[Asterisk-Users] Do Not Disturb

2005-01-05 Thread Shawn Dillon
We have just finished installing some Sayson 480i phones ( 
will post a review soon) and I have one issue. I cannot seem to get the *78 , 
*79 ( and like) functions to work. Are these automatically installed with 
Asterisk?

Anything required in the extensions.conf or 
sip.conf?

When I dial *78 I get a 404 error on the phone ( 
Call failed). Nothing shows in the Asterisk console.

Thanks in advance,

Shawn Dillon
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[Asterisk-Users] Do Not Disturb

2005-01-04 Thread Shawn Dillon








I cannot get the Do Not disturb function to work with my
Asterisk box. If I dial *78 , or *79 on my phone ( Sayson 480i SIP IP Phone)
and I get a call failed message.

Is the *78 , *79 function installed by default? Does it use
a certain module in Asterisk?

Any advice/comments?





Shawn Dillon








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[Asterisk-Users] Second TDM400 card

2004-12-17 Thread Shawn Dillon








We just received and installed the second TDM card for our
asterisk box. It is installed and gets all the green lights. As well my Debian
box lists the modules as found. 

I have placed a fxsks=1-8 in my /etc/zaptel.conf . In my
/etc/asterisk/Zapata.conf if I try to change my channel = 1-4 to
channel=1-8 I get errors that it cannot init channel #5. 



I must be missing something simple.



TIA

Shawn








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[Asterisk-Users] VOIP Phone Suggestions

2004-12-15 Thread Shawn Dillon
We are in the final stage of a rollout of Asterisk in our 
company. We had some Polycom IP 600 , a Snom 220 , a Grandstream 102 and 
recently a Sayson 480i phone. I am interested in anyones opinions in the phone 
they suggest to implement. I must admit I am a little partial to the Sayson 480i 
, but if there are convincing arguments with regards to other models I would 
like to hear them.

If anyone has had more experience with the Sayson 
please let me know. There is a company in Vancouver that deals in them , call 
NetVoice. As a newbie in the market , they ( George) gave great service and 
advice. Even called me to see how the Snom 220 was working out ( Great customer 
service!!).

Anyways , your feedback is 
appreciated.

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[Asterisk-Users] AgentCallBackLogin

2004-11-15 Thread Shawn Dillon






 I have the AgentCallBackLogin working well when the support technician logs into the queue manually. If there a way to get certain extensions to automatically log into the queue? That way I do not have to worry about help desk staff forgetting to log into the support queue and never receiving support calls.As far as I know, it's enought to add those extensions as a members inqueue.conf.-- Graf0





Ok, I will share more details with my particular
installation.



1) In my
extensions.conf I have the following;

exten =
997,1,AgentCallBackLogin(999|[EMAIL PROTECTED])

2) In my
agents.conf I have the following

group=1

agent = 999,1234,Test Agent

3) In my queues.conf
I have he following

member = Agent/999



When an agent dials extension 997
and enters their password they will then be included in the support queue for
calls. If they do not call extension 997 and enter their password when a call
is placed into the support queue a message appears on the console stating that no
one is answering the support queue.



Is there a way to get a certain
extension to automatically log into a support queue? Or do I need to have every
technician , at the start of every shift, log into the support queue manually?





As an aside , this community has
been very helpful in getting my Asterisk box up and running. Thanks to all.





Shawn Dillon








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[Asterisk-Users] Multiple TDM400 vs T1

2004-11-15 Thread Shawn Dillon








Another question:



We have a main office with approx 10 incoming lines. Some of
the lines are now in a rotary configuration. Does anyone have any advice on the
Pros/Cons to moving to a T1 pipe and an appropriate Digium card?



Will the T1 give me more flexibility with Asterisk vs POTS?



TIA

Shawn








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[Asterisk-Users] AgentCallBackLogin

2004-11-12 Thread Shawn Dillon








I have the AgentCallBackLogin working well when the support
technician logs into the queue manually. If there a way to get certain
extensions to automatically log into the queue? That way I do not have to worry
about help desk staff forgetting to log into the support queue and never
receiving support calls.



Thanks

Shawn Dillon






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[Asterisk-Users] Remote Office question, Draytek , recommended analog phone

2004-11-02 Thread Shawn Dillon








If there a way to connect an IP phone at a remote office to
a device (like the Sipura 3000) that would allow local POTS failover in case of
the Asterisk or VPN going down?



I know the Sipura would allow a analog phone to connect to
the local POTS in case of a * failure, we just want to standardize on IP phones
( Polycom 600) all around.



Also has anyone had experience with the Draytek VOIP
Wireless routers?



And finally, if we need to use a Sipura 3000 in the remote
offices is there any benefit with going with a Sayson analog phone versus any
other?



Thanks



Shawn Dillon








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[Asterisk-Users] extensions.conf question

2004-10-26 Thread Shawn Dillon








What is the best guide for the following situation?



When a client dials a long distance # ( ie 5554441212) I
want Asterisk to use my channel 4 on my TDM400 to dial. But , I want it to dial
our local long distance exchange first.



I have it dialing fine , I just need to know how to have it
dial the exchange first . Something like 413,,5554441212.







Thanks for the help

Shawn Dillon








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[Asterisk-Users] Multi-office topology suggestions

2004-10-25 Thread Shawn Dillon








We are looking at putting Asterisk into use at our company.
We have pushed it past proof of concept training and would like to roll it out
in the very near future. One stumbling block remains:



We have five offices in Canada. Our main office is in Edmonton , with branch
offices all over the nation. I would like to place the Asterisk server in the Edmonton office and have
it route calls to the branch offices. I would also like to have each of the
branch offices have a local phone number. That local phone # would actually
dial into the Asterisk box , and then routed appropriately via VPN to the
correct location. This gives us a method of controlling and tracking all calls
made to all offices. 



The issue is this: How can I have a phone number in a city over
1000 miles connect to the Asterisk box in an economical way? I have only tested
the Asterisk box with a TDM11B and have no real experience with T1s .
Would they help in this situation?



Thanks in advance

Shawn Dillon





PS- My previous post on the issue of my TDM11B is now
resolved. It was a dead FXO module. Thanks for the responses.










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[Asterisk-Users] app_conference

2004-10-20 Thread Shawn Dillon








Thanks to all who have helped me build and test out Asterisk
installation thus far. I needed to move my * installation to a new box , due to
the fact my test machine would not support PCI 2.2 ( which I am told is
required to use my TDM11B). 



I have * up and running and I am attempting to compile the
app_conference source. The MeetMe app has too much echo.

I am running Debian 2.4.26 and get tons of compile errors.



If I compile right from the CVS of app_conference I get:



chatterbox:/usr/src/app_conference# make

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops
-fprefetch-loop-arrays -fsingle-precision-constant -mcpu=7450 -faltivec
-mabi=altivec -mdynamic-no-pic -DCRYPTO -DAPP_CONFERENCE_DEBUG -Ilibspeex
-DSILDET=2 -c -o app_conference.o app_conference.c

cc1: error: invalid option `abi=altivec'

cc1: error: invalid option `dynamic-no-pic'

cc1: error: unrecognized option `-faltivec'

cc1: error: bad value (7450) for -mcpu= switch

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

make: *** [app_conference.o] Error 1



I then fix the mcpu ( I am on a Pentium4 Box). I comment out
the line.



I run make clean and make and then get the following.

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops
-fprefetch-loop-arrays -fsingle-precision-constant -DCRYPTO
-DAPP_CONFERENCE_DEBUG -Ilibspeex -DSILDET=2 -c -o app_conference.o
app_conference.c

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops -fprefetch-loop-arrays
-fsingle-precision-constant -DCRYPTO -DAPP_CONFERENCE_DEBUG -Ilibspeex
-DSILDET=2 -c -o conference.o conference.c

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

conference.c:29: error: `__use_AST_MUTEX_DEFINE_STATIC_rather_than_AST_MUTEX_INITIALIZER__'
undeclared here (not in a function)

conference.c:32: error:
`__use_AST_MUTEX_DEFINE_STATIC_rather_than_AST_MUTEX_INITIALIZER__' undeclared
here (not in a function)

make: *** [conference.o] Error 1



I change my two lines in conference.c as per http://lists.digium.com/pipermail/asterisk-users/2004-September/063765.html

I run make clean, make and get the following error



chatterbox:/usr/src/app_conference# make

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops -fprefetch-loop-arrays
-fsingle-precision-constant -DCRYPTO -DAPP_CONFERENCE_DEBUG -Ilibspeex
-DSILDET=2 -c -o app_conference.o app_conference.c

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops
-fprefetch-loop-arrays -fsingle-precision-constant -DCRYPTO
-DAPP_CONFERENCE_DEBUG -Ilibspeex -DSILDET=2 -c -o conference.o
conference.c

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

gcc -pipe -std=c99 -Wall -Wmissing-prototypes
-Wmissing-declarations -g -I/root/local/asterisk/asterisk/include
-D_REENTRANT -D_GNU_SOURCE -O3 -ffast-math -funroll-all-loops
-fprefetch-loop-arrays -fsingle-precision-constant -DCRYPTO
-DAPP_CONFERENCE_DEBUG -Ilibspeex -DSILDET=2 -c -o member.o
member.c

cc1: warning: -fprefetch-loop-arrays not supported for this
target (try -march switches)

member.c: In function `member_exec':

member.c:76: error: structure has no member named `dnid'

member.c:76: error: structure has no member named `callerid'

member.c:76: error: structure has no member named `ani'

make: *** [member.o] Error 1



I have edited my member.c to remove any reference to the
dnid,callerid and ani , and it compiles. But when someone connects to the
conference * crashes.



I know I am missing something simple ( I hope)

I have also followed the instructions on http://lists.digium.com/pipermail/asterisk-users/2004-September/063765.html
to no avail.

I have also copied my app_conference files from another
Asterisk box ( it compiles fine on that box). On my new box it will not
compile.



TIA

Shawn








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[Asterisk-Users] Asterisk , ISA Firewall/VPN , STUN and other issues

2004-09-21 Thread Shawn Dillon








I have just finished compiling and installing Asterisk on a
test Debian system. All is working well. We are now attempting to get remote
offices to test the system I have installed both a SIP and an IAX client at a
remote office. Then I connect to our office via Microsoft ISA firewall and the
Windows XP VPN client. Neither of the softphones will connect. On the IAX
softphone I just get a ringtone , on the SIP client nothing. The Debian machine
has two NICs , one with a static external IP and one with an internal
IP. Our remote offices are behind a mixture of firewalls.





I have some questions with regards to our testing and setup.



1) Is there a
way to get the SIP/IAX client to work via the VPN? This would be the easiest
way.

2) If not can I
install a STUN server on the same machine as the * server? Can it use the same
internal and external IPs as the * server?

3) Is there a
hardphone that supports VPN that has been tested?

4) What is the
best hardphone to use with Asterisk?





Thanks for the input

Shawn Dillon








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