Re: [asterisk-users] question about MeetMe performance.

2009-03-07 Thread Mike Trest
Hi,

I built a FARM OF ASTERISKs split into 3 
geographically dispersed sites (for high 
aggregate bandwidth concerns).  There were 60 
machines in total.  All of them Dual Xeon 3.0 
with 2GB. [ This turned out to be way more CPU 
that I needed.]   Each machine had 18~24 separate 
conference rooms.  All rooms were available on 
all 60 machines.  All 60 machines had 18 ~24 
voice feeds (one into each conference.  At peak 
loads every machine also had a maximum of 220 
participants listening - - mixed among the 
different conferences available.  I was listening 
DTMF codes from any listener to allow switching 
from room-to-room.  But no audio allowed from the listeners.

I designed very carefully to avoid any 
trans-coding from the point where the sound was 
first captured - - in the dirver's seat of a 
NASCAR race car.  This was done for several years 
of live races broadcasts with amazing voice 
quality.  At peak we had over 6,000 simultaneous 
callers listening.  There. were no issues on 
Asterisk or SuperMicro machine performance.  I 
had one major foul-up when 18,000 new call 
attempts came in within a 5 minute period and the 
regional telephone system of Southern California 
jammed up and dropped 10,000+ calls before the every reached the Asterisks.

NOT AN URBAN LEGEND.  This was deployed by a team 
of 3 guys using Asterisk 1.4.x in less than 30 
days including purchase  shipping of the 
SuperMicro 1-U machines, configuring the 
Asterisks, deploying to COLO sites, and cross 
connecting (via pre-existing SIP carrier 
gateways) with over 250 Nortel DMS switches in the mobile phone networks.

..mike..

At 02:45 AM 3/6/2009, you wrote:
Content-Type: multipart/alternative;
 boundary==_NextPart_000_0038_01C99E37.E20D4480
Content-Language: fr

hello,


I will do a server to do a lots of conferences (MeetMe).
I want to know that if I dont use a digum card, 
the limit of simultaneous calls is harder 
without a card than with a card ?if, yes, how harder is the limit?

thank you


Cordialement,
BERGANZ François
P Pensez à l'Environnement, n'imprimez ce mail que si nécessaire.

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Re: [asterisk-users] Progress() and Proceeding()

2009-02-14 Thread Mike Trest
At 07:28 AM 2/14/2009, Philipp Kempgen wrote:
But OTOH Indicate progress or Indicate proceeding doesn't
mean anything for the end user.

183 starts early media, 100 does not.

Are there any situations where it makes sense to use either of
these applications from the dialplan?

Philipp Kempgen

YES.

In a large scale Farm-of-Asterisks application (thousand+ concurrent 
calls) where calls with a certain Tier 1 carrier requires 183 for 
some routes and not for others.   Thus an adaptable dial plan and sip.conf.

Unfortunately, the consumer should really care because it says a lot 
about their SIP provider(s) endeavors to provide reliable service - - 
- if we can adapt our Asterisks to their idiosyncrasies.


RANT
IMHO - - - because of the highly distributed [i.e. fractured-proxy ] 
design of the supposedly Tier-1 provider network.  The carrier needs 
extra time and assistance to setup the RTP path with the real media 
port of another-carrier's point of origin.  This usually indicates 
the calls are not organic calls from the carrier's own retail traffic 
but are 2nd or 3rd route calls collected from diverse wholesale 
sources [i.e. other carriers] where the RTP is probably not running 
over the Tier-1's own network.

OUR OWN constant push to pass RTP over someone else's network must be 
controlled.  We are deceiving ourselves (and our consumers) if we 
mistakenly believe that a recognizable Tier-1 brand name is 
synonymous  with good VoIP service.
/RANT

..mike..

..mike..



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Re: [asterisk-users] asterisk 1.2 and openser 1.4

2008-12-27 Thread Mike Trest
At 07:32 AM 12/27/2008, fateme fatah wrote:
Hi:
Can asterisk 1.2 and openser 1.4 work togather ?
Regards.

Yes.  I have done large deployments that where multiple SER (and 
OpenSIPS)  are used for either inbound or outbound  (supplier) proxy. 
with multiple ASTERISKS and Cisco 5400s.

I have also put both on same linux box (5060 for Asterisk , 506X for 
SER) when necessary to meet technical challenges on interface with 
specific carriers.

..mike..


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Re: [asterisk-users] Conferencing Hardware

2008-09-28 Thread Mike Trest
Go for it.
ztdummy is not an issue.

I have used ztdummy with 220 simultaneous participants in 18 
different conference groups.
At one time, I had 60 machines running simultaneously in a FARM all 
of which were carrying
the same 18 conference groups with over 200 participants active on 
each machine.
..mike..


At 11:23 AM 9/28/2008, Gordon Henderson wrote:
On Sun, 28 Sep 2008, Jim Boykin wrote:

  We plan to use asterisk for conferencing. As I understand, it requires
  either a separate hardware like x100p clone or ztdummy. What are the
  pro  cons of x100p vs ztdummy. Any other hardware suggestions for
  conferencing? It should be able to handle few simultaneous
  conferences.

I have one server which handles a few simultaneous conferences using
just ztdummy - however there are rarely more than 4-5 participants and
rarely more than 2 conferences on the go at any one time.. (2.5GHz AMD
Semperon FWIW)

Ztdummy using:


ztdummy: Trying to load High Resolution Timer
ztdummy: Initialized High Resolution Timer
ztdummy: Starting High Resolution Timer
ztdummy: High Resolution Timer started, good to go

And zttest gets more 100%'s than not.

Gordon

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Re: [asterisk-users] Asterisk IVR Scalability

2008-08-31 Thread Mike Trest

See replies in text below:
At 07:09 AM 8/31/2008, Sriram wrote:

Hi

My Scenario is to implement Asterisk in a Call center.. I;ve TE420 
Digium card and plan to terminate 4 PRIs (E1) on it. I;ve 30 Agents 
inside..Since its a PRI i m not using any hardware echo cancellation 
module.The calls would first land on Asterisk and depending on the 
options would be transferred to the Agent. I've read lot of opinions 
on voip-info.org giving asterisk hardware dimensions. I would like 
to take a final call depending on your expert answers :


Scenario : There would be 120 calls for sure during a 2 hour period 
of a day , rest of times it would be serving max. 50 calls. No 
matter how many calls come only 30 would be able to talk to agents 
rest would be listening to some files on the IVR or be involved in 
some polling..This is what the client wants as of now but he needs a 
scalable solution depending on traffic..


Queries :

1. For this initial setup Will a Dual processor (Xeon) with 2 Gigs 
of RAM with TE420 be able to handle the load ? All my agents would 
be using the softphones


This is fine.  Even more powerful that what I have used with 240 call 
legs (call in and extensions out)


2. What should be the ideal CPU load that i need to watch - may be 
if the load average crosses 6 or 7 - should i worry ?


Not to worry unless you do a lot of media / codec transcoding.  Keep 
everything the same at all times.


3. Even though i m adviced against AGI scripts (as they eat precious 
CPU cycles)- they seem very powerful and i m desperate to use 
them...Will the above setup get hampered in any way if i use them ?


I have used them to answer IVR with up very complex scripting and 
interaction.  Very little overhead noticed even with 50+ running at 
the same time.


4. Now scalability - If i want to increase the agents to 50 from 30 
and add another PRI - what are the areas i should focus on - another 
machine ? or some additional RAM and processor ?


I did the opposite.  I put 60 astrisk units together in a farm to 
handle IVR front end

to 6,000 simultaneous calls.  With multiple CPUs, I gained 24*7 dependability



I;ve been working all along on Dialogic but want to shift to 
Asterisk as it has lot of features and just fits in my needs (PBX + 
IVR in 1 box! ).


Good move! ! ! !



Please advice

Thanks in advance
Sriram


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Re: [asterisk-users] HP server and Meetme applications

2008-08-12 Thread Mike Trest

THis machine is well OVER POWERED for the task you define.
The greater issue will be the media bandwidth.
I have operated with 220 simultaneous g711 participants
in 18 ~ 20 different conferences.

At 02:45 PM 8/11/2008, you wrote:


Hi list

I got one  HP ProLiant DL380 G5 - Quad-Core Xeon E5440 2.83 with 4 gig RAM
I install Centos 5.2 64 bit and it is rumming pretty well and I 
need  to use it as voice
conferencing application (Meetme) server for high number of 
users  fit to 8 E1 links

(240 users ) with echo cancellation using same coding use g711

my qustion is this server is this server suitable for 240 users on 
meetme application on the same asterisk  at the same time ? and what 
is the dimensions of one conference room should I biuld ?

and finally if i can go for more users at same server ?


AyMaN
ALMONTAHA .ICT
11 AUG 2008


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Re: [asterisk-users] Asterisk concurrent calls count

2008-05-18 Thread Mike Trest - On Travel
At 02:25 PM 5/18/2008, Tzafrir Cohen wrote:
Please suggest a test environment

IMHO, it is definitely NOT EASY to come up with a standardized test 
without some standardized network configurations and standardized 
load generation tools.  It is even harder when a non-standard or 
niche application use is intended.

For example:  I had to run a bench mark with live traffic calls that 
entered by the PSTN and VoIP gateways into a PAY-FOR-PLAY farm of asterisks.

I had to generate a minimum load of 5,000 simultaneous calls with a 
specific distribution of call durations and to continuously pump that 
traffic to attain specific objectives for rate-of-arrival on new calls.

This required me to tie up 10,000 phone lines.  5,000 outgoing calls 
to specific numbers that would be terminated by specific carriers 
plus another 5,000 inbound VoIP and TDM lines to receive those calls.

Reason eventually prevailed and we got the marketing  program 
managers to understand what can be shown by a much smaller set of 
lines (3,000 total, 1,500 IN and 1,500 OUT).   This was a 3% sample 
of the intended full scale loading rather than a 10% loading.

I would not expect any generalized benchmark to even begin to address 
all of the non-Asterisk elements in this over-all system.   Indeed, 
how could I even base any estimates for this based on generalized 
benchmarks for products optimized for mass-market PBX,IVR, or 
CALL-routing applications.

I am using extreme examples to make the point that the 
Integrator-Reseller has that responsibility.
For the non-extreme examples, the vendors conservative estimates for 
middle-of-the-road users of pre-prepared solutions are just fine.

BTW:  It required only two guys and one hour to setup and perform the 
test with Asterisks.  It took several days of advanced negotiation to 
agree on the methodology with all concerned.  This is a typical 
situation when you want to make sure the client knows enough to make 
a valid decision.

..mike.. 


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Re: [asterisk-users] Asterisk concurrent calls count

2008-05-17 Thread Mike Trest - On Travel
Al, Randy, (and others):

What Al calls one very weak area for Asterisk is IMHO a difference 
in market perceptions.
Asterisk is positioned for CPE - PBX - Appliance market which needs 
feature-rich appeal
and mass-market focus.

Using asterisk for large scale does not mean that I have used it as 
a large scale PBX.
Indeed, the FARM approach that we will be discussing on Friday 23rd 
is for very-large
scale deployments with a reduced-feature-set focus.

Simply put, this is not on Digium'a program for broad market 
push.  Rightfully, Digium is
expecting it's distribution channels to push it  CPE-PBX and mass 
market solutions.

So it is up to the thousands of Asterisk consultants to be aware of 
these techniques
and to serve the much smaller number of clients (mostly VoIP network 
operators)
who need to deploy very large scale networks.

Indeed,  I am now working on a design now that supports 100,000+ 
simultaneous participants
in an application specific deployment.   In this scale of telephony 
application, the issues of
IP bandwidth and PSTN carrier access points are much more difficult 
to manage than anything
related to the Asterisk platform.

If this is your interest, then drop in 
http://voipusersconference.org The context of the discussion
is NON-COMMERCIAL. I have no product or service for sale.  I am just 
discussing a different approach
to using Asterisk.

..mike..




At 09:42 AM 5/16/2008, randulo wrote:
http://voipusersconference.org

On Fri, May 16, 2008 at 1:59 PM, Al Baker [EMAIL PROTECTED] wrote:
  this is one very weak area for *. There is NO ANSWER.

Hi,

There have been a couple of threads on this subject this week, so I'd
remind everyone that next Friday's VoIP Users Conference is about
*large scale* asterisk:

After many requests, we finally have someone to talk on large scale
implementation of VoIP systems with asterisk. Using a farm of Asterisk
and Digium cards, tens Of Thousands of simultaneous calls can be made
and Mike Trest has offered to take it all apart for us to look inside.

More about Mike Trest: http://www.mike.trest.com/

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Re: [asterisk-users] Asterisk concurrent calls count

2008-05-17 Thread Mike Trest - On Travel
At 11:44 AM 5/16/2008, you wrote:
Yes, you could probably add 2 or 3 or 10 or 15 to the number of calls
that a particular machine could handle, but from a support perspective, it
doesn't matter how many the machine could theoretically handle, it matters
how many it could handle in the particular installation in a supportable
configuration (those are all those pesky variables we've been talking about).

Absolutely!   Right On!   Tell it like it is!And many other 
cryptic encouragements.

With very large scale deployments, I have a set of numbers available 
in my head
that work well to predict how many machines will be needed for a 
particular application
but I wind up being surprised by non-predictable rate of arrival  issues.

Since most of my deployments are tied with Television and other promotional
support, a single reference by the on-screen (or on-radio) commentator, and the
phones are instantly flooded with thousands of new call setup 
requests.  Indeed,
one such incident in a NASCAR race with 13M viewers, produced 18,000 new calls
within two minutes.   The rate of arrival of new calls was dispersed 
to a farm of 60
Asterisk in three widely separated regions of the 
US.   However,  approximately
15,000 calls were actually dropped on the PSTN / SS7 network before 
ever reaching
three dispersed Asterisk farms.

Those farms were being fed inbound calls by a network of 
250+  Nortel switches with
millions of subscribers.   However, the Los Angeles area PSTN network 
access facility
had only 900 spare channels available in that two minute 
period.   Meanwhile, every asterisk
answered every call and joint the callers into appropriate conference 
groups until every
single available port was fully occupied. This illustrates that 
such issues of call capacity
exist completely apart from the Asterisk or whatever machine is used 
for implementation.

So everyone should not be surprised by it depends kinds of answers 
to the question
of concurrent call counts.  This application was so far off the 
typical product specifications
that nothing published by Digium or anyone else could anticipate 
those surprises that
come when you least expect.

..mike..




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Re: [asterisk-users] RTP and Sip Provider

2008-05-03 Thread Mike Trest - On Travel
HI,

In sip.conf you need only the call SETUP ip address.

The RTP may come from anywhere .   It is NOT assured that
it is just another port on the same IP address.
Therefore, be careful  you do not block the RTP port ranges in a firewall.
Google voip-info for more information about RTP port ranges and Asterisk.

Exactly where the RTP is will be established by details passed on
the INVITE when a call is setup (either direction).

..mike..

At 02:48 PM 5/3/2008, you wrote:
Hello all,

I need to configure a new provider to complete 
calls to us, the provider gave to me 2 different 
ip address, one is the default host and another 
to RTP server, so far as i knew the rtp server 
should be the same address but different ports, 
anyway i think i´m completelly wrong about it.. 
someone could tell me how can i configure in 
asterisk this connection in sip.conf?

Thanks,
Chet
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Re: [asterisk-users] New generic sounds

2008-05-02 Thread Mike Trest - On Travel

Suggested General Recording Phrases:

This number is  . . . restricted by customer request . . .

For call screening that allow customer to setup restrictions on 
selected inbound calls.



 ALERT ! . . . 

For preface to emergency notifications like reverse-911

This is  . . . your requested notification . . . 
To change or cancel . . . your notifications . . . 

For generic notification applications.

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Re: [asterisk-users] Asterisk for larg

2008-04-25 Thread Mike Trest - On Travel

Hmmm,

IMHO this is a fundamental SIP architecture issue.

To meet my understanding of distribution, this would required a proxy 
function before the call answer() on the Asterisk.   If , in an 
ideal world, this proxy function were to be in the path before 
answer(), the proxy would need added intelligence to examine the 
INVITE and deduce from it's content the need for IVR or VoiceMail. 
This is an Active Call Director functionality.  IMHO, this well 
within the capabilities of several SIP proxy packages available today.


Once answered, the Asterisk will remain in the call path.   If that 
is ok in your need for distribution, you can push the call onward via 
any Asterisk dialplan extension to be serviced by a whole farm of 
other Asterisks for specific chores.


..mike..




At 07:03 AM 4/25/2008, you wrote:
Does anybody know how to off-load an Asterisk Box so that to 
distribute its functions like IVR and VoiceMail or its PTSN gateway 
function into different servers? in this case , will the 
installation of Asterisk on each server differe and how these 
different  servers will interact as a single logical -vs physical- 
server? thx alot

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Re: [asterisk-users] need examples of asterisk and mysql integration

2008-04-23 Thread Mike Trest - On Travel
At 02:58 PM 4/23/2008, you wrote:
Re performance hit.


I actually re-wrote one of my frequently used AGI in C and even set 
the STICKEY-BIT to avoid reloading the static text portions.

I noticed slightly lower disk activity level (but the perl file was 
probably in memory cache too).  So keeping it memory resident with 
stickey-bit probably was not really needed.  But I did see a drop in 
over-all memory usage.   Alas,  none of these  'savings' were big 
enough to matter.

I notice same performance level regards number of simultaneous calls 
- - - but that too was moderated by eternal load balancing 
distribution to multiple Asterisk gateways.

For a slightly different twist.  I re-designed the AGI to be only a 
message-passing function
that talked via SOCKET to a always running service.  I let that 
service do all the heavy lifting
DB work and the AGI itself only asked questions and got 
replies.   Again, no measurable difference in performance.

So, I summarize to say that with over 6,000+ simultaneous call on 60 
different Asterisk boxes, there was no difference in OPERATIONAL 
performance that the human operators could measure.   Since any one 
box was running a balanced distribution, the large peaks of inbound 
calls did cause a problem either.  The CPU cores (dual core Xeon) 
were seeing about the same utilization levels with lots of idle time 
left over.  Probably because I was using more lower cost boxes spread 
about the US rather than fewer large boxes with a greater number of 
calls per box.

As several folks have commented,  everyone should write your AGI in 
whatever language you feel is best for your long term support needs 
because that is where your real costs savings are to be 
found.Getting a few more cycles from the CPU by squeezing the 
programming is not high on my list of priorities.

IMHO,  My suggestion to use perl AGI still stands as good advice on 
any current technology machine.

..mike..


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Re: [asterisk-users] Can I roll my own E911?

2008-04-22 Thread Mike Trest - On Travel
At 01:17 PM 4/22/2008, you wrote:
My question would be - is this actually compliant with the FCC E911
regulations applicable to VoIP providers?

IMHO and EXPERIENCE before FCC, this arrangement is NOT compliant

Reason:  multiple subscribers using the same number
   neither number nor name nor location can be
   tied to a specific subscriber at the time of use.

You will need waivers on file from each client that acknowledges
the E911 service is verbal contact only and will not have a
fixed location or subscriber name associated with the number that
is seen by the E911 service provider.





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Re: [asterisk-users] Can I roll my own E911?

2008-04-22 Thread Mike Trest - On Travel



Yes,  if you have signed waivers, you may operate without fear of 
FCC.  Just be sure to have
physical paper in a file somewhere for each client in the event of an audit.

And, this will also satisfy you legal advisors to avoid liability in 
lawsuit by a consumer towards
you for any crazy reason if they think that you provided inadequate 
E911 service and failed
to advise the consumer regards proper use and expectations..

But if you do get those waivers, it is compliant in principle, on that
basis, right?

--
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] need examples of asterisk and mysql integration

2008-04-22 Thread Mike Trest - On Travel
Hi,

I suggest you look at writing a PERL  agi program to handle all of 
the MYSQL / DB
access and just pass variables between your CONTEXT/dialplan.   I have done
a lot of these things.  You can get PERL examples for DBI  and use one of
provided  agi scripts as a prototype.

..mike..

At 04:13 PM 4/22/2008, you wrote:
I'm presently working on a project to build a scheduling system
accessible by both web and phone.  on the web side one can query what
items are available when by using the time or the item as a key then
reserve for an available time slot.  reservations may also be modified
by the user that made them or an admin.  Where may I find examples of
doing similar things with asterisk?  all I've been able to find thus
far is examples of how to store call detail records and voicemail
using a database.

Thanks in advance,

Eric

P.S.

Has anyone already built an asterisk/web based scheduling system like this?

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Re: [asterisk-users] do cards just instantly go bad

2008-04-14 Thread Mike Trest - On Travel


At 12:52 PM 4/14/2008, Jerry Geis wrote:
Hi - Been using a TE205P for a number of months - no issues.

Today I was talking to someone and I heard click
No more phone service.

I still have data service on this T1 line. (partial phone)
zttool reports the SPAN as OK.
calls are not coming in or going out.

Does a card just go bad like that? How can I tell if the card is bad?
I was expecting/hoping to see something other than OK on zttool.
Its reporting OK but still no calls.

Probably not the card.  More likely the T1 provider.  Contact your 
carrier.  Ask them to put a T1 level trouble ticket.  Ask that you be 
on the phone when the tester is bringing the T1 down and up.

Quite often, all that is needed is to BOUNCE the circuit from the switch end.

..mike.. 


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Re: [asterisk-users] Is Asterisk really good??

2008-04-14 Thread Mike Trest - On Travel

-Original Message-
 
  I'd be interested in sections like Rolling out a new server or How we
  maintain all the little configuration files without losing our sanity.

Hi,

I will contribute my 2-cents on how I maintained consistency on  a 
large application
with 64 +  Asterisks that all had to have the same config and links back to
a central DB.

Whenever we needed a new machine, we just

 We had a master source location.with a master image
 We cloned the hard drive with linux  dd copy of master image
 boot the new machine with this disk
 assign appropriate IP address
 perform some sanity checks prior to shipping
 Send either disk or full machine to remote COLO for physical install.

After the machine came on line, it would have enough configuration to
join the other members of the farm of asterisks.

For intermediate updates, we used SSL-DSA keys between the master
master image machine and each of the 64+ remotes.  We would wrote
our own script and gave it a list of each machine on which to perform
the particular steps.  When it was launched, we just went out to lunch
or home at night while the remotes were updated.

This application had as many as 6,000 simultaneous call running and
we wrote the scripts such that each remote were placed in a
take no calls status by the script so we did not kill any active traffic.

We found that no canned package was useful to do this because each
maintenance cycle was addressing a different part of the overall configuration
and had slightly different commands that were needed.

Any good script writer can do the same for what you described.

Regards,  ..mike..



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Re: [asterisk-users] E911 Recommendations?

2008-04-14 Thread Mike Trest - On Travel
At 03:05 PM 4/14/2008, Doug wrote:
Anybody have recommendations for a reliable,
good valued, E911 provider?


In my experience, the most reliable service for me has always been 
associated with commercial PSTN number providers.  When it  comes to 
consumer line service, you want E911 to always work correctly as a 
human life is often at risk.

We use a $.$$ per-call pass-thru via a major US carrier.  We pass the 
service along to our wholesale DID clients.  Even though it costs, it 
is such low usage, that very few of our clients pass it along to 
their retail consumers.

I will look with interest at other responses to your question.

..mike..




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Re: [asterisk-users] Next Move - Hosting

2008-04-04 Thread Mike Trest - Personal
Hi,
Your question is appropriate because you are asking about the best 
design approach.  Although it does have economic issues related.

First, let us dispatch the economics because they will impact your 
technical approach.  The real issue here is not cost of additional E1 
but exposure to fairly large liabilities for Trunk/International 
calls on the same E1 as your company.  If your shared customer is 
late on payment, your company will need to pay the E1 provider for 
all calls in any circumstances.  This could lead to cut off of your 
companies service if you do not pay.

Now the technical.   Avoid the MITEL unless it has features that you 
cannot manage on the Asterisk - - - which are very few if any ! ! !

IF YOU ARE GOING TO REMAIN E1 CARRIER BASED: I suggest you separate 
your clients onto a different E1 where the phone numbers assigned can 
be easily tracked separately by your Asterisk billing.   If your 
clients simultaneous calls justify the cost.  Put each client on a separate E1.

IF YOU ARE GOING TO ELECT VOIP CARRIER BASED:  I suggest you select a 
SIP provider who can issue local numbers to you and that you manage 
the clients on a pair of asterisks with shared service.   You can, 
with experience, deal with the over-lap extensions quite nicely since 
you are an IT guy.That pair of asterisks can both be served by a 
decent internet connection.   Depending on the class of machine(s) 
you use, you can support 200 ~ 400 simultaneous calls.

YES, pay greatest attention to the billing software you select 
because that will be you biggest black hole which can pull all your 
energy into it depths to resolve billing matters with your customers.

NO, I cannot tout one billing system over another.  Perhaps someone 
else will do that via private EMAIL
because that part of this discussions is NOT for this list.


Best wishes.  ..mike..

At 06:09 AM 4/4/2008, you wrote:
I posted this to asterisk biz but didn't get a reply.. I didn't want to
offend anyone being that this is kind of branching into hosting, and
maybe outside of the remit of this list.

Hi

Been lurking on the user list for a while but I have some what of an
immediate requirement and I'm wondering if you can suggest the best
solution (if mines a rubbish idea)

I have been testing Asterisk as a bolt on to our Mitel 3300.. its been
doing some softphones for users abroad, etc and I'm happy with the fact
I want to progress to a full system.

However during this testing phase 2 customers of mine (I'm a IT Service
Provider) have ask for some managed, collocated small business servers,
which include the requirement for me to host their phones.

No Problem I thought, I'm well on the way to this anyhow.

So I'm thinking (although not tried it) that if I got my Asterisk box
running for my company (E1 card for outside link) I would AIX the hosted
PBX for the customers to my PBX to allow them to make outgoing calls. I
would get my teleco to provide phone numbers for them and also get my
PBX to redirect that number to the hosted PBX.

Is this correct so far? Or should I keep their system separate on
another E1? Or should I forget my PBX and push their incoming / outing
calls out to a SIP / AIX provider on the net and wash my hands of it?

Also I know you can run multi context on one host BUT can they also run
the same extension numbers? Or would I have to let one company have
401-410 and the next company have 411 to 420, etc, etc (I'm guessing
that's the case)

And lastly.. Call accounting.. Certainly found a lot of good info about
certain call accounting applications but as anyone got any good feedback
about one they personally use.. Id like to keep it GNU / Open Source /
Free while I build myself up.. Although I don't want to compete with the
big boys, Id like to think I could get 10-20 or so customers co-located.

Cheers

Tim

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This 

[asterisk-users] Quick Help, Anyone? EMERGENCY

2008-04-04 Thread Mike Trest - Personal
Hi,

I have a disk crash on an 2006 vintage Asterisk box that has a g729 
license from Digium.
I have been able to re-install from media on the same chassis. 
Reactivation is in progress.
Good so far. . .

HOWEVER, I cannot locate my g729 files for the 'digits' portion of 
the sounds.
I only need the ten digits  0.g729  1.g729 . . . 9.g729

Can some kind person zip them up and email attachment to me via 
[EMAIL PROTECTED]   or
give me a pointer of where to get them in next few minutes!  REALLY URGENT.

Thanks ..mike..


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Re: [asterisk-users] Quick Help, Anyone? EMERGENCY RESOLVED

2008-04-04 Thread Mike Trest - Personal
Wow!  Fast response.  Thanks.  I am back up now.  ..mike..


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Re: [asterisk-users] does the meetme module still require an external timing source?

2008-04-01 Thread Mike Trest - Personal
At 01:13 PM 4/1/2008, you wrote:
Is app_conference stable now?

I've never made it through a thousand calls without a crash.  (With a
busy call center this doesn't take all that long.)

-HJC


I have deployed a MEETME conference bridge based on a FARM of 
asterisks  with 6,000 conference ports active using basic meetme() 
with a very complex IVR front end that we wrote in perl for the 
customer specific needs.  Still in use after 3+ years.   Hundreds of 
thousands of total participants and millions of minutes later, still 
running.  Very happy with results.


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Re: [asterisk-users] Langugae issue

2008-03-30 Thread Mike Trest - Personal

Ayman,

One solution is to write an AGI scrip to parse the number and read 
back in Arabic semantic order.  for the last two digits and for 
certain special numbers like 11 , 100 , 1000, ... .I must bring 
out my old Arabic language books to do this myself, but if you will 
share the language files with the asterisk group, then  I will make 
an example AGI for you that we can share with the list.


If you are agreeable, let us  continue EMAIL messages privately until 
we have something working that we can share with the list.


..mike..


At 09:20 AM 3/30/2008, aymen warfalli wrote:

Hi list

I add new directory for Arabic voices support and I 'd translated 
all the English voices files into Arabic , with language = ar ,and 
it is working fine ,except some problems in saying the number order 
,because the Arabic structure is quite different  for  numbers 
,where in  English language we can say twenty two while the order 
should be two and twenty  ,so please if you can guide me how to 
change the setting to do that .


regads

Ayman




--
Watch Cause Effect, a show about real people making a real 
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Re: [asterisk-users] Langugae issue

2008-03-30 Thread Mike Trest - Personal
Tzafrir, Anselm, and others.  Thanks for your comments on my 
suggestion to Ayman.

As one who is familiar, but not-native speaker with Arabic, Hebrew, 
and several other classical Semitic family languages,  it would 
require much more time to try to fit those into the linear structure 
of SAY.CONF  than to deal with it in a directly parsed manner.  I can 
say the same for some Asian languages too.  The results would 
recognized but would not be culturally acceptable.

OFF TOPIC COMMENTS:
I am constantly amazed at cross-language translations that try to 
follow the western language standards in computerized 
applications.  Historically, the use of numbers came relatively late 
to western languages.   While I am proud to be an American (as well 
as a computer-geek), I have crossed the multi-lingual  
multi-cultural barriers many years back!
END OFF TOPIC COMMENTS.

..mike..

At 11:23 AM 3/30/2008, you wrote:
On Sun, Mar 30, 2008 at 05:16:00PM +0200, Anselm Martin Hoffmeister wrote:
  Am Sonntag, den 30.03.2008, 09:54 -0400 schrieb Mike Trest - Personal:
   Ayman,
  
   One solution is to write an AGI scrip to parse the number and read
   back in Arabic semantic order.  for the last two digits and for
   certain special numbers like 11 , 100 , 1000, ... .I must bring
   out my old Arabic language books to do this myself, but if you will
   share the language files with the asterisk group, then  I will make an
   example AGI for you that we can share with the list.
  
   If you are agreeable, let us  continue EMAIL messages privately until
   we have something working that we can share with the list.
  
   ..mike..
 
  Dear Mike,
 
  for me it seems that this is what say.conf is good for:
  
 http://svn.digium.com/view/asterisk/branches/1.6.0/configs/say.conf.sample?revision=105596view=markup
  (which seems to be considered the new format).
 
  Perhaps it would be better to implement Arabic there than by means of an
  AGI script. Be sure to check with the developers wether this will be
  relevant for Asterisk 1.4 or if you need to go with 1.6 SVN to benefit.

say.conf works nicely for some languages. I was not able to make
something useful enough with its syntax for Hebrew, and from the little
I know of Arabic syntax, it will share the same problem.

One basic problem is that there's no gender-form parameter anywhere in
the interface.

--
Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Had it with Dell Garbage

2008-02-26 Thread Mike Trest - Personal
Steve,
I have fielded several hundred Asterisk and related VoIP boxes.
I buy SuperMicro 1-U units mostly.  I have also used their larger
units with RAID and a full load of ULTRA SCSI (for MySql application).

I like these because, after bad experience with DELL/COMPAQ/HP/IBM
compatibility issue, the supermicro systems always load and work with
all of the Fedora kernels will just with their RAID controllers.

..mike..


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Re: [asterisk-users] Pattern matching....

2008-02-21 Thread Mike Trest - Personal
[746][704][048]

[At 01:21 PM 2/21/2008, you wrote:
On Thu, 2008-02-21 at 12:44 -0500, Michael Munger wrote:
  Will this work to match any number from the 770,404, or 678 area
  codes?
 
 
 
  _[404|770|678]NXX
 
 
 
  If this won’t work, is there a pattern that will do this?
 
 

No, it won't work, there's no '|' for alternative matches, and no parens
available for grouping, either. And your usage of char sets is off.
Try something like this:

_404NXX

_770NXX

_678NXX


as three separate extensions.

If you REALLY want to keep that as one extension, then you could:

_NXXNXX  =  {
 Set(areacode=${EXTEN:0:3})
 if ('${areacode}' = '404') {
 things to do here
 } else if ('${areacode}' = '770') {
 things to do here
 } else if ('${areacode}' = '678') {
 things to do here
 }


OR, you could do it this way, also:

_NXXNXX  =  {
 Set(areacode=${EXTEN:0:3})
 switch(${areacode})
 {
 case 404:
 things to do here
 break;
 case 770:
 things to do here
 break;
 case 678:
 things to do here
 break;
 }

This is, of course AEL code, and this stuff would be inside a context
construct...

murf






 
 
  Yours,
 
  Michael Munger, dCAP
 
  404-438-2128
 
  [EMAIL PROTECTED]
 
 
 
  Attachment encrypted? click here.
 
 
 
 
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Re: [asterisk-users] Asterisk Scalability

2008-02-08 Thread Mike Trest - Personal
This is standard stuff.
I have switch over 200 simultaneous with g711 on a 1-U, Xeon-DualCore @ 3.0
using RH versions of Linux.  Even higher with pass thru (no-transcoding)
on g729.
..mike..


At 07:54 AM 2/8/2008, Femi wrote:
This will be  closed service provider network with own VoIP phones and
gateways so we can assume that there is no transcoding

Femi


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Philipp
Kempgen
Sent: 08 February 2008 12:15
To: Asterisk Users
Subject: Re: [asterisk-users] Asterisk Scalability

Femi wrote:

  Does anyone have data on the switching capacity of Asterisk based on the
  hardware?
  I need to know what type of hardware would be required to switch 100
  simultaneous calls as opposed to 1000 or 1 calls, no TDM just SIP to
SIP
  VoIP calls

That largely depends on whether you need to do transcoding
and between which codecs, etc.

Regards,
   Philipp Kempgen

--
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 Let's use IT to solve problems and not to create new ones.
   Asterisk? - http://www.das-asterisk-buch.de

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Re: [asterisk-users] Multi-SPAN (4xE1) Zap Group (Outbound)

2008-01-08 Thread Mike Trest - Personal
Thanks to all who replied privately as well!  ..mike..

At 03:41 PM 1/7/2008, you wrote:
Mike Trest - Personal wrote:
  Hi,
  Can someone point me to a zapata.conf example that will create a
  single DIAL OUT group including all 4 spans on a TE4XXP?



Try:

group=0,1
channel  = 1-15,17-31
group=0,2
channel  = 32-46,48-62
group=0,3
channel  = 63-77,79-93
group=0,4
channel  = 94-103,110-124

This allows you to use group 0 to dial out over all 4 spans, but 
each span still has it's own
group that you can use to troubleshoot.  You can break this down 
even further if you need.


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Re: [asterisk-users] Bugs??

2008-01-08 Thread Mike Trest - Personal
When similar problem occurred, I traced the issue to remote GSM 
gateway with poor protocol stack.

The asterisk was doing exactly what it was supposed to do.

The IMMEDIATE work around we used was to put maximum call timer into 
extensions.conf


exten = s, 6,Set(TIMEOUT(absolute)=3660)

This  gives one hour+one minute.   With average call duration below 30 minutes
this worked quite well for our GSM traffic purposes.
You set to any value appropriate to your traffic.
..mike..
Currently I am running 120 VoIP SIP channels on my asterisk server 
but each day 2, 3 calls got hanged in asterisk,  and on asterisk CLI 
show channels showing us as call UP but in real there is no call.


When asterisk restarted the hanged calls removed from CLI with very 
high duration which damaged our billing system and customers 
accounts goes in high negative.


First I tried to get call info from asterisk mysql CDR using billsec 
field but the same result then I create PERL AGI to get duration 
from ANSWEREDTIME and same result.


Please have a look to the following URL which I put the result of 
show channel channelname you can see the DIALSTATUS=CONGESTION 
but Elapsed Time: 20h54m16s which really strange and out of my mind 
to control such as call.


http://www.emafone.net/bugs.html

Please advice us if it is Bug and solved in some ver or its need 
some configuration to avoid this issue.


This is in both ver of asterisk 1.2 and 1.4





Regard,


Looking for last minute shopping deals? 
http://us.rd.yahoo.com/evt=51734/*http://tools.search.yahoo.com/newsearch/category.php?category=shoppingFind 
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[asterisk-users] Multi-SPAN (4xE1) Zap Group (Outbound)

2008-01-07 Thread Mike Trest - Personal
Hi,
Can someone point me to a zapata.conf example that will create a 
single DIAL OUT
group including all 4 spans on a TE4XXP?

One friend says to change the group number all to 1 on all 4 spans.
Another suggestions says it is possible to have these unique groups (1-4)
and to combine all 4 into a single group 5.

I like the second suggestion best.

Can you guide me to the correct changes for my current zapata.conf?
The 4 spans are stand alone E1/PRI trunks (Not NFAS).

The CURRENT channel and group statements are:
;Span  1group=1 channel  = 1-15,17-31
;Span  2group=2 channel  = 32-46,48-62
;Span  3group=3 channel  = 63-77,79-93
;Span  4group=4 channel  = 94-103,110-124




Thanks,  ..mike..


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