RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
On Tue, 16 Dec 2003, mattf wrote: > I've created a page on Wiki for the Polycom phones: > http://www.voip-info.org/wiki-Polycom+Phones > > I don't have a problem with putting the FAQ and sample config for these > on the voip-info site except for the fact that voip-info.org is really > slow, does anyone else notice that? What kind of connection is it on? I've noticed it slow sometimes.. might it be because of the processor load of doing everything in php, rather than a limit on the internet pipe coming out of that machine? Greg ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
Hello, Here's part of the email I sent to Scott at Polycom: "We will also need a technical contact within Polycom that we can bring up bugs and other issues with. You can limit this person's accessability to only a few people if you like. We need this to deal with real issues with the phone such as inconsistencies in the documentation and bugs with the phone. John has already run into a few just in the last week." I'll stress that when I talk to him today. The bug process you stated is exactly how I want it to go as also. MATT--- -Original Message- From: John Baker [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 16, 2003 12:09 PM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] IP 500/600 1.1.0 Firmware We really need to push for an assigned tech from Polycom to talk to asterisk-polycom-developers about problems with the SIP software and other issues. Any questions not covered by the wiki could be submitted to one of us and if we can't answer it, then ask Polycom John Baker List Brokers, Inc. - Original Message - From: "mattf" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 16, 2003 10:41 AM Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > Hello, > > I've created a page on Wiki for the Polycom phones: > http://www.voip-info.org/wiki-Polycom+Phones > > I don't have a problem with putting the FAQ and sample config for these on > the voip-info site except for the fact that voip-info.org is really slow, > does anyone else notice that? What kind of connection is it on? > > I will still have the downloads available on a faster server and will keep > copies of the FAQ and sample configs there when we have them finished. > > I am waiting to hear back from Scott from Polycom about the final agreement, > but what it looks like is that the Asterisk community will have to support > their phones on Asterisk by itself. This means that a few people will have > access to the full Polycom developer system and we will post the new > firmware releases on a website as they are made available. Also any > non-defective-product support queries made to Polycom about integrating with > Asterisk will be directed by Polycom to the Asterisk-Polycom support > website(when it's up and running). > > MATT--- > > > > -Original Message----- > From: Miguel Cavazos [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 12:14 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > good to hear theres going to be support for this phones, but why not put > it on the wiki??? so we can have all the faq in one place. > > Miguel > On Mon, 2003-12-15 at 22:23, mattf wrote: > > I just got off of the phone with Scott Willard at Polycom and things seem > > promising. He's going to send me the latest stable boot firmware for the > > Soundpoint 500/600 phones and I will make that available on a webiste > > somewhere for people to download. > > > > It seems like their big stumbling block to giving us the firmware and > admin > > docs for their phones is that they don't want to have to support end users > > of their phones. They usually have their resellers do support for specific > > PBXs that their phones work with and because none of their resellers > support > > Asterisk or sell Asterisk that means no one supports Asterisk users of > their > > phones. > > > > I told him that we would be putting up a support website for their phones > > that they can point Asterisk end users to, to download the latest firmware > > and the admin docs as well as contact people for help with configuration. > He > > seemed to accept that idea and is going to send me a copy of the latest > > bootloader as a sign of goodwill for stalling for so long. > > > > I am to present him with a document outlining what kind of support we will > > provide and how they can point end users that call polycom to us so that > we > > can help. I plan on putting up a simple website with a few FAQs and sample > > configs as well as some people that can be emailed or called to ask > > questions about Polycom on Asterisk. I'd love to have a few volunteers for > > that list so I don't get swamped :) > > > > I plan on hosting the website(donated by my company of course) at least in > > the near term just to get something up. > > > > Let me know if you're interested in helping out. I'll post the new > > bootloader on a web site when I get it. > > > > Thanks, > > > > MATT--- > > > > > > > > -Original Message
Re: [Asterisk-Users] IP 500/600 1.1.0 Firmware
We really need to push for an assigned tech from Polycom to talk to asterisk-polycom-developers about problems with the SIP software and other issues. Any questions not covered by the wiki could be submitted to one of us and if we can't answer it, then ask Polycom John Baker List Brokers, Inc. - Original Message - From: "mattf" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 16, 2003 10:41 AM Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > Hello, > > I've created a page on Wiki for the Polycom phones: > http://www.voip-info.org/wiki-Polycom+Phones > > I don't have a problem with putting the FAQ and sample config for these on > the voip-info site except for the fact that voip-info.org is really slow, > does anyone else notice that? What kind of connection is it on? > > I will still have the downloads available on a faster server and will keep > copies of the FAQ and sample configs there when we have them finished. > > I am waiting to hear back from Scott from Polycom about the final agreement, > but what it looks like is that the Asterisk community will have to support > their phones on Asterisk by itself. This means that a few people will have > access to the full Polycom developer system and we will post the new > firmware releases on a website as they are made available. Also any > non-defective-product support queries made to Polycom about integrating with > Asterisk will be directed by Polycom to the Asterisk-Polycom support > website(when it's up and running). > > MATT--- > > > > -Original Message- > From: Miguel Cavazos [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 12:14 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > good to hear theres going to be support for this phones, but why not put > it on the wiki??? so we can have all the faq in one place. > > Miguel > On Mon, 2003-12-15 at 22:23, mattf wrote: > > I just got off of the phone with Scott Willard at Polycom and things seem > > promising. He's going to send me the latest stable boot firmware for the > > Soundpoint 500/600 phones and I will make that available on a webiste > > somewhere for people to download. > > > > It seems like their big stumbling block to giving us the firmware and > admin > > docs for their phones is that they don't want to have to support end users > > of their phones. They usually have their resellers do support for specific > > PBXs that their phones work with and because none of their resellers > support > > Asterisk or sell Asterisk that means no one supports Asterisk users of > their > > phones. > > > > I told him that we would be putting up a support website for their phones > > that they can point Asterisk end users to, to download the latest firmware > > and the admin docs as well as contact people for help with configuration. > He > > seemed to accept that idea and is going to send me a copy of the latest > > bootloader as a sign of goodwill for stalling for so long. > > > > I am to present him with a document outlining what kind of support we will > > provide and how they can point end users that call polycom to us so that > we > > can help. I plan on putting up a simple website with a few FAQs and sample > > configs as well as some people that can be emailed or called to ask > > questions about Polycom on Asterisk. I'd love to have a few volunteers for > > that list so I don't get swamped :) > > > > I plan on hosting the website(donated by my company of course) at least in > > the near term just to get something up. > > > > Let me know if you're interested in helping out. I'll post the new > > bootloader on a web site when I get it. > > > > Thanks, > > > > MATT--- > > > > > > > > -Original Message- > > From: mattf [mailto:[EMAIL PROTECTED] > > Sent: Monday, December 15, 2003 4:01 PM > > To: '[EMAIL PROTECTED]' > > Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > > > > Hello, > > > > I've talked with various people at Polycom about getting on their > developer > > program and they have been stalling me for weeks. The most information I > > received was from Scott Willard, head of IP phone sales for Polycom. He > said > > that the company is not sure of what direction they want to head with > > selling phones to end users in the IP-phone area(and letting their > firmware > > and admin manuals out in the open). They are planning to continue
RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
Hello, I've created a page on Wiki for the Polycom phones: http://www.voip-info.org/wiki-Polycom+Phones I don't have a problem with putting the FAQ and sample config for these on the voip-info site except for the fact that voip-info.org is really slow, does anyone else notice that? What kind of connection is it on? I will still have the downloads available on a faster server and will keep copies of the FAQ and sample configs there when we have them finished. I am waiting to hear back from Scott from Polycom about the final agreement, but what it looks like is that the Asterisk community will have to support their phones on Asterisk by itself. This means that a few people will have access to the full Polycom developer system and we will post the new firmware releases on a website as they are made available. Also any non-defective-product support queries made to Polycom about integrating with Asterisk will be directed by Polycom to the Asterisk-Polycom support website(when it's up and running). MATT--- -Original Message- From: Miguel Cavazos [mailto:[EMAIL PROTECTED] Sent: Monday, December 15, 2003 12:14 PM To: '[EMAIL PROTECTED]' Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware good to hear theres going to be support for this phones, but why not put it on the wiki??? so we can have all the faq in one place. Miguel On Mon, 2003-12-15 at 22:23, mattf wrote: > I just got off of the phone with Scott Willard at Polycom and things seem > promising. He's going to send me the latest stable boot firmware for the > Soundpoint 500/600 phones and I will make that available on a webiste > somewhere for people to download. > > It seems like their big stumbling block to giving us the firmware and admin > docs for their phones is that they don't want to have to support end users > of their phones. They usually have their resellers do support for specific > PBXs that their phones work with and because none of their resellers support > Asterisk or sell Asterisk that means no one supports Asterisk users of their > phones. > > I told him that we would be putting up a support website for their phones > that they can point Asterisk end users to, to download the latest firmware > and the admin docs as well as contact people for help with configuration. He > seemed to accept that idea and is going to send me a copy of the latest > bootloader as a sign of goodwill for stalling for so long. > > I am to present him with a document outlining what kind of support we will > provide and how they can point end users that call polycom to us so that we > can help. I plan on putting up a simple website with a few FAQs and sample > configs as well as some people that can be emailed or called to ask > questions about Polycom on Asterisk. I'd love to have a few volunteers for > that list so I don't get swamped :) > > I plan on hosting the website(donated by my company of course) at least in > the near term just to get something up. > > Let me know if you're interested in helping out. I'll post the new > bootloader on a web site when I get it. > > Thanks, > > MATT--- > > > > -----Original Message----- > From: mattf [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 4:01 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > Hello, > > I've talked with various people at Polycom about getting on their developer > program and they have been stalling me for weeks. The most information I > received was from Scott Willard, head of IP phone sales for Polycom. He said > that the company is not sure of what direction they want to head with > selling phones to end users in the IP-phone area(and letting their firmware > and admin manuals out in the open). They are planning to continue > development of the IP phone line and not get into the PBX area. I sold the > virtues of Asterisk to the best of my abilities and he seemed to be > interested in at least the possibility of working with the community, but he > said the final decision would be made by the IP-phones division head of > development. When he did not say. > > Scott also shed a little light on Polycom relationship with other IP phone > companies, he said that Polycom licenses a lot of their speakerphone and > other phone technologies to many companies including Cisco and Avaya but > their hardware is made entirely differently than those companies, the > resemblance to the Cisco phone line is purely coincidental. > > > MATT--- > > > -Original Message- > From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 3:10 PM > To: [EMAIL PROTECTED] > Subject: [Asterisk-Users] IP 500/6
RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
good to hear theres going to be support for this phones, but why not put it on the wiki??? so we can have all the faq in one place. Miguel On Mon, 2003-12-15 at 22:23, mattf wrote: > I just got off of the phone with Scott Willard at Polycom and things seem > promising. He's going to send me the latest stable boot firmware for the > Soundpoint 500/600 phones and I will make that available on a webiste > somewhere for people to download. > > It seems like their big stumbling block to giving us the firmware and admin > docs for their phones is that they don't want to have to support end users > of their phones. They usually have their resellers do support for specific > PBXs that their phones work with and because none of their resellers support > Asterisk or sell Asterisk that means no one supports Asterisk users of their > phones. > > I told him that we would be putting up a support website for their phones > that they can point Asterisk end users to, to download the latest firmware > and the admin docs as well as contact people for help with configuration. He > seemed to accept that idea and is going to send me a copy of the latest > bootloader as a sign of goodwill for stalling for so long. > > I am to present him with a document outlining what kind of support we will > provide and how they can point end users that call polycom to us so that we > can help. I plan on putting up a simple website with a few FAQs and sample > configs as well as some people that can be emailed or called to ask > questions about Polycom on Asterisk. I'd love to have a few volunteers for > that list so I don't get swamped :) > > I plan on hosting the website(donated by my company of course) at least in > the near term just to get something up. > > Let me know if you're interested in helping out. I'll post the new > bootloader on a web site when I get it. > > Thanks, > > MATT--- > > > > -Original Message----- > From: mattf [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 4:01 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > Hello, > > I've talked with various people at Polycom about getting on their developer > program and they have been stalling me for weeks. The most information I > received was from Scott Willard, head of IP phone sales for Polycom. He said > that the company is not sure of what direction they want to head with > selling phones to end users in the IP-phone area(and letting their firmware > and admin manuals out in the open). They are planning to continue > development of the IP phone line and not get into the PBX area. I sold the > virtues of Asterisk to the best of my abilities and he seemed to be > interested in at least the possibility of working with the community, but he > said the final decision would be made by the IP-phones division head of > development. When he did not say. > > Scott also shed a little light on Polycom relationship with other IP phone > companies, he said that Polycom licenses a lot of their speakerphone and > other phone technologies to many companies including Cisco and Avaya but > their hardware is made entirely differently than those companies, the > resemblance to the Cisco phone line is purely coincidental. > > > MATT--- > > > -Original Message- > From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED] > Sent: Monday, December 15, 2003 3:10 PM > To: [EMAIL PROTECTED] > Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware > > > Has anyone on the list been able to locate and try out the 1.1.0 firmware? > It was released in November, but I have yet to get my hands on it. The > Polycom site has way more docs online, but the link to the firmware only > brings up the release notes. > > -sb > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
I just got off of the phone with Scott Willard at Polycom and things seem promising. He's going to send me the latest stable boot firmware for the Soundpoint 500/600 phones and I will make that available on a webiste somewhere for people to download. It seems like their big stumbling block to giving us the firmware and admin docs for their phones is that they don't want to have to support end users of their phones. They usually have their resellers do support for specific PBXs that their phones work with and because none of their resellers support Asterisk or sell Asterisk that means no one supports Asterisk users of their phones. I told him that we would be putting up a support website for their phones that they can point Asterisk end users to, to download the latest firmware and the admin docs as well as contact people for help with configuration. He seemed to accept that idea and is going to send me a copy of the latest bootloader as a sign of goodwill for stalling for so long. I am to present him with a document outlining what kind of support we will provide and how they can point end users that call polycom to us so that we can help. I plan on putting up a simple website with a few FAQs and sample configs as well as some people that can be emailed or called to ask questions about Polycom on Asterisk. I'd love to have a few volunteers for that list so I don't get swamped :) I plan on hosting the website(donated by my company of course) at least in the near term just to get something up. Let me know if you're interested in helping out. I'll post the new bootloader on a web site when I get it. Thanks, MATT--- -Original Message- From: mattf [mailto:[EMAIL PROTECTED] Sent: Monday, December 15, 2003 4:01 PM To: '[EMAIL PROTECTED]' Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware Hello, I've talked with various people at Polycom about getting on their developer program and they have been stalling me for weeks. The most information I received was from Scott Willard, head of IP phone sales for Polycom. He said that the company is not sure of what direction they want to head with selling phones to end users in the IP-phone area(and letting their firmware and admin manuals out in the open). They are planning to continue development of the IP phone line and not get into the PBX area. I sold the virtues of Asterisk to the best of my abilities and he seemed to be interested in at least the possibility of working with the community, but he said the final decision would be made by the IP-phones division head of development. When he did not say. Scott also shed a little light on Polycom relationship with other IP phone companies, he said that Polycom licenses a lot of their speakerphone and other phone technologies to many companies including Cisco and Avaya but their hardware is made entirely differently than those companies, the resemblance to the Cisco phone line is purely coincidental. MATT--- -Original Message- From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED] Sent: Monday, December 15, 2003 3:10 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware Has anyone on the list been able to locate and try out the 1.1.0 firmware? It was released in November, but I have yet to get my hands on it. The Polycom site has way more docs online, but the link to the firmware only brings up the release notes. -sb ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
Hello, I've talked with various people at Polycom about getting on their developer program and they have been stalling me for weeks. The most information I received was from Scott Willard, head of IP phone sales for Polycom. He said that the company is not sure of what direction they want to head with selling phones to end users in the IP-phone area(and letting their firmware and admin manuals out in the open). They are planning to continue development of the IP phone line and not get into the PBX area. I sold the virtues of Asterisk to the best of my abilities and he seemed to be interested in at least the possibility of working with the community, but he said the final decision would be made by the IP-phones division head of development. When he did not say. Scott also shed a little light on Polycom relationship with other IP phone companies, he said that Polycom licenses a lot of their speakerphone and other phone technologies to many companies including Cisco and Avaya but their hardware is made entirely differently than those companies, the resemblance to the Cisco phone line is purely coincidental. MATT--- -Original Message- From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED] Sent: Monday, December 15, 2003 3:10 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware Has anyone on the list been able to locate and try out the 1.1.0 firmware? It was released in November, but I have yet to get my hands on it. The Polycom site has way more docs online, but the link to the firmware only brings up the release notes. -sb ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] IP 500/600 1.1.0 Firmware
Has anyone on the list been able to locate and try out the 1.1.0 firmware? It was released in November, but I have yet to get my hands on it. The Polycom site has way more docs online, but the link to the firmware only brings up the release notes. -sb ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
