[Asterisk-Users] How to detect answering machine

2004-08-13 Thread Christian Victor
Hi!
Does anyone of you have an idea how to detect an answering machine on a 
dialout call?

I am working an a voicemail system wich calls the subscriber but I don't 
want to fill their answering machine.

Maybe I could detect somehow if there is incoming voice when playing the 
message. usually real persons don't talk when they listen but 
answeringmachines do. ;-)

Thanks in advance,
Chris
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RE: [Asterisk-Users] How to detect answering machine

2004-08-13 Thread Jay Milk
Just start off with "Please confirm by pressing #" before getting too
chatty.  Then quietly wait five seconds -- if the other end doesn't dial
#, hang up.  If there's an answering machine, it shouldn't record
anything.

> -Original Message-
> From: Christian Victor [mailto:[EMAIL PROTECTED] 
> Sent: Friday, August 13, 2004 11:47 AM
> To: [EMAIL PROTECTED]
> Subject: [Asterisk-Users] How to detect answering machine
> 
> 
> Hi!
> 
> Does anyone of you have an idea how to detect an answering 
> machine on a 
> dialout call?
> 
> I am working an a voicemail system wich calls the subscriber 
> but I don't 
> want to fill their answering machine.
> 
> Maybe I could detect somehow if there is incoming voice when 
> playing the 
> message. usually real persons don't talk when they listen but 
> answeringmachines do. ;-)
> 
> Thanks in advance,
> Chris

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Re: [Asterisk-Users] How to detect answering machine

2004-08-13 Thread Brian Jones
On 13-Aug-04, at 12:46 PM, Christian Victor wrote:
Hi!
Does anyone of you have an idea how to detect an answering machine on 
a dialout call?
I have thought of timing the amount of silence there is at the start of 
a call, as an answering machine will usually start speaking as soon as 
the call is picked up.  There would probably be a brief silence when a 
human picks up a handset.  This would probably require a bit of work 
though.

Brian.

I am working an a voicemail system wich calls the subscriber but I 
don't want to fill their answering machine.

Maybe I could detect somehow if there is incoming voice when playing 
the message. usually real persons don't talk when they listen but 
answeringmachines do. ;-)

Thanks in advance,
Chris
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Re: [Asterisk-Users] How to detect answering machine

2004-08-13 Thread Walt Reed
On Fri, Aug 13, 2004 at 01:43:38PM -0400, Brian Jones said:
> 
> On 13-Aug-04, at 12:46 PM, Christian Victor wrote:
> 
> >Hi!
> >
> >Does anyone of you have an idea how to detect an answering machine on 
> >a dialout call?
> 
> I have thought of timing the amount of silence there is at the start of 
> a call, as an answering machine will usually start speaking as soon as 
> the call is picked up.  There would probably be a brief silence when a 
> human picks up a handset.  This would probably require a bit of work 
> though.

My * waits a second or two before giving a message for echotraining /
line stabilization. Not quite sure how easy it would be, but if you
looked at the speech pattern, a typical human is going to say a word or
two, then have silence. An answering machine generally has an exteneded
time period of speech before silence. This is not universally true - I
know some people who just have a simple "Hi, leave a message. (beep)"
message. That's short enough to break the algorithm.

Of course then you have the residential versus business way of answering
a call. "Dr Tweedle Dum's office, this is Sherry speaking. How can I help you
today?"

Answering machines are a big problem for all computer calling systems.
Sears, JC Penney, and the local doctors office all have proven to me
that they can't even handle a simple answering machine. I can't believe
that anyone could come up with a fool-proof system. Heck, the big
companies can't seem to do it at all.
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