Re: [Asterisk-Users] SIP Asterisk Polycom Reinvite

2006-04-06 Thread Matthew T. O'Connor
I had a one way audio problem with my Polycom 501's and it turned out 
that the cord wasn't plugged in to the handset all the way.  It looked 
like it was in, but it wasn't in all the way till it clicked.


Matt



Damon Estep wrote:
Wondering if anyone has experienced an intermittent one way audio 
(called party can not hear) problem in these conditions;


 


Several IP501 phones local, same subnet.

Remote asterisk

No NAT anywhere

 


Polycom IP501 ulaw only, canreinvite=yes

Asterisk

Call termination path is to a sonus GSX operated by the upstream 
carrier, ulaw only, canreinvite=no


 

The idea is that if the Polycoms are canreinvite=yes and the PSTN 
termination path is canreinvite=no then calls between polycoms should 
not have asterisk in the media stream and wan link utilization is reduced.


 

The problem looks like the Polycom keeps trying to reinvite the sonus 
and the call never sets up right, and not with all calls…


 

Any experience with this? Maybe there is a totally different issue I am 
overlooking?


 

About 3 to 5% of all Polycom to PSTN via asterisk>SIP peer calls are 
impacted.


 

I have not set the Polycom canreinvite=no yet, hoping to not have to do 
that as the wan link is a t1 that is also used for data.


 


Thanks for any help!

 


Damon

 

 





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Re: [Asterisk-Users] metermaid patch

2006-03-26 Thread Matthew T. O'Connor

Dr. Michael J. Chudobiak wrote:
I'd like to be able to use my Snom 360 LEDs to view the status of 
parking slots, so I'm trying to install the "metermaid" patch 
(http://bugs.digium.com/view.php?id=5779). Can someone help an svn 
newbie figure out how to install this patch? I've done the following:


Any update on this?

Also, is there any chance that the metermaid functionality will be added 
to Asterisk?



Matt
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Re: [Asterisk-Users] Good VoIP providers that support Asterisk PBX's

2006-03-22 Thread Matthew T. O'Connor

Dovid Bender wrote:

I personaly use VoipJet, Teliax and myPhoneCompany.
They are all great. Dont remember if teliax supported
IAX. I know that myPhoneCompany for sure dosent. They
use SIP. I did however ind that thier voice quality is
very good.


I'm sorry, but you don't remember if Teliax supports IAX?  They most 
certainly do, look at the name... Tel-IAX  ;-)


Matt
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Re: [Asterisk-Users] FW: auto provision of IP501 polycom

2006-02-24 Thread Matthew T. O'Connor
I have the same problem.  I'm running CentOS, which comes with vsftpd, 
do you know of anyway to do this using vsftpd?


Thanks,

Matt



Noah Miller wrote:
Hi Again Damon - 


I just remembered that the FTP server setup can be tricky, too.  The default
username has capitalized letters, and this doesn't work with a lot of FTP
servers.  I had to use ProFTPd to get it done.  I created a user account
called plcmspip, and added the following to /etc/proftpd.conf (or wherever
you choose to put your config file):

UserAlias   PlcmSpIp plcmspip


- Noah


-- Forwarded Message
From: Noah Miller <[EMAIL PROTECTED]>
Date: Thu, 23 Feb 2006 11:34:31 -0500
To: Asterisk Users Mailing List - Non-Commercial Discussion

Cc: <[EMAIL PROTECTED]>
Conversation: auto provision of IP501 polycom
Subject: Re: auto provision of IP501 polycom

Hi Damon - 


Has anyone been able to get the IP501 to discover the FTP server IP
address (via dhcp or dns) and download 100% of the config from a
provisioning server?


Sure, works great!  I'm not sure if you got the TFTP config from the
gentleman who suggested it, but this is really dependent on what DHCP server
you are using.  For example, we use Cisco routers, and the option to add is:

option 66 ascii "xxx.xxx.xxx.xxx"

where the xxx's are the IP address (I don't think DNS names will work).


ISC's DHCP server is a little different:

option  tftp-server-name "XXX.XXX.XXX.XXX";

Yes, it should be tftp-server-name, even if you use FTP (or HTTPS, I
believe).



- Noah
 




-- End of Forwarded Message

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Re: [Asterisk-Users] Re: Remapping Polycom IP501 buttons

2006-02-10 Thread Matthew T. O'Connor

Henry Kwan wrote:

Hi Noah,


You've run into the same problem a lot of other people have had.  Remapping
hard keys works fine, but remapping soft keys does not.  In fact, trying to
remap the soft keys results in some pretty weird behavior.  The Polycom
manual is a little misleading in that it doesn't mention this at all.  My
best guess is that the softkeys don't work because they can mean different
things depending on what the phone is doing at the time.  Polycom, if you're
reading this, this would be another great feature to have!


Thanks for the info.  That would explain a lot.

The manual clearly states that SpeedDial should work though.  On page 114
of the admin guide, it says that "key.x.y.subPoint.prim" will "Sets the
sub-identifier for key functions with a secondary array identifier such as
SpeedDial."  But when I try to set it:

   

I get a volume-up action instead.  So I guess it's a bug that they haven't
gotten to fixing yet?


I have had the same exact problem a button remapping gone wrong that 
results in volume up. I don't know if it's a bug, or bad documentation 
or what, but it's very frustrating.


Matt
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Re: [Asterisk-Users] Re: Remapping Polycom IP501 buttons

2006-02-10 Thread Matthew T. O'Connor

Noah Miller wrote:

Just started using an asterisk-based PBX with Polycom IP501 phones.  Am
Fairly satisfied and am starting to get into FTP setup of the phones.
Have figured out most things except for how button remapping works.

In sip.cfg, I have this entry:

   

This works as expected but if I try to change the remapping to any other
value like "MyStatus", "SpeedDialMenu", or "BuddyStatus", it doesn't work.
 I got the list of values from Polycom's admin guide.  Why does
"DoNotDisturb" work and no other values that I've tried?


You've run into the same problem a lot of other people have had.  Remapping
hard keys works fine, but remapping soft keys does not.  In fact, trying to
remap the soft keys results in some pretty weird behavior.  The Polycom
manual is a little misleading in that it doesn't mention this at all.  My
best guess is that the softkeys don't work because they can mean different
things depending on what the phone is doing at the time.  Polycom, if you're
reading this, this would be another great feature to have!



Who has hard buttons remapped for anything but the simplest of actions? 
 If you do, I would very much like to hear about it.  Can you post some 
details?


Matt
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Re: [Asterisk-Users] Remapping Polycom IP501 buttons

2006-02-10 Thread Matthew T. O'Connor

Henry Kwan wrote:

Just started using an asterisk-based PBX with Polycom IP501 phones.  Am
Fairly satisfied and am starting to get into FTP setup of the phones. 
Have figured out most things except for how button remapping works.


In sip.cfg, I have this entry:

   

This works as expected but if I try to change the remapping to any other
value like "MyStatus", "SpeedDialMenu", or "BuddyStatus", it doesn't work.
 I got the list of values from Polycom's admin guide.  Why does
"DoNotDisturb" work and no other values that I've tried?


This is the big question as far as I'm concerned with using Polycomm 
phones, I have about 30 501's running in our office and I like 
everything about them except the button remapping problem.  If someone 
can figure that I would be totally psyched.


Like you, I have been able to do simple remaps, like setting the 
Transfer button to issue a #, but anything more complex than that just 
doesn't work.


Matt
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Re: [Asterisk-Users] Polycom IP301: Pass-through ethernet port unusable?

2006-01-31 Thread Matthew T. O'Connor

What version of the firmware?


Jerry Glomph Black wrote:

Have just done a deployment of 45 of these puppies.

They are doing their main job quite well, but of course there are minor 
kinks.


A not-so-minor one is that if one attempts to plug a PC into the 2nd 
RJ-45 jack, as soon as you send any reasonable amount of traffic (even 
casual web surfing) the phone seizes.  We had to run a bunch of cables 
in a big rush to users' PCs, having (erroneously) believed that the 
passthru RJ45 would be a usable port!


Has anyone out there experienced this?

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Re: [Asterisk-Users] Polycom 501 remapping keys

2005-12-14 Thread Matthew T. O'Connor
What I really want to be able todo is use the services button or any of 
the other buttons that serve no purpose right now. 

I would like to have it start a page (which on my * box is just dialing 
a particular extension), I have this working on my Polycom 501's using 
the 3rd line appearance, however I would rather keep that a line appearance.


I would also like to be able to use a button to park a call.  My users 
can usually get it right at this point, but they still mess it up far 
too often.


Matt



Bill Gibbs wrote:

Yeah I just got in a 301 to test and I can configure a key (for example
in sip.cfg  key.IP_300.2.function.prim="Messages"/> and then when I hit
the line 2 key it drops me right into VM (since I have that configured
too)

Still playing around, I noticed that if you get the soft keys (the menu
ones under the LCD) then it ALWAYS is that function...

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew
Sent: Friday, December 09, 2005 9:06 AM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom 501 remapping keys

There has been a fair amount of converstaion about this, but I'm not 
sure anyone really has this working.  I had exactly the same problem 
that the button got remapped to a volume up function.  The only button 
remapping I got working was to map the Transfer button to the # key so 
that when you hit Transfer it started and Asterisk based transfer.


I would love to hear from someone who has this working.

Matthew O'Connor



[EMAIL PROTECTED] wrote:
  

I've tried to configure the "services"-key on my Polycom 501 to run a


SpeedDial-entry in [MACADRESS]-directory.xml (which would call a
asterisk-extension that starts SayUnixTime) but i have not been able to
accomplish my goal. Whe configuring the SpeedDial-function in sip.cfg
"VolUp" is started when i press the Services-Key.
  

Also some other possible functions listed under 4.6.1.15 in the SIP


1.6 Administrator Guide fail. Some of them were working with the
expected function, some where not giving any response at all but some
where starting totally different functions, e.g. configuring "Redial" as
the function starts "Settings", function "Messages" starts "Redial",
"SpeedDialMenu" starts "VolUp", "VolUp" starts "Line1" :-[ 
  

I've seen that other failed as well


(http://lists.digium.com/pipermail/asterisk-users/2005-October/130129.ht
ml) - anyone ever got this working? Maybe with BootROM 3.0/3.1? Or
should i downgrade to 1.5 where there was a ipmid-file for
remapping-info...?
  

I'm running Firmware 1.6.2.0041/BootROM 2.6.2.0032

regards
Christian
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Re: [Asterisk-Users] 1.6.3 Polycom Firmware?

2005-11-22 Thread Matthew T. O'Connor

Kevin Ragsdale wrote:

Has anyone tried the newest Polycom firmware?  The release notes
indicate they have added support for a new BLA draft.


New BLA draft?  Would you mind explaining what that is.

Thanks,

Matthew

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Re: [Asterisk-Users] Polycom Softkeys & Voicemail Button

2005-11-17 Thread Matthew T. O'Connor

Sean Cook wrote:

I would like to alter some of the softkey options on the phone, such
as removing Buddies/MyStat buttons, and possibly replacing them with
other options -- as well as altering the transfer/conference softkey
options for situations where a call is in progress.  I have read
through the Admin Guide, but still remain unsure on how to actually
make these changes -- and what configuration options to use.  Has
anyone does this before, if so, do you have the configuration sections
that need to be modified?
  

As far as I can tell, nobody has figured this out.  There are however
many people on this list who would be VERY interested in getting these
questions answered.



Not so... 
They do require ftp or tftp configuration:


To remove the Buddies/MyStat soft buttons set both enabled flags here to 0

  
   


Right, I figured out how to get my messages button working so that when 
you press it you get sent directly into the VM system, however I have 
not been able to figure out how to remap any of the soft keys, or the 
other buttons such as the services button.  There is a little 
documentation in the admin guide which allowed me to reprogram the 
transfer button to be the equivilent of at # keypress, but there is more 
I would like todo.   Remapping the other buttons is what nobody has 
figured out yet.


Matt

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Re: [Asterisk-Users] Polycom Softkeys & Voicemail Button

2005-11-15 Thread Matthew T. O'Connor

Brian wrote:
I would like to alter some of the softkey options on the phone, such 
as removing Buddies/MyStat buttons, and possibly replacing them with 
other options -- as well as altering the transfer/conference softkey 
options for situations where a call is in progress.  I have read 
through the Admin Guide, but still remain unsure on how to actually 
make these changes -- and what configuration options to use.  Has 
anyone does this before, if so, do you have the configuration sections 
that need to be modified?


As far as I can tell, nobody has figured this out.  There are however 
many people on this list who would be VERY interested in getting these 
questions answered.


Also, I have noticed that when multiple registrations are placed onto 
a Polycom Phone, the phone then presents you with the "Message Center" 
when you press the Messages button.  Is it possible to configure the 
phone to always place you in the VMB of the first line registration, 
as the phone does if you only have a single registration in progress?


I don't know, I only use one single registration.
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Re: [Asterisk-Users] Polycom files

2005-11-01 Thread Matthew T. O'Connor

Jerry Jones wrote:
Has anyone been able to get Polycom phones to use a different 
directory when it creates mac-phone.cfg and mac-directory.xml instead 
of placing them in the root directory. similar to specifying a log 
directory which does work.


Not to my knowledge, but that would be a nice feature.  It's my 
impression that it only creates these files if it can't find config 
files that you create for it, is that right?


Matt

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Re: [Asterisk-Users] Polycom 501 can't find TFTP server?

2005-10-21 Thread Matthew T. O'Connor

Doug wrote:

Got a couple of brand new Polycom 501s in.  As usual,
set them up to TFTP to get new firmware.  Couldn't
find the server.  Phones can sense Ethernet presence
fine.

I even set up a FTP account on a different server and
put the firmware files there.  Couldn't find that
server either. 


So you have other Polycom phones that do work?  Also, are you sure they 
are getting all the DHCP server information they need?  Sounds to me 
like you aren't getting the boot-server setting from the DHCP server.


Matt

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Re: [Asterisk-Users] Re: Polycom IP501 and record on demand

2005-10-19 Thread Matthew T. O'Connor

Mojo with Horan & Company, LLC wrote:
That is perfect for one-button remaps! I guess I migrated away from 
one-button features in * but I see the light now.


Yeah, I have this working for one button remaps (remapping to the 
transfer button to #) but I never got the SpeedDial trick working.  
Could you resend me your exact I do it it remaps to volume up which is really annoying.


The trouble Matthew and I were having was to stimulate presses of more 
than one button in a sequence -- "SpeedDial" function was the only one 
I could find that was close, but this opens a new call appearance for 
the call rather than just playing the dtmf over the open one. 


This would be wonderful if anyone could get this working.  The really 
frustrating thing is that Polycom lists the "reprogramable buttons" as 
one of their selling points.  Anyway, I have given up for now.


Matt

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Re: [Asterisk-Users] Polycom IP501 and record on demand

2005-10-19 Thread Matthew T. O'Connor

Jonathan k. Creasy wrote:

I probably can't provide any better information for you, however, have
you looked through the Polycom configuration files. The button mappings
are there. I haven't spent much time with it so I can not attest to what
you can map them to do. 


I have spent a lot of time looking through the config files, and also 
through the Admin guide which does show you how to remap a button (and I 
have it working for simple one button remaps), and it give you a list of 
functions that you can use while remapping buttons, but it gives you no 
infomratoin about those functions, what they do, or specifically how 
they work.  This is the really annoying part, is that they give you 
enough info to get really close, but not enougth to actually make it work.


Oh well.


Matt

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Re: [Asterisk-Users] Polycom IP501 and record on demand

2005-10-19 Thread Matthew T. O'Connor

Matt Gibson wrote:
You could also take a look at features.conf, and use ** for blind 
transfers, ## for attended transfers, *0 for recording, and *1 to hangup.


I haven't tried mapping them to polycom buttons, but there was 
recently a discussion about that, just this week you can search the 
archives. 


There was a discussion (of which I was a part of) however there was no 
resolution.  I have not found any good documentation on how to remap 
Polycom buttons.  At this point I'm willing to pay for some help.  
Anybody got some better info on this?


Thanks,

Matthew O'Connor


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[Asterisk-Users] Middle Ground between POTS and T1?

2005-10-17 Thread Matthew T. O'Connor
I was wondering if there was a middle ground between POTS lines and a 
T1.  I have a new office with a T1 line and while it's working well, 
it's a lot of money and we will never use anywhere near 23 lines at one 
time.  Is it possible to get a few ISDN lines or something and bundle 
them together?


Basically I would like to get the digital features of the T1 PRI (DID 
number, etc...) but smaller.


Thanks,

Matthew

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Re: [Asterisk-Users] Voicemail -> new feature request

2005-10-14 Thread Matthew T. O'Connor

Kib Eki wrote:
It really would be nice if each user is able to active/deactivate the 
mail forwarding of his voicemail via the VoiceMailMenu.



Also, one simple thing.  Is it possible to listen to my greetings 
without having to re-record them? 


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[Asterisk-Users] Polycom Button Remapping: Part 2

2005-10-13 Thread Matthew T. O'Connor
Thanks to some help from this list, I can remap useless buttons (such as 
services).  However I can only remap to other things that are also 
useless.  So my question is:


Does anyone have more detail on how to use the functions listed in the 
Admin Guide in section 4.6.1.15.  I would like to be able to dial a 
number from these buttons, or perhaps perform a series of key presses, 
but so far I haven't got that working.


Is there some document somewhere that details these functions, or at 
least provides some examples?


Thanks,

Matthew O'Connor


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Re: [Asterisk-Users] Polycom: Button Remapping, HELP!

2005-10-12 Thread Matthew T. O'Connor
While I don't have it working yet, I think I have it figured out.  I 
have to add  entries to my sip.conf  Based on your example I was 
able to find the relevant info in the Polycom SIP 1.5 Admin Guide 
section 4.6.1.15.


My next question, which I haven't found in the admin guide (at least not 
yet) is where to you get a list of the buttons and their respective numbers?


Thanks again,

Matthew


Mojo with Horan & Company, LLC wrote:
Do you already have an  block in your sip.cfg?  add the 
 in there:

Try putting:

  ...
  ...
  key.IP_500.31.subPoint.prim="3"/>



Moj

Matthew T. O'Connor wrote:
Ok, that would be helpful for me with some other problems, however I 
don't see "I'm using the 1.5.2 Sip firmware the the conf files that came with 
that, so I don't have an ipmid.cfg file.  Is this something I can 
just add to my sip.conf?


Anyone out there any suggestions on how to do the speed dial "in-call"?

Thanks,

Matt



Mojo with Horan & Company, LLC wrote:

Matthew, when I tried this, I couldn't get the soundpoints to dial 
in-call.  They thought there were picking up a new line for a new call.


I created a speed-dial entry (in MACADDRESS-directory.xml, 
"Park#70#3") and then in 
ipmid.cfg:
key.IP_500.31.subPoint.prim="3"/>


This tells the phone to run Speed Dial 3 whenever the Services 
button (button #31 on a 500/501) is pressed.  I hope someone can 
help us configure them now to dial these digits in-call...


Mojo

Matthew T. O'Connor wrote:

I need to find a way to have the Polycom phones automatically park 
calls.  Right now my users hit #70# (I know the last # is optional 
but it speeds it up.) to park a call.  Personally I think this is 
easy, but my users would like one button to do this for them.  The 
Polycom has buttons we don't need (Transfer & Services), it would 
be nice if I could remap one of those buttons to dial #70#.  Or if 
I could add a soft button during a call that would work too.


Anyone have any suggestions on how to do this?

Thanks much,

Matthew O'Connor

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Re: [Asterisk-Users] Polycom: Button Remapping, HELP!

2005-10-12 Thread Matthew T. O'Connor
Ok, that would be helpful for me with some other problems, however I 
don't see "using the 1.5.2 Sip firmware the the conf files that came with that, so 
I don't have an ipmid.cfg file.  Is this something I can just add to my 
sip.conf?


Anyone out there any suggestions on how to do the speed dial "in-call"?

Thanks,

Matt



Mojo with Horan & Company, LLC wrote:
Matthew, when I tried this, I couldn't get the soundpoints to dial 
in-call.  They thought there were picking up a new line for a new call.


I created a speed-dial entry (in MACADDRESS-directory.xml, 
"Park#70#3") and then in 
ipmid.cfg:
key.IP_500.31.subPoint.prim="3"/>


This tells the phone to run Speed Dial 3 whenever the Services button 
(button #31 on a 500/501) is pressed.  I hope someone can help us 
configure them now to dial these digits in-call...


Mojo

Matthew T. O'Connor wrote:
I need to find a way to have the Polycom phones automatically park 
calls.  Right now my users hit #70# (I know the last # is optional 
but it speeds it up.) to park a call.  Personally I think this is 
easy, but my users would like one button to do this for them.  The 
Polycom has buttons we don't need (Transfer & Services), it would be 
nice if I could remap one of those buttons to dial #70#.  Or if I 
could add a soft button during a call that would work too.


Anyone have any suggestions on how to do this?

Thanks much,

Matthew O'Connor

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[Asterisk-Users] Polycom: Button Remapping, HELP!

2005-10-12 Thread Matthew T. O'Connor
I need to find a way to have the Polycom phones automatically park 
calls.  Right now my users hit #70# (I know the last # is optional but 
it speeds it up.) to park a call.  Personally I think this is easy, but 
my users would like one button to do this for them.  The Polycom has 
buttons we don't need (Transfer & Services), it would be nice if I could 
remap one of those buttons to dial #70#.  Or if I could add a soft 
button during a call that would work too.


Anyone have any suggestions on how to do this?

Thanks much,

Matthew O'Connor

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[Asterisk-Users] ParkAndAnnounce Question

2005-10-07 Thread Matthew T. O'Connor
I have an office up and running with 40 SIP handsets.  Currently when an 
incoming call is parked, they then dial ext 9876 which I have setup to 
do a page (it does this through an agi script that uses the Polycom 
autoanswer to page via the phones).  What I would like to be able to do 
is transfer the call to a new extension #699 for example, and have that 
park the call and then connect the parker to the paging extension so 
that they can announce to the office that someone is parked.  Any 
thoughts on this?


Thanks,

I am trying to figure out A) if this is possible, and assuming it is, B) 
How do I do it.

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Re: [Asterisk-Users] Polycom 501: takes calls, but fast busy on dial out?

2005-10-04 Thread Matthew T. O'Connor
Are you sure there is no firewall on the server?  Or are you sure that 
the Polycom phone is trying to connect to the * server on the expected 
port number?   What happens when you try to telnet to the SIP port on 
the * box?


Matt


Doug wrote:

Hi,

Has anyone seen this before?  The phones are
registered OK, and they can take incoming
calls, but all I get is a fast busy whatever
I dial.  I've tried regular numbers, *98, etc.

Looking at the Asterisk Command Line Interface, I
don't see any text outputted when I try to dial out.
I wonder if it's even getting to the Asterisk server.
Where does it get the fast busy from--inside the phone?

Another clue is the Flash Operator Panel.  The extensions
show up, but the "devices" are greyed out.

Here is what "sip show peers" has:

Name/usernameHostDyn Nat ACL Mask Port 
Status


15102/15102  XXX.XXX.XXX.XXX  D   N  255.255.255.255  1044 
OK (69 ms)
15101/15101  XXX.XXX.XXX.XXX  D   N  255.255.255.255  1043 
OK (69 ms)


Do the ports matter?

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[Asterisk-Users] Is this normal?

2005-09-29 Thread Matthew T. O'Connor
Hey, I'm up and running fine with 30 Polycom 500s connected to Asterisk 
1.2Beta on Cent OS 4.1 with a Digium TE110 connected to a PRI line.  
Nearly every hour, almost on the hour I get this:


Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/1 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/2 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/3 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/4 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/5 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/6 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/7 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/8 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/9 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/10 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/11 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/12 
successfully restarted on span 1
Sep 29 23:01:38 VERBOSE[3567] logger.c: -- B-channel 0/13 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/14 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/15 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/16 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/17 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/18 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/19 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/20 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/21 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/22 
successfully restarted on span 1
Sep 29 23:01:39 VERBOSE[3567] logger.c: -- B-channel 0/23 
successfully restarted on span 1


Is this normal?

Thanks,

Matthew

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Re: [Asterisk-Users] Polycom Setup Questions

2005-09-29 Thread Matthew T. O'Connor

Matt Gibson wrote:

Matthew T. O'Connor wrote:
I'm not sure I know about 3, where can I read more about the 
Polycom's "known issues".  Are you talking about the problems with 
type=friend?


Thanks for you help.

Matt

Hey Matt,

This is what I was referring to from the wiki:

http://voip-info.org/tiki-index.php?page=Polycom%20SoundPoint%20IP%20500

look for "phone randomly freezes up"

although, I'm not sure that's your issue anymore. 


Nope not my issue, just to solve the mystery for everyone.  I did fix 
the problem.  Jonathan nailed it on the head when he mentioned the loose 
headset cable.  A few of my phone didn't have the headset cable plugged 
all the way (till they clicked), but were in enough to work until they 
slid out just a little.  The two things that threw me off track were 1) 
the person could hear but not talk, I would tend to think that if you 
headset works one way, it should work the other way too, apparently not; 
and 2) The headset diagnositc passed, so I guess the cable was back "in" 
while I did the test. 


Anyway, I failed to pass the "is it plugged in" question :-)

Thanks for you help.

Matthew

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Re: [Asterisk-Users] Polycom Setup Questions

2005-09-27 Thread Matthew T. O'Connor

Jonathan k. Creasy wrote:


I had a loose headset cable doing that one day



Can't be that, cause the hardware diagnostics worked fine.  So it 
doesn't appear to be defective hardware, or loose cables or anything 
like that.



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Re: [Asterisk-Users] Polycom Setup Questions

2005-09-27 Thread Matthew T. O'Connor

Doug wrote:


At 14:40 9/27/2005, Matthew T. O'Connor, wrote:
>So while I'm waiting to see if anyone can help with those questions, I
>thought I would ask one more :-)
>
>All of the sudden 3 of my Polycom501 handsets started having a 1 way
>audio problem.

Did you make certain "canreinvite" equals "no"? 



Here is the entry in sip.conf for one of the problem phones.

[124]
username=124
type=friend
secret=124
record_out=On-Demand
record_in=On-Demand
qualify=no
port=5060
nat=never
[EMAIL PROTECTED]
host=dynamic
dtmfmode=rfc2833
context=from-internal
canreinvite=no
callerid=24 East Sales Office <124>

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Re: [Asterisk-Users] Polycom Setup Questions

2005-09-27 Thread Matthew T. O'Connor

Matt Gibson wrote:


Matthew T. O'Connor wrote:

The 3 phones in question were working morning yesterday, then for no 
apparent reason, the user could no longer talk.  The polycom user 
could hear the person at the other end, but could not talk to them.  
Nothing has changed as far as I can tell, and I have no idea even 
where to start looking.



Could be one of three things:

1 - Codec Problems
2 - NAT (but you mention no firewall and same LAN, so not this one)
3 - Polycom's known problems

I'm willing to bet 3. Try rebooting the phone and seeing if it works 
for you
then. 




I have rebooted all three phones a few times, it makes no difference.  I 
have rebooted the phones both from the phone itself (+,-,Hold,Messages) 
and from the sip notify command in Asterisk itself.


I'm not sure I know about 3, where can I read more about the Polycom's 
"known issues".  Are you talking about the problems with type=friend?


Thanks for you help.

Matt


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Re: [Asterisk-Users] Polycom Setup Questions

2005-09-27 Thread Matthew T. O'Connor
So while I'm waiting to see if anyone can help with those questions, I 
thought I would ask one more :-)


All of the sudden 3 of my Polycom501 handsets started having a 1 way 
audio problem. 

My setup: 
30 Polycom501 handsets all connected to Asterisk (CVS HEAD from a week 
or two ago) over a 100Mb LAN.  The * server isn't using a firewall. 


What Happened:
The 3 phones in question were working morning yesterday, then for no 
apparent reason, the user could no longer talk.  The polycom user could 
hear the person at the other end, but could not talk to them.  Nothing 
has changed as far as I can tell, and I have no idea even where to start 
looking.


Also I did the on phone Diagnositics and the handset is working 
according to that.


Any help would be greatly appreciated.

Thanks,

Matthew O'Connor



Matthew T. O'Connor wrote:
OK I have just gone live with asterisk in a new office with approx 40 
Polycom 501 handsets.  I have a few questions:


1) Call Parking:  I am able to park calls using the standard Asterisk 
call parking system (transfer to ext *70 etc...)  I would like to make 
this a little easier for my users The Polycom 501s w/ SIP 1.5.2 seem 
to support some type of standard call parking, however I don't think 
it works with Asterisk.  Is this true?  Is there a way to integrate 
the to call parking system etc?


1a) If I can't use the Polycom built-in call park feature, is there a 
way to remap one of the buttons on the left (the services button for 
example) to dial *70 for my users?


2) Transferring Calls:  They way our office operates, I would prefer 
the default transfer method to be a blind transfer.  Is there a way to 
reprogram the Polycoms to default to blind transfers?


There are more questions but that is all for now :-)


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[Asterisk-Users] Polycom Setup Questions

2005-09-26 Thread Matthew T. O'Connor
OK I have just gone live with asterisk in a new office with approx 40 
Polycom 501 handsets.  I have a few questions:


1) Call Parking:  I am able to park calls using the standard Asterisk 
call parking system (transfer to ext *70 etc...)  I would like to make 
this a little easier for my users The Polycom 501s w/ SIP 1.5.2 seem to 
support some type of standard call parking, however I don't think it 
works with Asterisk.  Is this true?  Is there a way to integrate the to 
call parking system etc?


1a) If I can't use the Polycom built-in call park feature, is there a 
way to remap one of the buttons on the left (the services button for 
example) to dial *70 for my users?


2) Transferring Calls:  They way our office operates, I would prefer the 
default transfer method to be a blind transfer.  Is there a way to 
reprogram the Polycoms to default to blind transfers?


There are more questions but that is all for now :-)


Thanks,

Matt

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Re: [Asterisk-Users] Polycom Reboot Script

2005-08-28 Thread Matthew T. O'Connor

Kristian Kielhofner wrote:


Matthew T. O'Connor wrote:

Isn't sip_notify.conf just an Asterisk 1.2 thing?  I'm running 
1.0.9.  I'm trying to setup a production system for my company, do 
you think 1.2 is ready for that?


It sure is!  You should be testing it! :)  Test it and see, but 
1.2 will be "STABLE" pretty soon here... 




I'm happy to help out and test out 1.2 beta, but I don't think "pretty 
soon" will be soon enough.  We are opening our new office in less than 
two weeks.  I can't imagine that 1.2 will be out of Beta by then. 


Thanks for you help.

Matt

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Re: [Asterisk-Users] Polycom Reboot Script

2005-08-28 Thread Matthew T. O'Connor

Kristian Kielhofner wrote:


Matthew T. O'Connor wrote:


Any Ideas?



Have a look at /etc/asterisk/sip_notify.conf look for:

[polycom-check-cfg]

So, from the CLI:

asterisk -r
sip notify polycom-check-cfg [name]



Isn't sip_notify.conf just an Asterisk 1.2 thing?  I'm running 1.0.9.  
I'm trying to setup a production system for my company, do you think 1.2 
is ready for that?


Thanks,

Matt

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[Asterisk-Users] Polycom Reboot Script

2005-08-28 Thread Matthew T. O'Connor
Hello, I'm trying to setup the revised Polycom remote reboot script as 
found on:

http://www.voip-info.org/tiki-index.php?page=Polycom+reboot+hardphone+script

I'm not sure how to use this script, it's just a perl script, so I tried 
creating an executable perl script and running it, but I get the following:


[EMAIL PROTECTED] agi-bin]# ./polycom_reboot.pl 192.168.3.205
Checking ARP table.
192.168.3.205 is reachable.
checking for polycom config name...
touching config file /home/polycom/0004f201d398.cfg
Use of uninitialized value in concatenation (.) or string at 
./polycom_reboot.pl line 97,  line 3.
Use of uninitialized value in concatenation (.) or string at 
./polycom_reboot.pl line 99,  line 3.
Use of uninitialized value in concatenation (.) or string at 
./polycom_reboot.pl line 99,  line 3.

reboot of phone 192.168.3.205 was successful

While it does say it is successful, I can tell you the phone does NOT 
reboot. 


line 97 looks like this:
   $call_id  = $tm . "msgto$sip_to";

It's part of this sub routine:

sub reboot_sip_phone {# Send the phone a check-sync to reboot it
   $phone_ip = shift;

   $local_ip = shift;
   $sip_to   = shift;
   $sip_from = "asterisk";
   $tm   = time();
   $call_id  = $tm . "msgto$sip_to";
   $httptime = `date -R`;
   $MESG = "NOTIFY sip:[EMAIL PROTECTED]:5060 SIP/2.0
Via: SIP/2.0/UDP $local_ip
From: 
To: 
Event: check-sync
Date: $httptime
Call-ID: [EMAIL PROTECTED]
CSeq: 1300 NOTIFY
Contact: 
Content-Length: 0

";

Any Ideas?

Thanks,

Matt O'Connor

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[Asterisk-Users] Audio Problem when zaptel modules are loaded

2005-08-26 Thread Matthew T. O'Connor
Hello, I have an Asterisk @ Home box up and running.  I'm trying to 
prepare the box to be the phone system in our new office.


I have 3 Polycom 500's with the latest SIP firmware and all is fine, I 
can call Asterisk, check my voicemail, call the other handsets, transfer 
call, even make calls to the PSTN via voipjet.  So I'm doing ok.  The 
problem I have now is that when I reboot into a kernel that has the 
zaptel modules compiled for it, then I can no longer call asterisk 
server and hear anything.  I can however still call the PSTN via voipjet 
and I can call the other phones.


When you look at the * log output below the only thing that I see as 
potentially relevant  is the fact that when I can't hear the vm-login, 
there is a "Scheduling timer at 160 sample intervals" just before it, 
but when it works, there is not. 


Any ideas?  Thanks,

Matt


  1.
 This first log excerpt is when I boot into a linux kernel that has
 the zaptel drivers installed, this results in asterisk not being
 able to play sound to me, so I can't hear the vm-login recording.
  2.
 Aug 26 15:58:18 DEBUG[2856]: Setting NAT on RTP to 0
  3.
 Aug 26 15:58:18 DEBUG[2856]: Stopping retransmission on
 '[EMAIL PROTECTED]' of Response 1: Found
  4.
 Aug 26 15:58:18 DEBUG[2856]: Setting NAT on RTP to 0
  5.
 Aug 26 15:58:18 DEBUG[2856]: Check for res for 201
  6.
 Aug 26 15:58:18 DEBUG[2856]: Call from user '201' is 1 out of 0
  7.
 Aug 26 15:58:18 DEBUG[2856]: build_route: Contact hop:
 
  8.
 Aug 26 15:58:18 VERBOSE[2856]: -- Executing
 Answer("SIP/201-ec07", "") in new stack
  9.
 Aug 26 15:58:18 VERBOSE[2856]: -- Executing
 Wait("SIP/201-ec07", "1") in new stack
 10.
 Aug 26 15:58:18 DEBUG[2856]: Stopping retransmission on
 '[EMAIL PROTECTED]' of Response 2: Found
 11.
 Aug 26 15:58:19 VERBOSE[2856]: -- Executing
 VoiceMailMain("SIP/201-ec07", "default") in new stack
 12.
 Aug 26 15:58:19 DEBUG[2856]: Ooh, format changed from unknown to ulaw
 13.
 Aug 26 15:58:19 DEBUG[2856]: Scheduling timer at 160 sample intervals
 14.
 Aug 26 15:58:19 VERBOSE[2856]: -- Playing 'vm-login' (language
 'en')
 15.
  
 16.

 This next excerpt is from a different kernel on the same box that
 doesn't have the zaptel driver compiled, here the sound works
 find, and I can here the vm-login recording:
 17.
 Aug 26 16:07:05 DEBUG[2820]: Manager received command 'Command'
 18.
 Aug 26 16:07:05 DEBUG[2820]: Manager received command 'Command'
 19.
 Aug 26 16:07:31 DEBUG[2820]: Setting NAT on RTP to 0
 20.
 Aug 26 16:07:31 DEBUG[2820]: Stopping retransmission on
 '[EMAIL PROTECTED]' of Response 1: Found
 21.
 Aug 26 16:07:31 DEBUG[2820]: Setting NAT on RTP to 0
 22.
 Aug 26 16:07:31 DEBUG[2820]: Check for res for 205
 23.
 Aug 26 16:07:31 DEBUG[2820]: Call from user '205' is 1 out of 0
 24.
 Aug 26 16:07:31 DEBUG[2820]: build_route: Contact hop:
 
 25.
 Aug 26 16:07:31 VERBOSE[2820]: -- Executing
 Answer("SIP/205-6859", "") in new stack
 26.
 Aug 26 16:07:31 VERBOSE[2820]: -- Executing
 Wait("SIP/205-6859", "1") in new stack
 27.
 Aug 26 16:07:31 DEBUG[2820]: Stopping retransmission on
 '[EMAIL PROTECTED]' of Response 2: Found
 28.
 Aug 26 16:07:32 VERBOSE[2820]: -- Executing
 VoiceMailMain("SIP/205-6859", "default") in new stack
 29.
 Aug 26 16:07:32 DEBUG[2820]: Ooh, format changed from unknown to ulaw
 30.
 Aug 26 16:07:32 VERBOSE[2820]: -- Playing 'vm-login' (language
 'en')
 31.
 Aug 26 16:07:35 WARNING[2820]: Couldn't read username
 32.
 Aug 26 16:07:35 VERBOSE[2820]:   == Spawn extension
 (from-internal, *98, 3) exited non-zero on 'SIP/205-6859'
 33.
 Aug 26 16:07:35 VERBOSE[2820]: -- Executing
 Macro("SIP/205-6859", "hangupcall") in new stack
 34.
 Aug 26 16:07:35 VERBOSE[2820]: -- Executing
 ResetCDR("SIP/205-6859", "w") in new stack
 35.
 Aug 26 16:07:35 DEBUG[2820]: cdr_mysql: inserting a CDR record.
 36.
 Aug 26 16:07:35 DEBUG[2820]: cdr_mysql: SQL command as follows: 
 INSERT INTO cdr

 
(calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,
 37.
 billsec,disposition,amaflags,accountcode) VALUES ('2005-08-26
 16:07:31','\"205Poly500\" <205>','205','*98','from-internal',
 'SIP/205-6859','','ResetCDR','w',4
 38.
 ,4,'ANSWERED',3,'')
 39.
 Aug 26 16:07:35 VERBOSE[2820]: -- Executing
 NoCDR("SIP/205-6859", "") in new stack
 40.
 Aug 26 16:07:35 WARNING[2820]: CDR on channel 'SIP/205-6859' not
 posted
 41.
 Aug 26 16:07:35 WARNING[2820]: CDR on channel 'SIP/205-6859' lacks end
 42.
 Aug 26 16:07:35 VERBOSE[2820]: -- Executing
 Wait("SIP/205-6859", "5") in new stack
 43.
 Aug 26 16:07:35 VERBOSE[2820]:   == Spawn extension
 (macro-hangupcall, s, 3) exited non-zero on 'SIP/205-6859' in
 macro 'ha

Re: [Asterisk-Users] All Page ??

2005-08-21 Thread Matthew T. O'Connor

Steve Maroney wrote:


Does anyone know of any plans to add an intercom/all-page feature in *?

The few SIP phones that have auto-answer capability would be better if
Asterisk could broadcast one leg of a channel to many legs at one time.



I'm looking for an answer to this problem also.  I am putting an 
Asterisk system into our new office.  In our old office we used the old 
phone system to act as an intercom, you hit page all and your voice 
comes out of the speaker on several handsets throughout the office.  
This allows you to announce information or to the whole office, simply 
announcing to someones desk doesn't work since our people move around a 
lot and are not always at their desk.


Anyway, I have some Polycom phones, and I have Autoanswer working with 
Asterisk, but which ever phone happens to answer the call first is the 
only one who's speaker my voice comes out of.


Anyone have an answer to this problem? 


Thanks,

Matt
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[Asterisk-Users] POLYCOM IP 500 Setup

2005-06-12 Thread Matthew T. O'Connor
Hello, I just wiped out my old asterisk install and installed Asterisk 
at Home.  I was quickly able to get my Digium TDM422P working, 2 POTS 
lines, 2 phones.  I also got X-Lite working as a SIP extension.  I then 
tried to setup my Polycom IP 500, and this was not so easy...


Using AMP I created SIP extension 205 to be used with my Polycom phone.  
I setup username = 205, secret = 123, context = from-internal.


I setup my phone to have a static IP address, then pointed my web 
browser at it, to setup my phone.
I setup Sip Conf with: Address = "IP of * server",  Server1 = "IP of * 
Server"
Under Registration, I setup: Identification: Address = "IP of * Server" 
, Auth User ID = 205,  Auth Password = 123, Server1: Address = "IP of * 
server"


Now with all of this setup this way, I don't see the phone registering 
iwth Asterisk, or even attempting to.


What do I need to do at this point?

Matt

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Re: [Asterisk-Users] Newie Questions

2005-06-10 Thread Matthew T. O'Connor
Thanks for your repsonse, perhaps I mis-stated my situation.  I have 
asterisk up and running with a TDM22B and have two analog phones working 
with two analog phone lines.  What I can't seem to get started on is the 
setup of a SIP phone.  I have looked at all the info on voip-info.org 
and it is somewhat helpful, but not enough to get it going.  So any help 
would be appreciated.


Also, is it generally accecpted that the Polycom phones are a good 
choice?  Why might I choose something else?  Can the Polycom phones be 
setup to work against a propritary phone system like the Nortel or Avaya?


Thanks again,

Matt



Dean Collins wrote:


Yes asterisk not only competes with avaya and Nortel but exceeds them once you 
know what you are doing.

If you are only new to Asterisk there is now [EMAIL PROTECTED] http://asteriskathome.sourceforge.net 


don't be put off by the name - people run entire companies on this version)
The [EMAIL PROTECTED] solution the easiest way to get started. It is an .iso cd 
that you burn, load into a suitable PC (I run mine on a P3-700) and this super 
smart scripting code automatically installs the following software;
Asterisk (the open source switching software) 
AMP (an open source release of a gui configurator) they have their own separate sourceforge website https://sourceforge.net/projects/amportal 
FOP (a graphical web page for transferring calls, monitoring who is online etc) http://www.asternic.org 
Web meetme (a graphical web page for monitoring and controlling conference calls) 


Check out www.voip-info.org for information about configuring your Polycom

Welcome to the family.

Cheers,
Dean


 


-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Matthew T. O'Connor
Sent: Friday, 10 June 2005 5:27 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Newie Questions

Hello, I'm new to asterisk.  My company is opening a new office and I'm
seriously considering using Asterisk for the phone system.

A couple of questions:

How does Asterisk compete with the Avaya IP Office or the Nortel BCM
systems?

I have purchased a Polycom 500 phone but I'm having trouble getting it
setup and talking to Asterisk.  Is there somewhere that has SIP phone
setup A-Z for beginners?  All the documentation I have seen assumes you
know more than I know at this point.

I'm sure I'll have lots more questions, but that will do for now.

Thanks,

Matt

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[Asterisk-Users] Newie Questions

2005-06-10 Thread Matthew T. O'Connor
Hello, I'm new to asterisk.  My company is opening a new office and I'm 
seriously considering using Asterisk for the phone system.


A couple of questions:

How does Asterisk compete with the Avaya IP Office or the Nortel BCM 
systems?


I have purchased a Polycom 500 phone but I'm having trouble getting it 
setup and talking to Asterisk.  Is there somewhere that has SIP phone 
setup A-Z for beginners?  All the documentation I have seen assumes you 
know more than I know at this point. 


I'm sure I'll have lots more questions, but that will do for now.

Thanks,

Matt

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