 29 
19:33:47 WARNING[1616]: res_musiconhold.c:354 moh0_exec: Unable to start music 
on hold (class 'default') on channel SIP/2391-8cdd == Spawn extension 
(local, 6000, 2) exited non-zero on 'SIP/2391-8cdd'
Any ideas 
?

Thanks



Giordano




Da: 
Giordano Grandis Inviato: 
mercoledì 29 giugno 2005 19.27A: 
asterisk-users@lists.digium.comOggetto: 


Hi, I installed mpg123 v0.59r 
without error and defined as defaut folder /var/lib/asterisk/mohmp3. When i set 
a call on hold everythinghs seem ok, but i cannot hear music. I'm using asterisk 
1.0.8



*CLI -- 
Executing Dial("SIP/2339-4da6", "SIP/2391|60|Thtr") in new 
stack -- Called 2391 -- 
SIP/2391-79a0 is ringing -- Saved useragent "PA168S" for 
peer 2319 -- SIP/2391-79a0 answered 
SIP/2339-4da6 -- Attempting native bridge of SIP/2339-4da6 
and SIP/2391-79a0 -- Started music on hold, class 
'default', on SIP/2339-4da6 -- Stopped music on hold on 
SIP/2339-4da6 == Spawn extension (local, 2391, 1) exited non-zero on 
'SIP/2339-4da6'



Anyone can help me please 
?



Thanks


Giordano 

 



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RE: [Asterisk-Users] TDM card and voicemail volume

2005-06-28 Thread Adam Robins
I was able to raise the volume from inaudible to acceptable by
increasing the RxGain in zapata.conf by 5db.  I'd rather not go the
uncomressed wav route, as it will chew up storage in my email system. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rich
Adamson
Sent: Monday, June 27, 2005 11:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] TDM card and voicemail volume


 I saw some conversation about this in the archives, but nothing 
 definitive.
 
 If a call comes in over a CO line via the TDM400P, the Comedian Mail 
 recording volume is so low it's inaudible.  Calls coming in via SIP or

 IAX do not have this problem.
 
 Does anyone have any information on this issue?

Its still a problem. It seems the greater the distance from the Central
Office, the greater the problem (due to the cable loss to the Central
Office plus the problem with the TDM card). 

Part of the problem is there are very few people that understand zaptel,
wctdm, drivers, hardware (chipsets) and transmission engineering.
Actually, there is only one person and he is now very busy doing other
things that are apparently more important.

As someone else mentioned, changing to wav format improves the levels a
little bit, but its certainly not a fix. There are no known work
arounds.


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[Asterisk-Users] TDM card and voicemail volume

2005-06-27 Thread Adam Robins
Hello,

I saw some conversation about this in the archives, but nothing
definitive.

If a call comes in over a CO line via the TDM400P, the Comedian Mail
recording volume is so low it's inaudible.  Calls coming in via SIP or
IAX do not have this problem.

Does anyone have any information on this issue?

Thanks,
Adam

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[Asterisk-Users] Comedian Mail User Setup Prompts

2005-06-27 Thread Adam Robins
I have a user who goes into Comedian Mail for the first time and goes
thru the initial setup, changes password, records name, etc.  Problem is
that every time he calls in, it thinks that it's his first time and
keeps reprompting him.  His password change is reflected in
voicemail.conf. Others do not have this problem.

Where does Asterisk maintain the first time flag?  Any ideas would be
appreciated.

Thanks,
Adam

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[Asterisk-Users] TDM400P and Dell Poweredge 1750

2005-06-22 Thread Adam Robins
I installed a new Digium TDM400P in a Dell 1750 server.  The system
would not recognize the card.  I took the FXS modules off of it and put
them on another TDM400P card I already had.  Old card worked fine with
new modules.  Old card is Rev. H and new card is Rev. I.  Anyone else
having any issues with TDM400P rev. I?

Adam

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[Asterisk-Users] TDM400P Channel Group

2005-06-22 Thread Adam Robins
I installed a TDM400P with 4 FXO modules.  Before moving all of my
office phone lines to it, I decided to move only one for testing.  I
plugged it into port 4 on the card.

In zaptel.conf I have:
fxsks=1-4

And zapata.conf:
context=incoming
signalling=fxs_ks
busydetect=yes
callprogress=no
musiconhold=default
usecallerid=yes
callerid=asreceived
group=1
channel = 1-4

When I launch an outbound call as ZAP/g1/${EXTEN}, Asterisk goes to
Zap/1 and I hear dead air because there is no line attached to that
port.  Shouldn't it be smart enough to go to Zap/4 as the only available
port in the group?

Thanks,
Adam

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RE: [Asterisk-Users] RE: TDM400P Channel Group

2005-06-22 Thread Adam Robins
I guess that my definition of first available trunk (either forward or
backward) differs from Digium. I would think that the card should know
which ports had an electical signal attached.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason
Kawakami
Sent: Wednesday, June 22, 2005 12:47 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] RE: TDM400P  Channel Group



-Original Message-

Message: 18
snip

When I launch an outbound call as ZAP/g1/${EXTEN}, Asterisk goes to
Zap/1 and I hear dead air because there is no line attached to that
port.  Shouldn't it be smart enough to go to Zap/4 as the only available
port in the group?

-you obviously read the wiki enough to know about g1 as a parameter
telling
* to grab the first available line in group one *from the front to the
back*.  Look at the wiki again and look for the G1 parameter.  

In either case, I don't believe that * would skip over a channel that
didn't have an active line attached to it because that channel is not
seen as offhook (in use).  It would still grab the 4th line in your case
and you would get dead air.

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[Asterisk-Users] Zap POTS Line Problem calling outbound

2005-06-22 Thread Adam Robins
 
I have one POTS line going into a TDM400P.  Here in Atlanta, we have 10
digit local dialing.  I launch a call Zap/1/7705551212 and it goes
thru just fine.  The next time I try it, without any modifications, I
get a Bell recording telling me that I must dial the area code and seven
digit number when placing a local call.  It's like Asterisk may be
starting the dial before the line is ready (I'm guessing).

The only thing I could think of was to play with the echotraining
parameter.  Didn't work.

Any ideas would be appreciated.

Zaptel.conf:
loadzone = us
defaultzone=us
fxsks=1

Zapata.conf
context=incoming
signalling=fxs_ks
echocancel=yes
echocancelwhenbridged=yes
echotraining=400
relaxdtmf=yes
rxgain=0.0
txgain=0.0
immediate=no
busydetect=yes
callprogress=no
musiconhold=default
usecallerid=yes
callerid=asreceived
group=1
channel=1

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RE: [Asterisk-Users] ee1000 Ethernet in Dell 1850

2005-06-21 Thread Adam Robins
I am having this exact problem today. 

I have two Dell 1850's running Asterisk 1.07.  Both had TDM400P cards
running just fine.  I replaced the TDM400P in both machines with TE410P.
Server One works just fine with just a new modprobe. Server 2 does not
even see the card upon reboot.  

Swapped cards between servers, and the problem stayed with Server 2.

Disabled the ee1000 on the Server 2 - still does not see the card.

Now recompiling the kernel with ee1000 module, but am very skeptical.

Why one, but not the other?  Both machines were built by Dell on the
same day and have the same OS (Redhat Enterprise 386 Release 3)

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John
Cianfarani
Sent: Tuesday, June 21, 2005 8:16 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] ee1000 Ethernet in Dell 1850

Does anyone know what the reason why Dell servers cause so many problems
for the digium hardware?
Better question any Dell models that don't have any these problems with
the digium hardware?

Thanks
John

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zoa
Sent: Tuesday, June 21, 2005 3:40 AM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [Asterisk-Users] ee1000 Ethernet in Dell 1850


Hmm, i dont think thats the reason they dont recommend the dell server.
The problems with the ee1000 kernel module are easily resolved, compile
the module into the kernel.

Zoa,

Andres wrote:




 Digium's site now lists the Dell 1850 as a potential problem server,

 as it uses the intel ee1000 Ethernet chipset (as do a majority of 
 servers in the market!).

 To my knowledge, ALL dell servers with Gigabit interfaces now use 
 the same chipset. Does this mean the Digium cards can't be used in 
 Dell servers unless you disable the onboard ethernet?

 I don't want to disable the onboard interface, as I use the IPMI 
 management facility for lights-out management. I have a 2850 that 
 doesn't have any audio problems (the reason that I contacted Digium 
 in the first place), so I'm wondering if Digium are simply guessing 
 at problems.

 Does anyone know anything specific about the supposed 
 incompatibilities with the ee1000 kernel module?


 I am not sure where you got that chipset reference but all our 
 PowerEdge 1850s come with:
 Ethernet controller: Intel Corp. 82541GI/PI Gigabit Ethernet
Controller

 ...and they work fine with the TE410.


 There seems to be an ever-growing list of situations where you can't

 use the Digium cards. This is a concern to me.
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[Asterisk-Users] Broadvoice and Inbound DTMF

2005-06-15 Thread Adam Robins
 I have Broadvoice set up with dtmfmode=inband.  All was working just
fine.  Suddenly today I noticed that if someone calls in to my Asterisk
box thru the Broadvoice number, the system no longer recognizes the DTMF
tones.  I also tried rfc2833 and info.  Any ideas?

Thanks,
Adam

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RE: [Asterisk-Users] Broadvoice and Inbound DTMF

2005-06-15 Thread Adam Robins
Nevermind.  It is now working.  Must be Broadvoice.  Surprise! 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adam
Robins
Sent: Wednesday, June 15, 2005 9:37 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Broadvoice and Inbound DTMF

 I have Broadvoice set up with dtmfmode=inband.  All was working just
fine.  Suddenly today I noticed that if someone calls in to my Asterisk
box thru the Broadvoice number, the system no longer recognizes the DTMF
tones.  I also tried rfc2833 and info.  Any ideas?

Thanks,
Adam

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RE: [Asterisk-Users] Windows IAX Softphone

2005-05-23 Thread Adam Robins
Title: Message



Try DIAX. Works just fine!

http://www.laser.com/dante/diax/diax.html


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Jeromy 
GrimmettSent: Monday, May 23, 2005 12:09 PMTo: 'Asterisk 
Users Mailing List - Non-Commercial Discussion'Subject: 
[Asterisk-Users] Windows IAX Softphone

Is there a softphone 
for windows that supports IAX?

I can't seem to find 
anything out there...maybe im looking in the wrong places...

Jeromy 
Grimmett
VoipEmpire.com
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[Asterisk-Users] Dell Poweredge 1850 and Zaptel

2005-05-20 Thread Adam Robins
If anyone out there is running Asterisk with Zaptel and a TDM400P card
on a Dell Poweredge 1850 server, please let me know what OS and kernel
version you are running.

I keep getting errors when modprobing zaptel and am running out of
possibilities, other than motherboard incompatibility.

Thanks,
Adam

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[Asterisk-Users] Zaptel on Dell Poweredge 1850 with RH Kernel 2.4.21-15

2005-05-18 Thread Adam Robins
 Hello,

We are attempting to install a TDM400P card in a Dell Poweredge 1850
server.  We are running Red Hat Linux kernel 2.4.21-15.

We can compile zaptel and asterisk without incident.  When we try to
modprobe zaptel, it produces pages of:

/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .rodata.str1.1
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Possibly is module compiled
without -mcmodel=kernel!
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .data
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Possibly is module compiled
without -mcmodel=kernel!
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .bss
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Possibly is module compiled
without -mcmodel=kernel!
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .bss
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Possibly is module compiled
without -mcmodel=kernel!
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .bss
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Possibly is module compiled
without -mcmodel=kernel!
/lib/modules/2.4.21-15.EL/misc/zaptel.o: Relocation overflow of type 10
for .bss
/lib/modules/2.4.21-15.EL/misc/zaptel.o: insmod
/lib/modules/2.4.21-15.EL/misc/zaptel.o failed
/lib/modules/2.4.21-15.EL/misc/zaptel.o: insmod zaptel failed

Does anyone have this configuration working?  Digium is telling us to
disable the built-in network cards and also to upgrade to the latest 2.5
kernel.

Thanks,Adam 

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[Asterisk-Users] Inbound ANI DNIS format

2005-05-12 Thread Adam Robins
Hello,

Being totally fed up with the lack of quality and reliability from both
VoicePulse and BroadVoice,
We are switching to a direct IP connection to Global Crossing.  We've
installed a local point-to-point T1 into their CO, and they will
give/take SIP g729a directly and act as the gateway for us.

In setting up the inbound SIP service, they are asking the question, In
what format do I want my ANI  DNIS presented?  They provided examples,
such as *ANI*DNIS, etc.

Does anyone out there know how Asterisk expects to see this information
on inbound calls?

Thanks,
Adam




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RE: [Asterisk-Users] T1 Technology and VoIP Gateway Primer

2005-04-29 Thread Adam Robins
Why would you use gateways and PRI's when several of the major carriers
(ATT, Global Crossing, etc.) also have products that can interface
directly with SIP for the same per minute cost?

We have a multisite Asterisk call center application and are routing all
calls over private VPN to one central Asterisk location from where we
have multiple point-to-point T1's going straight into Global Crossing.
They are accepting the traffic as SIP g.729a and are handling the
gateway themselves.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Callum
McGillivray
Sent: Friday, April 29, 2005 1:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] T1 Technology and VoIP Gateway Primer

Hi Matt  everyone else,

We have also been steering toward using a gateway for our large
installation.

Ours differs from your significantly in as much as our setup will
involve 8 apartment buildings located throughout the CBD.  Each
apartment building will have as many as 600 extensions (rooms) with an
Asterisk Server in the comms room in the basement.

Incoming and Outgoing calls are going to be trunked from the Asterisk
box along a fiber link back to our core exchange, where the calls will
be handed off to a gateway machine (Cisco?) which will have an
impressively large number of PRI's plugged into the back of it.

My (very vague) examination so far tells me that I can use something
along the lines of a Cisco AS5400 (a couple of which I have kicking
around here in the office).

Has anyone had experience in handing off / receiving calls from a Cisco
AS5400 with Asterisk ? 

How is it done ?

Matt, is this similar to the idea that you have for your project ?  What
Cisco hardware have you looked at so far ?  How many E1/T1 lines are you
going to have terminating on your setup ?

Cheers,

Callum

Matt Roth wrote:

 Michael,

 Have you decided which PSTN-VoIP gateway you'll use?



 Not yet, but our preference is a Cisco gateway.  Lucent, Quintum, and 
 AudioCodes also make TDM-VoIP gateways.

 Prior to purchasing any hardware, our entire layout will be posted to 
 this list in detail for review.

 Matthew Roth
 http://voip-info.org/tiki-index.php?page=Running%20Asterisk%20on%20Deb
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RE: [Asterisk-Users] BYOD provider other than broadvoice

2005-04-21 Thread Adam Robins
I drop every 3-4 call with VoicePulse Connect. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
Kennedy
Sent: Wednesday, April 20, 2005 6:21 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] BYOD provider other than broadvoice

Michael Lyszczek wrote:

Are there any BYOD providers out that that people have had positive 
experiences with? I have broadvoice and they suck lately.  Anyony have 
anyone with a good amount of peers and not a lot of downtime?
  

I like voicepulse.  They raised their rates recently, but they are still
reasonable and I haven't had any problems with them since I started
using them back in November.

Sean
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RE: [Asterisk-Users] BYOD provider other than broadvoice

2005-04-21 Thread Adam Robins
I totally concur.  I switched from Broadvoice to VoicePulse because
users were complaining about call quality.  Now, the quality is good --
when it doesn't drop altogether.

What could be worse than touting your new VoIP system to a client and
having it drop the call?

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Wiley
Siler
Sent: Thursday, April 21, 2005 12:32 PM
To: Trevor Harrison; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: RE: [Asterisk-Users] BYOD provider other than broadvoice

Hmmm... Think I would prefer something harder to get provisioned but
that doesn't drop calls.

Your users must be forgiving as hell...  Mine would show up with
pitchforks and torches if calls dropped regularly.
They get twitchy if the calls just vary too much in quality...  8)

Cheers,
Wiley
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Trevor
Harrison
Sent: Thursday, April 21, 2005 8:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] BYOD provider other than broadvoice

On 4/21/05, Adam Robins [EMAIL PROTECTED] wrote:
 I drop every 3-4 call with VoicePulse Connect.

My users are also reporting occasional dropped calls when dialing via
VoicePulse Connect.

But I love the ease of use and setup with their service.

-Trevor
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