Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-18 Thread Drew Gibson
Do you have a firewall enabled? If so, disable it.

Else run "/etc/init.d/iptables stop" (or equivalent) and try again.

regards,

Drew



Jonathan Miller wrote:
> We put a 3c509 in, just for posterity, and it did not help the issue.
> I verified that the NIC is not sharing any interrupts, that there is
> no excessive disk wait, and that asterisk thinks it is sending the
> packets. They are simply not making it to the physical interface.
>
> Is there somewhere else I can look or something else I can do? How
> would I go about prioritizing the asterisk process? There's not a lot
> of processes running besides asterisk itself, dhcpd, tftpd and
> postfix. Really just kernel stuff after that...
>
> This is killing me. Voice drops out for various periods (between 1/2
> and 5 seconds) and lost packets do not show up with a rtp rtcp
> stats...
>
> This is weird. Any help you can offer would be appreciated. We spent 6
> hours on phone with Digium support yesterday and could not locate an
> issue within asterisk itself.
>
> -Jonathan
>
>
> On Wed, Aug 13, 2008 at 9:08 PM, Steve Totaro
> <[EMAIL PROTECTED]> wrote:
>   
>> On Wed, Aug 13, 2008 at 7:40 PM, Jonathan Miller <[EMAIL PROTECTED]> wrote:
>> 
>>> From what I can determine while troubleshooting a voice-dropping
>>> issue, the Asterisk server in my organization has been dropping RTP
>>> packets between the asterisk server process and the network interface.
>>>
>>> I determined this from an RTP debug that showed packets sent to the
>>> phone and packets received from the phone during the entire call. A
>>> tcpdump done on the server for the interface that would deliver the
>>> packet to the wire does not show the packets.
>>>
>>> Is there somewhere I can look to resolve this? Something anybody has
>>> come across? It is happening frequently and with great discomfort to
>>> many users.
>>>
>>> I had upgraded from 1.2.x to latest 1.4.x in attempts to resolve this.
>>> I also disabled a lot of COM/LPT and USB devices in the BIOS to free
>>> up some IRQ's. no devices are sharing IRQ's at this point, with I
>>> thought might have been part of the issue, but has proved to at least
>>> not be directly related.
>>>
>>> These calls are from a PRI to a Cisco 7940 using SIP. There is a
>>> Juniper EX switch between the two. Both sides negotiate at
>>> 100Mbps/Full Duplex.
>>>
>>> I have ruled the switch out of the problem as it's not seeing the
>>> packets on the wire when the issue is occuring.
>>>
>>> Please help or point me to someone that can.
>>>
>>> -Jonathan
>>> [EMAIL PROTECTED]
>>>   
>> Jonathan,
>>
>> It sounds hardware specific to me.  Is this a new install or a new problem?
>>
>> If it is a new problem, then what has changed?  Is the NIC in question
>> onboard?  What hardware are you using?  Brands, MoBo, NIC, etc...
>>
>> If I were you, I would remove or disable the NIC and stick a tried and
>> true old school 3Com NIC in the server and try that.
>>
>> Thanks,
>> Steve Totaro
>>
>> 


-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-17 Thread Steve Totaro
On Sun, Aug 17, 2008 at 7:10 PM, David Backeberg <[EMAIL PROTECTED]> wrote:
>> This is weird. Any help you can offer would be appreciated. We spent 6
>> hours on phone with Digium support yesterday and could not locate an
>> issue within asterisk itself.
>
> Have you tried putting a soft phone on the same machine as the
> asterisk box? Put a sound card in there, connect a microphone, or at
> least a speaker, and try calling your soft phone. Does the call go
> through between the system and itself?
>
> Am I the only person who has suggested that?
>

At this point, if I were you, I would get a different server, an HP,
IBM, SuperMicro, or something that is known to work well with
Asterisk.  After how many hours of troubleshooting do you give up
because you are wasting more time/money than it would cost to buy a
new box and be done with it?

If it is hardware, I give up after about eight hours or less.

Thanks,
Steve Totaro

Thanks,
Steve Totaro

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-17 Thread David Backeberg
> This is weird. Any help you can offer would be appreciated. We spent 6
> hours on phone with Digium support yesterday and could not locate an
> issue within asterisk itself.

Have you tried putting a soft phone on the same machine as the
asterisk box? Put a sound card in there, connect a microphone, or at
least a speaker, and try calling your soft phone. Does the call go
through between the system and itself?

Am I the only person who has suggested that?

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-16 Thread Jonathan Miller
We put a 3c509 in, just for posterity, and it did not help the issue.
I verified that the NIC is not sharing any interrupts, that there is
no excessive disk wait, and that asterisk thinks it is sending the
packets. They are simply not making it to the physical interface.

Is there somewhere else I can look or something else I can do? How
would I go about prioritizing the asterisk process? There's not a lot
of processes running besides asterisk itself, dhcpd, tftpd and
postfix. Really just kernel stuff after that...

This is killing me. Voice drops out for various periods (between 1/2
and 5 seconds) and lost packets do not show up with a rtp rtcp
stats...

This is weird. Any help you can offer would be appreciated. We spent 6
hours on phone with Digium support yesterday and could not locate an
issue within asterisk itself.

-Jonathan


On Wed, Aug 13, 2008 at 9:08 PM, Steve Totaro
<[EMAIL PROTECTED]> wrote:
> On Wed, Aug 13, 2008 at 7:40 PM, Jonathan Miller <[EMAIL PROTECTED]> wrote:
>> From what I can determine while troubleshooting a voice-dropping
>> issue, the Asterisk server in my organization has been dropping RTP
>> packets between the asterisk server process and the network interface.
>>
>> I determined this from an RTP debug that showed packets sent to the
>> phone and packets received from the phone during the entire call. A
>> tcpdump done on the server for the interface that would deliver the
>> packet to the wire does not show the packets.
>>
>> Is there somewhere I can look to resolve this? Something anybody has
>> come across? It is happening frequently and with great discomfort to
>> many users.
>>
>> I had upgraded from 1.2.x to latest 1.4.x in attempts to resolve this.
>> I also disabled a lot of COM/LPT and USB devices in the BIOS to free
>> up some IRQ's. no devices are sharing IRQ's at this point, with I
>> thought might have been part of the issue, but has proved to at least
>> not be directly related.
>>
>> These calls are from a PRI to a Cisco 7940 using SIP. There is a
>> Juniper EX switch between the two. Both sides negotiate at
>> 100Mbps/Full Duplex.
>>
>> I have ruled the switch out of the problem as it's not seeing the
>> packets on the wire when the issue is occuring.
>>
>> Please help or point me to someone that can.
>>
>> -Jonathan
>> [EMAIL PROTECTED]
>
> Jonathan,
>
> It sounds hardware specific to me.  Is this a new install or a new problem?
>
> If it is a new problem, then what has changed?  Is the NIC in question
> onboard?  What hardware are you using?  Brands, MoBo, NIC, etc...
>
> If I were you, I would remove or disable the NIC and stick a tried and
> true old school 3Com NIC in the server and try that.
>
> Thanks,
> Steve Totaro
>
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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Brent Davidson

Doug Lytle wrote:

Eric "ManxPower" Wieling wrote:
  

But what would you call it?  It's not a card, so it can't be a "NIC", right?
  



(N)etwork (I)nterface (C)ontraption

Doug


(N)etwork (I)nterface (C)onnector
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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Doug Lytle
Eric "ManxPower" Wieling wrote:
> But what would you call it?  It's not a card, so it can't be a "NIC", right?
>   

(N)etwork (I)nterface (C)ontraption

Doug


-- 
 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety."


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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Tilghman Lesher
On Thursday 14 August 2008 10:52:57 Doug Lytle wrote:
> Jay R. Ashworth wrote:
> > On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
> >> "NIC card" is redundant ;-)
> >
> > And you can take that to the ATM machine.
>
> And use your PIN number.
>
> Sorry, hadda do it.

For to purchase a SCUBA breathing apparatus?

-- 
Tilghman

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Tzafrir Cohen
On Thu, Aug 14, 2008 at 11:11:08AM -0500, Eric ManxPower Wieling wrote:
> But what would you call it?  It's not a card, so it can't be a "NIC", right?

NIM

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Eric "ManxPower" Wieling
But what would you call it?  It's not a card, so it can't be a "NIC", right?

Steve Totaro wrote:
> Er, it would be one integrated with the MoBo, on the board if you will...
> 
> Thanks,
> Steve Totaro
> 
> On Thu, Aug 14, 2008 at 11:50 AM, Eric ManxPower Wieling
> <[EMAIL PROTECTED]> wrote:
>> What would "on-board NIC" be?
>>
>> Jay R. Ashworth wrote:
>>> On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
 "NIC card" is redundant ;-)
>>> And you can take that to the ATM machine.
>> --
>> Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS,
>> T-1, PRI, Frame Relay, Linux, and network design.  Based near
>> Birmingham, AL.  Now accepting clients worldwide.
>>
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> 
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> 

-- 
Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS, 
T-1, PRI, Frame Relay, Linux, and network design.  Based near 
Birmingham, AL.  Now accepting clients worldwide.

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Jay R. Ashworth
On Thu, Aug 14, 2008 at 11:53:57AM -0400, Steve Totaro wrote:
> On Thu, Aug 14, 2008 at 11:50 AM, Eric ManxPower Wieling
> <[EMAIL PROTECTED]> wrote:
> > What would "on-board NIC" be?
>
> Er, it would be one integrated with the MoBo, on the board if you will...

I believe the thrust of Eric's riff is: how can it be a "card" if it's
on the mobo. 

Cheers,
-- jr 'the Joke Explainer' a
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Josef Stalin)

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Steve Totaro
Er, it would be one integrated with the MoBo, on the board if you will...

Thanks,
Steve Totaro

On Thu, Aug 14, 2008 at 11:50 AM, Eric ManxPower Wieling
<[EMAIL PROTECTED]> wrote:
> What would "on-board NIC" be?
>
> Jay R. Ashworth wrote:
>> On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
>>> "NIC card" is redundant ;-)
>>
>> And you can take that to the ATM machine.
>
> --
> Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS,
> T-1, PRI, Frame Relay, Linux, and network design.  Based near
> Birmingham, AL.  Now accepting clients worldwide.
>
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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Doug Lytle
Jay R. Ashworth wrote:
> On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
>   
>> "NIC card" is redundant ;-)
>> 
>
> And you can take that to the ATM machine.
>
>   

And use your PIN number.

Sorry, hadda do it.

Doug

-- 
 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety."


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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Eric "ManxPower" Wieling
What would "on-board NIC" be?

Jay R. Ashworth wrote:
> On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
>> "NIC card" is redundant ;-)
> 
> And you can take that to the ATM machine.

-- 
Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS, 
T-1, PRI, Frame Relay, Linux, and network design.  Based near 
Birmingham, AL.  Now accepting clients worldwide.

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Steve Totaro
Only if it is "Built on NT Technology"

Thanks,
Steve Totaro

On Thu, Aug 14, 2008 at 11:22 AM, Jay R. Ashworth <[EMAIL PROTECTED]> wrote:
> On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
>> "NIC card" is redundant ;-)
>
> And you can take that to the ATM machine.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth   Baylink  [EMAIL 
> PROTECTED]
> Designer The Things I Think   RFC 2100
> Ashworth & Associates http://baylink.pitas.com '87 e24
> St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274
>
> Those who cast the vote decide nothing.
> Those who count the vote decide everything.
>   -- (Josef Stalin)
>
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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-14 Thread Jay R. Ashworth
On Wed, Aug 13, 2008 at 11:54:23PM -0400, Steve Totaro wrote:
> "NIC card" is redundant ;-)

And you can take that to the ATM machine.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

 Those who cast the vote decide nothing.
 Those who count the vote decide everything.
   -- (Josef Stalin)

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-13 Thread Steve Totaro
On Wed, Aug 13, 2008 at 10:41 PM, Eric ManxPower Wieling
<[EMAIL PROTECTED]> wrote:
>
>
> Steve Totaro wrote:
>> On Wed, Aug 13, 2008 at 7:40 PM, Jonathan Miller <[EMAIL PROTECTED]> wrote:
>>> From what I can determine while troubleshooting a voice-dropping
>>> issue, the Asterisk server in my organization has been dropping RTP
>>> packets between the asterisk server process and the network interface.
> [snip]
>>> I have ruled the switch out of the problem as it's not seeing the
>>> packets on the wire when the issue is occuring.
>>>
>>
>> It sounds hardware specific to me.  Is this a new install or a new problem?
>>
>> If it is a new problem, then what has changed?  Is the NIC in question
>> onboard?  What hardware are you using?  Brands, MoBo, NIC, etc...
>>
>> If I were you, I would remove or disable the NIC and stick a tried and
>> true old school 3Com NIC in the server and try that.
>
> This is my advice as well.  Disable the on-board NIC, remove any other
> NIC card, replace it with a well known good card.
>
> --
> Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS,
> T-1, PRI, Frame Relay, Linux, and network design.  Based near
> Birmingham, AL.  Now accepting clients worldwide.
>

"NIC card" is redundant ;-)

Thanks,
Steve T

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-13 Thread Eric "ManxPower" Wieling


Steve Totaro wrote:
> On Wed, Aug 13, 2008 at 7:40 PM, Jonathan Miller <[EMAIL PROTECTED]> wrote:
>> From what I can determine while troubleshooting a voice-dropping
>> issue, the Asterisk server in my organization has been dropping RTP
>> packets between the asterisk server process and the network interface.
[snip]
>> I have ruled the switch out of the problem as it's not seeing the
>> packets on the wire when the issue is occuring.
>>
> 
> It sounds hardware specific to me.  Is this a new install or a new problem?
> 
> If it is a new problem, then what has changed?  Is the NIC in question
> onboard?  What hardware are you using?  Brands, MoBo, NIC, etc...
> 
> If I were you, I would remove or disable the NIC and stick a tried and
> true old school 3Com NIC in the server and try that.

This is my advice as well.  Disable the on-board NIC, remove any other 
NIC card, replace it with a well known good card.

-- 
Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS, 
T-1, PRI, Frame Relay, Linux, and network design.  Based near 
Birmingham, AL.  Now accepting clients worldwide.

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Re: [asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-13 Thread Steve Totaro
On Wed, Aug 13, 2008 at 7:40 PM, Jonathan Miller <[EMAIL PROTECTED]> wrote:
> From what I can determine while troubleshooting a voice-dropping
> issue, the Asterisk server in my organization has been dropping RTP
> packets between the asterisk server process and the network interface.
>
> I determined this from an RTP debug that showed packets sent to the
> phone and packets received from the phone during the entire call. A
> tcpdump done on the server for the interface that would deliver the
> packet to the wire does not show the packets.
>
> Is there somewhere I can look to resolve this? Something anybody has
> come across? It is happening frequently and with great discomfort to
> many users.
>
> I had upgraded from 1.2.x to latest 1.4.x in attempts to resolve this.
> I also disabled a lot of COM/LPT and USB devices in the BIOS to free
> up some IRQ's. no devices are sharing IRQ's at this point, with I
> thought might have been part of the issue, but has proved to at least
> not be directly related.
>
> These calls are from a PRI to a Cisco 7940 using SIP. There is a
> Juniper EX switch between the two. Both sides negotiate at
> 100Mbps/Full Duplex.
>
> I have ruled the switch out of the problem as it's not seeing the
> packets on the wire when the issue is occuring.
>
> Please help or point me to someone that can.
>
> -Jonathan
> [EMAIL PROTECTED]

Jonathan,

It sounds hardware specific to me.  Is this a new install or a new problem?

If it is a new problem, then what has changed?  Is the NIC in question
onboard?  What hardware are you using?  Brands, MoBo, NIC, etc...

If I were you, I would remove or disable the NIC and stick a tried and
true old school 3Com NIC in the server and try that.

Thanks,
Steve Totaro

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[asterisk-users] Asterisk might be dropping RTP packets before reaching eth int?

2008-08-13 Thread Jonathan Miller
>From what I can determine while troubleshooting a voice-dropping
issue, the Asterisk server in my organization has been dropping RTP
packets between the asterisk server process and the network interface.

I determined this from an RTP debug that showed packets sent to the
phone and packets received from the phone during the entire call. A
tcpdump done on the server for the interface that would deliver the
packet to the wire does not show the packets.

Is there somewhere I can look to resolve this? Something anybody has
come across? It is happening frequently and with great discomfort to
many users.

I had upgraded from 1.2.x to latest 1.4.x in attempts to resolve this.
I also disabled a lot of COM/LPT and USB devices in the BIOS to free
up some IRQ's. no devices are sharing IRQ's at this point, with I
thought might have been part of the issue, but has proved to at least
not be directly related.

These calls are from a PRI to a Cisco 7940 using SIP. There is a
Juniper EX switch between the two. Both sides negotiate at
100Mbps/Full Duplex.

I have ruled the switch out of the problem as it's not seeing the
packets on the wire when the issue is occuring.

Please help or point me to someone that can.

-Jonathan
[EMAIL PROTECTED]

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