Re: [asterisk-users] AGI - Choppy Sound
Sometimes my process just drops the call and leaves the client in silence! it happens probably 1 out of 25 times... no meaningful loads happening, just me prototyping my (Ruby)AGI... On Wed, May 7, 2008 at 12:40 PM, Robert Norton - SophTelecom LLC < [EMAIL PROTECTED]> wrote: > Hi Marcelo, > > Sorry, just realized I responded to you directly rather than the list… So > for the record, here's the list response… > > > -- > > > > Hi Marcelo, > > What format are the recordings in? Have you tried converting them to the > same format? > > > > Thanks > > > -- > > * * > > *From:* Marcelo Freitas [mailto:[EMAIL PROTECTED] > *Sent:* Monday, May 05, 2008 6:53 PM > *To:* Robert Norton - SophTelecom LLC; 'Asterisk Users Mailing List - > Non-Commercial Discussion' > > *Subject:* RE: [asterisk-users] AGI - Choppy Sound > > > > Hi Robert, > > > > Thanks for replying and I'm glad you have an application running nicely > through phpAGI ... > > Now answering your questions ... > > > > what's the load on the box during the times it's choppy? > > > > I was testing at night ... I mean NO simultaneous calls going through the > server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load < 10%) > ... I also notice the problem as other calls were up too ... sometimes the > quality is bad ... sometimes good > > Are calls in general choppy during that same point or just calls going > through AGI? > > > > I never had this problem with my normal menu ... and when I call and I have > the problem I tried to hangup and call the other number for the other menu > ... and ... no problems ... > > It's hard to verify ... because I call ... it's choppy ... hangup and call > again ... sometimes it's choppy sometimes not ... > > > > You mention the attendant voice becomes choppy? > > > > Yes, when I call and the call is not good, and during the same call I try > to talk to one atendant, I almost cannot hear her/his, but the sound for > him/her is good ... > > That's why I don't know if it is a problem with the recordings I did, > because the agent's voice is also bad > > > > Is the attendant totally outside of your AGI scripts? > > > > I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming > call - send to AGI - it does the logic and play some sounds - and I do and > exec_goto to an context,extension,priority that has a queue setup - and from > there on they answer the calls > > > > What codecs are your clients using? > > The incoming calls - IAX/ilbc > > Connection to agents - SIP/ulaw > > it's the same as the other menu ... > > > > > > Thanks, > > > > > > > > > - Original Message - > Subject: RE: [asterisk-users] AGI - Choppy Sound > From: "Robert Norton - SophTelecom LLC" <[EMAIL PROTECTED]> > Date: Mon, May 5, 2008 19:47 > > > > Hi, > > I take it you've looked at all the basics, what's the load on the box > during the times it's choppy? Are calls in general choppy during that same > point or just calls going through AGI? You mention the attendant voice > becomes choppy? Is the attendant totally outside of your AGI scripts? What > codecs are your clients using? > > > > I'm working on a pretty intensive phpAGI based application and even with a > decent number of calls haven't had any substantial problems, more so just > with load but even with substantial activity on a fairly robust box it has > been fine. > > > > Thanks > > > > -Robert Norton > > > -- > > *From:* [EMAIL PROTECTED] [mailto: > [EMAIL PROTECTED] *On Behalf Of *Marcelo Freitas > *Sent:* Monday, May 05, 2008 4:10 PM > *To:* asterisk-users@lists.digium.com > *Subject:* [asterisk-users] AGI - Choppy Sound > > > > Hi folks, > > > > I'm experiencing some problems with sound through phpAGI ... > > > > What I'm trying to do is a menu, doing some database lookups and so ... > > > > But sometimes the sound become too choppy ... just sometimes .. like 1 of 5 > calls ... but is a big percentage ... > > And I have my current menu on the dialplan that I have no problems with it > ... > > I'm using .gsm for both but different recordings ... > > > > Does anybody has had problems like that ? Is it AGI performance problem ... > even the atendant voice becomes choppy ... So strange ... > > > > Does anybody have a recommendation ? > > > > Thanks, > > > > ___ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > "You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions" - Naguib Mahfouz ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] AGI - Choppy Sound
Hi Marcelo, Sorry, just realized I responded to you directly rather than the list. So for the record, here's the list response. _ Hi Marcelo, What format are the recordings in? Have you tried converting them to the same format? Thanks _ From: Marcelo Freitas [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 6:53 PM To: Robert Norton - SophTelecom LLC; 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] AGI - Choppy Sound Hi Robert, Thanks for replying and I'm glad you have an application running nicely through phpAGI ... Now answering your questions ... what's the load on the box during the times it's choppy? I was testing at night ... I mean NO simultaneous calls going through the server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load < 10%) ... I also notice the problem as other calls were up too ... sometimes the quality is bad ... sometimes good Are calls in general choppy during that same point or just calls going through AGI? I never had this problem with my normal menu ... and when I call and I have the problem I tried to hangup and call the other number for the other menu ... and ... no problems ... It's hard to verify ... because I call ... it's choppy ... hangup and call again ... sometimes it's choppy sometimes not ... You mention the attendant voice becomes choppy? Yes, when I call and the call is not good, and during the same call I try to talk to one atendant, I almost cannot hear her/his, but the sound for him/her is good ... That's why I don't know if it is a problem with the recordings I did, because the agent's voice is also bad Is the attendant totally outside of your AGI scripts? I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming call - send to AGI - it does the logic and play some sounds - and I do and exec_goto to an context,extension,priority that has a queue setup - and from there on they answer the calls What codecs are your clients using? The incoming calls - IAX/ilbc Connection to agents - SIP/ulaw it's the same as the other menu ... Thanks, - Original Message - Subject: RE: [asterisk-users] AGI - Choppy Sound From: "Robert Norton - SophTelecom LLC" <[EMAIL PROTECTED]> Date: Mon, May 5, 2008 19:47 Hi, I take it you've looked at all the basics, what's the load on the box during the times it's choppy? Are calls in general choppy during that same point or just calls going through AGI? You mention the attendant voice becomes choppy? Is the attendant totally outside of your AGI scripts? What codecs are your clients using? I'm working on a pretty intensive phpAGI based application and even with a decent number of calls haven't had any substantial problems, more so just with load but even with substantial activity on a fairly robust box it has been fine. Thanks -Robert Norton _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marcelo Freitas Sent: Monday, May 05, 2008 4:10 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] AGI - Choppy Sound Hi folks, I'm experiencing some problems with sound through phpAGI ... What I'm trying to do is a menu, doing some database lookups and so ... But sometimes the sound become too choppy ... just sometimes .. like 1 of 5 calls ... but is a big percentage ... And I have my current menu on the dialplan that I have no problems with it ... I'm using .gsm for both but different recordings ... Does anybody has had problems like that ? Is it AGI performance problem ... even the atendant voice becomes choppy ... So strange ... Does anybody have a recommendation ? Thanks, ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] AGI - Choppy Sound
Hi Robert, Thanks for replying and I'm glad you have an application running nicely through phpAGI ... Now answering your questions ... what’s the load on the box during the times it’s choppy? I was testing at night ... I mean NO simultaneous calls going through the server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load >; 10%) ... I also notice the problem as other calls were up too ... sometimes the quality is bad ... sometimes good Are calls in general choppy during that same point or just calls going through AGI? I never had this problem with my normal menu ... and when I call and I have the problem I tried to hangup and call the other number for the other menu ... and ... no problems ... It's hard to verify ... because I call ... it's choppy ... hangup and call again ... sometimes it's choppy sometimes not ... You mention the attendant voice becomes choppy? Yes, when I call and the call is not good, and during the same call I try to talk to one atendant, I almost cannot hear her/his, but the sound for him/her is good ... That's why I don't know if it is a problem with the recordings I did, because the agent's voice is also bad Is the attendant totally outside of your AGI scripts? I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming call - send to AGI - it does the logic and play some sounds - and I do and exec_goto to an context,extension,priority that has a queue setup - and from there on they answer the calls What codecs are your clients using? The incoming calls - IAX/ilbc Connection to agents - SIP/ulaw it's the same as the other menu ... Thanks, - Original Message ----- Subject: RE: [asterisk-users] AGI - Choppy Sound From: "Robert Norton - SophTelecom LLC" >;[EMAIL PROTECTED]> Date: Mon, May 5, 2008 19:47 Hi, I take it you’ve looked at all the basics, what’s the load on the box during the times it’s choppy? Are calls in general choppy during that same point or just calls going through AGI? You mention the attendant voice becomes choppy? Is the attendant totally outside of your AGI scripts? What codecs are your clients using? I’m working on a pretty intensive phpAGI based application and even with a decent number of calls haven’t had any substantial problems, more so just with load but even with substantial activity on a fairly robust box it has been fine. Thanks -Robert Norton From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marcelo FreitasSent: Monday, May 05, 2008 4:10 PMTo: [EMAIL PROTECTED]: [asterisk-users] AGI - Choppy Sound Hi folks, I'm experiencing some problems with sound through phpAGI ... What I'm trying to do is a menu, doing some database lookups and so ... But sometimes the sound become too choppy ... just sometimes .. like 1 of 5 calls ... but is a big percentage ... And I have my current menu on the dialplan that I have no problems with it ... I'm using .gsm for both but different recordings ... Does anybody has had problems like that ? Is it AGI performance problem ... even the atendant voice becomes choppy ... So strange ... Does anybody have a recommendation ? Thanks,___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] AGI - Choppy Sound
Hi, I take it you've looked at all the basics, what's the load on the box during the times it's choppy? Are calls in general choppy during that same point or just calls going through AGI? You mention the attendant voice becomes choppy? Is the attendant totally outside of your AGI scripts? What codecs are your clients using? I'm working on a pretty intensive phpAGI based application and even with a decent number of calls haven't had any substantial problems, more so just with load but even with substantial activity on a fairly robust box it has been fine. Thanks -Robert Norton _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marcelo Freitas Sent: Monday, May 05, 2008 4:10 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] AGI - Choppy Sound Hi folks, I'm experiencing some problems with sound through phpAGI ... What I'm trying to do is a menu, doing some database lookups and so ... But sometimes the sound become too choppy ... just sometimes .. like 1 of 5 calls ... but is a big percentage ... And I have my current menu on the dialplan that I have no problems with it ... I'm using .gsm for both but different recordings ... Does anybody has had problems like that ? Is it AGI performance problem ... even the atendant voice becomes choppy ... So strange ... Does anybody have a recommendation ? Thanks, ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] AGI - Choppy Sound
Hi folks, I'm experiencing some problems with sound through phpAGI ... What I'm trying to do is a menu, doing some database lookups and so ... But sometimes the sound become too choppy ... just sometimes .. like 1 of 5 calls ... but is a big percentage ... And I have my current menu on the dialplan that I have no problems with it ... I'm using .gsm for both but different recordings ... Does anybody has had problems like that ? Is it AGI performance problem ... even the atendant voice becomes choppy ... So strange ... Does anybody have a recommendation ? Thanks,___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
