Re: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-29 Thread Charlie Hedlin
I can attest that my SUPPORTED device never lost service.  This was a 
Cisco 7960 configured with their TFTP config file (although from my tftp 
server, I intercepted the file before allowing the phone to use it, but 
didn't make any changes).

It uses the sip server sip.broadvoice.com via the SRV records for the 
outbound sip proxy listed as as proxy.broadvoice.com

So, I chalked it up to confusion, they changed the rules and prevented 
direct connections to their sip server.  Their supported devices worked 
fine using their configuration because they the outbound proxy.

I will also admit that using a single phone on their system is totally 
useless, but I plugged it in to try and narrow down the problem, within 
hours of the outage start on Sunday evening.

Charlie Hedlin
Brian McManus wrote:
I do have a few questions about the broadvoice outage:
1) Did supported devices ever loose service?
2) IDo supported devices use the same SIP server, aka, the SIP SRV 
entries in sip.broadvoice.com, as asterisk would have if configured 
properly?
3) Would the asterisk SIP SRVLOOKUP entry prevent non-supported 
devices from loosing service during that outage?

I'm only curious because I may be giving them service, as they are the 
only VoIP provider with number portability that will allow asterisk, 
and third party SIP devices.

However, long outages are of course unacceptable If there 
supported devices never lost service, i'm willing to chalk it up to 
a little confusion, and assume that properly configuring DNS SRV 
Lookups is how I will prevent such an outage in the future.

Brian
James Jones wrote:
not sure I know is pinging does not work.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Wolfgang S.
Rupprecht
Sent: Monday, July 26, 2004 5:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James
[EMAIL PROTECTED] (James Jones) writes:
 

you can not ping that address because ICMP is turned off.
  

Do you mean *all* ICMP is turned off or just icmp-echo-request /
icmp-echo-reply?
-wolfgang
 

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RE: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-27 Thread James Jones
not sure I know is pinging does not work.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Wolfgang S.
Rupprecht
Sent: Monday, July 26, 2004 5:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James


[EMAIL PROTECTED] (James Jones) writes:
 you can not ping that address because ICMP is turned off.

Do you mean *all* ICMP is turned off or just icmp-echo-request /
icmp-echo-reply?

-wolfgang
-- 
Wolfgang S. Rupprechthttp://www.wsrcc.com/wolfgang/
openbsd amd64 http://www.wsrcc.com/wolfgang/ftp/asterisk-openbsd35.patch
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Re: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-27 Thread Brian McManus
I do have a few questions about the broadvoice outage:
1) Did supported devices ever loose service?
2) IDo supported devices use the same SIP server, aka, the SIP SRV 
entries in sip.broadvoice.com, as asterisk would have if configured 
properly?
3) Would the asterisk SIP SRVLOOKUP entry prevent non-supported devices 
from loosing service during that outage?

I'm only curious because I may be giving them service, as they are the 
only VoIP provider with number portability that will allow asterisk, 
and third party SIP devices.

However, long outages are of course unacceptable If there 
supported devices never lost service, i'm willing to chalk it up to a 
little confusion, and assume that properly configuring DNS SRV Lookups 
is how I will prevent such an outage in the future.

Brian
James Jones wrote:
not sure I know is pinging does not work.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Wolfgang S.
Rupprecht
Sent: Monday, July 26, 2004 5:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James
[EMAIL PROTECTED] (James Jones) writes:
 

you can not ping that address because ICMP is turned off.
   

Do you mean *all* ICMP is turned off or just icmp-echo-request /
icmp-echo-reply?
-wolfgang
 

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Re: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-26 Thread Deon Rodden
Greetings,

C:\ping 147.135.8.129

Pinging 147.135.8.129 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 147.135.8.129:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\ping 147.135.0.129

Pinging 147.135.0.129 with 32 bytes of data:

Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.

Ping statistics for 147.135.0.129:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\


The first one is probably a firewall, but the 147.135.0.129 indicates a
larger problem.



P.S - Can phones that do not support outbound proxy also register at
147.135.8.128 (not just Asterisk?)


- Original Message - 
From: Wolfgang S. Rupprecht [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, July 26, 2004 1:57 PM
Subject: Re: [Asterisk-Users] Broadvoice problems again



 [EMAIL PROTECTED] (Olle E. Johansson) writes:
  The easiest first-level hack would be to randomly choose on of the
  SRV records provided they have the same weight.

 One of the other posts mentioned their ATA that simply registered with
 all the addresses.  I don't think it would be a big or difficult
 change to have asterisk register with all the addresses also.

 I'm not sure what the right thing for outgoing is, or if it is even
 possible to have asterisk try all the sip servers in parallel, and
 then blow off the ones that are late in replying.  That sounds like a
 much more involved hack.

 (I'll try to hack the registration issue here and post some GPL-ed
 patches if I get it working.)

 -wolfgang
 -- 
 Wolfgang S. Rupprechthttp://www.wsrcc.com/wolfgang/
 openbsd amd64 http://www.wsrcc.com/wolfgang/ftp/asterisk-openbsd35.patch
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Re: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-26 Thread Jeff Pyle
Both the ping timeouts are normal responses.  Don't worry.  The hosts are
there, and functioning.  I promise.

As far as the outbound proxy question...  The key seems to be keeping
@sip.broadvoice.com included in the URI while sending the request to the
proxy (a .128 address).  The only way I've been able to accomplish this is
with a hosts file.  I'm not quite sure how you'd accomplish this in a
phone flying solo.

In other words, register [EMAIL PROTECTED], but send the
request to proxy.broadvoice.com.  It also seems that if a proper SRV
record were set up for sip.broadvoice.com, this would work
semi-automagically.  Assuming the phone supported SRV in DNS.

Hope that helps.

- Jeff



 Greetings,

 C:\ping 147.135.8.129

 Pinging 147.135.8.129 with 32 bytes of data:

 Request timed out.
 Request timed out.
 Request timed out.
 Request timed out.

 Ping statistics for 147.135.8.129:
 Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 Approximate round trip times in milli-seconds:
 Minimum = 0ms, Maximum =  0ms, Average =  0ms

 C:\ping 147.135.0.129

 Pinging 147.135.0.129 with 32 bytes of data:

 Reply from 147.135.3.6: Destination host unreachable.
 Reply from 147.135.3.6: Destination host unreachable.
 Reply from 147.135.3.6: Destination host unreachable.
 Reply from 147.135.3.6: Destination host unreachable.

 Ping statistics for 147.135.0.129:
 Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
 Approximate round trip times in milli-seconds:
 Minimum = 0ms, Maximum =  0ms, Average =  0ms

 C:\


 The first one is probably a firewall, but the 147.135.0.129 indicates a
 larger problem.



 P.S - Can phones that do not support outbound proxy also register at
 147.135.8.128 (not just Asterisk?)

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RE: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-26 Thread James Jones
you can not ping that address because ICMP is turned off.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Deon Rodden
Sent: Monday, July 26, 2004 2:22 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James


Greetings,

C:\ping 147.135.8.129

Pinging 147.135.8.129 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 147.135.8.129:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\ping 147.135.0.129

Pinging 147.135.0.129 with 32 bytes of data:

Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.
Reply from 147.135.3.6: Destination host unreachable.

Ping statistics for 147.135.0.129:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\


The first one is probably a firewall, but the 147.135.0.129 indicates a
larger problem.



P.S - Can phones that do not support outbound proxy also register at
147.135.8.128 (not just Asterisk?)


- Original Message - 
From: Wolfgang S. Rupprecht [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, July 26, 2004 1:57 PM
Subject: Re: [Asterisk-Users] Broadvoice problems again



 [EMAIL PROTECTED] (Olle E. Johansson) writes:
  The easiest first-level hack would be to randomly choose on of the
  SRV records provided they have the same weight.

 One of the other posts mentioned their ATA that simply registered with
 all the addresses.  I don't think it would be a big or difficult
 change to have asterisk register with all the addresses also.

 I'm not sure what the right thing for outgoing is, or if it is even
 possible to have asterisk try all the sip servers in parallel, and
 then blow off the ones that are late in replying.  That sounds like a
 much more involved hack.

 (I'll try to hack the registration issue here and post some GPL-ed
 patches if I get it working.)

 -wolfgang
 -- 
 Wolfgang S. Rupprechthttp://www.wsrcc.com/wolfgang/
 openbsd amd64 http://www.wsrcc.com/wolfgang/ftp/asterisk-openbsd35.patch
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Version: 6.0.726 / Virus Database: 481 - Release Date: 7/22/2004
 
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Re: [Asterisk-Users] Broadvoice problems again Attn: James

2004-07-26 Thread Wolfgang S. Rupprecht
[EMAIL PROTECTED] (James Jones) writes:
 you can not ping that address because ICMP is turned off.

Do you mean *all* ICMP is turned off or just icmp-echo-request /
icmp-echo-reply?

-wolfgang
-- 
Wolfgang S. Rupprechthttp://www.wsrcc.com/wolfgang/
openbsd amd64 http://www.wsrcc.com/wolfgang/ftp/asterisk-openbsd35.patch
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