[Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread Sergio Veltri
Maximiliano,

We have implemented that solution succesfully several times. 

First: 

Does your Panasonic support dtmf inband signaling? without that forget it.

Also you need your setup to look like this:

Outside calls ring into pbx. Pbx co lines are forwarded to a group of
extensions set as voice mail extensions in the pbx programming. Those
extensions are connected to asterisk via an fxo card. That way
asterisk can do ivr and voicemail. You also need to program the pbx
having all phones set to forward all calls (when nobody picks up or is
busy) to that group of extensions so that the call comes back to *
carrying the id of the extension with it.



That's it.

If you need some help let us know. We are in Argentina.


-- 
Sergio Veltri
www.pointhorizon.com

Tel: +5411-5217-1295
Cell: +54-911-5604-4149


 Message: 7
 Date: Tue, 15 Feb 2005 11:09:04 -0300
 From: Maximiliano J. Goldsmid [EMAIL PROTECTED]
 Subject: [Asterisk-Users] Integration Panasonic PBX
 To: asterisk-users@lists.digium.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain; charset=UTF-8
 
 Hi,
 I was woredering if you could help me to put into practice this solution.
 
 The idea: Create a IVR-Voicemail
 The scene:
 
   PSTN--/6--PBX/12- Internos
 |
/4 ports
 |
  IVR-Voicemail
 
 The Operation:
 1)Where a call enters from the PSTN, the PBX flashes and transfer it
 to Asterisk.
 2)Asterisk receives the call and you head the  in  the IVR
 3)The caller dials the extension number
 4)Asterisk will send the call to the extension number dialed before
 4.1) if the extension answers, Asterisk should transfer the call and
 free the port, leaning the loop formed between the PSTN and the
 extension by the PBX and Asterisk ports are left free.
 4.2) If the extension doesn't answer or its busy Asterisk will have to
 active the voicemail.
 
 For the time being, the inconvenient I've is in the communication with
 the PBX, cause Asterisk after sending the sendtdmf loose any contact
 with the status of the call.
 
 I need a way to keep control of the extension of the PBX, if it answer
 or not or if its busy, so it can passes control to Asterisk, with
 another flash command to active the voicemail menu.
 
 This is are example of a dialplan that doesn't works, cause I send the
 call to the extension of the PBX, but I don't keep control of the
 status of the call but I can't recover it after, cause if I execute
 flash again, the control goes back to Asterisk.
 
 exten = s,1,Answer
 exten = s,2,Wait,1
 exten = s,3,Background(IVR)
 exten = s,4,DigitTimeout,4
 exten = s,5,ResponseTimeout,4
 exten = t,1,Goto(operadora,s,1)
 exten = i,1,Playback(invalid)
 
 exten = _1XX,1,Flash
 exten = _1XX,2,background(silence/1)
 exten = _1XX,3,SendDTMF(${EXTEN})
 exten = _1XX,4,background(silence/1)
 exten = _1XX,5,Hangup
 
 Thank you
 
 --
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Re: [Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread Erick Perez
will be nice to have this setting posted. Here in Panama we use lots
of Panasonics and that is a nice one to have

Cualquier cosa nueva me la hacen saber por este posting o a mi correo
eaperezh @ gmail.com

Saludos,



On Tue, 15 Feb 2005 13:38:26 -0300, Sergio Veltri
[EMAIL PROTECTED] wrote:
 Maximiliano,
 
 We have implemented that solution succesfully several times.
 
 First:
 
 Does your Panasonic support dtmf inband signaling? without that forget it.
 
 Also you need your setup to look like this:
 
 Outside calls ring into pbx. Pbx co lines are forwarded to a group of
 extensions set as voice mail extensions in the pbx programming. Those
 extensions are connected to asterisk via an fxo card. That way
 asterisk can do ivr and voicemail. You also need to program the pbx
 having all phones set to forward all calls (when nobody picks up or is
 busy) to that group of extensions so that the call comes back to *
 carrying the id of the extension with it.
 
 That's it.
 
 If you need some help let us know. We are in Argentina.
 
 --
 Sergio Veltri
 www.pointhorizon.com
 
 Tel: +5411-5217-1295
 Cell: +54-911-5604-4149
 
  Message: 7
  Date: Tue, 15 Feb 2005 11:09:04 -0300
  From: Maximiliano J. Goldsmid [EMAIL PROTECTED]
  Subject: [Asterisk-Users] Integration Panasonic PBX
  To: asterisk-users@lists.digium.com
  Message-ID: [EMAIL PROTECTED]
  Content-Type: text/plain; charset=UTF-8
 
  Hi,
  I was woredering if you could help me to put into practice this solution.
 
  The idea: Create a IVR-Voicemail
  The scene:
 
PSTN--/6--PBX/12- Internos
  |
 /4 ports
  |
   IVR-Voicemail
 
  The Operation:
  1)Where a call enters from the PSTN, the PBX flashes and transfer it
  to Asterisk.
  2)Asterisk receives the call and you head the  in  the IVR
  3)The caller dials the extension number
  4)Asterisk will send the call to the extension number dialed before
  4.1) if the extension answers, Asterisk should transfer the call and
  free the port, leaning the loop formed between the PSTN and the
  extension by the PBX and Asterisk ports are left free.
  4.2) If the extension doesn't answer or its busy Asterisk will have to
  active the voicemail.
 
  For the time being, the inconvenient I've is in the communication with
  the PBX, cause Asterisk after sending the sendtdmf loose any contact
  with the status of the call.
 
  I need a way to keep control of the extension of the PBX, if it answer
  or not or if its busy, so it can passes control to Asterisk, with
  another flash command to active the voicemail menu.
 
  This is are example of a dialplan that doesn't works, cause I send the
  call to the extension of the PBX, but I don't keep control of the
  status of the call but I can't recover it after, cause if I execute
  flash again, the control goes back to Asterisk.
 
  exten = s,1,Answer
  exten = s,2,Wait,1
  exten = s,3,Background(IVR)
  exten = s,4,DigitTimeout,4
  exten = s,5,ResponseTimeout,4
  exten = t,1,Goto(operadora,s,1)
  exten = i,1,Playback(invalid)
 
  exten = _1XX,1,Flash
  exten = _1XX,2,background(silence/1)
  exten = _1XX,3,SendDTMF(${EXTEN})
  exten = _1XX,4,background(silence/1)
  exten = _1XX,5,Hangup
 
  Thank you
 
  --
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-- 

---
Erick Perez
Linux User 376588
http://counter.li.org/  (Get counted!!!)
Panama, Republic of Panama
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Re: [Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread C F
I don't know which Panasonic you have. But the ones that I know is the
624, 848, and 1232. All have settings for using the PBX with any type
of external VoiceMail. You just have to program it in the panasonic.
Read the Panasonic menus and work from there with asterisk.


On Tue, 15 Feb 2005 12:16:34 -0500, Erick Perez [EMAIL PROTECTED] wrote:
 will be nice to have this setting posted. Here in Panama we use lots
 of Panasonics and that is a nice one to have
 
 Cualquier cosa nueva me la hacen saber por este posting o a mi correo
 eaperezh @ gmail.com
 
 Saludos,
 
 On Tue, 15 Feb 2005 13:38:26 -0300, Sergio Veltri
 [EMAIL PROTECTED] wrote:
  Maximiliano,
 
  We have implemented that solution succesfully several times.
 
  First:
 
  Does your Panasonic support dtmf inband signaling? without that forget it.
 
  Also you need your setup to look like this:
 
  Outside calls ring into pbx. Pbx co lines are forwarded to a group of
  extensions set as voice mail extensions in the pbx programming. Those
  extensions are connected to asterisk via an fxo card. That way
  asterisk can do ivr and voicemail. You also need to program the pbx
  having all phones set to forward all calls (when nobody picks up or is
  busy) to that group of extensions so that the call comes back to *
  carrying the id of the extension with it.
 
  That's it.
 
  If you need some help let us know. We are in Argentina.
 
  --
  Sergio Veltri
  www.pointhorizon.com
 
  Tel: +5411-5217-1295
  Cell: +54-911-5604-4149
 
   Message: 7
   Date: Tue, 15 Feb 2005 11:09:04 -0300
   From: Maximiliano J. Goldsmid [EMAIL PROTECTED]
   Subject: [Asterisk-Users] Integration Panasonic PBX
   To: asterisk-users@lists.digium.com
   Message-ID: [EMAIL PROTECTED]
   Content-Type: text/plain; charset=UTF-8
  
   Hi,
   I was woredering if you could help me to put into practice this solution.
  
   The idea: Create a IVR-Voicemail
   The scene:
  
 PSTN--/6--PBX/12- Internos
   |
  /4 ports
   |
IVR-Voicemail
  
   The Operation:
   1)Where a call enters from the PSTN, the PBX flashes and transfer it
   to Asterisk.
   2)Asterisk receives the call and you head the  in  the IVR
   3)The caller dials the extension number
   4)Asterisk will send the call to the extension number dialed before
   4.1) if the extension answers, Asterisk should transfer the call and
   free the port, leaning the loop formed between the PSTN and the
   extension by the PBX and Asterisk ports are left free.
   4.2) If the extension doesn't answer or its busy Asterisk will have to
   active the voicemail.
  
   For the time being, the inconvenient I've is in the communication with
   the PBX, cause Asterisk after sending the sendtdmf loose any contact
   with the status of the call.
  
   I need a way to keep control of the extension of the PBX, if it answer
   or not or if its busy, so it can passes control to Asterisk, with
   another flash command to active the voicemail menu.
  
   This is are example of a dialplan that doesn't works, cause I send the
   call to the extension of the PBX, but I don't keep control of the
   status of the call but I can't recover it after, cause if I execute
   flash again, the control goes back to Asterisk.
  
   exten = s,1,Answer
   exten = s,2,Wait,1
   exten = s,3,Background(IVR)
   exten = s,4,DigitTimeout,4
   exten = s,5,ResponseTimeout,4
   exten = t,1,Goto(operadora,s,1)
   exten = i,1,Playback(invalid)
  
   exten = _1XX,1,Flash
   exten = _1XX,2,background(silence/1)
   exten = _1XX,3,SendDTMF(${EXTEN})
   exten = _1XX,4,background(silence/1)
   exten = _1XX,5,Hangup
  
   Thank you
  
   --
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 --
 
 ---
 Erick Perez
 Linux User 376588
 http://counter.li.org/  (Get counted!!!)
 Panama, Republic of Panama
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Re: [Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread John Novack

Sergio Veltri wrote:
Maximiliano,
We have implemented that solution succesfully several times. 

First: 

Does your Panasonic support dtmf inband signaling? without that forget it.
Also you need your setup to look like this:
Outside calls ring into pbx. Pbx co lines are forwarded to a group of extensions set as voice mail extensions in the pbx programming. Those extensions are connected to asterisk via an fxo card. That way asterisk can do ivr and voicemail. You also need to program the pbx having all phones set to forward all calls (when nobody picks up or is busy) to that group of extensions so that the call comes back to * carrying the id of the extension with it.
That's it.
If you need some help let us know. We are in Argentina.
 

The real problem with Panasonic and anyone's voice mail is tenant 
sharing. Calls to VM or returning to VM don't contain the trunk number 
information.
The only way to handle is to dedicate extensions and ports for each 
company, a real waste of resources.

John Novack
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Re: [Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread Brian Roy
On Tue, 15 Feb 2005 17:12:01 -0500, John Novack
[EMAIL PROTECTED] wrote:

 The real problem with Panasonic and anyone's voice mail is tenant
 sharing. Calls to VM or returning to VM don't contain the trunk number
 information.
 The only way to handle is to dedicate extensions and ports for each
 company, a real waste of resources.
 
 John Novack
 

Does the Panasonic in question support SMDI? If so, maybe someone will
finally get around to coding the SMDI interface to *. There was/is a
rather large bounty for this. I would be interested in contributing to
this if there is still an interest. My Toshiba does SMDI.

-Chuji
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Re: [Asterisk-Users] Re: Integration Panasonic PBX

2005-02-15 Thread John Novack






Brian Roy wrote:

  On Tue, 15 Feb 2005 17:12:01 -0500, John Novack
[EMAIL PROTECTED] wrote:

  
  
The real problem with Panasonic and anyone's voice mail is tenant
sharing. Calls to VM or returning to VM don't contain the trunk number
information.
The only way to handle is to dedicate extensions and ports for each
company, a real waste of resources.

John Novack


  
  
Does the Panasonic in question support SMDI? If so, maybe someone will finally get around to coding the SMDI interface to *. There was/is a rather large bounty for this. I would be interested in contributing to this if there is still an interest. My Toshiba does SMDI.

-Chuji

Can't say for sure if the information required would be their either,
as the specific Panasonic wasn't specified, but for quite a few years
now systems that supported VM would include trunk identifiers in the in
band signaling information ( except Panasonic ), and AFAIK, the latest
KX-TD series do not.
Perhaps the larger systems do.
Even the very small older KX-T308 systems had some sort of serial
output of call records.


John Novack



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