[Asterisk-Users] Random Sound File

2005-05-24 Thread Marshall, Ed
Does anyone know of a way to play a random sound file in a given directroy.
Ideally I want to incorporate the random play with the Asterisk 'Read'
command, however any other suggestions would be good.

Cheers
Ed
 


___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


[Asterisk-Users] ACD Methods

2005-05-19 Thread Marshall, Ed
Can anyone point me in the right direction of info regarding ACD methods
available in Asterisk.

As far as I can see there are time based ring strategies available but I
cannot find any info regarding skills based routing or queue priorities.

Also do the current time based ring strategies work globally.  What I mean
by this is if an agent is a member of more than one queue then would the ACD
algorithm take this into account before deciding to allocate another call ?

Any help would be much appreciated.

Regards
Ed
 


___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


[Asterisk-Users] Cisco External Directory

2005-04-19 Thread Marshall, Ed
Hi There

Having difficulty displaying more than 32 directory entries on my Cisco 7960
handset.  I have a Php script which returns all of the directory entries (
50 for this example tested by putting the URL into a Web browser eg.
http://mywebserver/directory.php ) found in the database, however when I
select the more and next soft keys on the phone it doesn't display the next
set of directory entries.  I have read on the Cisco website that " A single
CiscoIPPhoneDirectory object can contain a maximum of 32 DirectoryEntry
objects. If more than 32 entries must be returned, use multiple
CiscoIPPhoneDirectory objects in subsequent HTTP requests. " So to test this
I created a flat XML file (rather than using my Php script) with the
 followed by my 32 entries and then
.  Then declared another 
object followed by my next lot of entries finally closing it off with
.  This results again  with the phone displaying the
first 32 entries but not the last 18 (making my 50 entries).  
Any comments or suggestions would be greatly appreciated.  Also if anyone
knows how to insert a  object after every 32 entries
using Php then please let me know.
Regards
Ed

___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


[Asterisk-Users] Cisco 7960

2005-03-10 Thread Marshall, Ed
Hi There

I am currently having an issue with a Cisco 7960.  The phone is using SIP
firmware version 6.3.  I have successfully got the phone to register with
Asterisk and I can call the phone from other non Cisco handsets.  However
when I dial out from the 7960 I do not even see any output on the Asterisk
console.  Is there some sort of DTMF setting which I might have incorrectly
set ?  Following DTMF settings are in my SIPdefault.cnf file.

dtmf_inband: 1
dtmf_outband: avt
dtmf_db_level: 3


It seems to me like Asterisk is not detecting any key tones from the phone.
I have followed a number of setup guides for this phone to no avail.

Any help or suggestions are greatly appreciated.

Regards
Ed 


___
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users