[asterisk-users] call pick up
Hi List, Iam using asterisk 1.2.14. when someone call to my ip-pbx, receptionist will transfer that to specific extension. If the person is not there.(ignore the voicemail part) i need to get the call back to receptionist again. so she can tell the calling party he is not there or line is busy. how should i do this in asterisk ? will call parking work for this ? many thanks, Tharanga ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Call Pick Up
I use Asterisk in my house. Each phone is a different extension. I really like the ability to have multiple simultaneous calls in the house. However, I do miss being able to be able to pick up a phone in a different room. Currently, I have to either transfer the call or transfer the call to a "conference" extension to move around the house. While a connection in progress on one extension, I would like to go to any other phone, dial some extension number, in order to ether pick up the call or join in an automatic conference. In other words, make it work like the old ma bell phone (when I want it to :-) ) Is this possible in Asterisk? Thanks, Jim ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] call pick up
Tharanga wrote: > Iam using asterisk 1.2.14. when someone call to my ip-pbx, receptionist will > transfer that to specific extension. If the person is not there.(ignore the > voicemail part) i need to get the call back to receptionist again. so she > can tell the calling party he is not there or line is busy. > how should i do this in asterisk ? will call parking work for this ? This is a hard one to pull off by machine. I think the easiest approach is to have the receptionist put the caller on hold, pick up another line, attempt to reach the destination party, and then blindly transfer if the call if they are available. Sure, it creates some inefficiencies in the process of getting the calls out of the receptionist's hands, but honestly sometimes the human approach is still the most economical. All other methods require some level of supervision as well, so just follow the 80/20 rule. -- Alex Balashov Evariste Systems Web: http://www.evaristesys.com/ Tel: (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (706) 338-8599 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] call pick up
Hi Tharanga, you could tell the receptionist to press *0 (see features.conf for details) to take the call again before it is sent to the voicemail. Giorgio Tharanga wrote: > Hi List, > > Iam using asterisk 1.2.14. when someone call to my ip-pbx, receptionist will > transfer that to specific extension. If the person is not there.(ignore the > voicemail part) i need to get the call back to receptionist again. so she > can tell the calling party he is not there or line is busy. > how should i do this in asterisk ? will call parking work for this ? > > many thanks, > Tharanga > > > > ___ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > -- _ Giorgio Incantalupo, mailto:[EMAIL PROTECTED] FG&A srl - http://www.fgasoftware.com - [EMAIL PROTECTED] - The Agile PBX http://www.voiceatwork.eu Tel: 02997663.14, Fax: 0291390172 ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] call pick up
Tharanga wrote:
> Hi List,
>
> Iam using asterisk 1.2.14. when someone call to my ip-pbx, receptionist will
> transfer that to specific extension. If the person is not there.(ignore the
> voicemail part) i need to get the call back to receptionist again. so she
> can tell the calling party he is not there or line is busy.
> how should i do this in asterisk ? will call parking work for this ?
if the receptionist use blind transfer you can do this :
To get call back from blind transfer
use the ${BLINDTRANSFER} variable to callback when no one answer the
transfered call.
exten => _XXX,1,NoOp(${UNIQUEID} - ${DATETIME} - ${CALLERID} =>
${EXTEN}) ; Add some call tracing
exten => _XXX,2,Dial(SIP/${EXTEN},5,mTt)
exten => _XXX,3,Gotoif($["x${BLINDTRANSFER}"="x"]?4:5)
exten => _XXX,4,Hangup
exten => _XXX,5,Set(tx=${BLINDTRANSFER:0:7})
exten => _XXX,6,Set(CALLERID(all)=RET_${EXTEN} <${CALLERID(num)}>)
exten => _XXX,7,Dial(${tx},,mTt)
exten => _XXX,8,Hangup
;
exten => _XXX,103,Set(tx=${BLINDTRANSFER:0:7})
exten => _XXX,104,Wait(5)
exten => _XXX,105,Set(CALLERID(all)=ERR_${EXTEN} <${CALLERID(num)}>)
exten => _XXX,106,Dial(${tx},,mTt)
exten => _XXX,107,Hangup
example from
http://www.voip-info.org/wiki/view/Asterisk+config+features.conf
my macro for interal call (with custom ring different from external call)
[macro-int]
exten => s,1,Set(_ALERT_INFO=Custom 1)
exten => s,n,Dial(${ARG1},60)
exten => s,n,Gotoif($["x${BLINDTRANSFER}"="x"]?:jump)
exten => s,n,Hangup
exten => s,n(jump),Set(tx=${BLINDTRANSFER:0:7})
exten => s,n,Set(CALLERID(all)=RET_${EXTEN} <${CALLERID(num)}>)
exten => s,n,Dial(${tx},20)
exten => s,n,Hangup
bye
ll
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Re: [asterisk-users] Call Pick Up
Two words for you... parking lot. Try to transfer your call to extension 700 and see what hapens... On 4/27/07, Jim Duda <[EMAIL PROTECTED]> wrote: I use Asterisk in my house. Each phone is a different extension. I really like the ability to have multiple simultaneous calls in the house. However, I do miss being able to be able to pick up a phone in a different room. Currently, I have to either transfer the call or transfer the call to a "conference" extension to move around the house. While a connection in progress on one extension, I would like to go to any other phone, dial some extension number, in order to ether pick up the call or join in an automatic conference. In other words, make it work like the old ma bell phone (when I want it to :-) ) Is this possible in Asterisk? Thanks, Jim ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call Pick Up
Hi! > While a connection in progress on one extension, I would like to go to > any other phone, dial some extension number, in order to ether pick up > the call or join in an automatic conference. In other words, make it > work like the old ma bell phone (when I want it to :-) ) > > Is this possible in Asterisk? In a million ways, look at: - built-in pickup with *8 (only for ringing calls, not established calls) - meetme (put every call into a conference, and then join 3rd party if desired) - SLA as in Asterisk 1.4.4 (shared line appearance) - related dialplan example: Asterisk voicemail live (search the wiki) - manager API (aka "AMI"): redirect command Then there are additional methods that don't come with Asterisk right away, search for: - app_bridge (Asterisk bug tracker, and possibly also from backports) - app_changrab (available from FreePBX) - app_steal (bristuff, available from junghanns.net) Cheers, Philipp ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] call pick up and joining an active call
I am looking at buying either a TDM411B or TDM431B to play around with Asterisk at home. What I am wondering is if I could use the TDM431B to divide our phone lines into 3 groups to use as an intercom, but still have them work normally for answering calls and calling outside. I found commands for checking if a channel is in use, so I should be able to do different things depending on whether or not there is a call using the outside line or if some other phones were picked up. It looks like there is a way to do complicated things when a phone is picked up, so I think I can have it get a dial tone if no other phones are in use and there isn't an inbound call. Answering a call from outside or inside, can probably be handled by pickup groups. I wasn't sure if there was a good way to join an existing call. I read through the MeetAt documentation I could find and it looks like it may be able to set up a conference for every call, but I am not completely sure if this was really possible or if this would be the best way to do things. Being able to do this would make paying the extra for the TDM431B worthwhile. (I don't have broadband, so have multiple local phone channels won't let me make multiple simultaneous calls.) Otherwise I will probably get the TDM411B and leave the 2 slots for future expansion. I really don't need a detailed how to do this right now, but just whether or not it is doable. Thanks for your help. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] call pick up and joining an active call
On Wed, Mar 23, 2005 at 13:00:57 -0600, Bruno Wolff III <[EMAIL PROTECTED]> wrote: > > What I am wondering is if I could use the TDM431B to divide our phone lines > into 3 groups to use as an intercom, but still have them work normally > for answering calls and calling outside. It looks like I do need a conference to mix 3 channels together. There is a way to redirect a normal 2 party call to a conference. So I think it will be possible to move an existing call over to a conference using agi and a program that does the redirect. So that if a second person picks up a phone after a call has already been answered, it should be possible to make things look like their phone was connected directly to the phone of the other person who already picked up. There are a lot of details for me to work out later, but it looks like this will be doable. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
