Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-09-17 Thread Maurizio Marini
On Friday 20 August 2004 09:54, Massimo De Nadal wrote:
 I've asked Grandstream tech support about attended transfer.
 They told me that in about a month there will be available a firmware
 upgrade that supports attended transfer natively.

 maxx

any news?

-- 
Maurizio Marini GSM +39-335-8259739
Work: +39-0721-855285   Fax +39-0721-859609
Home: +39-0721-950396   IAXTel: (700) 350-1234
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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-09-17 Thread Chris Shaw
 I've asked Grandstream tech support about attended transfer.
 They told me that in about a month there will be available a firmware
 upgrade that supports attended transfer natively.

I never heard this, SWEET! You're not kidding right? This is something the
phone REALLY needs. Now if they could just get the conference button to be
something other than just a decoration...

-Chris

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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-20 Thread Massimo De Nadal
I've asked Grandstream tech support about attended transfer.
They told me that in about a month there will be available a firmware
upgrade that supports attended transfer natively.

maxx

Chris Shaw wrote:
 I know this must have been asked before, but I was just wondering, the
 manual says it can do attended transfers, has anyone gotten this to work
 successfully? How did they do it?

 Is it possible to do attended transfers with the 'T' dial option? If so,
 how?

 -Chris

 Chris Shaw
 IS Manager
 Water Tech Industries
 Phone: (888)-254-8412
 Fax: (503)-261-9118
 E-Mail: [EMAIL PROTECTED]

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[Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Chris Shaw
I know this must have been asked before, but I was just wondering, the
manual says it can do attended transfers, has anyone gotten this to work
successfully? How did they do it?

Is it possible to do attended transfers with the 'T' dial option? If so,
how?

-Chris

Chris Shaw
IS Manager
Water Tech Industries
Phone: (888)-254-8412
Fax: (503)-261-9118
E-Mail: [EMAIL PROTECTED]

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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Ryan Courtnage
Chris Shaw wrote:
I know this must have been asked before, but I was just wondering, the
manual says it can do attended transfers, has anyone gotten this to work
successfully? How did they do it?
This is lame, but AFAIK, the only way to do it is:
- Press Flash button  dial party to transfer to
- inform party about call  ask that party to hangup
- press flash again to return to original caller
- press transfer  dial number to transfer to
- press send
Ryan
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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Chris Shaw

 This is lame, but AFAIK, the only way to do it is:

 - Press Flash button  dial party to transfer to
 - inform party about call  ask that party to hangup
 - press flash again to return to original caller
 - press transfer  dial number to transfer to
 - press send

 Ryan

Nevermind, they say it uses 2 kinds of blind transfers. REFER and
BYE/ALSO...

Couldn't you after talking to the 3rd party hang up on them so that *
disconnects the channel and THEN press FLASH to return to the first call,
then transfer?

Is attended transfer possible with the 'T' dial function or is it just
blind?

-Chris

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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Ryan Courtnage
Chris Shaw wrote:
This is lame, but AFAIK, the only way to do it is:
- Press Flash button  dial party to transfer to
- inform party about call  ask that party to hangup
- press flash again to return to original caller
- press transfer  dial number to transfer to
- press send
Couldn't you after talking to the 3rd party hang up on them so that *
disconnects the channel and THEN press FLASH to return to the first call,
then transfer?
Sure, so long as that person gets the hint to hang-up when they hear the 
congestion tone...

Is attended transfer possible with the 'T' dial function or is it just
blind?
No, this is a blind transfer only.
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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Chris Shaw
BTW, Ryan, Thanks for the info! :)

-Chris
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Re: [Asterisk-Users] GrandStream BT101 Attended Transfers

2004-08-19 Thread Chris Shaw

 Sure, so long as that person gets the hint to hang-up when they hear the
 congestion tone...

I see what you mean... You have to be careful too, I've had a GrandStream
drop a channel (I'm assuming without sending * a BYE) and then * will keep
that channel open and there's no way (short of issuing a soft hangup) to
hang it up...

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