Re: [Asterisk-Users] Voipsupply - my experience
On Thu, Dec 15, 2005 at 03:03:04PM -0500, Omar A. Sabek wrote: > I also have nothing but wonderful things to say about voipsupply.com, > they are first on my list for equipment needs. They have great methods > of communication and they free up my time to better serve my clients. I'm happy to hear that everyone's had good service from them, but I've felt burned by them twice. The first time, I ordered over $4000 worth of hardware from them and as soon as my order is processed, I get spammed with all their monthly specials (all in caps, of course). I sent them an e-mail asking them why they treat their customers this way, but I never received a response. Also, this order was split up and shipped at different times, but their order status pages didn't explain this (and I had no idea where my parts were for a week). I gave them another chance recently--just last week, in fact. I ordered two IAXy adaptors, so one of my co-workers could take one back to Europe. I ordered on the 6th, paid for 2 day shipping, and got an e-mail that afternoon telling me my order status was "shipped." Well, three days passed, and my co-worker flew back home without an IAXy. This week I asked voip-supply for a FedEx tracking number, and the tracking information shows the package actually shipped on the 13th, not the 6th like they told me! Their order status calculations are 7 days too optimistic. I sent them an e-mail about the status discrepancy, but I haven't received a response. I would consider their communication methods inadequate, unless you don't care when your order will arrive. -- Shaw Terwilliger <[EMAIL PROTECTED]> SourceGear LLC signature.asc Description: Digital signature ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voipsupply - my experience
I also have nothing but wonderful things to say about voipsupply.com, they are first on my list for equipment needs. They have great methods of communication and they free up my time to better serve my clients. Omar A. Sabek On 12/15/05, Dennis Gilmore <[EMAIL PROTECTED]> wrote: > On Thursday 15 December 2005 11:55, Terry H. Gilsenan wrote: > > Hi, > > > > I would just like to let everyone know about the support I have rec'd > > from voipsupply. > > > > I travelled from .au to the US to do some urgent server upgrades for > > $EMPLOYER. During this trip I has impressed upon me (with absolutely > > zero notice) the requirement for a IP Phone link to the .au office. > > > > With only a couple of day left in the US I was stumped. > > > > I called Voipsupply and left a message (it was 9:30PM CST - Houston) at > > 10:30PM Mark emailed me and sent me his Cell phone number. > > > > The upshot is: > > > > I placed an order for some Digium kit at Midnight, on the 14th and I > > have just rec'd the goods in Houston now. > > > > Mark: Fantastic service! I appreciate the help. > > > > Regards, > Having moved from AU to US last year I know how important a good reliable and > cheap link back home is. for this i use digium equipment and asterisk with > an AU iax provider. i have a local number in Brisbane. I have also > purchased some VoIP equipment from Voipsupply for my employer and have > received fantastic service and support from them for that also. > > Dennis > ___ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voipsupply - my experience
On Thursday 15 December 2005 11:55, Terry H. Gilsenan wrote: > Hi, > > I would just like to let everyone know about the support I have rec'd > from voipsupply. > > I travelled from .au to the US to do some urgent server upgrades for > $EMPLOYER. During this trip I has impressed upon me (with absolutely > zero notice) the requirement for a IP Phone link to the .au office. > > With only a couple of day left in the US I was stumped. > > I called Voipsupply and left a message (it was 9:30PM CST - Houston) at > 10:30PM Mark emailed me and sent me his Cell phone number. > > The upshot is: > > I placed an order for some Digium kit at Midnight, on the 14th and I > have just rec'd the goods in Houston now. > > Mark: Fantastic service! I appreciate the help. > > Regards, Having moved from AU to US last year I know how important a good reliable and cheap link back home is. for this i use digium equipment and asterisk with an AU iax provider. i have a local number in Brisbane. I have also purchased some VoIP equipment from Voipsupply for my employer and have received fantastic service and support from them for that also. Dennis ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Voipsupply - my experience
Hi, I would just like to let everyone know about the support I have rec'd from voipsupply. I travelled from .au to the US to do some urgent server upgrades for $EMPLOYER. During this trip I has impressed upon me (with absolutely zero notice) the requirement for a IP Phone link to the .au office. With only a couple of day left in the US I was stumped. I called Voipsupply and left a message (it was 9:30PM CST - Houston) at 10:30PM Mark emailed me and sent me his Cell phone number. The upshot is: I placed an order for some Digium kit at Midnight, on the 14th and I have just rec'd the goods in Houston now. Mark: Fantastic service! I appreciate the help. Regards, -- Terry Gilsenan Information Systems Manager InterOil Corporation ph: +61-7-4046-4614 mb: +61-417-600-360 ===[Disclaimer]=== This electronic transmission, including any attachments, is confidential, may contain privileged information and should be read or retained only by the intended recipient. If you received this message in error, please delete it from your system and notify the sender immediately. Any review, dissemination or other use of this information by persons or entities other than the intended recipient is strictly prohibited. ===[End]=== ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
