Re: [Asterisk-Users] X100P blows up after a while (really loud noise)

2004-09-03 Thread Tor Roberts
Marconi,
I don't know if this is will help you, but I had problems with some 
TDM400p cards. They worked fine, but after about 10 minutes in use there 
was a very loud static, humming noise. The cards where brand new, rev. 
G. I spoke with Digium about the problem, and they suggested that I 
update to the latest Asterisk, as there was a driver change in the last 
month (I was running a version from July). So I updated Asterisk, 
rebooted, and now my cards work great.  Hope that helps!

-Tor
Marconi Rivello wrote:
Two days ago, I was talking on the phone from the FXO, to a SIP phone.
After some time (like 1h30m), all of a sudden, there's a huge noise,
like a buzz... Really loud. So I hungup, and called my asterisk box
again... All I could hear was that sound. Someone called me from the
internet, and as Asterisk dialed the FXO, all she heard was that noise
too.
So, I logged in my Asterisk server, restarted the Asterisk (just the
software). Didn't work. So I stopped it, unloaded the wcfxo module,
loaded it up again and it was just fine. I could call the FXO and use
it just fine. Weird.
Last night, I talked for about 2 hours straight. No problem. But, this
morning, when someone called the FXO all that could be heard was that
loud noise.
I could make a "stop-asterisk; reload modules; start-asterisk" script,
and a cron entry or something to do it periodically, even check to see
if there's any call on progress before restarting, but that's just a
very ugly solution... If I could check the wcfxo status and get some
info that tells me if it's in "buzzer-mode-on", I could come up with a
more elegant solution.
I don't know if it helps: the FXO card, at the first day, was sharing
IRQ with the soundcard. But there wasn't any software using the
soundcard. Yesterday, I unloaded all the sound modules, and checked
/proc/interrupts. No IRQ sharing... But the problem occurred again
later... In this cheap MoBo there's no option to mess around with IRQs
in the BIOS. Today, I'm gonna disable onboard sound, to see if it
helps at all, but I think that without modules loaded, it would have
the same effect. I'll try this just to make sure...
Did someone have this problem too? Any ideas, thoughts, suggestions...?
Thanks,
Marconi Rivello.
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Re: [Asterisk-Users] Overhead Paging

2004-08-26 Thread Tor Roberts
John,
Below are the impotant parts of my oss.conf and extensions.conf that 
make the system work. The only problems that I had in getting this to 
work was finding the right soundcard. I tried serveral of them, some 
just work and others don't. Be prepared to try a few out.

-Tor Roberts
This is the oss.conf. I think it is the default:
;
; Open Sound System Console Driver Configuration File
;
[general]
;
; Automatically answer incoming calls on the console?  Choose yes if
; for example you want to use this as an intercom.
;
autoanswer=yes
;
; Default context (is overridden with @context syntax)
;
context=default
;
; Default extension to call
;
extension=s
This is the important part of  my extensions.conf:
exten => 555,1,Dial(Console/dsp,20,A(trek))
exten => 555,2,Hangup


John Bohman wrote:
Tor, 
	could you post the relevant config entries for your paging solution.
Thanks in advance.
JB

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tor Roberts
Sent: Thursday, August 26, 2004 1:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Overhead Paging
I use a $20 soundcard on the asterisk server which is set to auto answer.
Then connected to the soundcard is a an amplified horn. Whenever I dial
extention 555, the soundcard picks up, plays the intercom tone from Star
trek for a second to get everyone's attention, then then I start talkin over
the horn. In your case, all you would need is a simple ampifier since you
already have the speakers.
Good luck,
-Tor Roberts
Deon Rodden wrote:
 

I have several Cisco 7940's laying around, how do I piple the 
speakerphone through external speakers? I understand the amplifier 
part, but how do you get RCA/2.5mm outputs from the Cisco?

For now, we just configured a "line 2" on all our phones with auto 
answer and, using the trick found in the wiki, when we page, every 
phone turns on and broadcasts whatever we say. However, there is an 
antiquated speaker system in the ceiling above that nobody knows 
anything about, it'd be neat to pipe a dedicated 7940 with Auto-Answer 
to the above Intercom.

Rich Adamson wrote:
   

I am currently implementing a VoIP PBX, and need to deal with the 
paging situation.  I would prefer to do paging via overhead speakers.

My plan is to connect a "Paging Unit" to an FXS port of an IAD, and 
assign an extension to that port.  I would then simply be able to 
call that extension, and have my call patched through to the 
overhead speakers.

Has anyone implemented this type of setup, if so, what type of 
paging unit did you deploy, did you require an external amplifier or 
power supply, and how many speakers were you able to connect to the 
unit?  As it stands, I will need between 4 and 8 speakers, and some 
of the speakers will be 400 feet from the main telco closet.

Any thoughts, comments, and suggestions that you can shed on this 
topic would be much appreciated.  If you have other methods of 
implementing overhead paging, I would also be interested.
 
   

If you search the archives I think you'll find this discussed several 
times.

One (of many) ways to accomplish it is simply based on using a Cisco 
7940/7960 phone configured with paging, and pipe the audio to an 
amplifier input. If you're planning on deploying the Cisco phones 
already, then using that approach basically has built-in sparing 
covered.

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Re: [Asterisk-Users] Overhead Paging

2004-08-26 Thread Tor Roberts
I use a $20 soundcard on the asterisk server which is set to auto 
answer. Then connected to the soundcard is a an amplified horn. Whenever 
I dial extention 555, the soundcard picks up, plays the intercom tone 
from Star trek for a second to get everyone's attention, then then I 
start talkin over the horn. In your case, all you would need is a simple 
ampifier since you already have the speakers.
Good luck,

-Tor Roberts
Deon Rodden wrote:
I have several Cisco 7940's laying around, how do I piple the 
speakerphone through external speakers? I understand the amplifier 
part, but how do you get RCA/2.5mm outputs from the Cisco?

For now, we just configured a "line 2" on all our phones with auto 
answer and, using the trick found in the wiki, when we page, every 
phone turns on and broadcasts whatever we say. However, there is an 
antiquated speaker system in the ceiling above that nobody knows 
anything about, it'd be neat to pipe a dedicated 7940 with Auto-Answer 
to the above Intercom.

Rich Adamson wrote:
I am currently implementing a VoIP PBX, and need to deal with the 
paging situation.  I would prefer to do paging via overhead speakers.

My plan is to connect a "Paging Unit" to an FXS port of an IAD, and 
assign an extension to that port.  I would then simply be able to 
call that extension, and have my call patched through to the 
overhead speakers.

Has anyone implemented this type of setup, if so, what type of 
paging unit did you deploy, did you require an external amplifier or 
power supply, and how many speakers were you able to connect to the 
unit?  As it stands, I will need between 4 and 8 speakers, and some 
of the speakers will be 400 feet from the main telco closet.

Any thoughts, comments, and suggestions that you can shed on this 
topic would be much appreciated.  If you have other methods of 
implementing overhead paging, I would also be interested.
  

If you search the archives I think you'll find this discussed several
times.
One (of many) ways to accomplish it is simply based on using a Cisco
7940/7960 phone configured with paging, and pipe the audio to an
amplifier input. If you're planning on deploying the Cisco phones
already, then using that approach basically has built-in sparing
covered.
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Re: [Asterisk-Users] Polycom Echo

2004-08-11 Thread Tor Roberts
John,
I have a dozen polycom ip 600 phones that are connected to the PSTN with 
two, digium 4 port fxo cards. I also had a lot of near side echo, but I 
do not believe that it came from the phones. I was able to get rid of it 
with these settings in my zapata.conf:

echocancel=yes
echocancelwhenbridged=yes
echotraining=500
rxgain=8.0
txgain=0.0
The polycoms do have echo canceling hardware buit in, but by default 
only works on the speakerphone. You can enable it on the handset as 
well, but in my case, it made no difference because the echo came from 
the fxo cards.

-Tor
John Bittner wrote:
Hi,
Just install 6 new polycoms at a customer and all of them have a major echo
issue. Have asterisk connected to the PSTN via digium 4 port fxo card in a
P4 running fedora.
I have tweaked zapata ran ztmonitor... just as a test I attached a cisco
7960 the cisco has no echo problems.
Another issue I came up on is when I enable echo training I no longer can
hear any inbound voice.
Does anyone know if there is a setting in the polycom config that will cause
this. 

The echo on the phones happen only on my side and only when I speak. The
polycoms play back my voice but delayed.
Any help would be appreciated.
Thanks
John Bittner
Simlab.net

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Re: [Asterisk-Users] PRI dead in USA?

2004-07-20 Thread Tor Roberts
Scott,
I have an SBC BRI in California. I would not worry about them going away 
anytime soon. SBC just does not like to sell them because they want you 
to buy a PRI instead. The main thing to worry about is getting that BRI 
working with *. There are only a couple of cards that work the National 
ISDN, one of which is the Eicon Diva Sever cards. I tried hooking my BRI 
up to * a while ago, but was not successful. I was using a cheapo card, 
so I'm sure that was part of the problem.
As far as callerid, I don't know if mine supports it. My BRI is 
connected to a portmaster, so I am not looking at callerid.
Anyway, Good luck!


Scott Stingel wrote:
Hi-
Because a majority of my customers are in Europe, I've gotten quite used to
working with ISDN (PRI) and BRI on a regular basis.  Recently one of my
customers asked me if I could terminate a few lines locally here in the USA
(California), so I called up SBC to enquire as to how much it would cost to
install a BRI here.
Although the rates were reasonable (except the installation), I got the
distinct impression that they really didn't want to install BRI's.  Their
comments were "well, BRI is getting quite antiquated", and the like.  They
said with the advent of ADSL, there's not much of a market anymore, as most
of past usage was modem related.
I'm a little worried about the pricing going up, and availability going down
in the near future.  I don't have the volume yet to justify PRI.
What are other's experience in the US with BRI?  Also, they mentioned that I
couldn't get caller ID with the BRI service, which I thought was a built-in
feature.
Thanks
Scott Stingel 


Scott M. Stingel
President,
Emerging Voice Technology, Inc.
Palo Alto California & London England
www.evtmedia.com 

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Re: [Asterisk-Users] Polycom IP 500 Voicemail

2004-07-19 Thread Tor Roberts
Wiley,
I don't have any 500s, but I use 600s, which use the same file I think. 
Here is my digitmap:



What this says is that if  I dial 9, then a 7 digit local number, I 
don't need to hit send. If I dial 91, then 10 digit long distance 
number, I don't need to hit send. If I dial extension 85 plus any 2 
digits ex., 8523, I don't need to hit send. If I dial extension 5,6, or 
7 plus 2 digits, ex. 635, I don't need to hit send. And if I dial 9411, 
or 9911 (info or emergency) I don't need to hit send.
Hope this helps.

-Tor
Wiley E. Siler wrote:
I read the administrator document repeatedly.  I have not been able to
find a wiki that applied to digitmap feature at all and I have searched
repeatedly and read several of the wikis regarding Polycoms.  The
administrators guide doesn't have enough context explanation to make the
use of the digitmap understandable. 

That is the basis of my request for a digitmap explanation.  I am not
asking someone to write mine for me.  I am asking to see an example and
an explanation that gives context so I can write my own and know I have
done it properly.  My PBX is Asterisk and the setup is about as generic
as generic can be.  Polycoms over SIP to the PBX.
If you know where the wiki is for digitmaps please send it.  If you feel
inspired, a short explanation of the relevance and context of digitmaps
would be greatly appreciated.  I know everyone has to take their own
time to answer these emails and I truly appreciate that.  That is why I
do my research until I hit a wall, then I will ask here. I appreciate
whatever you can spare time for.
Thanks!
Wiley

-Original Message-
From: Brent Franks [mailto:[EMAIL PROTECTED] 
Sent: Monday, July 19, 2004 10:26 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Polycom IP 500 Voicemail

 

Thank you!
Can you tell me more about the dial plan feature?   How do you setup
   

the
 

correct digitmap?
   

Check the Administrator's Document.  You can find it on the Wiki, under
IP Phones.. Polycom.  Did you try to look up the digitmap feature before
sending this post?  If not, you should be able to understand it when you
read it, it's relatively straight forward.
No one can setup a correct digitmap for you, as it will vary greatly on
how you have setup your PBX.
- Brent
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[Asterisk-Users] Any way to change ring back behavior for call park?

2004-07-13 Thread Tor Roberts
Hi,
I have call center with 12 Polycom IP 600 SIP phones connected to *. 
When an incomming call comes in over the PSTN, 7 of those phones ring at 
the same time, and any of those 7 agents can pick up the new call. This 
works great. The problem is that if one of the agents parks a call and 
nobody picks up that parked call before the timeout (2 minutes),  the 
parked call rings back all 7 extensions, just like a new incomming call. 
The agents want a way to identify a parked call ringing back. I have 
searched the archives and the wiki with no luck. What I would like to do 
would be to be able to set "ALERT_INFO" in park ring backs, so that I 
can force a different ring tone when the park times out. If that is not 
possible, I would like the parked call to only ring back to the 
extension that parked the call.
If anyone has any good ideas, that would be great.

Thanks,
-Tor Roberts
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Re: [Asterisk-Users] Polycom IP600 stops to send/receive calls

2004-06-29 Thread Tor Roberts
Jorge,
That sounds strange to me. I have 12 IP 600s running without any of the 
problems that you are having. My first guess would be that they are 
configured wrong. Is the phone registering with asterisk? Is the phone 
dowloading it's config files from the FTP server? If you want to post 
your phone1.cfg  and sip.conf, I can try to see if there is anything 
wrong with it.

-Tor
Jorge Mendoza wrote:
Hi,
I'm testing a Polycom IP600.
With firmware version 1.1 the phone reboots at any time.
With firmware version 1.2, the first reboot was an endless reboot. 
Then I moved the phone to another lan port, then it worked fine. Then 
I installed again in the initial lan port and the phone works well. 
However after some time of inactivity (1 hour?), the IP600 stops to 
send and receive calls. After a reboot is works fine again.
We have a * box with many BT101 and softphones working for months 
without any problem.
I'm missing something? it is a bad config file? or it is a phone bug?

Thank You for your time.
Jorge Mendoza
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Re: [Asterisk-Users] Polycom IP 600 Programmability

2004-06-25 Thread Tor Roberts
John,
Oops! I was wrong, I do get a call waiting beep even if the call comes 
in on another extension. I still would prefer the phone to ring when 
another call comes in. If anybody knows how to do this, that would be great.

-Tor
Tor Roberts wrote:
John,
Mine gives the call waiting beep also, but only when a call comes in 
on the same extension that is in use. If a call comes in on another 
extension on my phone, then I get no beep, just a light on the button 
flashing and the sreen letting me know that there is another incoming 
call.

-Tor
-Tor
John Baker wrote:
My IP 600 gives me a "call-waiting" tone when another call comes in. 
I'm quite sure there's a setting for that in the xml.  As for the 
feature buttons, I'll look at that this weekend, but it seems to me 
that using SIP with these phones precluded alot of the key 
programming stuff i.e., there was a chart in the admin guide that 
showed what the phone was capable of with respect to the keys under 
SIP and it wasn't much.

John
Tor Roberts wrote:
Hi,
Speaking of programming the IP 600, does anybody know how to 
programm any of the "feature" buttons to send a combination of 
digits while a call is in progress? The most obvious use would be to 
send "#700" while a call is in progress and label the button "Park". 
If I could do that, I would be very happy.
Another option that would be nice would be if the phone would ring 
on a incoming when you are already on another line, instead of just 
flashing on the screen.
Thanks,

-Tor Roberts
Erik Barker wrote:
I would also be interested in similar functionality. We have agents
using Polycom IP 600s that would like some sort of notification that
they are logged into Asterisk Queues - either a flashing LED or 
perhaps
some sort of graphic on the display.

I know that there are numerous configuration options in the XML files
and I've looked at the Admin guide, but i haven't seen any examples 
yet.

Erik
On Wed, 2004-06-16 at 04:44, Ray Burkholder wrote:
 

I'm looking to program some sort of web-services function:  user 
presses
a button and send some info to a web server or scripting program.  
The
web server or script returns some text and/or imagery for the screen.
Lather, rinse, repeat.

I saw in section 3.7.1 of the manual referenced below that there is a
services function.  However, it appears to not be enabled.  Yet. 
Any other way of doing this, or has the 3.7.1 function been 
enabled yet?

Ray.
 

-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of John 
Baker
Sent: Tuesday, June 15, 2004 11:02
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Polycom IP 600 Programmability

Polycom IP 600's are fully programmable, much more so than the 
Cisco phones.  Yes, you can program the phone buttons.  That and 
just about everything else you can imagine is programmable via 
xml configuration files.

Goto http://www.polycom.com/common/pw_item_show_doc/0,1276,2545,00.


pdf for the admin guide and you can see for yourself how great the 
difference is.

John
P.S.  Here's the wiki: http://www.voip-info.org/wiki-Polycom+Phones
Ray Burkholder wrote:
 

Do the Polycom IP phones have some programmability so you can do 
some
programmable phone buttons like you can on the Cisco phones? If 
there is programmability, such as for soft-keys and the like, how
would you rate Polycom's vs Cisco's capabilities?  And where can one
find the programming documentation?

Thanx.
Ray.


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Re: [Asterisk-Users] Polycom IP 600 Programmability

2004-06-25 Thread Tor Roberts
John,
Mine gives the call waiting beep also, but only when a call comes in on 
the same extension that is in use. If a call comes in on another 
extension on my phone, then I get no beep, just a light on the button 
flashing and the sreen letting me know that there is another incoming call.

-Tor
-Tor
John Baker wrote:
My IP 600 gives me a "call-waiting" tone when another call comes in. 
I'm quite sure there's a setting for that in the xml.  As for the 
feature buttons, I'll look at that this weekend, but it seems to me 
that using SIP with these phones precluded alot of the key programming 
stuff i.e., there was a chart in the admin guide that showed what the 
phone was capable of with respect to the keys under SIP and it wasn't 
much.

John
Tor Roberts wrote:
Hi,
Speaking of programming the IP 600, does anybody know how to programm 
any of the "feature" buttons to send a combination of digits while a 
call is in progress? The most obvious use would be to send "#700" 
while a call is in progress and label the button "Park". If I could 
do that, I would be very happy.
Another option that would be nice would be if the phone would ring on 
a incoming when you are already on another line, instead of just 
flashing on the screen.
Thanks,

-Tor Roberts
Erik Barker wrote:
I would also be interested in similar functionality. We have agents
using Polycom IP 600s that would like some sort of notification that
they are logged into Asterisk Queues - either a flashing LED or perhaps
some sort of graphic on the display.
I know that there are numerous configuration options in the XML files
and I've looked at the Admin guide, but i haven't seen any examples 
yet.

Erik
On Wed, 2004-06-16 at 04:44, Ray Burkholder wrote:
 

I'm looking to program some sort of web-services function:  user 
presses
a button and send some info to a web server or scripting program.  The
web server or script returns some text and/or imagery for the screen.
Lather, rinse, repeat.

I saw in section 3.7.1 of the manual referenced below that there is a
services function.  However, it appears to not be enabled.  Yet. 
Any other way of doing this, or has the 3.7.1 function been enabled 
yet?

Ray.
 

-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of John 
Baker
Sent: Tuesday, June 15, 2004 11:02
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Polycom IP 600 Programmability

Polycom IP 600's are fully programmable, much more so than the 
Cisco phones.  Yes, you can program the phone buttons.  That and 
just about everything else you can imagine is programmable via xml 
configuration files.

Goto http://www.polycom.com/common/pw_item_show_doc/0,1276,2545,00.


pdf for the admin guide and you can see for yourself how great the 
difference is.

John
P.S.  Here's the wiki: http://www.voip-info.org/wiki-Polycom+Phones
Ray Burkholder wrote:
 

Do the Polycom IP phones have some programmability so you can do some
programmable phone buttons like you can on the Cisco phones? If 
there is programmability, such as for soft-keys and the like, how
would you rate Polycom's vs Cisco's capabilities?  And where can one
find the programming documentation?

Thanx.
Ray.


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Re: [Asterisk-Users] Polycom IP 600 Programmability

2004-06-24 Thread Tor Roberts
Hi,
Speaking of programming the IP 600, does anybody know how to programm 
any of the "feature" buttons to send a combination of digits while a 
call is in progress? The most obvious use would be to send "#700" while 
a call is in progress and label the button "Park". If I could do that, I 
would be very happy.
Another option that would be nice would be if the phone would ring on a 
incoming when you are already on another line, instead of just flashing 
on the screen.
Thanks,

-Tor Roberts
Erik Barker wrote:
I would also be interested in similar functionality. We have agents
using Polycom IP 600s that would like some sort of notification that
they are logged into Asterisk Queues - either a flashing LED or perhaps
some sort of graphic on the display.
I know that there are numerous configuration options in the XML files
and I've looked at the Admin guide, but i haven't seen any examples yet.
Erik
On Wed, 2004-06-16 at 04:44, Ray Burkholder wrote:
 

I'm looking to program some sort of web-services function:  user presses
a button and send some info to a web server or scripting program.  The
web server or script returns some text and/or imagery for the screen.
Lather, rinse, repeat.
I saw in section 3.7.1 of the manual referenced below that there is a
services function.  However, it appears to not be enabled.  Yet.  

Any other way of doing this, or has the 3.7.1 function been enabled yet?
Ray.
   

-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of John Baker
Sent: Tuesday, June 15, 2004 11:02
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Polycom IP 600 Programmability

Polycom IP 600's are fully programmable, much more so than the Cisco 
phones.  Yes, you can program the phone buttons.  That and just about 
everything else you can imagine is programmable via xml 
configuration files.

Goto 
http://www.polycom.com/common/pw_item_show_doc/0,1276,2545,00.
 

pdf 
for the admin guide and you can see for yourself how great the 
difference is.

John
P.S.  Here's the wiki: http://www.voip-info.org/wiki-Polycom+Phones
Ray Burkholder wrote:
   

Do the Polycom IP phones have some programmability so you can do some
programmable phone buttons like you can on the Cisco phones?  

If there is programmability, such as for soft-keys and the like, how
would you rate Polycom's vs Cisco's capabilities?  And where can one
find the programming documentation?
Thanx.
Ray.
 

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[Asterisk-Users] not getting sound from chan_oss paging setup

2004-06-18 Thread Tor Roberts
Hi,
I am trying to setup an overhead paging system with asterisk. I have 
followed some of the advice from the list and have oss.conf set for 
autoanswer. The sound card and speakers work because they can play mp3s 
just fine. When I call the extension, the asterisk console looks like 
everything is working, but I get no sound. Here is what I get on the 
console:

-- Executing Dial("SIP/509-4422", "CONSOLE/dsp") in new stack
<< Call placed to 'dsp' on console >>
<< Auto-answered >>
  -- Called dsp
  -- OSS/dsp answered SIP/509-4422
Is there something that I am missing? Any help would be appreciated.
-Tor
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Re: [Asterisk-Users] Polycom IP 600

2004-06-17 Thread Tor Roberts
Matt,
I tried 1.2 out, but could not get multiple lines to register to the 
same sip channel. I am by no means an expert, so it is possible that 
somone else could figure out how to do it. Oh well, it would be nice if 
it worked.

-Tor
Tor Roberts wrote:
Matt,
Thank you very much, I will try the 1.2 release out as soon as I can.
-Tor
mattf wrote:
Hello,
the new Soundpoint 1.2 SIP release is on the Asterisk Polycom site for
download:
http://www.freedomphones.net/polycom/files/SoundPoint-IP_SIP_1.2.0.zip
included with it is the new Admin Guide.
Other older Polycom Soundpoint files are also available for download 
on the
site:

http://www.freedomphones.net/polycom/files/
Polycom Support will tell you that they don't send releases to 
non-certified
partners, but the truth is that they are a hardware company and they 
will
send you whatever releases you want if you either buy enough phones, go
through a reseller that will support you(like ReviewVideo in Chicago) 
or get
a contact far enough up the chain of command at Polycom to decide to 
give
you the software.
I was in talks with the VP of IP phone sales at Polycom for months 
and he
said they were ready to work with the Asterisk community if a large 
reseller
would step up to be the official reseller that they deal with in 
relation to
the Asterisk community(they would even give us a contact in their
engineering department). I was never able to get one of their 
resellers to
agree to it without adding extra cost to the price of the phones. If 
someone
is interested in taking up the cause and they have more free time 
than I do,
send me an email and I'll let you know everything I know about it.

Enjoy,
MATT---

-Original Message-
From: Brent Franks [mailto:[EMAIL PROTECTED]
Sent: Monday, June 14, 2004 10:15 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Polycom IP 600
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Tor Roberts
Sent: Monday, June 14, 2004 8:22 PM
John,
No, I have not tried 1.2, I did not know it was even out. Can this be
downloaded from Polycom's site? If so, I will try it out.
-Tor
  

We had e-mailed Polycom about 2 months ago requesting that the ADA
compliance (auto-reset Volume per call) be a feature as per the ADA
specs rather than a requirement.  Polycom wrote back and said it is in
the 1.2 release.  Polycom will only release the release to certified
partners.
 

John Baker wrote:
  

Did you try the new sip firmware update?  The latest is version 1.2


and
 

has some fixes for what you're trying to do.


John, do you care to share the new firmware? Unfortunately, like Tor, we
do not have access to this either.  What is the easiest way to get this
release?  When I call Insight (Where we purchased the phones) they have
no clue what we are talking about.
Thanks!
- Brent
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Re: [Asterisk-Users] Polycom IP 600

2004-06-15 Thread Tor Roberts
Matt,
Thank you very much, I will try the 1.2 release out as soon as I can.
-Tor
mattf wrote:
Hello,
the new Soundpoint 1.2 SIP release is on the Asterisk Polycom site for
download:
http://www.freedomphones.net/polycom/files/SoundPoint-IP_SIP_1.2.0.zip
included with it is the new Admin Guide.
Other older Polycom Soundpoint files are also available for download on the
site:
http://www.freedomphones.net/polycom/files/
Polycom Support will tell you that they don't send releases to non-certified
partners, but the truth is that they are a hardware company and they will
send you whatever releases you want if you either buy enough phones, go
through a reseller that will support you(like ReviewVideo in Chicago) or get
a contact far enough up the chain of command at Polycom to decide to give
you the software. 

I was in talks with the VP of IP phone sales at Polycom for months and he
said they were ready to work with the Asterisk community if a large reseller
would step up to be the official reseller that they deal with in relation to
the Asterisk community(they would even give us a contact in their
engineering department). I was never able to get one of their resellers to
agree to it without adding extra cost to the price of the phones. If someone
is interested in taking up the cause and they have more free time than I do,
send me an email and I'll let you know everything I know about it.
Enjoy,
MATT---

-Original Message-
From: Brent Franks [mailto:[EMAIL PROTECTED]
Sent: Monday, June 14, 2004 10:15 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Polycom IP 600
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Tor Roberts
Sent: Monday, June 14, 2004 8:22 PM
John,
No, I have not tried 1.2, I did not know it was even out. Can this be
downloaded from Polycom's site? If so, I will try it out.
-Tor
   

We had e-mailed Polycom about 2 months ago requesting that the ADA
compliance (auto-reset Volume per call) be a feature as per the ADA
specs rather than a requirement.  Polycom wrote back and said it is in
the 1.2 release.  Polycom will only release the release to certified
partners.
 

John Baker wrote:
   

Did you try the new sip firmware update?  The latest is version 1.2
 

and
 

has some fixes for what you're trying to do.
 

John, do you care to share the new firmware? Unfortunately, like Tor, we
do not have access to this either.  What is the easiest way to get this
release?  When I call Insight (Where we purchased the phones) they have
no clue what we are talking about.
Thanks!
- Brent
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Re: [Asterisk-Users] Polycom IP 600

2004-06-14 Thread Tor Roberts
John,
No, I have not tried 1.2, I did not know it was even out. Can this be 
downloaded from Polycom's site? If so, I will try it out.

-Tor
John Baker wrote:
Did you try the new sip firmware update?  The latest is version 1.2 and
has some fixes for what you're trying to do.
John
On Mon, 2004-06-14 at 14:21, Tor Roberts wrote:
 

Eric,
I tried this and could not get it to work. What I ended up doing is 
giving each button a different extension and then set the phone to 
"divert" to the second extension on busy. This is done with the "busy 
divert.busy.1.enabled="  and  "divert.busy.1.contact=" tags in the 
phones config file. This has some drawbacks in that you have to make way 
more extensions, but you also have to use call waiting on each line.
If there is a better way to do it, I would like to hear it. But this 
does get the job done. It would be great if you could just register all 
the lines to the same extension.

-Tor Roberts
Eric Mandel wrote:
   

I am getting ready to install Asterisk and I was looking into the Polycom
IP600 phones. I spoke with Polycom sales to verify the multiple line
appearance and they said it would work. More specifically, if lines 1-3 all
contain the same SIP registration info, the Polycom will only send out 1 SIP
registration to the server and then handle the calls ringing on multiple
lines. 

I was wondering if anyone can confirm that this works with the polycoms. I
know the 7960s support this, but I want to make sure the Polycom sales team
wasn't just saying Yes to make the sale.
Any comments are appreciated.
-Eric 

-Original Message-
Subject: fwd on busy when calling multiple extensions at once 

Chris A. Icide wrote:

 

IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
I base this off of having had both an IP600 and a 7960.  The two 
advantages the 7960 had over the IP600 was appearance and ease of 
configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
down.

Now, you MAY want to try registering all 6 lines on the polycom to the 
same line and see if the phone handles that as well as the cisco.  If 
it does, then you are set.  Otherwise, you will need some complex 
configuration work in your extensions.conf to achieve what you are 
looking to achieve.

Some thoughts:
What do you want to happen when one of the call takers has all 6 lines 
in use?

Have you considered using queues to do what you need?
-Chris
On 10:08 AM 5/22/2004, Brian Cuthie wrote:
  

   

You might consider using the Cisco SIP phones. They're smart enough 
to accept incoming calls for as many call appearances you have with 
the same SIP registration.

-brian
Tor Roberts wrote:


 

Hi,
I am setting up a dispatch center where will have 4 call takers, 
all with Polycom IP 600 Sip phones. Each phone will be setup with 6 
extensions each. When a new call comes in, the first extension on 
all the phones will ring. This works fine, the problem is when one 
of the dispatchers is already using her first extension and another 
call comes in. What happens now is that the remaining 3 phones ring 
on the first extension, but the dispatcher who is on a call, her 
phone does not ring. I want her second extension ring along with 
the other 3 phones first extensions.

In sip.conf I have all the extensions set to incominglimit=1 and 
the pertinent part of extensions.conf is:

exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
and so on.
If anybody has any insight, or a better solution, that would be great.
Thanks,
-Tor Roberts
  

   





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Re: [Asterisk-Users] Polycom IP 600

2004-06-14 Thread Tor Roberts
Eric,
I tried this and could not get it to work. What I ended up doing is 
giving each button a different extension and then set the phone to 
"divert" to the second extension on busy. This is done with the "busy 
divert.busy.1.enabled="  and  "divert.busy.1.contact=" tags in the 
phones config file. This has some drawbacks in that you have to make way 
more extensions, but you also have to use call waiting on each line.
If there is a better way to do it, I would like to hear it. But this 
does get the job done. It would be great if you could just register all 
the lines to the same extension.

-Tor Roberts
Eric Mandel wrote:
I am getting ready to install Asterisk and I was looking into the Polycom
IP600 phones. I spoke with Polycom sales to verify the multiple line
appearance and they said it would work. More specifically, if lines 1-3 all
contain the same SIP registration info, the Polycom will only send out 1 SIP
registration to the server and then handle the calls ringing on multiple
lines. 

I was wondering if anyone can confirm that this works with the polycoms. I
know the 7960s support this, but I want to make sure the Polycom sales team
wasn't just saying Yes to make the sale.
Any comments are appreciated.
-Eric 

-Original Message-
Subject: fwd on busy when calling multiple extensions at once 

Chris A. Icide wrote:
 

IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
I base this off of having had both an IP600 and a 7960.  The two 
advantages the 7960 had over the IP600 was appearance and ease of 
configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
down.

Now, you MAY want to try registering all 6 lines on the polycom to the 
same line and see if the phone handles that as well as the cisco.  If 
it does, then you are set.  Otherwise, you will need some complex 
configuration work in your extensions.conf to achieve what you are 
looking to achieve.

Some thoughts:
What do you want to happen when one of the call takers has all 6 lines 
in use?

Have you considered using queues to do what you need?
-Chris
On 10:08 AM 5/22/2004, Brian Cuthie wrote:
   

You might consider using the Cisco SIP phones. They're smart enough 
to accept incoming calls for as many call appearances you have with 
the same SIP registration.

-brian
Tor Roberts wrote:
 

Hi,
I am setting up a dispatch center where will have 4 call takers, 
all with Polycom IP 600 Sip phones. Each phone will be setup with 6 
extensions each. When a new call comes in, the first extension on 
all the phones will ring. This works fine, the problem is when one 
of the dispatchers is already using her first extension and another 
call comes in. What happens now is that the remaining 3 phones ring 
on the first extension, but the dispatcher who is on a call, her 
phone does not ring. I want her second extension ring along with 
the other 3 phones first extensions.

In sip.conf I have all the extensions set to incominglimit=1 and 
the pertinent part of extensions.conf is:

exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
and so on.
If anybody has any insight, or a better solution, that would be great.
Thanks,
-Tor Roberts
   






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Re: [Asterisk-Users] fwd on busy when calling multiple extensions at once

2004-05-22 Thread Tor Roberts
Chris,
As far as the Cisco phones, they are not an option as I already have the 
Polycoms. The Ciscos are overpriced anyway.
It was my understanding that asterisk would not let you register the 
same extension more than once. If that is not the case, I will try to 
register the same extension to all 6 lines.
If all 6 lines are used on any of the phones then I imagine that only 
the other 3 phones will ring. I don't think this will happen, as I only 
have 8 incoming lines. If it does become a problem, then I could enable 
call waiting on the last 2 lines so that each phone can handle 8 calls.
Thank you for your advice!

-Tor Roberts
Chris A. Icide wrote:
IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
I base this off of having had both an IP600 and a 7960.  The two 
advantages the 7960 had over the IP600 was appearance and ease of 
configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
down.

Now, you MAY want to try registering all 6 lines on the polycom to the 
same line and see if the phone handles that as well as the cisco.  If 
it does, then you are set.  Otherwise, you will need some complex 
configuration work in your extensions.conf to achieve what you are 
looking to achieve.

Some thoughts:
What do you want to happen when one of the call takers has all 6 lines 
in use?

Have you considered using queues to do what you need?
-Chris
On 10:08 AM 5/22/2004, Brian Cuthie wrote:
>
>You might consider using the Cisco SIP phones. They're smart enough to
>accept incoming calls for as many call appearances you have with the
>same SIP registration.
>
>-brian
>
>Tor Roberts wrote:
>
>> Hi,
>> I am setting up a dispatch center where will have 4 call takers, all
>> with Polycom IP 600 Sip phones. Each phone will be setup with 6
>> extensions each. When a new call comes in, the first extension on all
>> the phones will ring. This works fine, the problem is when one of the
>> dispatchers is already using her first extension and another call
>> comes in. What happens now is that the remaining 3 phones ring on the
>> first extension, but the dispatcher who is on a call, her phone does
>> not ring. I want her second extension ring along with the other 3
>> phones first extensions.
>>
>> In sip.conf I have all the extensions set to incominglimit=1 and the
>> pertinent part of extensions.conf is:
>>
>> exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
>> exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
>>
>> and so on.
>>
>> If anybody has any insight, or a better solution, that would be great.
>>
>> Thanks,
>>
>> -Tor Roberts
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[Asterisk-Users] fwd on busy when calling multiple extensions at once

2004-05-22 Thread Tor Roberts
Hi,
I am setting up a dispatch center where will have 4 call takers, all 
with Polycom IP 600 Sip phones. Each phone will be setup with 6 
extensions each. When a new call comes in, the first extension on all 
the phones will ring. This works fine, the problem is when one of the 
dispatchers is already using her first extension and another call comes 
in. What happens now is that the remaining 3 phones ring on the first 
extension, but the dispatcher who is on a call, her phone does not ring. 
I want her second extension ring along with the other 3 phones first 
extensions.

In sip.conf I have all the extensions set to incominglimit=1 and the 
pertinent part of extensions.conf is:

exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
and so on.
If anybody has any insight, or a better solution, that would be great.
Thanks,
-Tor Roberts
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Re: [Asterisk-Users] ISDN -> card? -> Asterisk

2004-03-26 Thread Tor Roberts
Michael,
I  won't be much help because I am just a couple of steps ahead of you, 
but I will try. It looks like there are not many people in the U.S. 
using BRI. Because it is so unpopular here, there are not many cards 
available that work. The key to getting a card that "might" work here, 
is if the card supports the NI-1 protocol. Most cards that do support it 
are active cards like the Eicon Diva Server, and are not cheap. There 
are a few cheap passive cards that support NI-1, but I don't know if 
they work.
Another problem with most of the cards that do work, is that they don't 
have a U interface, so you need to buy an external NT1, which will give 
you the required U interface. There is a company in Austalia that makes 
a card that does NI-1 and has a U interface, but I don't know if anyone 
has used it. The url for their card is: 
http://www.traverse.com.au/productview.do?product_id=14
I just picked up a cheap Dynalink card on ebay which I am going to try 
on Monday, when I can plug it into a BRI line. I am not holding my 
breath though.
My suggestion is to get a more expensive, active BRI card, and see if it 
works. If you have any luck, please let me know.

-Tor

Michael Welter wrote:

I'm having trouble determining which ISDN4Linux devices are usable in 
the US.  I want to integrate ISDN into my Asterisk PBX.  My circuit 
provider is Qwest.

Does anyone have a working ISDN BRI interface in the US?  Does the fax 
work?

Thanks,

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Re: [Asterisk-Users] Any ISDN BRI card recommendations for North America?

2004-03-18 Thread Tor Roberts
Rob,
Thanks for the info. Since it seems like BRI is not too popular in the 
U.S., I think that I will try to pick up a DIVA PCI and see if it will 
work with CAPI or i4l.

-Tor Roberts

Rob Fugina wrote:

On Wed, Mar 17, 2004 at 12:25:49PM -0800, Tor Roberts wrote:
 

Hi all,
I have been using Asterisk for a couple of months now  with some GS 
handsets and an X100P FXO card. The system works great, but I would like 
to add ISDN BRI  to take advantage of the extra features, faster call 
setup time, etc. I was wondering if anyone could recommend any BRI cards 
that work in the U.S. and don't cost a fortune. I have checked the 
archieves and it seems like there are not many people in the U.S. using BRI.
I was hoping that I could use either an Eicon DIVA PCI or an Eicon DIVA 
PRO as they are not that too expensive. If anyone has used either of 
these cards in the U.S., or can recommend another alternative, that 
would be great!
   

I'm looking for the same thing, for the same reasons.

I believe the PRO version is not supported by the i4l drivers.

Someone referred me to the following product, made by an Australian
company it seems, but I haven't been able to find a source...  To be
honext, I haven't tried too hard -- busy with other things.
http://www.traverse.com.au/productview.do?product_id=14

Rob 

 

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[Asterisk-Users] Any ISDN BRI card recommendations for North America?

2004-03-17 Thread Tor Roberts
Hi all,
I have been using Asterisk for a couple of months now  with some GS 
handsets and an X100P FXO card. The system works great, but I would like 
to add ISDN BRI  to take advantage of the extra features, faster call 
setup time, etc. I was wondering if anyone could recommend any BRI cards 
that work in the U.S. and don't cost a fortune. I have checked the 
archieves and it seems like there are not many people in the U.S. using BRI.
I was hoping that I could use either an Eicon DIVA PCI or an Eicon DIVA 
PRO as they are not that too expensive. If anyone has used either of 
these cards in the U.S., or can recommend another alternative, that 
would be great!

Thanks,

-Tor Roberts

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