Re: [Asterisk-Users] Asterisk as an outbound call machine?
I wouldn't trust it to do any real detection. I use the press # mod in 6 sec mod to be able to fwd to other phone #s without risking hitting the answering machine or wrong person. I don't believe there is any real way to detect what you are after as far as if the call is picked up. You would get status for busy and such though. -- William ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Asterisk as an outbound call machine?
Hi All... I have a need to phone a large number of people and collect information from them. I know Asterisk has a nice IVR system, but can it be used to initiate a call to people listed in a database or text file? Don't worry, this is not an annoying marketing thing. Thanks... ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Asterisk as an outbound call machine?
Jim,
What you are probably looking for is a superdialer mechanism, as it is
tricky to get Asterisk to do predictive dialing.
A superdialer (if you don't know what it is) is basically a forward call
succession plan. What happens is that you connect to one phone number
after another in successive order, with your agent sitting and listening
on one end.
Accomplishing this in Asterisk is fairly easy, and I approached a
similar problem with an AGI script (written in PHP to interface with our
database).
All you would need to do is have an agent connect to a specific
extension and then launch the AGI script. Here's something off the top
of my head:
extensions.conf
exten = 5000,1,Wait(1)
exten = 5000,2,Answer
exten = 5000,3,AGI(superdialer.php,${INSERT_SOME_PARAM_HERE})
exten = 5000,4,Hangup
superdialer.php (using PHP AGI)
?php
require_once('phpagi/phpagi.php');
require_once('AwesomePhoneNumberSelectCode.inc.php');
$agi = new AGI();
$numbers = AwesomePhoneNumberSelectCode_Execute();
// assume it returns an array of phone numbers
foreach ($numbers as $number) {
$agi-conlog(SuperDialing: $number);
// dial with a 30 second timeout (approx. 5 or 6 rings)
$result = $agi-agi_exec(EXEC Dial
IAX2/[EMAIL PROTECTED]/$number|30);
if ($result['code'] != 200) {
// error here
}
$result = $agi-agi_exec('channel status');
if (!is_array($result) || $result['code'] != 200) {
// asterisk terminated on us, so exit out
break;
}
}
?
Something like the above should allow you to accomplish what you're
looking to accomplish.
-Ken Shaw...
On Sat, 2004-09-18 at 10:56, Jim Archer wrote:
Hi All...
I have a need to phone a large number of people and collect information
from them. I know Asterisk has a nice IVR system, but can it be used to
initiate a call to people listed in a database or text file?
Don't worry, this is not an annoying marketing thing.
Thanks...
___
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___
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Re: [Asterisk-Users] Asterisk as an outbound call machine?
Hi Ken and thanks! That's great! I had never heard of the superdialer app
for Asterisk. I'm not sure what you mean by predictive dialing. But we
can write php code to go through the database.
I need to get this thing to run unatended. Is it possible for Asterisk to
recognize busy signals and answering machines? I realize answering
machines are tricky, but can it at least detect silence?
Thank you!
Jim
--On Saturday, September 18, 2004 11:25 AM -0700 Kenneth Shaw
[EMAIL PROTECTED] wrote:
Jim,
What you are probably looking for is a superdialer mechanism, as it is
tricky to get Asterisk to do predictive dialing.
A superdialer (if you don't know what it is) is basically a forward call
succession plan. What happens is that you connect to one phone number
after another in successive order, with your agent sitting and listening
on one end.
Accomplishing this in Asterisk is fairly easy, and I approached a
similar problem with an AGI script (written in PHP to interface with our
database).
All you would need to do is have an agent connect to a specific
extension and then launch the AGI script. Here's something off the top
of my head:
extensions.conf
exten = 5000,1,Wait(1)
exten = 5000,2,Answer
exten = 5000,3,AGI(superdialer.php,${INSERT_SOME_PARAM_HERE})
exten = 5000,4,Hangup
superdialer.php (using PHP AGI)
?php
require_once('phpagi/phpagi.php');
require_once('AwesomePhoneNumberSelectCode.inc.php');
$agi = new AGI();
$numbers = AwesomePhoneNumberSelectCode_Execute();
// assume it returns an array of phone numbers
foreach ($numbers as $number) {
$agi-conlog(SuperDialing: $number);
// dial with a 30 second timeout (approx. 5 or 6 rings)
$result = $agi-agi_exec(EXEC Dial
IAX2/[EMAIL PROTECTED]/$number|30);
if ($result['code'] != 200) {
// error here
}
$result = $agi-agi_exec('channel status');
if (!is_array($result) || $result['code'] != 200) {
// asterisk terminated on us, so exit out
break;
}
}
?
Something like the above should allow you to accomplish what you're
looking to accomplish.
-Ken Shaw...
On Sat, 2004-09-18 at 10:56, Jim Archer wrote:
Hi All...
I have a need to phone a large number of people and collect information
from them. I know Asterisk has a nice IVR system, but can it be used to
initiate a call to people listed in a database or text file?
Don't worry, this is not an annoying marketing thing.
Thanks...
___
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http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
___
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