Re: [Asterisk-Users] queues and the '*' key

2006-04-21 Thread Dinesh Nair


On 04/21/06 05:35 Sean Kennedy said the following:
I have a vague memory of reading about this somewhere, but searched @ 
the wiki AND through google aren't turning up anything useful.


take a look at http://bugs.digium.com/view.php?id=6897

there's a patch there for 1.2 with another for trunk which has been 
committed already.


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[Asterisk-Users] queues and the '*' key

2006-04-20 Thread Sean Kennedy

[EMAIL PROTECTED] asterisk]# asterisk -V
Asterisk SVN-branch-1.2-r8632M

I was wondering if there was some documentation I was missing on the '*' 
key and queues.  I have my features setup to use *x, where x is a #, but 
these features don't work for calls coming in from a queue.  As soon as 
the '*' button is hit, the call is disconnected.


I have a vague memory of reading about this somewhere, but searched @ 
the wiki AND through google aren't turning up anything useful.


Sean

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Re: [Asterisk-Users] queues and the '*' key

2006-04-20 Thread Peter Fern

From:
http://www.voip-info.org/wiki/view/Asterisk+cmd+AgentCallbackLogin


   More info

Unlike with AgentLogin the agent is not permanently off-hook (on-line). 
Instead the agent will be called at the designated extension when a new 
queue caller has been assigned to him. The agent goes off-hook and if 
ackcall is set to yes, must confirm with # that she is ready to take the 
call (it might be smart to include this instruction in the optional 
queue announcement). Press * to hang-up on the caller.



And:
http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue


   Description

Queue(queuename|options|optionalurl|announceoverride|timeout)

The option string may contain zero or more of the following characters:

   * 'H' — allow caller to hang up by hitting *.



Sean Kennedy wrote:


[EMAIL PROTECTED] asterisk]# asterisk -V
Asterisk SVN-branch-1.2-r8632M

I was wondering if there was some documentation I was missing on the 
'*' key and queues. I have my features setup to use *x, where x is a 
#, but these features don't work for calls coming in from a queue. As 
soon as the '*' button is hit, the call is disconnected.


I have a vague memory of reading about this somewhere, but searched @ 
the wiki AND through google aren't turning up anything useful.


Sean

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