RE: [Asterisk-Users] Call Queues and Transfers
On dial command yes, wtWT just in case, and it works when Im the one that originated the call, but for example, I have the same problem that you have when the call comes in thru a Zap channel. I cant make transfer to work eventhough the dial command that sent the incoming Zap call to me has wtWT. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Guido Hecken Sent: Martes, 15 de Marzo de 2005 04:22 a.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call Queues and Transfers We had the same problems with transferring calls in queues. Sometimes, after pressing the # Key twice !!, we hear Allison say "Transferring". Which Phones do you use? What shows up in the cli debug? Are you using t and T options in the dial command? Regards, Guido Hecken > Guys.. Why is it that when a call comes to a call queue and in term > gets assigned to an agent, if that agent tries to xfer the call using > # or any other feature, it doesn't do anything? I just hear the > "pleeps" on the phone > but asterisk doesn't intervene with the "Transfer" prompt. > > Am I missing something? > > Thx! ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Call Queues and Transfers
Jolio, no, I checked the wiki and didnt see that parameter there, but I just checked show application queue and made the necessary modifications. Thx Guys! From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of João AmaroSent: Martes, 15 de Marzo de 2005 04:12 a.m.To: Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: [Asterisk-Users] Call Queues and Transfers -BEGIN PGP SIGNED MESSAGE-Hash: SHA1HiHow do you queue the incoming call ?Do you queue the call with the t option (allow the called user totransfer the calling user) ?RegardsJoão AmaroAnton Krall wrote:| Guys.. Why is it that when a call comes to a call queue and in term| gets assigned to an agent, if that agent tries to xfer the call| using # or any other feature, it doesn't do anything? I just hear| the "pleeps" on the phone but asterisk doesn't intervene with the| "Transfer" prompt.|| Am I missing something?|| Thx!||-BEGIN PGP SIGNATURE-Version: GnuPG v1.2.4 (GNU/Linux)iD8DBQFCNrUHJUm/Bor63CERArJ7AJ9abH3agaqqq12Gc4HIl+Y5wlVY/wCeM/PO7WSe4JfZVshJVbAqPC/4r40==EajH-END PGP SIGNATURE- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Call Queues and Transfers
Thx Adam, Ill try with |t and see what happens. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam Goryachev Sent: Martes, 15 de Marzo de 2005 04:08 a.m. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Queues and Transfers On Tue, 2005-03-15 at 03:53 -0600, Anton Krall wrote: > Guys.. Why is it that when a call comes to a call queue and in term > gets assigned to an agent, if that agent tries to xfer the call using > # or any other feature, it doesn't do anything? I just hear the > "pleeps" on the phone but asterisk doesn't intervene with the "Transfer" prompt. > > Am I missing something? Yes, all the information that would allow me to actually help you... How about the output from the * CLI before/during/after this attempted transfer. How about a copy of the extensions.conf (relevant portions)? That's just for starters... PS, oh okay, I'll give you a fish "show application queue" Regards, Adam -- Adam Goryachev Website Managers Ph: +61 2 9345 4395[EMAIL PROTECTED] Fax: +61 2 9345 4396www.websitemanagers.com.au ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Call Queues and Transfers
We had the same problems with transferring calls in queues. Sometimes, after pressing the # Key twice !!, we hear Allison say "Transferring". Which Phones do you use? What shows up in the cli debug? Are you using t and T options in the dial command? Regards, Guido Hecken > Guys.. Why is it that when a call comes to a call queue and in term gets > assigned to an agent, if that agent tries to xfer the call using # or any > other feature, it doesn't do anything? I just hear the "pleeps" on the phone > but asterisk doesn't intervene with the "Transfer" prompt. > > Am I missing something? > > Thx! ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queues and Transfers
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi How do you queue the incoming call ? Do you queue the call with the t option (allow the called user to transfer the calling user) ? Regards João Amaro Anton Krall wrote: | Guys.. Why is it that when a call comes to a call queue and in term | gets assigned to an agent, if that agent tries to xfer the call | using # or any other feature, it doesn't do anything? I just hear | the "pleeps" on the phone but asterisk doesn't intervene with the | "Transfer" prompt. | | Am I missing something? | | Thx! | | -BEGIN PGP SIGNATURE- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFCNrUHJUm/Bor63CERArJ7AJ9abH3agaqqq12Gc4HIl+Y5wlVY/wCeM/PO 7WSe4JfZVshJVbAqPC/4r40= =EajH -END PGP SIGNATURE- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Queues and Transfers
On Tue, 2005-03-15 at 03:53 -0600, Anton Krall wrote: > Guys.. Why is it that when a call comes to a call queue and in term gets > assigned to an agent, if that agent tries to xfer the call using # or any > other feature, it doesn't do anything? I just hear the "pleeps" on the phone > but asterisk doesn't intervene with the "Transfer" prompt. > > Am I missing something? Yes, all the information that would allow me to actually help you... How about the output from the * CLI before/during/after this attempted transfer. How about a copy of the extensions.conf (relevant portions)? That's just for starters... PS, oh okay, I'll give you a fish "show application queue" Regards, Adam -- Adam Goryachev Website Managers Ph: +61 2 9345 4395[EMAIL PROTECTED] Fax: +61 2 9345 4396www.websitemanagers.com.au ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Call Queues and Transfers
Guys.. Why is it that when a call comes to a call queue and in term gets assigned to an agent, if that agent tries to xfer the call using # or any other feature, it doesn't do anything? I just hear the "pleeps" on the phone but asterisk doesn't intervene with the "Transfer" prompt. Am I missing something? Thx! ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
