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Hello all, We have a situation where our 30 lines are maxing out, but
no one is on a call. We are currently running CVS head downloaded on
15/8/2005 on a Dell Power Edge 2850. Our office mainly functions on a
queue system. At the time this happened all our agents were logged in and
no one was taking a call. Does anyone have a similar experience and ideas
on how to fix this problem? This is our Cli printout. -- Playing
'queue-thank you' (language 'en') Sep 21 14:53:59 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/9 already in use on
span 1. Hanging up owner. shSep 21 14:54:00 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/10 already in use on
span 1. Hanging up owner. -- Started music
on hold, class 'classic', on Zap/24-1 ow Sep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/11 already in use on
span 1. Hanging up owner. -- Started music
on hold, class 'classic', on Zap/22-1 Sep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/12 already in use on
span 1. Hanging up owner. chaSep 21 14:54:01 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/13 already in use on
span 1. Hanging up owner. nnelsSep 21 14:54:02 WARNING[3762]:
chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/14 already in use on
span 1. Hanging up owner. No such command 'showshow' (type
'help' for help) *CLI> Sep 21 14:54:03
WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring requested on channel 0/17
already in use on span 1. Hanging up owner. show channels Channel
Location
State Application(Data) Zap/1-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800) Zap/4-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/8-1
[EMAIL PROTECTED]:4
Up Queue(csales|t|||30) Zap/20-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/21-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/19-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/7-1
[EMAIL PROTECTED]:4
Up Queue(csales|t|||30) Zap/27-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/18-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/17-1
[EMAIL PROTECTED]:4
Up Queue(accounts|t|||1800) Zap/5-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800) Zap/14-1
[EMAIL PROTECTED]:4 Up
Queue(sales|t|||1800) Zap/3-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800) Zap/13-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800) Zap/12-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/11-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800) Zap/28-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/25-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/6-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800) Zap/22-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/10-1
[EMAIL PROTECTED]:4
Up Queue(other|t|||1800) Zap/9-1
[EMAIL PROTECTED]:4
Up Queue(rts|t|||1800) Zap/15-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/2-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800) Zap/24-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/31-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800) Zap/23-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/30-1
[EMAIL PROTECTED]:4
Up Queue(cts|t|||1800) Zap/26-1
[EMAIL PROTECTED]:4
Up Queue(onetech|t|||1800) Zap/29-1
[EMAIL PROTECTED]:4 Up
Queue(onetech|t|||1800) 30 active channels 30 active calls -- Stopped music
on hold on Zap/15-1 -- Playing
'queue-thereare' (language 'en') Kind regards Jennifer Hales |
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