Re: [Asterisk-Users] Changing caller id on transfer
On 03/04/06 23:17 Cosmin Prund said the following: My dial plan is as simple as it gets: exten => 101,1,Dial(sip/sip101,180,Ttr) But I'm doing blind transfers and you're doing attended transfers. oh right, i had misadverntly thought you were doing attended xfers as well. with blind xfers, we do get the behaviour you've noticed. -- Regards, /\_/\ "All dogs go to heaven." [EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+ | for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do | | echo "The opinions here in no way reflect the opinions of my $a $b." | | done; done | +=+ ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Changing caller id on transfer
My dial plan is as simple as it gets: exten => 101,1,Dial(sip/sip101,180,Ttr) But I'm doing blind transfers and you're doing attended transfers. > -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Dinesh Nair > Sent: Saturday, March 04, 2006 7:05 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Changing caller id on transfer > > > > On 03/03/06 04:17 Cosmin Prund said the following: > > How can I change the caller id on a transferred call so the called party > > knows the call has been transferred from a colleague and it's not coming > > directly from our outside lines? > > ironic ! we're trying to do the reverse: > > 1. call comes in via our digium zap lines > 2. receptionist answers > 3. receptionist uses atxfer (*1 in features.conf) to transfer to extension > 4. called extension sees callerid of receptionist's extension > > we'd like #4 to read, "extension called extension sees callerid of > original > caller" ! > > could you post your dialplan ? > > -- > Regards, /\_/\ "All dogs go to heaven." > [EMAIL PROTECTED](0 0)http://www.alphaque.com/ > +==oOO--(_)--OOo > ==+ > | for a in past present future; do > | > | for b in clients employers associates relatives neighbours pets; do > | > | echo "The opinions here in no way reflect the opinions of my $a $b." > | > | done; done > | > += > + > ___ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Changing caller id on transfer
Thanks for the tip!
I shoud have found this on my own...
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of C F
> Sent: Friday, March 03, 2006 5:02 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Changing caller id on transfer
>
> Use the following variable in the dialplan to figure out that it has
> been transfered (this only works on a blind transfer) and change CID
> as you wish:
> # ${BLINDTRANSFER}: The active SIP channel that dialed the number.
> This will return the SIP Channel that dialed the number when doing
> blind transfers - see BLINDTRANSFER
> This is a paste from:
> http://www.voip-info.org/wiki-asterisk+variables
> and is also in:
> /doc/README.variables and
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Re: [Asterisk-Users] Changing caller id on transfer
On 03/03/06 04:17 Cosmin Prund said the following: How can I change the caller id on a transferred call so the called party knows the call has been transferred from a colleague and it's not coming directly from our outside lines? ironic ! we're trying to do the reverse: 1. call comes in via our digium zap lines 2. receptionist answers 3. receptionist uses atxfer (*1 in features.conf) to transfer to extension 4. called extension sees callerid of receptionist's extension we'd like #4 to read, "extension called extension sees callerid of original caller" ! could you post your dialplan ? -- Regards, /\_/\ "All dogs go to heaven." [EMAIL PROTECTED](0 0)http://www.alphaque.com/ +==oOO--(_)--OOo==+ | for a in past present future; do| | for b in clients employers associates relatives neighbours pets; do | | echo "The opinions here in no way reflect the opinions of my $a $b." | | done; done | +=+ ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Changing caller id on transfer
Use the following variable in the dialplan to figure out that it has
been transfered (this only works on a blind transfer) and change CID
as you wish:
# ${BLINDTRANSFER}: The active SIP channel that dialed the number.
This will return the SIP Channel that dialed the number when doing
blind transfers - see BLINDTRANSFER
This is a paste from:
http://www.voip-info.org/wiki-asterisk+variables
and is also in:
/doc/README.variables and
On 3/2/06, Cosmin Prund <[EMAIL PROTECTED]> wrote:
> I'm doing unattended transfers (ie: I dial #123 to transfer).
>
> I thought there is an easy way to know you're dialing out OR talking to
> someone and doing an unattended transfer. If there's no such thing, I'll
> just go with the suggestion of prefixing the caller id with something all
> phones can understand, and doing this for all calls.
>
> I do not need to care about outbound transfers since all my outbound lines
> are FXO and I can't spoof the caller id anyway!
>
> Are there any "codes" caller-id aware analog phones understand and I can
> place in the caller id to be easily identified?
>
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:asterisk-users-
> > [EMAIL PROTECTED] On Behalf Of Joseph Tanner
> > Sent: Thursday, March 02, 2006 10:43 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [Asterisk-Users] Changing caller id on transfer
> >
> > Hrm, well it depends exactly how you're transferring calls as to how
> > you'd write it in extensions.conf. Is it being transferred to an
> > internal line or to an external line? If external, then of course you
> > need to be able to set the outgoing callerid (you'd basically be
> > spoofing it, but that shouldn't be an issue).
> >
> > I have done something similar, but not exactly like what you're
> > wanting. I'm not sure what the best way to do it would be. Perhaps
> > you could set the callerid early in asterisk in a variable (name it
> > something like, ${OUTGOINGCALLERID}). Before making an outgoing call,
> > check asterisk's built-in callerid variable, if it's empty then set it
> > to your special variable. If it's not empty, then use it (so a normal
> > outgoing call wouldn't already have callerid set, and would use your
> > value, but if an incoming call came in then the callerid variable
> > would be set, and we'd use that instead).
> >
> > The way I did it would require that a user start off in a different
> > context based on whether they're receiving a call, or making an
> > outgoing call. Perhaps you can check for a flash, or make them dial a
> > special extension to make an outgoing, transferred call? I dunno, my
> > setup's unique and I'm not sure how you can adapt it to your needs.
> > Anyways, if you can get them in a different context, then it's simple.
> > In your normal outgoing context, the very first line should be what
> > sets the callerid. In the special incoming then outgoing context, do
> > something like this:
> >
> > exten => _1NXXNXX,8,Goto(cell-out,${EXTEN},2)
> >
> > In this case, _1NXXNXX is the extension matched when I dial a
> > normal long-distance number (such as 1-931-555-1212). It jumps to the
> > [cell-out] context (can name this anything you want, this is just my
> > setup with calling out via bluetooth), it keeps the extension the same
> > (so in [cell-out] we would need an extension of _1NXXNXX), and
> > goes to priority 2. This bypasses the first priority, which is where
> > you set callerid for regular outgoing calls, so now you'll use the
> > existing value for the outgoing callerid, instead of changing it.
> >
> > You could just as easily recreate your dialplan for outgoing calls
> > that are transferred, but I prefer to jump to an existing context,
> > that way I only have to change one part of extensions.conf. I know
> > that if I can make a long-distance call from a local extension, then
> > it'll work when someone calls in and gets bridged, because the code is
> > exactly the same except for setting callerid.
> >
> > Hope that helps more than it confuses.
> >
> > Joseph Tanner
> >
> > On 3/2/06, Cosmin Prund <[EMAIL PROTECTED]> wrote:
> > > As usual, this is most likely a easy question, but here it goes any way:
> > >
> > > How can I change the caller id on a transferred call so the called party
> > > knows the call has been transferred from a colleague and it's not coming
> > > directly from o
Re: [Asterisk-Users] Changing caller id on transfer
Ooooh, that's an excellent idea -- that's how I did my extension matrix
but didn't even think:
X10 Receptionist
X12 Mojo
X13 Charles
...etc...
where:
X = 1 to ring extension directly
X = 2 to send to user's voicemail
X = 3 to send to user's auxiliary phone (wireless/cellphone/softphone)
X = 4 to page user's phone directly (autoanswer)
the problem I ran into with my specific numbering scheme is that it used
three digits and I couldn't use extension X11, 'cause of all the real
X11s like 411, 611, 911, etc. haha!
Moj
Matt Riddell [NZ] wrote:
Cosmin Prund wrote:
As usual, this is most likely a easy question, but here it goes any way:
How can I change the caller id on a transferred call so the called party
knows the call has been transferred from a colleague and it's not coming
directly from our outside lines?
The story goes like this:
1) Client calls. All phones ring.
2) Someone picks up the phone.
3) The phone gets transferred to someone.
4) The person that gets the transferred call sees the original caller id and
doesn't know the call has been transferred. I'd like the person that gets
the transfer to see the caller id with a digit prefix. Ex: Original
caller-id: 0269123456; Caller id if the call has been transferred:
1*0269123456
I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
transfer and not calling someone?
You could do transfers for a number starting with 8 or whatever
So instead of transferring to 101 (the user's extension), you could
transfer to 8101. Then:
exten => _8XXX,1,SetCallerId(1*${CALLERIDNUM})
exten => _8XXX,2,Goto(extensions,${EXTEN:1},1)
Please not that the SetCallerID has been deprecated and should be
replaced in versions >1.2 with:
Set(CALLERID(number)=1*${CALLERIDNUM})
--
Mojo <[EMAIL PROTECTED]>
Office Manger, Horan & Company, LLC
(907) 747- x112
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RE: [Asterisk-Users] Changing caller id on transfer
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of Matt Riddell [NZ]
> Sent: Thursday, March 02, 2006 10:55 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Changing caller id on transfer
>
> You could do transfers for a number starting with 8 or whatever
>
> So instead of transferring to 101 (the user's extension), you could
> transfer to 8101. Then:
>
> exten => _8XXX,1,SetCallerId(1*${CALLERIDNUM})
> exten => _8XXX,2,Goto(extensions,${EXTEN:1},1)
Neh... too much trouble. I'd rather prefix all calls with the "internal"
flag. Most people would not remamber the extra codes any way.
> Please not that the SetCallerID has been deprecated and should be
> replaced in versions >1.2 with:
>
> Set(CALLERID(number)=1*${CALLERIDNUM})
>
> --
> Cheers,
>
> Matt Riddell
Thanks for the tip!
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RE: [Asterisk-Users] Changing caller id on transfer
I'm doing unattended transfers (ie: I dial #123 to transfer).
I thought there is an easy way to know you're dialing out OR talking to
someone and doing an unattended transfer. If there's no such thing, I'll
just go with the suggestion of prefixing the caller id with something all
phones can understand, and doing this for all calls.
I do not need to care about outbound transfers since all my outbound lines
are FXO and I can't spoof the caller id anyway!
Are there any "codes" caller-id aware analog phones understand and I can
place in the caller id to be easily identified?
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of Joseph Tanner
> Sent: Thursday, March 02, 2006 10:43 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Changing caller id on transfer
>
> Hrm, well it depends exactly how you're transferring calls as to how
> you'd write it in extensions.conf. Is it being transferred to an
> internal line or to an external line? If external, then of course you
> need to be able to set the outgoing callerid (you'd basically be
> spoofing it, but that shouldn't be an issue).
>
> I have done something similar, but not exactly like what you're
> wanting. I'm not sure what the best way to do it would be. Perhaps
> you could set the callerid early in asterisk in a variable (name it
> something like, ${OUTGOINGCALLERID}). Before making an outgoing call,
> check asterisk's built-in callerid variable, if it's empty then set it
> to your special variable. If it's not empty, then use it (so a normal
> outgoing call wouldn't already have callerid set, and would use your
> value, but if an incoming call came in then the callerid variable
> would be set, and we'd use that instead).
>
> The way I did it would require that a user start off in a different
> context based on whether they're receiving a call, or making an
> outgoing call. Perhaps you can check for a flash, or make them dial a
> special extension to make an outgoing, transferred call? I dunno, my
> setup's unique and I'm not sure how you can adapt it to your needs.
> Anyways, if you can get them in a different context, then it's simple.
> In your normal outgoing context, the very first line should be what
> sets the callerid. In the special incoming then outgoing context, do
> something like this:
>
> exten => _1NXXNXX,8,Goto(cell-out,${EXTEN},2)
>
> In this case, _1NXXNXX is the extension matched when I dial a
> normal long-distance number (such as 1-931-555-1212). It jumps to the
> [cell-out] context (can name this anything you want, this is just my
> setup with calling out via bluetooth), it keeps the extension the same
> (so in [cell-out] we would need an extension of _1NXXNXX), and
> goes to priority 2. This bypasses the first priority, which is where
> you set callerid for regular outgoing calls, so now you'll use the
> existing value for the outgoing callerid, instead of changing it.
>
> You could just as easily recreate your dialplan for outgoing calls
> that are transferred, but I prefer to jump to an existing context,
> that way I only have to change one part of extensions.conf. I know
> that if I can make a long-distance call from a local extension, then
> it'll work when someone calls in and gets bridged, because the code is
> exactly the same except for setting callerid.
>
> Hope that helps more than it confuses.
>
> Joseph Tanner
>
> On 3/2/06, Cosmin Prund <[EMAIL PROTECTED]> wrote:
> > As usual, this is most likely a easy question, but here it goes any way:
> >
> > How can I change the caller id on a transferred call so the called party
> > knows the call has been transferred from a colleague and it's not coming
> > directly from our outside lines?
> >
> > The story goes like this:
> > 1) Client calls. All phones ring.
> > 2) Someone picks up the phone.
> > 3) The phone gets transferred to someone.
> > 4) The person that gets the transferred call sees the original caller id
> and
> > doesn't know the call has been transferred. I'd like the person that
> gets
> > the transfer to see the caller id with a digit prefix. Ex: Original
> > caller-id: 0269123456; Caller id if the call has been transferred:
> > 1*0269123456
> >
> > I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm
> doing a
> > transfer and not calling someone?
> >
> > ___
> > --Bandwidth and Colocation provided by Easynews.com --
&g
Re: [Asterisk-Users] Changing caller id on transfer
Cosmin Prund wrote:
> As usual, this is most likely a easy question, but here it goes any way:
>
> How can I change the caller id on a transferred call so the called party
> knows the call has been transferred from a colleague and it's not coming
> directly from our outside lines?
>
> The story goes like this:
> 1) Client calls. All phones ring.
> 2) Someone picks up the phone.
> 3) The phone gets transferred to someone.
> 4) The person that gets the transferred call sees the original caller id and
> doesn't know the call has been transferred. I'd like the person that gets
> the transfer to see the caller id with a digit prefix. Ex: Original
> caller-id: 0269123456; Caller id if the call has been transferred:
> 1*0269123456
>
> I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
> transfer and not calling someone?
You could do transfers for a number starting with 8 or whatever
So instead of transferring to 101 (the user's extension), you could
transfer to 8101. Then:
exten => _8XXX,1,SetCallerId(1*${CALLERIDNUM})
exten => _8XXX,2,Goto(extensions,${EXTEN:1},1)
Please not that the SetCallerID has been deprecated and should be
replaced in versions >1.2 with:
Set(CALLERID(number)=1*${CALLERIDNUM})
--
Cheers,
Matt Riddell
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Re: [Asterisk-Users] Changing caller id on transfer
Hrm, well it depends exactly how you're transferring calls as to how
you'd write it in extensions.conf. Is it being transferred to an
internal line or to an external line? If external, then of course you
need to be able to set the outgoing callerid (you'd basically be
spoofing it, but that shouldn't be an issue).
I have done something similar, but not exactly like what you're
wanting. I'm not sure what the best way to do it would be. Perhaps
you could set the callerid early in asterisk in a variable (name it
something like, ${OUTGOINGCALLERID}). Before making an outgoing call,
check asterisk's built-in callerid variable, if it's empty then set it
to your special variable. If it's not empty, then use it (so a normal
outgoing call wouldn't already have callerid set, and would use your
value, but if an incoming call came in then the callerid variable
would be set, and we'd use that instead).
The way I did it would require that a user start off in a different
context based on whether they're receiving a call, or making an
outgoing call. Perhaps you can check for a flash, or make them dial a
special extension to make an outgoing, transferred call? I dunno, my
setup's unique and I'm not sure how you can adapt it to your needs.
Anyways, if you can get them in a different context, then it's simple.
In your normal outgoing context, the very first line should be what
sets the callerid. In the special incoming then outgoing context, do
something like this:
exten => _1NXXNXX,8,Goto(cell-out,${EXTEN},2)
In this case, _1NXXNXX is the extension matched when I dial a
normal long-distance number (such as 1-931-555-1212). It jumps to the
[cell-out] context (can name this anything you want, this is just my
setup with calling out via bluetooth), it keeps the extension the same
(so in [cell-out] we would need an extension of _1NXXNXX), and
goes to priority 2. This bypasses the first priority, which is where
you set callerid for regular outgoing calls, so now you'll use the
existing value for the outgoing callerid, instead of changing it.
You could just as easily recreate your dialplan for outgoing calls
that are transferred, but I prefer to jump to an existing context,
that way I only have to change one part of extensions.conf. I know
that if I can make a long-distance call from a local extension, then
it'll work when someone calls in and gets bridged, because the code is
exactly the same except for setting callerid.
Hope that helps more than it confuses.
Joseph Tanner
On 3/2/06, Cosmin Prund <[EMAIL PROTECTED]> wrote:
> As usual, this is most likely a easy question, but here it goes any way:
>
> How can I change the caller id on a transferred call so the called party
> knows the call has been transferred from a colleague and it's not coming
> directly from our outside lines?
>
> The story goes like this:
> 1) Client calls. All phones ring.
> 2) Someone picks up the phone.
> 3) The phone gets transferred to someone.
> 4) The person that gets the transferred call sees the original caller id and
> doesn't know the call has been transferred. I'd like the person that gets
> the transfer to see the caller id with a digit prefix. Ex: Original
> caller-id: 0269123456; Caller id if the call has been transferred:
> 1*0269123456
>
> I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
> transfer and not calling someone?
>
> ___
> --Bandwidth and Colocation provided by Easynews.com --
>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Re: [Asterisk-Users] Changing caller id on transfer
We just had to bite the bullet and recognize the number following the
prepended string as being internal or external. We prepend the string
"INT:" so if I call my coworker, he sees "INT:Mojo" as the caller id, or
"INT:112" if I have it set to do extensions instead of names. if an
example incoming call came to me and I transferred it to my coworker, he
might see "INT:DIR ASST" or "INT:18005551212", respectively as
configured. pretty much, if the callerid number is just three digits
long, we know it's an internal extension calling us directly and not
transferring somebody to us. If there's no INT: prepended, we're seeing
the first incarnation of the call. The only problem I've had is when it
gets transferred again, another INT gets on there: "INT:INT:Mojo".
You probably have separate contexts for when you dial another internal
extension and when an incoming line comes in. To try this you would add
the prepended strong to the internal context.
Moj
Cosmin Prund wrote:
As usual, this is most likely a easy question, but here it goes any way:
How can I change the caller id on a transferred call so the called party
knows the call has been transferred from a colleague and it's not coming
directly from our outside lines?
The story goes like this:
1) Client calls. All phones ring.
2) Someone picks up the phone.
3) The phone gets transferred to someone.
4) The person that gets the transferred call sees the original caller id and
doesn't know the call has been transferred. I'd like the person that gets
the transfer to see the caller id with a digit prefix. Ex: Original
caller-id: 0269123456; Caller id if the call has been transferred:
1*0269123456
I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
transfer and not calling someone?
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--
Mojo <[EMAIL PROTECTED]>
Office Manger, Horan & Company, LLC
(907) 747- x112
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[Asterisk-Users] Changing caller id on transfer
As usual, this is most likely a easy question, but here it goes any way:
How can I change the caller id on a transferred call so the called party
knows the call has been transferred from a colleague and it's not coming
directly from our outside lines?
The story goes like this:
1) Client calls. All phones ring.
2) Someone picks up the phone.
3) The phone gets transferred to someone.
4) The person that gets the transferred call sees the original caller id and
doesn't know the call has been transferred. I'd like the person that gets
the transfer to see the caller id with a digit prefix. Ex: Original
caller-id: 0269123456; Caller id if the call has been transferred:
1*0269123456
I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
transfer and not calling someone?
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