[Asterisk-Users] Re: Integration Panasonic PBX
Maximiliano, We have implemented that solution succesfully several times. First: Does your Panasonic support dtmf inband signaling? without that forget it. Also you need your setup to look like this: Outside calls ring into pbx. Pbx co lines are forwarded to a group of extensions set as voice mail extensions in the pbx programming. Those extensions are connected to asterisk via an fxo card. That way asterisk can do ivr and voicemail. You also need to program the pbx having all phones set to forward all calls (when nobody picks up or is busy) to that group of extensions so that the call comes back to * carrying the id of the extension with it. That's it. If you need some help let us know. We are in Argentina. -- Sergio Veltri www.pointhorizon.com Tel: +5411-5217-1295 Cell: +54-911-5604-4149 Message: 7 Date: Tue, 15 Feb 2005 11:09:04 -0300 From: Maximiliano J. Goldsmid [EMAIL PROTECTED] Subject: [Asterisk-Users] Integration Panasonic PBX To: asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=UTF-8 Hi, I was woredering if you could help me to put into practice this solution. The idea: Create a IVR-Voicemail The scene: PSTN--/6--PBX/12- Internos | /4 ports | IVR-Voicemail The Operation: 1)Where a call enters from the PSTN, the PBX flashes and transfer it to Asterisk. 2)Asterisk receives the call and you head the in the IVR 3)The caller dials the extension number 4)Asterisk will send the call to the extension number dialed before 4.1) if the extension answers, Asterisk should transfer the call and free the port, leaning the loop formed between the PSTN and the extension by the PBX and Asterisk ports are left free. 4.2) If the extension doesn't answer or its busy Asterisk will have to active the voicemail. For the time being, the inconvenient I've is in the communication with the PBX, cause Asterisk after sending the sendtdmf loose any contact with the status of the call. I need a way to keep control of the extension of the PBX, if it answer or not or if its busy, so it can passes control to Asterisk, with another flash command to active the voicemail menu. This is are example of a dialplan that doesn't works, cause I send the call to the extension of the PBX, but I don't keep control of the status of the call but I can't recover it after, cause if I execute flash again, the control goes back to Asterisk. exten = s,1,Answer exten = s,2,Wait,1 exten = s,3,Background(IVR) exten = s,4,DigitTimeout,4 exten = s,5,ResponseTimeout,4 exten = t,1,Goto(operadora,s,1) exten = i,1,Playback(invalid) exten = _1XX,1,Flash exten = _1XX,2,background(silence/1) exten = _1XX,3,SendDTMF(${EXTEN}) exten = _1XX,4,background(silence/1) exten = _1XX,5,Hangup Thank you -- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Integration Panasonic PBX
will be nice to have this setting posted. Here in Panama we use lots of Panasonics and that is a nice one to have Cualquier cosa nueva me la hacen saber por este posting o a mi correo eaperezh @ gmail.com Saludos, On Tue, 15 Feb 2005 13:38:26 -0300, Sergio Veltri [EMAIL PROTECTED] wrote: Maximiliano, We have implemented that solution succesfully several times. First: Does your Panasonic support dtmf inband signaling? without that forget it. Also you need your setup to look like this: Outside calls ring into pbx. Pbx co lines are forwarded to a group of extensions set as voice mail extensions in the pbx programming. Those extensions are connected to asterisk via an fxo card. That way asterisk can do ivr and voicemail. You also need to program the pbx having all phones set to forward all calls (when nobody picks up or is busy) to that group of extensions so that the call comes back to * carrying the id of the extension with it. That's it. If you need some help let us know. We are in Argentina. -- Sergio Veltri www.pointhorizon.com Tel: +5411-5217-1295 Cell: +54-911-5604-4149 Message: 7 Date: Tue, 15 Feb 2005 11:09:04 -0300 From: Maximiliano J. Goldsmid [EMAIL PROTECTED] Subject: [Asterisk-Users] Integration Panasonic PBX To: asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=UTF-8 Hi, I was woredering if you could help me to put into practice this solution. The idea: Create a IVR-Voicemail The scene: PSTN--/6--PBX/12- Internos | /4 ports | IVR-Voicemail The Operation: 1)Where a call enters from the PSTN, the PBX flashes and transfer it to Asterisk. 2)Asterisk receives the call and you head the in the IVR 3)The caller dials the extension number 4)Asterisk will send the call to the extension number dialed before 4.1) if the extension answers, Asterisk should transfer the call and free the port, leaning the loop formed between the PSTN and the extension by the PBX and Asterisk ports are left free. 4.2) If the extension doesn't answer or its busy Asterisk will have to active the voicemail. For the time being, the inconvenient I've is in the communication with the PBX, cause Asterisk after sending the sendtdmf loose any contact with the status of the call. I need a way to keep control of the extension of the PBX, if it answer or not or if its busy, so it can passes control to Asterisk, with another flash command to active the voicemail menu. This is are example of a dialplan that doesn't works, cause I send the call to the extension of the PBX, but I don't keep control of the status of the call but I can't recover it after, cause if I execute flash again, the control goes back to Asterisk. exten = s,1,Answer exten = s,2,Wait,1 exten = s,3,Background(IVR) exten = s,4,DigitTimeout,4 exten = s,5,ResponseTimeout,4 exten = t,1,Goto(operadora,s,1) exten = i,1,Playback(invalid) exten = _1XX,1,Flash exten = _1XX,2,background(silence/1) exten = _1XX,3,SendDTMF(${EXTEN}) exten = _1XX,4,background(silence/1) exten = _1XX,5,Hangup Thank you -- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- --- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Integration Panasonic PBX
I don't know which Panasonic you have. But the ones that I know is the 624, 848, and 1232. All have settings for using the PBX with any type of external VoiceMail. You just have to program it in the panasonic. Read the Panasonic menus and work from there with asterisk. On Tue, 15 Feb 2005 12:16:34 -0500, Erick Perez [EMAIL PROTECTED] wrote: will be nice to have this setting posted. Here in Panama we use lots of Panasonics and that is a nice one to have Cualquier cosa nueva me la hacen saber por este posting o a mi correo eaperezh @ gmail.com Saludos, On Tue, 15 Feb 2005 13:38:26 -0300, Sergio Veltri [EMAIL PROTECTED] wrote: Maximiliano, We have implemented that solution succesfully several times. First: Does your Panasonic support dtmf inband signaling? without that forget it. Also you need your setup to look like this: Outside calls ring into pbx. Pbx co lines are forwarded to a group of extensions set as voice mail extensions in the pbx programming. Those extensions are connected to asterisk via an fxo card. That way asterisk can do ivr and voicemail. You also need to program the pbx having all phones set to forward all calls (when nobody picks up or is busy) to that group of extensions so that the call comes back to * carrying the id of the extension with it. That's it. If you need some help let us know. We are in Argentina. -- Sergio Veltri www.pointhorizon.com Tel: +5411-5217-1295 Cell: +54-911-5604-4149 Message: 7 Date: Tue, 15 Feb 2005 11:09:04 -0300 From: Maximiliano J. Goldsmid [EMAIL PROTECTED] Subject: [Asterisk-Users] Integration Panasonic PBX To: asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=UTF-8 Hi, I was woredering if you could help me to put into practice this solution. The idea: Create a IVR-Voicemail The scene: PSTN--/6--PBX/12- Internos | /4 ports | IVR-Voicemail The Operation: 1)Where a call enters from the PSTN, the PBX flashes and transfer it to Asterisk. 2)Asterisk receives the call and you head the in the IVR 3)The caller dials the extension number 4)Asterisk will send the call to the extension number dialed before 4.1) if the extension answers, Asterisk should transfer the call and free the port, leaning the loop formed between the PSTN and the extension by the PBX and Asterisk ports are left free. 4.2) If the extension doesn't answer or its busy Asterisk will have to active the voicemail. For the time being, the inconvenient I've is in the communication with the PBX, cause Asterisk after sending the sendtdmf loose any contact with the status of the call. I need a way to keep control of the extension of the PBX, if it answer or not or if its busy, so it can passes control to Asterisk, with another flash command to active the voicemail menu. This is are example of a dialplan that doesn't works, cause I send the call to the extension of the PBX, but I don't keep control of the status of the call but I can't recover it after, cause if I execute flash again, the control goes back to Asterisk. exten = s,1,Answer exten = s,2,Wait,1 exten = s,3,Background(IVR) exten = s,4,DigitTimeout,4 exten = s,5,ResponseTimeout,4 exten = t,1,Goto(operadora,s,1) exten = i,1,Playback(invalid) exten = _1XX,1,Flash exten = _1XX,2,background(silence/1) exten = _1XX,3,SendDTMF(${EXTEN}) exten = _1XX,4,background(silence/1) exten = _1XX,5,Hangup Thank you -- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- --- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Integration Panasonic PBX
Sergio Veltri wrote: Maximiliano, We have implemented that solution succesfully several times. First: Does your Panasonic support dtmf inband signaling? without that forget it. Also you need your setup to look like this: Outside calls ring into pbx. Pbx co lines are forwarded to a group of extensions set as voice mail extensions in the pbx programming. Those extensions are connected to asterisk via an fxo card. That way asterisk can do ivr and voicemail. You also need to program the pbx having all phones set to forward all calls (when nobody picks up or is busy) to that group of extensions so that the call comes back to * carrying the id of the extension with it. That's it. If you need some help let us know. We are in Argentina. The real problem with Panasonic and anyone's voice mail is tenant sharing. Calls to VM or returning to VM don't contain the trunk number information. The only way to handle is to dedicate extensions and ports for each company, a real waste of resources. John Novack ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Integration Panasonic PBX
On Tue, 15 Feb 2005 17:12:01 -0500, John Novack [EMAIL PROTECTED] wrote: The real problem with Panasonic and anyone's voice mail is tenant sharing. Calls to VM or returning to VM don't contain the trunk number information. The only way to handle is to dedicate extensions and ports for each company, a real waste of resources. John Novack Does the Panasonic in question support SMDI? If so, maybe someone will finally get around to coding the SMDI interface to *. There was/is a rather large bounty for this. I would be interested in contributing to this if there is still an interest. My Toshiba does SMDI. -Chuji ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Integration Panasonic PBX
Brian Roy wrote: On Tue, 15 Feb 2005 17:12:01 -0500, John Novack [EMAIL PROTECTED] wrote: The real problem with Panasonic and anyone's voice mail is tenant sharing. Calls to VM or returning to VM don't contain the trunk number information. The only way to handle is to dedicate extensions and ports for each company, a real waste of resources. John Novack Does the Panasonic in question support SMDI? If so, maybe someone will finally get around to coding the SMDI interface to *. There was/is a rather large bounty for this. I would be interested in contributing to this if there is still an interest. My Toshiba does SMDI. -Chuji Can't say for sure if the information required would be their either, as the specific Panasonic wasn't specified, but for quite a few years now systems that supported VM would include trunk identifiers in the in band signaling information ( except Panasonic ), and AFAIK, the latest KX-TD series do not. Perhaps the larger systems do. Even the very small older KX-T308 systems had some sort of serial output of call records. John Novack ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users