[Asterisk-Users] One Way Audio....in the middle of a call

2006-04-25 Thread Geoff Manning
We had a user report that they were on a SIP --- PSTN call for about 4.5 minutes before the call went to on-way audio. The user called the person back and they reported being able to hear my user, but my user couldn't hear them. The audio condition persisted for about 15 seconds before the user hung up. 
Where do I start to troubleshoot one way audio that occurs during a call?
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Re: [Asterisk-Users] One Way Audio....in the middle of a call

2006-04-25 Thread Frederic Jean



Hi Geoff,

You might want to try tcdump, specifying the source 
and destination IP (to minimize the info)
and see where are the RTP packets going ; 
youwill see if they change port or 
something like that
after a while.

Cheers,
Frederic


  - Original Message - 
  From: 
  Geoff Manning 
  
  To: Asterisk Users Mailing List - 
  Non-Commercial Discussion 
  Sent: Tuesday, April 25, 2006 17:37
  Subject: [Asterisk-Users] One Way 
  Audioin the middle of a call
  We had a user report that they were on a SIP --- PSTN 
  call for about 4.5 minutes before the call went to on-way audio. The user 
  called the person back and they reported being able to hear my user, but my 
  user couldn't hear them. The audio condition persisted for about 15 seconds 
  before the user hung up. Where do I start to troubleshoot one way 
  audio that occurs during a call?
  
  

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Re: [Asterisk-Users] One Way Audio....in the middle of a call

2006-04-25 Thread Philip Edelbrock


I experienced this today.  Doing a 'show channels' in Asterisk showed a 
Zap line perpetually ringing the sip phone even though the sip phone was 
reset a few times.  Doing a 'soft hangup' on the stuck Zap and the Sip 
allowed 2-way audio to resume.



Phil

Frederic Jean wrote:

Hi Geoff,
 
You might want to try tcdump, specifying the source and destination IP 
(to minimize the info)
and see where are the RTP packets going ; you will see if they change 
port or something like that

after a while.
 
Cheers,

Frederic
 


- Original Message -
*From:* Geoff Manning mailto:[EMAIL PROTECTED]
*To:* Asterisk Users Mailing List - Non-Commercial Discussion
mailto:asterisk-users@lists.digium.com
*Sent:* Tuesday, April 25, 2006 17:37
*Subject:* [Asterisk-Users] One Way Audioin the middle of a call

We had a user report that they were on a SIP --- PSTN call for
about 4.5 minutes before the call went to on-way audio. The user
called the person back and they reported being able to hear my user,
but my user couldn't hear them. The audio condition persisted for
about 15 seconds before the user hung up.

Where do I start to troubleshoot one way audio that occurs during a
call?



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Re: [Asterisk-Users] One Way Audio....in the middle of a call

2006-04-25 Thread Dan Levy
Is there an easy fix?- Dan L.On 4/25/06, Philip Edelbrock [EMAIL PROTECTED] wrote:
I experienced this today.Doing a 'show channels' in Asterisk showed aZap line perpetually ringing the sip phone even though the sip phone wasreset a few times.Doing a 'soft hangup' on the stuck Zap and the Sip
allowed 2-way audio to resume.PhilFrederic Jean wrote: Hi Geoff, You might want to try tcdump, specifying the source and destination IP (to minimize the info) and see where are the RTP packets going ; you will see if they change
 port or something like that after a while. Cheers, Frederic - Original Message - *From:* Geoff Manning mailto:
[EMAIL PROTECTED] *To:* Asterisk Users Mailing List - Non-Commercial Discussion mailto:asterisk-users@lists.digium.com *Sent:* Tuesday, April 25, 2006 17:37
 *Subject:* [Asterisk-Users] One Way Audioin the middle of a call We had a user report that they were on a SIP --- PSTN call for about 4.5 minutes before the call went to on-way audio. The user
 called the person back and they reported being able to hear my user, but my user couldn't hear them. The audio condition persisted for about 15 seconds before the user hung up.
 Where do I start to troubleshoot one way audio that occurs during a call?  ___
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