RE: [Asterisk-Users] automon - one touch record

2006-01-17 Thread Jennifer Hales
Hello Doug,

 

As previously discussed.  Using the wW option in Queue() is currently not
functional, even though it is documented to work.

 

Kind regards

Jennifer

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Tuesday, January 17, 2006 5:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] automon - one touch record

 

Jennifer, yes I know but call recording is done differently with ACD
queues. Do a 'show application queue' on the console and you will see what I
mean.

-Original Message- 
From: Jennifer Hales [mailto:[EMAIL PROTECTED] 
Sent: Mon 1/16/2006 10:53 PM 
To: 'Asterisk Users Mailing List - Non-Commercial Discussion' 
Cc: 
Subject: RE: [Asterisk-Users] automon - one touch record

Hi Doug,

On touch record and Monitor are two different ways of recording.  This is
how I have input the 'w' (for one touch) into my dial plan and it works.  So
if a staff member receiving a call wants to record a conversation they input
*1 (as per features.conf)and it starts recording.  When they are finished
they press *1 again and the recording stops.

exten =_3xxx,2,Dial(SIP/${EXTEN},30,wth). 

Hope this is of some help.

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Tuesday, January 17, 2006 11:00 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] automon - one touch record

Actually the docs for the Queue application say:

  'w' -- allow the called user to write the conversation to disk via
Monitor
  'W' -- allow the calling user to write the conversation to disk via
Monitor

couldn't get these to work tho. Does this mean I can do one touch recording
with agents, or does it mean I can use the monitor() command? Very
confusing...

Doug.

-Original Message-
From: Jennifer Hales [mailto:[EMAIL PROTECTED]
Sent: Sunday, January 15, 2006 4:01 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] automon - one touch record


Hello Kevin,

Thank you for your response.  I commented out DYNAMIC_FEATURES and moved the
'Ww' option to the Dial() instead of Queue() and now it works.

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin P.
Fleming
Sent: Friday, January 13, 2006 3:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] automon - one touch record

Jennifer Hales wrote:

 I am unable to get automon recording to work; can someone advise me what I
 am doing wrong?  When I do *1 all I see in the CLI screen is attempting
 native bridge of SIP/3006-291b and SIP/3153-6fdd, and there is no call
 record generated in /var/spool/asterisk/monitor/.

I can't explain why it's not working, but DYNAMIC_FEATURES is not
necessary if you are providing the 'wW' options to the Queue application
as you are.

Can you try this with a regular Dial() call instead, to eliminate the
queue application?
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[Asterisk-Users] Dell PowerEdge 830 server

2006-01-17 Thread Jennifer Hales

Hello all,

We are looking at using a Dell PowerEdge 830 Server for an Asterisk
installation.  Does anyone have experience using this server with Asterisk?
Any feed back would be appreciated.

Kind regards
Jenn


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RE: [Asterisk-Users] Dell PowerEdge 830 server

2006-01-17 Thread Jennifer Hales
Hello Kerry,

Many thanks for your information.  Do you mind giving some more details on
your setup?  What version of Asterisk are you using?  How many users do you
have?  Are you using real-time? And what Asterisk features are you
providing?

Feel free to reply off list if you wish.

Kind regards
Jenn Hales

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kerry Garrison
Sent: Wednesday, January 18, 2006 1:29 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Dell PowerEdge 830 server

Go into the BIOS, disable all unneeded peripherals like floppy controller,
serial ports, parallel ports, etc. It should work fine, I have one at a
decent sized installation.
-Kerry
 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jennifer Hales
 Sent: Tuesday, January 17, 2006 5:46 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: [Asterisk-Users] Dell PowerEdge 830 server
 
 
 Hello all,
 
 We are looking at using a Dell PowerEdge 830 Server for an 
 Asterisk installation.  Does anyone have experience using 
 this server with Asterisk?
 Any feed back would be appreciated.
 
 Kind regards
 Jenn
 
 
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RE: [Asterisk-Users] Dell PowerEdge 830 server

2006-01-17 Thread Jennifer Hales
Hello Kerry,

Thank you so much.  I am extremely gratefully for all your assistance.

Kind regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kerry Garrison
Sent: Wednesday, January 18, 2006 3:38 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Dell PowerEdge 830 server

To be specific, I installed [EMAIL PROTECTED] 2.2 which is CentOS 4.2, Asterisk
1.2.1, Asterisk Management Portal, Flash Operator Panel, etc etc. That site
has about 15 users with half of them having both on-site and off-site
extensions (setup using AMP's Users and Devices mode). This site is not
using any real-time functions. They do use the meet-me rooms fairly heavily.
The system has a TDM400 with 4 FXO ports on it and the phone lines are in a
hunt group that does a rollover on the 5th call to Teliax on the pay as you
go plan which provides 10 additional channels. 

Does that help? 
Kerry Garrison
Director of Technical Services
Tech Data Pros - Orange County's Mobile IT Service Provider
(949) 502-7819 x200 - [EMAIL PROTECTED]
http://www.techdatapros.com



 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jennifer Hales
 Sent: Tuesday, January 17, 2006 7:55 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] Dell PowerEdge 830 server
 
 Hello Kerry,
 
 Many thanks for your information.  Do you mind giving some 
 more details on your setup?  What version of Asterisk are you 
 using?  How many users do you have?  Are you using real-time? 
 And what Asterisk features are you providing?
 
 Feel free to reply off list if you wish.
 
 Kind regards
 Jenn Hales
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Kerry Garrison
 Sent: Wednesday, January 18, 2006 1:29 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] Dell PowerEdge 830 server
 
 Go into the BIOS, disable all unneeded peripherals like 
 floppy controller, serial ports, parallel ports, etc. It 
 should work fine, I have one at a decent sized installation.
 -Kerry
  
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf 
 Of Jennifer 
  Hales
  Sent: Tuesday, January 17, 2006 5:46 PM
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Subject: [Asterisk-Users] Dell PowerEdge 830 server
  
  
  Hello all,
  
  We are looking at using a Dell PowerEdge 830 Server for an Asterisk 
  installation.  Does anyone have experience using this server with 
  Asterisk?
  Any feed back would be appreciated.
  
  Kind regards
  Jenn
  
  
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RE: [Asterisk-Users] automon - one touch record

2006-01-16 Thread Jennifer Hales
Hello Kevin,

Thank you for your response.  I commented out DYNAMIC_FEATURES and moved the
'Ww' option to the Dial() instead of Queue() and now it works.

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin P.
Fleming
Sent: Friday, January 13, 2006 3:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] automon - one touch record

Jennifer Hales wrote:

 I am unable to get automon recording to work; can someone advise me what I
 am doing wrong?  When I do *1 all I see in the CLI screen is attempting
 native bridge of SIP/3006-291b and SIP/3153-6fdd, and there is no call
 record generated in /var/spool/asterisk/monitor/.

I can't explain why it's not working, but DYNAMIC_FEATURES is not 
necessary if you are providing the 'wW' options to the Queue application 
as you are.

Can you try this with a regular Dial() call instead, to eliminate the 
queue application?
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RE: [Asterisk-Users] automon - one touch record

2006-01-16 Thread Jennifer Hales


Hello Francesco,

Many thanks for your response.  

It originally appeared that not all the features.conf options worked,
however further investigation determined that the problem was with the
Grandstream phone I was testing with. My other phone a Polycom IP300 works
fine. 
We got automon working by removing DYNAMIC_FEATURES=automon and putting the
wW in Dial() not Queue().  I checked out canreinvite, it has had no impact
on automon working or not.  

Does anybody know a way around this on a GXP2000?

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Francesco
Peeters (Asterisk)
Sent: Friday, January 13, 2006 5:30 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] automon - one touch record

On Fri, January 13, 2006 5:15, Jennifer Hales said:
 Hello all,



 I am unable to get automon recording to work; can someone advise me what I
 am doing wrong?  When I do *1 all I see in the CLI screen is attempting
 native bridge of SIP/3006-291b and SIP/3153-6fdd, and there is no call
 record generated in /var/spool/asterisk/monitor/.



 Here are my settings:

 SNIP

Does transferring with # or *2 work? (Or whatever sequences you assigned
to those functions in feastures.conf...)

That way you can get an idea whether it is just automon, or whether
there's a more generic issue...

Also: What are the SIP CanReinvite settings for these phones?

Good luck!

-- 
F Peeters
  PIII 450 - 1 GB - * 1.2 - BRIstuff 0.3.0 Pre 1 - Florz patch
  2 Sweex HFC-PCI modes=2 sync_slave=2 timer_card=0
Cologne HFC-S pins #52, #54, #55 connected in parallel for synching.
  AMD Duron 1GHz - 1GB - * 1.2.1
  2 Sweex HFC-PCI cards
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RE: [Asterisk-Users] automon - one touch record

2006-01-16 Thread Jennifer Hales
Hi Doug,

On touch record and Monitor are two different ways of recording.  This is
how I have input the 'w' (for one touch) into my dial plan and it works.  So
if a staff member receiving a call wants to record a conversation they input
*1 (as per features.conf)and it starts recording.  When they are finished
they press *1 again and the recording stops. 

exten =_3xxx,2,Dial(SIP/${EXTEN},30,wth).  

Hope this is of some help.

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas
Garstang
Sent: Tuesday, January 17, 2006 11:00 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] automon - one touch record

Actually the docs for the Queue application say:

  'w' -- allow the called user to write the conversation to disk via
Monitor
  'W' -- allow the calling user to write the conversation to disk via
Monitor

couldn't get these to work tho. Does this mean I can do one touch recording
with agents, or does it mean I can use the monitor() command? Very
confusing...

Doug.

-Original Message-
From: Jennifer Hales [mailto:[EMAIL PROTECTED]
Sent: Sunday, January 15, 2006 4:01 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] automon - one touch record


Hello Kevin,

Thank you for your response.  I commented out DYNAMIC_FEATURES and moved the
'Ww' option to the Dial() instead of Queue() and now it works.

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin P.
Fleming
Sent: Friday, January 13, 2006 3:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] automon - one touch record

Jennifer Hales wrote:

 I am unable to get automon recording to work; can someone advise me what I
 am doing wrong?  When I do *1 all I see in the CLI screen is attempting
 native bridge of SIP/3006-291b and SIP/3153-6fdd, and there is no call
 record generated in /var/spool/asterisk/monitor/.

I can't explain why it's not working, but DYNAMIC_FEATURES is not 
necessary if you are providing the 'wW' options to the Queue application 
as you are.

Can you try this with a regular Dial() call instead, to eliminate the 
queue application?
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[Asterisk-Users] automon - one touch record

2006-01-12 Thread Jennifer Hales
Hello all,

 

I am unable to get automon recording to work; can someone advise me what I
am doing wrong?  When I do *1 all I see in the CLI screen is attempting
native bridge of SIP/3006-291b and SIP/3153-6fdd, and there is no call
record generated in /var/spool/asterisk/monitor/.

 

Here are my settings:

 

Asterisk Version 1.2.1

Sox Version 12.17.5

 

features.conf

 

[featuremap]

automon = *1

 

extensions.conf

 

[globals]

DYNAMIC_FEATURES=automon

 

[test]

exten = s,4,Queue(test|twW|||1800)

 

Regards 

Jenn

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RE: [Asterisk-Users] voicemail locking

2005-11-14 Thread Jennifer Hales
I had the same issue here and found when I went to the file
/var/spool/asterisk/voicemail/default//INBOX that there were multiple
empty files that were not in other voicemail accounts.  I deleted these
empty files and everything started working again for that person.

Hope this helps

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sharon
Sent: Tuesday, November 15, 2005 9:42 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] voicemail locking

Hello,
We are running asterisk cvs head on our servers. We are
having
issues with the voicemail getting locked for some users when opposite
person tries to leave a voicemail. This happens randomly .Error
message seen on the server:
ast_lock_path: Failed to lock path
/var/spool/asterisk/voicemail/default/1234/INBOX: File exists
please help.
Thank you,
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RE: [Asterisk-Users] Choppy Audio in Echo Test and Music On Hold(1.2.0-b2)

2005-11-07 Thread Jennifer Hales
We had problems with music on hold and finally decided to move to option 2
on the faking it document.  We have not had any trouble since.

Good luck.

http://www.voip-info.org/wiki-Asterisk+mpg123+faking+it

Regards
Jenn
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Tracy
Sent: Tuesday, November 08, 2005 2:42 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Choppy Audio in Echo Test and Music On
Hold(1.2.0-b2)

I recently resurrected an old athlon system and put CentOS 4.2 on 
it to play with asterisk.  First I tried asterisk-1.0.9, now I'm using 
1.2.0-b2.  Both have the same audio issues that have me stumped.

I looked through all the lists and forums and the closest I could 
get were some messages from 2003:

http://lists.digium.com/pipermail/asterisk-users/2003-August/017171.html

I've got asterisk set up with my xten-lite softphone on extension 
200 over SIP.  I've configured extension 611 as an echo test and 612 will 
play 30 seconds of MusicOnHold.  I can connect to both just fine, however, 
they sound rather bad when they work (quite muddy) and periodically they 
just drop out for as much as 5 seconds before coming back.

Enabling all the debugging and verbosity options, I've found a few 
messages that occur during each drop.  During the MOH run, every time 
there's a drop, the console scrolls:

res_musiconhold.c:535 monmp3thread: Only wrote -1 of 640 bytes to pipe

over and over until the sound comes back, at which point, the console 
message:

rtp.c:1247 ast_rtp_raw_write: Difference is 33824, ms is 4248

is displayed.  (Not always the same numbers in that one, obviously)

In the echo test, again, after a drop, the audio returns and a 
message similar to:

rtp.c:1247 ast_rtp_raw_write: Difference is 12496, ms is 1582

is displayed.

The asterisk server is on a single Athlon MP 1600+ (1.4GHz) with 
512MB of RAM.  It's got a K7D-Master mobo, and is connected to the system 
running the softphone through a 100Mbit LAN.

I've not enabled any of the MMX optimizations as there were 
warnings that they didn't play nice with AMD chips.

If there's any further info I can provide, I'd be happy to.

Thanks,

Chris
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RE: [Asterisk-Users] Testing with X101P

2005-11-06 Thread Jennifer Hales
Hello Carlos,

Try putting in a 
exten = s,5,WaitExten,5
after your background,welcome.
It will give you 5 seconds to input your extension.

Regards
Jenn
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Carlos Medina
Sent: Monday, November 07, 2005 11:56 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Testing with X101P

Hi there, im testing my asterisk box using a Modem
Intel 56K which on the documentation says it must have
the same behavior as an X101P. So im trying to
configure just a simple line with 6 extensions.
Asterisk loads fine and when im testing an incoming
call the welcome message answers but when im trying to
dial to any extension, anything happens is like
asterisk dont recognice any digit after the welcome.
Im using Asterisk version 1.0.9 and im attaching my
extensions.conf which is very simple.

Any clue will be very helpful.

Thanks a lot for your help.

Carlos Andres Medina



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RE: [Asterisk-Users] escaping to an extension whilelisteningtovoicemail message

2005-11-06 Thread Jennifer Hales
Hope this helps.

exten = s,1,Dial(${ARG1},30,t)
exten = s,2,Goto(s-${DIALSTATUS},1)
exten = s-NOANSWER,1,Voicemail(u${ARG2})
exten = s-NOANSWER,2,Hangup
exten = s-BUSY,1,Voicemail(b${ARG2})
exten = s-BUSY,2,Hangup
exten = s-CHANUNAVAIL,1,Voicemail(u${ARG2})
exten = s-CHANUNAVAIL,2,Hangup
exten = s-.,1,Goto(s-NOANSWER,1)

exten = o,1,Hangup

Regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anton Krall
Sent: Monday, November 07, 2005 12:16 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] escaping to an extension
whilelisteningtovoicemail message

Can you post an example? 

|-Original Message-
|From: [EMAIL PROTECTED] 
|[mailto:[EMAIL PROTECTED] On Behalf Of 
|[EMAIL PROTECTED]
|Sent: Sunday, November 06, 2005 3:32 PM
|To: Asterisk Users Mailing List - Non-Commercial Discussion
|Subject: Re: [Asterisk-Users] escaping to an extension while 
|listeningtovoicemail message
|
|The 'o' works well - especially with the attended transfer function.
|
|PaulH
|
|- Original Message -
|From: Eric ManxPower Wieling [EMAIL PROTECTED]
|To: Asterisk Users Mailing List - Non-Commercial Discussion
|asterisk-users@lists.digium.com
|Sent: Monday, November 07, 2005 4:58 AM
|Subject: Re: [Asterisk-Users] escaping to an extension while 
|listening tovoicemail message
|
|
| Anton Krall wrote:
|  Guys.
| 
|  I was wondering, some voicemail systems let you escape to another
|extension
|  or context while listening to the voicemail greeting, for 
|example, for
|  leaving faxes, like Hi, you have reached XXX, if you want 
|to leave a
|fax,
|  press 5 now, otherwise stay to leave voicemail.
| 
|  Can this be done on asterisk?
|
| See show application voicemail  Pay special attention to the notes
| about the o and a extensions.
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RE: [Asterisk-Users] Meetme Conference-reg

2005-11-06 Thread Jennifer Hales
Yep,If you do not have a card installed, then you will need to use ztdummy.

http://www.voip-info.org/wiki-Asterisk+timer+ztdummy

Regards
Jenn
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John covici
Sent: Monday, November 07, 2005 3:37 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Meetme Conference-reg

If my memory serves you need some kind of zaptel device for meetme to
work -- I think even dummy will do, but you need something.

on Sunday 11/06/2005 nr k([EMAIL PROTECTED]) wrote
  
  Hi 
  I configured the meetme number in the area where i
  specified the other extensions but still i am having
  pbm. herewith i am sending the error i got in the
  asterisk console.
  
  
  Nov  6 19:07:35 WARNING[4952]: chan_zap.c:770 zt_open:
  Unable to open '/dev/zap/pseudo': No such device or
  address
  Nov  6 19:07:35 ERROR[4952]: chan_zap.c:6731 chandup:
  Unable to dup channel: No such device or address
  Nov  6 19:07:35 WARNING[4952]: app_meetme.c:227
  build_conf: Unable to open pseudo channel - trying
  device
  Nov  6 19:07:35 WARNING[4952]: app_meetme.c:230
  build_conf: Unable to open pseudo device
  
  
  
  regards
  ramakrishnan.n
  
  
  
  --- Rich Adamson [EMAIL PROTECTED] wrote:
  
   
I am having Asterisk 1.0.9. now i configured the
meetme conference with conference number 1234 and
   also
i add the extension 1234 in extension.conf.if i
   call
to 1234 asterisk says it's invalid conference
   number.
i am having both sccp and sip devices.

[room]
; Usage is conf = confno[,pin]
conf = 1234
   
   I assume you put the above in meetme.conf file?
   
extension.conf
[default]
exten = 1234,1,Meetme(1234)
   
   Is the [default] section of extensions.conf where
   all of your other
   extensions are defined?  If not, move the above
   entry to whatever
   section you have your other extensions defined.
   
   Then stop and restart asterisk.
   
   If the above doesn't address your issue, then
   copy/paste the CLI
   stuff so we can see what it is telling you.
   
   
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How do
you spend it?

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 [EMAIL PROTECTED]
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[Asterisk-Users] Phone lines

2005-09-21 Thread Jennifer Hales








Hello all,



We have a situation where our 30 lines are maxing out, but
no one is on a call. We are currently running CVS head downloaded on
15/8/2005 on a Dell Power Edge 2850. Our office mainly functions on a
queue system. At the time this happened all our agents were logged in and
no one was taking a call. Does anyone have a similar experience and ideas
on how to fix this problem? 



This is our Cli printout.



 -- Playing
'queue-thank you' (language 'en')

Sep 21 14:53:59 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/9 already in use on
span 1. Hanging up owner.

shSep 21 14:54:00 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/10 already in use on
span 1. Hanging up owner.

 -- Started music
on hold, class 'classic', on Zap/24-1

ow Sep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/11 already in use on
span 1. Hanging up owner.

 -- Started music
on hold, class 'classic', on Zap/22-1

Sep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/12 already in use on
span 1. Hanging up owner.

chaSep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/13 already in use on
span 1. Hanging up owner.

nnelsSep 21 14:54:02 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/14 already in use on
span 1. Hanging up owner.



No such command 'showshow' (type
'help' for help)

*CLI Sep 21 14:54:03
WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/17
already in use on span 1. Hanging up owner.

show channels

Channel
Location
State Application(Data)

Zap/1-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800)

Zap/4-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/8-1
[EMAIL PROTECTED]:4
Up Queue(csales|t|||30)

Zap/20-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/21-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/19-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/7-1
[EMAIL PROTECTED]:4
Up Queue(csales|t|||30)

Zap/27-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/18-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/17-1
[EMAIL PROTECTED]:4
Up Queue(accounts|t|||1800)

Zap/5-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800)

Zap/14-1
[EMAIL PROTECTED]:4 Up
Queue(sales|t|||1800)

Zap/3-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800)

Zap/13-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800)

Zap/12-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/11-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800)

Zap/28-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/25-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/6-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800)

Zap/22-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/10-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800)

Zap/9-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800)

Zap/15-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/2-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800)

Zap/24-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/31-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800)

Zap/23-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/30-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800)

Zap/26-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800)

Zap/29-1
[EMAIL PROTECTED]:4 Up
Queue(onetech|t|||1800)

30 active channels

30 active calls

 -- Stopped music
on hold on Zap/15-1

 -- Playing
'queue-thereare' (language 'en')





Kind regards

Jennifer Hales






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[Asterisk-Users] ChanSpy

2005-09-12 Thread Jennifer Hales








Hi all,



Does any one know how to make the g option
work with Chanspy? I have done this and it does not work.



[snoop]

include = restricted

exten
=756,1,Set(${SPYGROUP}=1)

exten
=756,2,ChanSpy(Agent,qg)

exten =756,3,Hangup





Regards

Jenn Hales






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[Asterisk-Users] Unable to hear.

2005-09-04 Thread Jennifer Hales








Hi all,



Has anyone had problems with not being able to hear callers
and them not being able to hear you? And had any success on how to fix it? Our
call centre staff are complaining that this is a continual problem.



Appreciate any thoughts on this.



Regards

Jennifer Hales






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RE: [Asterisk-Users] Dell 2850 anyone ...

2005-08-25 Thread Jennifer Hales
Hello,

We have experienced problems with our Dell 2850 as well.  Asterisk would
slow down and people calling in would not be able to get through (receive an
engaged signal).  I had a chat to Digium and they advised that they
experienced occasional issues where the Intel gigabit ethernet module for
some reason (occasionally) causes the interrupt for the zaptel driver to be
removed. What we captured was our network cards stopping and starting again
when these symptoms occurred.  We have now replaced our network cards in the
machine and are still waiting to see if this has fixed our problem.  I hope
this is of some help.

Regards
Jennifer Hales

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of The VoIP
Connection
Sent: Friday, August 26, 2005 9:27 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Dell 2850 anyone ...

Hi Bill,

We just built one for a customer with Fedora Core 3 and a TE210.  We get PCI
parity errors and the machine shuts down.  I'm sure we'll get it working,
but it hasn't exactly been the smoothest install ever. 

I agree that the second CPU and GB of RAM is probably overkill and as you
know, I also share your bias towards two smaller servers as opposed to one
big one. -Mike

Michael Crown
Managing Partner
www.thevoipconnection.com
321.989.6728 ext. 611
sip:[EMAIL PROTECTED]

 -Original Message-
 From: William Boehlke [mailto:[EMAIL PROTECTED] 
 Sent: Thursday, August 25, 2005 5:32 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] Dell 2850 anyone ...
 
 
 We successfully use 2850s with Digium T1 cards, though I 
 don't think we've installed a TE411P.  It'll handle two T1s 
 with ease. 
 
 You don't need the second processor or the second GB of RAM 
 for the expected load. For your configuration we would 
 usually use two single processor 1u servers with RAID 1 for 
 roughly the same cost so we're not vulnerable to a 
 motherboard failure. 
 
 William Boehlke
 Signate
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Alan Bunch
 Sent: Thursday, August 25, 2005 2:18 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] Dell 2850 anyone ...
 
 Can anyone comment or share experences with using Dell 2850's 
 with Asterisk.
 
 Proposed config is 2850, 2 x 3.6g procs, 2 g's of ram, 4 x 
 36g 15k rpm drives raid 10,  Digium TE411P ( the echo 
 cancelling cards ).
 
 Expected load is 1 or 2 pri's (most likely 1 ) 100 Polycom 
 phones on the local network, 15 phone on a remote T1. 6 phone 
 remote via the internet using IAX,  Voicemail for 125 users.  
 As little transcoding as possible.
 G.729 licenses.
 
 If Dell is not the answer how about sharing what works.  I do 
 need a natinal brand that I can take to managment.
 
 Alan
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 No virus found in this incoming message.
 Checked by AVG Anti-Virus.
 Version: 7.0.344 / Virus Database: 267.10.15/81 - Release 
 Date: 8/24/2005
  
 
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 Checked by AVG Anti-Virus.
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 Date: 8/24/2005
  
 
 
 

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[Asterisk-Users] Cvs Head

2005-08-04 Thread Jennifer Hales








Hello Asterisk Users,



Does anyone have a stable cvs head release date you can recommend?
It will need to be deemed stable in a queue environment. We are currently
running Centos 2.6 kernal and have implemented different versions of cvs head
with varying results. I am currenly using cvs head 20/05/2005 however it
is not utilizing the wrapuptime function in Agents.conf. We are real
close as this appears to be our only problem.



Appreciate your help

Kind regards

Jennifer Hales






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RE: [Asterisk-Users] Ringing a few phones

2005-06-08 Thread Jennifer Hales
If you want to dial a number of phones at the same time do exten =
5000,1,Dial(SIP/5000SIP/5001SIP?5002).  The  value is what does the job.

Kind regards
Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Shidan
Sent: Thursday, June 09, 2005 11:01 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Ringing a few phones

I have a client requirement that multiple phones can be dialed,
however they don't want the pstn phone to pick up automatically
because of  voicemail etc, nothing can be changed on the phones, how
can I handle this requirement, by the way no zap channels are
involved, all the pstn phones are behing another sip gateway.
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RE: [Asterisk-Users] Built-In Transfer Questions

2005-05-31 Thread Jennifer Hales
Hello Matthew,

You need to put exten = o,1,Hangup underneath your voicemail macro, then
if your dial zero the call will come back to you, however it does read back
an error in your ear.  It still works.

Jenn

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Boehm
Sent: Wednesday, June 01, 2005 1:14 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Built-In Transfer Questions

I've read the Wiki on using asterisk's built-in transfer options (#8 and
#6). They work fine but how does one cancle an attended transfer? Example: I
have person on phone, I hit #6 to being att-transfer. I enter Sally's
extension. I let it ring for a few seconds. Sally never picks up but her
voicemail does. How do I hangup her voicemail and resume the previous call?

The example on the wiki assumes the transferee picks up the phone. :/

-Matthew

-- 

Matthew Boehm, IT DirectorCypress Telecommunications
[EMAIL PROTECTED]   3838 N. Sam Houston Parkway E #400
T: 832-200-8640 x3044  Houston, TX 77032

My girlfriend was recently diagnosed with multiple personality disorder;
 When she called yesterday, my CallerID box exploded.


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[Asterisk-Users] App_odbcexec

2005-05-23 Thread Jennifer Hales








Hello everyone,



I have just gone through the installation process to add
commands ODBCexec and ODBCquery to the extensions.conf. However I am
receiving an error in asterisk No application ODBCquery
for extension (incoming,33,2). I have installed unixODBC-2.2.11
and myODBC 3.51. I have gone through the instructions as per http://www.loligo.com/asterisk/misc/apps/odbc/app_odbcexec
twice. Does anyone know what I may have missed? Or if there are issues
with these versions?



Kind regards

Jenn






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[Asterisk-Users] Realtime

2005-05-17 Thread Jennifer Hales








Hello Mark,



My employer has asked me to email you in regard to the
development of Realtime. We are hoping to obtain an overall idea of where
you ultimately see realtime going, as well as the status on the current development.
Our guys here are exited about the prospects of Realtime and we want to get an
idea as to whether their ideas have merit. I understand that you are very
busy and would appreciate it if you can not personally respond maybe you can
put me in touch with someone who can.



Kind regards

Jenn Hales






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[Asterisk-Users] Queue/Agent recording and configuration

2005-05-12 Thread Jennifer Hales








Good Morning,



Does anyone know a way around my problem?



The call is from a queue. I need to know how to play a
message to the customer (terms  conditions) keep the agent with the call
while a message is played and record only a small portion of the call (the
callers acceptance of the terms and conditions).



Kind regards

Jenn Hales








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[Asterisk-Users] Transfer from/to a queue

2005-05-10 Thread Jennifer Hales








Good Morning,



Does anyone know if it is possible to transfer a caller from
queue 1 to queue 2?



Regards

Jenn Hales






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