Re: [asterisk-users] Autodialler query

2009-02-15 Thread Matt Riddell
On 6/02/2009 6:33 a.m., Sriram wrote:
> Hi 
> 
> I've a requirement for one of my operators for an autodialler for which i 
> plan to deploy asterisk (I already have 3 asterisk servers on PRI running 
> very well ! ). The scene is like : Asterisk will call a customer and play a 
> prompt that prompts him to press 1 if he wishes to talk to an agent , If the 
> customer presses 1 then the call gets connected to one of my proffessional 
> agents who talk on certain subject - but the challenge here is that the 
> moment he presses 1 - the customer should be billed a premium rate ex, Rs.9 
> per minute (And the billing has to be done by operator's switch) .. Is that 
> possible ? If yes then can anyone guide me as to what all points i need to 
> focus on during my discussion with operator ?

I don't think you can charge a customer for calling them via the telco.

You could send them a bill or charge a credit card or whatever, but if
you could reverse charge a customer for receiving a call wouldn't
everyone do it?

Well, on second thoughts, collect calls reverse charge so maybe look
into that.

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Matt Riddell
Director
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Re: [asterisk-users] Autodialler query

2009-02-05 Thread Jeff LaCoursiere

Sounds scammy.  Do the "customers" know that this autodialer will be 
charging them?

j

On Thu, 5 Feb 2009, Kinjal Dixit wrote:

> Sriram:
>
> whats going on here??
>
> unless you are developing a vas, in which case, the provider for whom you
> are doing this will have to help you.  each provider would be doing this
> differently.
>
> regards
> Kinjal Dixit
>
>
> On Thu, Feb 5, 2009 at 7:20 AM,  wrote:
>
>>  Hi Sriram,
>>
>>> the customer should be billed a premium rate ex, Rs.9 per minute..
>>
>> Will be billed by you or by telecomm company?
>>
>> Regards
>>
>> David
>>
>>
>> - Original Message -
>> *From:* Sriram 
>> *To:* asterisk-users@lists.digium.com
>> *Sent:* Thursday, February 05, 2009 1:46 PM
>> *Subject:* [asterisk-users] Autodialler query
>>
>> Hi Everybody
>>
>> I've a requirement for one of my operators for an autodialler for which i
>> plan to deploy asterisk (I already have 3 asterisk servers on PRI running
>> very well ! ). The scene is like : Asterisk will call a customer and play a
>> prompt that prompts him to press 1 if he wishes to talk to an agent , If the
>> customer presses 1 then the call gets connected to one of my proffessional
>> agents who talk on certain subject - but the challenge here is that the
>> moment he presses 1 - the customer should be billed a premium rate ex, Rs.9
>> per minute.. Is that possible ? If yes then can anyone guide me as to what
>> all points i need to focus on during my discussion with operator ?
>>
>> Thanks
>> Sriram
>>
>> --
>>
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>> To UNSUBSCRIBE or update options visit:
>>http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>>
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>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
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>
>
>
> -- 
> http://www.linkedin.com/in/kinjaldixit
>
> open networker
>

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Re: [asterisk-users] Autodialler query

2009-02-05 Thread Sriram

Hi 

I've a requirement for one of my operators for an autodialler for which i plan 
to deploy asterisk (I already have 3 asterisk servers on PRI running very well 
! ). The scene is like : Asterisk will call a customer and play a prompt that 
prompts him to press 1 if he wishes to talk to an agent , If the customer 
presses 1 then the call gets connected to one of my proffessional agents who 
talk on certain subject - but the challenge here is that the moment he presses 
1 - the customer should be billed a premium rate ex, Rs.9 per minute (And the 
billing has to be done by operator's switch) .. Is that possible ? If yes then 
can anyone guide me as to what all points i need to focus on during my 
discussion with operator ?

Thanks
Sriram___
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Re: [asterisk-users] Autodialler query

2009-02-04 Thread Kinjal Dixit
Sriram:

whats going on here??

unless you are developing a vas, in which case, the provider for whom you
are doing this will have to help you.  each provider would be doing this
differently.

regards
Kinjal Dixit


On Thu, Feb 5, 2009 at 7:20 AM,  wrote:

>  Hi Sriram,
>
> > the customer should be billed a premium rate ex, Rs.9 per minute..
>
> Will be billed by you or by telecomm company?
>
> Regards
>
> David
>
>
> - Original Message -
> *From:* Sriram 
> *To:* asterisk-users@lists.digium.com
> *Sent:* Thursday, February 05, 2009 1:46 PM
> *Subject:* [asterisk-users] Autodialler query
>
> Hi Everybody
>
> I've a requirement for one of my operators for an autodialler for which i
> plan to deploy asterisk (I already have 3 asterisk servers on PRI running
> very well ! ). The scene is like : Asterisk will call a customer and play a
> prompt that prompts him to press 1 if he wishes to talk to an agent , If the
> customer presses 1 then the call gets connected to one of my proffessional
> agents who talk on certain subject - but the challenge here is that the
> moment he presses 1 - the customer should be billed a premium rate ex, Rs.9
> per minute.. Is that possible ? If yes then can anyone guide me as to what
> all points i need to focus on during my discussion with operator ?
>
> Thanks
> Sriram
>
> --
>
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>http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
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>



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Re: [asterisk-users] Autodialler query

2009-02-04 Thread david
Hi Sriram,

> the customer should be billed a premium rate ex, Rs.9 per minute..

Will be billed by you or by telecomm company?

Regards

David

  - Original Message - 
  From: Sriram 
  To: asterisk-users@lists.digium.com 
  Sent: Thursday, February 05, 2009 1:46 PM
  Subject: [asterisk-users] Autodialler query


  Hi Everybody

  I've a requirement for one of my operators for an autodialler for which i 
plan to deploy asterisk (I already have 3 asterisk servers on PRI running very 
well ! ). The scene is like : Asterisk will call a customer and play a prompt 
that prompts him to press 1 if he wishes to talk to an agent , If the customer 
presses 1 then the call gets connected to one of my proffessional agents who 
talk on certain subject - but the challenge here is that the moment he presses 
1 - the customer should be billed a premium rate ex, Rs.9 per minute.. Is that 
possible ? If yes then can anyone guide me as to what all points i need to 
focus on during my discussion with operator ?

  Thanks
  Sriram


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[asterisk-users] Autodialler query

2009-02-04 Thread Sriram
Hi Everybody

I've a requirement for one of my operators for an autodialler for which i plan 
to deploy asterisk (I already have 3 asterisk servers on PRI running very well 
! ). The scene is like : Asterisk will call a customer and play a prompt that 
prompts him to press 1 if he wishes to talk to an agent , If the customer 
presses 1 then the call gets connected to one of my proffessional agents who 
talk on certain subject - but the challenge here is that the moment he presses 
1 - the customer should be billed a premium rate ex, Rs.9 per minute.. Is that 
possible ? If yes then can anyone guide me as to what all points i need to 
focus on during my discussion with operator ?

Thanks
Sriram___
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