Whenever I turn the weight option on, it locked the *. It happens several
times a day ( abount every two to three hours). When this happen, the
incoming call can still connect to * but will not hear any music on hold. If
I issue the 'show channels' command, it shows the connected channels
continues going up and never released and eventfully * will run out of file
descriptors and completely lock the *. When this happen, I have to use
'kill -9 ' to kill * . When I turn the weight option off, everything works
fine. I searched the web and several people have the same problem. I also
found a patch to fix this problem. Right now I am running * using this
patch. It is up and running for about 24 hours and everything looks good
right now. Some people have concern about this patch so it has never been
put into * release. Since we do really need weight option, we have no choice
but try this patch.
Gary Chen
- Original Message -
From: "BJ Weschke" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
Sent: Thursday, April 26, 2007 5:36 PM
Subject: Re: [asterisk-users] Call prority (QUEUE_PRO) in the queues
On 4/26/07, gc <[EMAIL PROTECTED]> wrote:
Suppose I have one agent login into two different queue and there are
calls
waiting in both queues. If the calls in one queue has higher call prority
(set QUEUE_PRO to higher value) than the calls in other queue, will the
agent get the higher prority call first or the QUEUE_PRO has no effect?
We have an Asterisk server( 1.2.17 with CentOS) running as ACD. We are
having problem using weight option in the queue. I figure maybe I can use
QUEUE_PRO instead.
Queue priority will, unfortunately, only cover one queue. It cannot
cover and account for priorities of calls from more than one queue.
You will want "weight" for that. What's the problem you were having
with it?
BJ
--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/
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