Re: [Asterisk-Users] VM low volume - testers needed

2005-09-24 Thread Rich Adamson
The patch is in cvs-head, which has been very stable for me. :)



 Hi Richard,
   I am experiencing the same problem. I'd like to test your patch. Thing, is, 
 I don't know which 
CVS it's in  :)
 
 ... I checked out 1.2-beta on Tuesday (9/21) and compiled it. When I type 
 'show application 
voicemail', it does not describe the
 g(#) option, so I think my version must not have it.
 
 I am using a TDM22B card and voicemails seem very quiet if they are left from 
 in incoming POTS 
connection. When I enter
 voicemail by direct dialing a local extension and leave a message from the 
 advanced options 
menu, the recorded message is much
 louder.
 
 I should qualify, not only are my VMs coming in over POTS, I am actually 
 calling out first 
through the TDM22B, to Sipura, to
 VOIP provider, back in via PSTN, to TDM22B, to VM. I'm amazed it works at all 
  :)  ... I'm very 
impressed by Asterisk and
 especially it's voicemail. I would like to resolve the low volume issue 
 though.
 
 If you can tell me which CVS to check out, I can try it. I'd like to stick to 
 the 1.2-beta 
branch though because I don't want to
 rework all my config files.
 
 On 9/21/05, Rich Adamson [EMAIL PROTECTED] wrote:
 
  On Monday 19 September 2005 12:38, Rich Adamson wrote:
   The g(6) adds a 6 db gain for zap calls that end up recording a 
 Voicemail
   message.
  ...
 
   * 'g(#)' the specified amount of gain will be requested during message
recording (units are whole-number decibels (dB))
 
  How in the hell does that make any sense?  are your normal incoming 
 calls
  quiet too or just voicemail?
 
 Yes, see bug 2022 and 2023 for details, as well as
   http://www.routers.com/asteriskprob/asterisk-config.htm
 for a very detailed analysis of the problem.
 
 I believe one of the more serious issues amounts to: if asterisk is
 located a fair distance from the central office (-7db in my case), setting
 the rxgain and/or txgain to any level that would be considered reasonable
 for that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result that
 cannot be addressed through zapata.conf echo entris, and changing
 compile options to agressive, etc, does not help. Its my believe
 (from working with several TDM users), the further one is from the CO,
 the bigger the problem. (Or, short pstn cable lengths less then about
 4 or 5db can almost always be addressed via parameters.)
 
 The above workaround is very usable (assuming it works) when someone
 calls in via the pstn and leaves a voicemail (which is already at
 least 7db down plus their own pstn loss), and then I call in via the
 pstn to retrive the voicemail (now 14db down PLUS the original callers
 pstn loss), the audio is so faint its difficult to impossible to
 listen to.
 
   In my case, the asterisk box is located about 7db from the central
   office. As noted in bug 2023 (and 2022), calls from an outside pstn
   line coming into asterisk incure a 7db pstn loss (which can't be 
 adjusted
   for with rxgain and txgain as changing those values to something
   reasonable generates echo).  Retrieving that VM message from an 
 outside
   location creates another 7db loss (now -14db down in total), making it
   very difficult (if not impossible) to hear the message. (And, yes I've
   gone through all the recommendations with wav vs gsm files, etc.)
 
  I am not sure I understand why the txgain/rxgain isn't fixing it without
  adding unacceptable echo...  this all seems very odd...  I mean for a 
 test
  you should be able to dial an echo() application and have extremely 
 quiet
  echoed audio... is this the case?
 
 As an ex-telco transmission engineer, believe me I've done my homework
 and some very solid testing with expensive well-calibrated test equipment.
 As I've mentioned to Kevin, its almost like the TigerJet pci controller
 on the TDM card is reversing bits six and seven (or something very odd
 like that). Digium apparently now has a pci engineering type looking
 at the issues, which I'm told is using a pci logic analyzer, etc.
 
   The work around only kicks in if the call comes from a zap channel
   and ends up in voicemail, adding a 6db gain to that recorded message.
   No other channel types are impacted by this new parameter.
 
  This is a HELL of a band-aid.
 
 If you actually follow the logic that was originally stated in 2023,
 this gain setting is highly useful for those systems that are
 further away from the CO (as mentioned above). For those closer to
 the CO, it has zero value.
 
 Rich
 
 ___
 --Bandwidth and Colocation sponsored by Easynews.com --
 
 Asterisk-Users mailing list
 Asterisk-Users@lists.digium.com
 

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-24 Thread Brian McEntire
Hmmm...

I checked out CVS-HEAD, built and installed it this morning. Most
testing was going well, but then I found out the behavior of
ChanIsAvail has changed (is broken?)


In my Dial Plan, if a call comes in on the PSTN line, and is not
answered by the extension (or if the extension is busy), ChanIsAvail
checks to see of the outgoing VOIP line is available. If so, it
forwards the call to the VOIP voice mail. If not, it forwards the call
to the Asterisk Voicemail.

With 1.2-beta, ChanIsAvail works for me. With CVS-HEAD, it hangs up on the caller.

Here is the relevant portion of my extensions.conf:

exten = s,7,Dial(${PHONE1},15)
exten = s,8,Goto(108)
exten = s,108,ChanIsAvail(${VOIP1})
exten = s,109,Dial(${VOIP1}/${VOIPNUM})
exten = s,209,VoiceMail(123|sbg(6))


In the globals section, VOIP1 is set equal to Zap/4

With 1.2-beta, -vvv logs show this, which is successful:

 -- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack
 -- Executing VoiceMail(Zap/3-1, 123|sbg(6)) in new stack
 -- Playing '/var/spool/asterisk/voicemail/default/123/busy' (language 'en')


With CVS-HEAD -vvv logs show this, which is unsuccessful:

 -- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack
 == Spawn extension (incoming-pstn, s, 208) exited non-zero on 'Zap/3-1'
 -- Hungup 'Zap/3-1'


Is there another list or someone I should mention this to? Asterisk should not hangup Zap/3-1 at this point.

On 9/24/05, Rich Adamson [EMAIL PROTECTED] wrote:
The patch is in cvs-head, which has been very stable for me. :) Hi Richard, I am experiencing the same problem. I'd like to test your patch. Thing, is, I don't know which
CVS it's in:) ... I checked out 1.2-beta on Tuesday (9/21) and compiled it. When I type 'show applicationvoicemail', it does not describe the g(#) option, so I think my version must not have it.
 I am using a TDM22B card and voicemails seem very quiet if they are left from in incoming POTSconnection. When I enter voicemail by direct dialing a local extension and leave a message from the advanced options
menu, the recorded message is much louder. I should qualify, not only are my VMs coming in over POTS, I am actually calling out firstthrough the TDM22B, to Sipura, to VOIP provider, back in via PSTN, to TDM22B, to VM. I'm amazed it works at all:)... I'm very
impressed by Asterisk and especially it's voicemail. I would like to resolve the low volume issue though. If you can tell me which CVS to check out, I can try it. I'd like to stick to the 1.2-beta
branch though because I don't want to rework all my config files. On 9/21/05, Rich Adamson [EMAIL PROTECTED] wrote:  On Monday 19 September 2005 12:38, Rich Adamson wrote:
   The g(6) adds a 6 db gain for zap calls that end up recording a Voicemail   message.  ...* 'g(#)' the specified amount of gain will be requested during message


recording
(units are whole-number decibels (dB))   How in the hell does that make any sense?are your normal incoming calls  quiet too or just voicemail? Yes, see bug 2022 and 2023 for details, as well as
 http://www.routers.com/asteriskprob/asterisk-config.htm for a very detailed analysis of the problem. I believe one of the more serious issues amounts to: if asterisk is
 located a fair distance from the central office (-7db in my case), setting the rxgain and/or txgain to any level that would be considered reasonable for that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result that
 cannot be addressed through zapata.conf echo entris, and changing compile options to agressive, etc, does not help. Its my believe (from working with several TDM users), the further one is from the CO,
 the bigger the problem. (Or, short pstn cable lengths less then about 4 or 5db can almost always be addressed via parameters.) The above workaround is very usable (assuming it works) when someone
 calls in via the pstn and leaves a voicemail (which is already at least 7db down plus their own pstn loss), and then I call in via the pstn to retrive the voicemail (now 14db down PLUS the original callers
 pstn loss), the audio is so faint its difficult to impossible to listen to.   In my case, the asterisk box is located about 7db from the central   office. As noted in bug 2023 (and 2022), calls from an outside pstn
   line coming into asterisk incure a 7db pstn loss (which can't be adjusted   for with rxgain and txgain as changing those values to something   reasonable generates echo).Retrieving that VM message from an outside
   location creates another 7db loss (now -14db down in total), making it   very difficult (if not impossible) to hear the message. (And, yes I've   gone through all the recommendations with wav vs gsm files, etc.)
   I am not sure I understand why the txgain/rxgain isn't fixing it without  adding unacceptable echo...this all seems very odd...I mean for a test  you should be able to dial an echo() application and have extremely quiet
  echoed audio... is this the case? As an ex-telco transmission engineer, 

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-24 Thread Julian Lyndon-Smith
Under 1.2 the +101 jumping is not enabled by default. There is a 
variable returned showing the status of the application. You need to add 
a j flag or put priorityjumping=yes in extensions.conf


Julian.

Brian McEntire wrote:

Hmmm...

I checked out CVS-HEAD, built and installed it this morning. Most testing
was going well, but then I found out the behavior of ChanIsAvail has changed
(is broken?)


In my Dial Plan, if a call comes in on the PSTN line, and is not answered by
the extension (or if the extension is busy), ChanIsAvail checks to see of
the outgoing VOIP line is available. If so, it forwards the call to the VOIP
voice mail. If not, it forwards the call to the Asterisk Voicemail.

With 1.2-beta, ChanIsAvail works for me. With CVS-HEAD, it hangs up on the
caller.

Here is the relevant portion of my extensions.conf:

exten = s,7,Dial(${PHONE1},15)
exten = s,8,Goto(108)
exten = s,108,ChanIsAvail(${VOIP1})
exten = s,109,Dial(${VOIP1}/${VOIPNUM})
exten = s,209,VoiceMail(123|sbg(6))


In the globals section, VOIP1 is set equal to Zap/4

With 1.2-beta, -vvv logs show this, which is successful:

-- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack
-- Executing VoiceMail(Zap/3-1, 123|sbg(6)) in new stack
-- Playing '/var/spool/asterisk/voicemail/default/123/busy' (language 'en')


With CVS-HEAD -vvv logs show this, which is unsuccessful:

-- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack
== Spawn extension (incoming-pstn, s, 208) exited non-zero on 'Zap/3-1'
-- Hungup 'Zap/3-1'


Is there another list or someone I should mention this to? Asterisk should
not hangup Zap/3-1 at this point.



On 9/24/05, Rich Adamson [EMAIL PROTECTED] wrote:


The patch is in cvs-head, which has been very stable for me. :)





Hi Richard,
I am experiencing the same problem. I'd like to test your patch. Thing,


is, I don't know which
CVS it's in :)


... I checked out 1.2-beta on Tuesday (9/21) and compiled it. When I


type 'show application
voicemail', it does not describe the


g(#) option, so I think my version must not have it.

I am using a TDM22B card and voicemails seem very quiet if they are left


from in incoming POTS
connection. When I enter


voicemail by direct dialing a local extension and leave a message from


the advanced options
menu, the recorded message is much


louder.

I should qualify, not only are my VMs coming in over POTS, I am actually


calling out first
through the TDM22B, to Sipura, to


VOIP provider, back in via PSTN, to TDM22B, to VM. I'm amazed it works


at all :) ... I'm very
impressed by Asterisk and


especially it's voicemail. I would like to resolve the low volume issue


though.


If you can tell me which CVS to check out, I can try it. I'd like to


stick to the 1.2-beta
branch though because I don't want to


rework all my config files.

On 9/21/05, Rich Adamson [EMAIL PROTECTED] wrote:



On Monday 19 September 2005 12:38, Rich Adamson wrote:


The g(6) adds a 6 db gain for zap calls that end up recording a


Voicemail


message.


...



* 'g(#)' the specified amount of gain will be requested during


message


recording (units are whole-number decibels (dB))


How in the hell does that make any sense? are your normal incoming


calls


quiet too or just voicemail?


Yes, see bug 2022 and 2023 for details, as well as
http://www.routers.com/asteriskprob/asterisk-config.htm
for a very detailed analysis of the problem.

I believe one of the more serious issues amounts to: if asterisk is
located a fair distance from the central office (-7db in my case),


setting


the rxgain and/or txgain to any level that would be considered


reasonable


for that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result that
cannot be addressed through zapata.conf echo entris, and changing
compile options to agressive, etc, does not help. Its my believe
(from working with several TDM users), the further one is from the CO,
the bigger the problem. (Or, short pstn cable lengths less then about
4 or 5db can almost always be addressed via parameters.)

The above workaround is very usable (assuming it works) when someone
calls in via the pstn and leaves a voicemail (which is already at
least 7db down plus their own pstn loss), and then I call in via the
pstn to retrive the voicemail (now 14db down PLUS the original callers
pstn loss), the audio is so faint its difficult to impossible to
listen to.



In my case, the asterisk box is located about 7db from the central
office. As noted in bug 2023 (and 2022), calls from an outside pstn
line coming into asterisk incure a 7db pstn loss (which can't be


adjusted


for with rxgain and txgain as changing those values to something
reasonable generates echo). Retrieving that VM message from an


outside


location creates another 7db loss (now -14db down in total), making


it


very difficult (if not impossible) to hear the message. (And, yes


I've


gone through all the recommendations with wav vs gsm files, etc.)


I am 

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-24 Thread Brian McEntire
Hmm. Thanks for the heads up, but I'm not sure that's it.

It's jumping to 208 rather than 209, so it looks more like an off-by-one error.

I tried changing to priorityjumping=yes in
/etc/asterisk/extensions.conf and reinstalled the CVS-HEAD version, but
it still jumps to 208 whereas it used to jump to 209.

On 9/24/05, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
Under 1.2 the +101 jumping is not enabled by default. There is avariable returned showing the status of the application. You need to adda j flag or put priorityjumping=yes in extensions.confJulian.
Brian McEntire wrote: Hmmm... I checked out CVS-HEAD, built and installed it this morning. Most testing was going well, but then I found out the behavior of ChanIsAvail has changed
 (is broken?) In my Dial Plan, if a call comes in on the PSTN line, and is not answered by the extension (or if the extension is busy), ChanIsAvail checks to see of the outgoing VOIP line is available. If so, it forwards the call to the VOIP
 voice mail. If not, it forwards the call to the Asterisk Voicemail. With 1.2-beta, ChanIsAvail works for me. With CVS-HEAD, it hangs up on the caller. Here is the relevant portion of my 
extensions.conf: exten = s,7,Dial(${PHONE1},15) exten = s,8,Goto(108) exten = s,108,ChanIsAvail(${VOIP1}) exten = s,109,Dial(${VOIP1}/${VOIPNUM}) exten = s,209,VoiceMail(123|sbg(6))
 In the globals section, VOIP1 is set equal to Zap/4 With 1.2-beta, -vvv logs show this, which is successful: -- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack
 -- Executing VoiceMail(Zap/3-1, 123|sbg(6)) in new stack -- Playing '/var/spool/asterisk/voicemail/default/123/busy' (language 'en') With CVS-HEAD -vvv logs show this, which is unsuccessful:
 -- Executing ChanIsAvail(Zap/3-1, Zap/4) in new stack == Spawn extension (incoming-pstn, s, 208) exited non-zero on 'Zap/3-1' -- Hungup 'Zap/3-1'
 Is there another list or someone I should mention this to? Asterisk should not hangup Zap/3-1 at this point. On 9/24/05, Rich Adamson 
[EMAIL PROTECTED] wrote:The patch is in cvs-head, which has been very stable for me. :)Hi Richard,
I am experiencing the same problem. I'd like to test your patch. Thing,is, I don't know whichCVS it's in :)... I checked out 1.2-beta on Tuesday (9/21) and compiled it. When I
type 'show applicationvoicemail', it does not describe theg(#) option, so I think my version must not have it.I am using a TDM22B card and voicemails seem very quiet if they are left
from in incoming POTSconnection. When I entervoicemail by direct dialing a local extension and leave a message fromthe advanced options
menu, the recorded message is muchlouder.I should qualify, not only are my VMs coming in over POTS, I am actuallycalling out first
through the TDM22B, to Sipura, toVOIP provider, back in via PSTN, to TDM22B, to VM. I'm amazed it worksat all :) ... I'm veryimpressed by Asterisk and
especially it's voicemail. I would like to resolve the low volume issuethough.If you can tell me which CVS to check out, I can try it. I'd like to
stick to the 1.2-betabranch though because I don't want torework all my config files.On 9/21/05, Rich Adamson 
[EMAIL PROTECTED] wrote:On Monday 19 September 2005 12:38, Rich Adamson wrote:The g(6) adds a 6 db gain for zap calls that end up recording a
Voicemailmessage* 'g(#)' the specified amount of gain will be requested during
messagerecording (units are whole-number decibels (dB))How in the hell does that make any sense? are your normal incoming
callsquiet too or just voicemail?Yes, see bug 2022 and 2023 for details, as well as
http://www.routers.com/asteriskprob/asterisk-config.htmfor a very detailed analysis of the problem.I believe one of the more serious issues amounts to: if asterisk is
located a fair distance from the central office (-7db in my case),settingthe rxgain and/or txgain to any level that would be consideredreasonable
for that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result thatcannot be addressed through zapata.conf echo entris, and changingcompile options to agressive, etc, does not help. Its my believe
(from working with several TDM users), the further one is from the CO,the bigger the problem. (Or, short pstn cable lengths less then about4 or 5db can almost always be addressed via parameters.)
The above workaround is very usable (assuming it works) when someonecalls in via the pstn and leaves a voicemail (which is already atleast 7db down plus their own pstn loss), and then I call in via the
pstn to retrive the voicemail (now 14db down PLUS the original callerspstn loss), the audio is so faint its difficult to impossible tolisten to.
In my case, the asterisk box is located about 7db from the centraloffice. As noted in bug 2023 (and 2022), calls from an outside pstnline coming into asterisk incure a 7db pstn loss (which can't be
adjustedfor with rxgain and txgain as changing those values to somethingreasonable generates echo). Retrieving that VM message from an
outsidelocation 

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-24 Thread Brian McEntire
Oops, I didn't cc the list. Julian suggested I should try the older
version of app_chanisavail.c and that worked out well. I can now use
the g(#) switch and that works very well.
On 9/24/05, Brian McEntire [EMAIL PROTECTED] wrote:
That fixes it! Thanks. 

So I can run CVS HEAD but I need to check out -r 1.17
asterisk/apps/app_chanisavail.c to revert just that file to the old
version.

I guess it could still be a prob with the new app_chanisavail.c but it
also looks like whatever provides ast_goto_if_exists could be at fault.


- - -

To Rich:

The new gain g(#) switch works great! I have to bump mine up to
g(12) which seems rediculously high, but then again I'm going out voip
and back in PSTN and perhaps the VOIP is quieting the signal too.

Anway, with g(12), voicemail messages are recorded at a very acceptable volume and sound good too. Thanks!

___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-23 Thread Brian McEntire
Hi Richard,
 I am experiencing the same problem. I'd like to test your patch. Thing, is, I don't know which CVS it's in :)

... I checked out 1.2-beta on Tuesday (9/21) and compiled it. When I
type 'show application voicemail', it does not describe the g(#)
option, so I think my version must not have it.

I am using a TDM22B card and voicemails seem very quiet if they are
left from in incoming POTS connection. When I enter voicemail by direct
dialing a local extension and leave a message from the advanced options
menu, the recorded message is much louder.

I should qualify, not only are my VMs coming in over POTS, I am
actually calling out first through the TDM22B, to Sipura, to VOIP
provider, back in via PSTN, to TDM22B, to VM. I'm amazed it works at
all :) ... I'm very impressed by Asterisk and especially
it's voicemail. I would like to resolve the low volume issue though. 

If you can tell me which CVS to check out, I can try it. I'd like to
stick to the 1.2-beta branch though because I don't want to rework all
my config files.

On 9/21/05, Rich Adamson [EMAIL PROTECTED] wrote:
 On Monday 19 September 2005 12:38, Rich Adamson wrote:  The g(6) adds a 6 db gain for zap calls that end up recording a Voicemail  message. ...  * 'g(#)' the specified amount of gain will be requested during message
 recording (units are whole-number decibels (dB)) How in the hell does that make any sense?are your normal incoming calls quiet too or just voicemail?Yes, see bug 2022 and 2023 for details, as well as
http://www.routers.com/asteriskprob/asterisk-config.htmfor a very detailed analysis of the problem.I believe one of the more serious issues amounts to: if asterisk is
located a fair distance from the central office (-7db in my case), settingthe rxgain and/or txgain to any level that would be considered reasonablefor that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result that
cannot be addressed through zapata.conf echo entris, and changingcompile options to agressive, etc, does not help. Its my believe(from working with several TDM users), the further one is from the CO,the bigger the problem. (Or, short pstn cable lengths less then about
4 or 5db can almost always be addressed via parameters.)The above workaround is very usable (assuming it works) when someonecalls in via the pstn and leaves a voicemail (which is already atleast 7db down plus their own pstn loss), and then I call in via the
pstn to retrive the voicemail (now 14db down PLUS the original callerspstn loss), the audio is so faint its difficult to impossible tolisten to.  In my case, the asterisk box is located about 7db from the central
  office. As noted in bug 2023 (and 2022), calls from an outside pstn  line coming into asterisk incure a 7db pstn loss (which can't be adjusted  for with rxgain and txgain as changing those values to something
  reasonable generates echo).Retrieving that VM message from an outside  location creates another 7db loss (now -14db down in total), making it  very difficult (if not impossible) to hear the message. (And, yes I've
  gone through all the recommendations with wav vs gsm files, etc.) I am not sure I understand why the txgain/rxgain isn't fixing it without adding unacceptable echo...this all seems very odd...I mean for a test
 you should be able to dial an echo() application and have extremely quiet echoed audio... is this the case?As an ex-telco transmission engineer, believe me I've done my homeworkand some very solid testing with expensive well-calibrated test equipment.
As I've mentioned to Kevin, its almost like the TigerJet pci controlleron the TDM card is reversing bits six and seven (or something very oddlike that). Digium apparently now has a pci engineering type looking
at the issues, which I'm told is using a pci logic analyzer, etc.  The work around only kicks in if the call comes from a zap channel  and ends up in voicemail, adding a 6db gain to that recorded message.
  No other channel types are impacted by this new parameter. This is a HELL of a band-aid.If you actually follow the logic that was originally stated in 2023,this gain setting is highly useful for those systems that are
further away from the CO (as mentioned above). For those closer tothe CO, it has zero value.Rich___--Bandwidth and Colocation sponsored by 
Easynews.com --Asterisk-Users mailing listAsterisk-Users@lists.digium.comhttp://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Re: [Asterisk-Users] VM low volume - testers needed

2005-09-21 Thread Patrick
On Mon, 2005-09-19 at 10:38 -0600, Rich Adamson wrote:
 For those that have experienced low VM recording volumes when using
 a Digium TDM04b (or similar analog pstn card), a work around has been
 committed to cvs-head.

Does this mean that tracking down the cause of the low volume issue was
not successful or was the workaround an easier solution?

Regards,
Patrick
___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] VM low volume - testers needed

2005-09-21 Thread Andrew Kohlsmith
On Monday 19 September 2005 12:38, Rich Adamson wrote:
 The g(6) adds a 6 db gain for zap calls that end up recording a Voicemail
 message.
...

 * 'g(#)' the specified amount of gain will be requested during message
  recording (units are whole-number decibels (dB))

How in the hell does that make any sense?  are your normal incoming calls 
quiet too or just voicemail?  

 In my case, the asterisk box is located about 7db from the central
 office. As noted in bug 2023 (and 2022), calls from an outside pstn
 line coming into asterisk incure a 7db pstn loss (which can't be adjusted
 for with rxgain and txgain as changing those values to something
 reasonable generates echo).  Retrieving that VM message from an outside
 location creates another 7db loss (now -14db down in total), making it
 very difficult (if not impossible) to hear the message. (And, yes I've
 gone through all the recommendations with wav vs gsm files, etc.)

I am not sure I understand why the txgain/rxgain isn't fixing it without 
adding unacceptable echo...  this all seems very odd...  I mean for a test 
you should be able to dial an echo() application and have extremely quiet 
echoed audio... is this the case?

 The work around only kicks in if the call comes from a zap channel
 and ends up in voicemail, adding a 6db gain to that recorded message.
 No other channel types are impacted by this new parameter.

This is a HELL of a band-aid.

-A.
___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] VM low volume - testers needed

2005-09-21 Thread Rich Adamson
 On Mon, 2005-09-19 at 10:38 -0600, Rich Adamson wrote:
  For those that have experienced low VM recording volumes when using
  a Digium TDM04b (or similar analog pstn card), a work around has been
  committed to cvs-head.
 
 Does this mean that tracking down the cause of the low volume issue was
 not successful or was the workaround an easier solution?

It means this is a short-term work around while there is an ongong
effort to identify the root cause (along with other possible TDM issues).


___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [Asterisk-Users] VM low volume - testers needed

2005-09-21 Thread Rich Adamson
 On Monday 19 September 2005 12:38, Rich Adamson wrote:
  The g(6) adds a 6 db gain for zap calls that end up recording a Voicemail
  message.
 ...
 
  * 'g(#)' the specified amount of gain will be requested during message
   recording (units are whole-number decibels (dB))
 
 How in the hell does that make any sense?  are your normal incoming calls 
 quiet too or just voicemail?  

Yes, see bug 2022 and 2023 for details, as well as 
  http://www.routers.com/asteriskprob/asterisk-config.htm
for a very detailed analysis of the problem.

I believe one of the more serious issues amounts to: if asterisk is
located a fair distance from the central office (-7db in my case), setting
the rxgain and/or txgain to any level that would be considered reasonable
for that loss (eg, rxgain=5, txgain=5), hugh amounts of echo result that
cannot be addressed through zapata.conf echo entris, and changing
compile options to agressive, etc, does not help. Its my believe 
(from working with several TDM users), the further one is from the CO,
the bigger the problem. (Or, short pstn cable lengths less then about
4 or 5db can almost always be addressed via parameters.)

The above workaround is very usable (assuming it works) when someone
calls in via the pstn and leaves a voicemail (which is already at
least 7db down plus their own pstn loss), and then I call in via the
pstn to retrive the voicemail (now 14db down PLUS the original callers
pstn loss), the audio is so faint its difficult to impossible to 
listen to. 

  In my case, the asterisk box is located about 7db from the central
  office. As noted in bug 2023 (and 2022), calls from an outside pstn
  line coming into asterisk incure a 7db pstn loss (which can't be adjusted
  for with rxgain and txgain as changing those values to something
  reasonable generates echo).  Retrieving that VM message from an outside
  location creates another 7db loss (now -14db down in total), making it
  very difficult (if not impossible) to hear the message. (And, yes I've
  gone through all the recommendations with wav vs gsm files, etc.)
 
 I am not sure I understand why the txgain/rxgain isn't fixing it without 
 adding unacceptable echo...  this all seems very odd...  I mean for a test 
 you should be able to dial an echo() application and have extremely quiet 
 echoed audio... is this the case?

As an ex-telco transmission engineer, believe me I've done my homework
and some very solid testing with expensive well-calibrated test equipment.
As I've mentioned to Kevin, its almost like the TigerJet pci controller
on the TDM card is reversing bits six and seven (or something very odd
like that). Digium apparently now has a pci engineering type looking
at the issues, which I'm told is using a pci logic analyzer, etc.
 
  The work around only kicks in if the call comes from a zap channel
  and ends up in voicemail, adding a 6db gain to that recorded message.
  No other channel types are impacted by this new parameter.
 
 This is a HELL of a band-aid.

If you actually follow the logic that was originally stated in 2023,
this gain setting is highly useful for those systems that are 
further away from the CO (as mentioned above). For those closer to
the CO, it has zero value.

Rich


___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


[Asterisk-Users] VM low volume - testers needed

2005-09-19 Thread Rich Adamson

For those that have experienced low VM recording volumes when using
a Digium TDM04b (or similar analog pstn card), a work around has been
committed to cvs-head. Need some folks to test it; it doesn't seem 
to work for me, but need some feedback from others to ensure the
work around is actually functioning. (The work around relates back
to bug #2023, and was committed around Thursday or Friday last week.)

The work around involves adding g(6) to an exten definition like this:
 exten = 3000,1,Dial(SIP/3000,15,r)
 exten = 3000,2,Voicemail(3000|ug(6))
 exten = 3000,102,Voicemail(3000|bg(6))
 exten = 3000,103,Hangup

The g(6) adds a 6 db gain for zap calls that end up recording a Voicemail
message. 

show application voicemail indicates:
[Synopsis]
Leave a voicemail message
[Description]
  VoiceMail([EMAIL PROTECTED][EMAIL PROTECTED]|options]):  Leavesvoicem
ail for a given mailbox (must be configured in voicemail.conf).
 If the options contain: 
* 's'instructions for leaving the message will be skipped.
* 'u'the unavailable greeting will be played.
* 'b'the busy greeting will be played.
* 'g(#)' the specified amount of gain will be requested during message
 recording (units are whole-number decibels (dB))

In my case, the asterisk box is located about 7db from the central 
office. As noted in bug 2023 (and 2022), calls from an outside pstn
line coming into asterisk incure a 7db pstn loss (which can't be adjusted
for with rxgain and txgain as changing those values to something
reasonable generates echo).  Retrieving that VM message from an outside
location creates another 7db loss (now -14db down in total), making it 
very difficult (if not impossible) to hear the message. (And, yes I've 
gone through all the recommendations with wav vs gsm files, etc.)

The work around only kicks in if the call comes from a zap channel 
and ends up in voicemail, adding a 6db gain to that recorded message. 
No other channel types are impacted by this new parameter.

Could others that have this same issue give the above a try to see
if it impacts your VM recordings?  (Kevin tested it on his development
workstation and it seemed to work, but he's at VON right now and 
can't do much testing. Both of us are looking for a little help with
the testing effort.)

Post results to the -user list please.

Rich




___
--Bandwidth and Colocation sponsored by Easynews.com --

Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users