Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
Move it to the biz list and I am cool with it. On Thu, Jan 22, 2009 at 12:51 PM, Jeff LaCoursiere j...@jeff.net wrote: This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Thanks, Steve Totaro +18887771888 (Toll Free) +12409381212 (Cell) +12024369784 (Skype) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
Au contraire. Jeff LaCoursiere wrote: This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
No, I really mean it. This list is busy enough with on-topic conversations. If I wanted to hear rants about service providers I would subscribe to *-biz. Good lord the net is *full* of crappy service providers and frauds. The last thing we need is for members to believe it is their duty to inform this list of bad service. j On Thu, 22 Jan 2009, Alex Balashov wrote: Au contraire. Jeff LaCoursiere wrote: This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
True, better to keep it on the -biz list. But there is such a thing as exceptional fraud. I wouldn't have minded if someone posted about Bernie Madoff to capital-users. Jeff LaCoursiere wrote: No, I really mean it. This list is busy enough with on-topic conversations. If I wanted to hear rants about service providers I would subscribe to *-biz. Good lord the net is *full* of crappy service providers and frauds. The last thing we need is for members to believe it is their duty to inform this list of bad service. j On Thu, 22 Jan 2009, Alex Balashov wrote: Au contraire. Jeff LaCoursiere wrote: This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] (Fwd) New problem: They disconnect your service for no reason
While I agree its better on the biz list, we do need some humor at the end of business day. On Thu, Jan 22, 2009 at 1:36 PM, Alex Balashov abalas...@evaristesys.com wrote: True, better to keep it on the -biz list. But there is such a thing as exceptional fraud. I wouldn't have minded if someone posted about Bernie Madoff to capital-users. Jeff LaCoursiere wrote: No, I really mean it. This list is busy enough with on-topic conversations. If I wanted to hear rants about service providers I would subscribe to *-biz. Good lord the net is *full* of crappy service providers and frauds. The last thing we need is for members to believe it is their duty to inform this list of bad service. j On Thu, 22 Jan 2009, Alex Balashov wrote: Au contraire. Jeff LaCoursiere wrote: This is *really* not the place for this... On Thu, 22 Jan 2009, Andrew Joakimsen wrote: On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala re...@supertec.com wrote: Your service is still up and working, Because Suzanne Bowen has better judgment than you. You did charge back on the payment to us, That is correct. There is $86 balance in my account I did not expect to get back by just asking for it. We are being nice to you and you do not understand the meaning of nice? Your actions are not nice. You threaten to cut off service if a customer discusses issues... issues which you were actually given plenty of time to solve... in public. Like I said in my other post, can you imagine Level3, Global Crossing, ATT or Verizon doing that? Why don't you spend time correcting the flaws in your service, instead of policing the internet for people talking bad about your service? I am not even making this up, I posting FACTS, not lies like you and your employees posted in my tickets. What is wrong with you ? If you didn't know, I have too much free time. You don't mess with me because I have plenty of time to mess back with you. I will not be done until every person that uses VoIP knows how terrible your service is. Do you want me to really close it up ? Yes, as we discussed with Suzanne, the service will be closed up on 28th February, 2009 at 5:00 CT. Or are you going to change your mind again? FYI I do not have a problem in you complaining to me, you can complain a million time, and you will get result, it is your public posting about the problem and discussing with people who do not undertand the issue is the reason we can not do business with you. I did not get results waiting almost a month for the feature to get fixed. The provider I use now we had an issue. I reported it yesterday, within 5 minutes they confirmed there is an issue. Within 1 hour they had resolved the issue with their upstream provider. THAT is how you provide good service. There is an issue, I am not going to go around talking bad about you. But there is an issue, you deny there is an issue, and you take a month.. then I will talk bad about you because you do not care about the customer. Sorry, it's true. If you told me that you found a programming issue (which is what I think the problem is) and that you programmers will fix it in the next release, I can understand that answer and have patience. But to be told multiple times that everything is working when that is not true, I can not deal with lies. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
