Re: [asterisk-users] Dropping RTP packets

2009-02-26 Thread Brent Davidson
You need canreinvite=no in the config for your sip phone and the 
veracity connection, otherwise Asterisk will just mediate the call setup 
then try to allow the sip phone and veracity to talk directly to one 
another.

Jim Dickenson wrote:
 I have a SIP phone at home behind a NAT router registered with an * box at
 my office with a routable static IP address running version
 SVN-branch-1.6.0-r175638M.

 If I make a call from my SIP phone out a PRI circuit to my cell phone
 everything works as expected. I hear audio in both directions and all is
 good.

 If from the same SIP phone I make a call via our Veracity SIP account to my
 cell phone I hear no audio in either direction.

 In trying to find out what is wrong I used tcpdump to see if I could learn
 anything. I can see the phone sending fixed length UDP packets on to my home
 network heading to the IP address of the * box. If I run tcpdump on the *
 box I do not see the packets being received. I do not see the * box sending
 any packets to my home network either. I have not checked if the * box is
 receiving packets from Veracity I only know that no audio packets are sent
 to my home network.

 If I use tcpdump to watch the SIP phone call via the PRI circuit I see
 packets both on my home network and my * box.

 If I use a SIP phone located in my office and make a call via Veracity
 everything is okay. Also a co-worker has a vpn router on his home network
 connected to the office vpn server and he can make calls from his SIP phone
 via Veracity without problems.

 I can also call his SIP phone from my SIP phone and packets pass as
 expected.

 It seems as if audio packets from my SIP phone disappear only if they are
 involved with a call via Veracity.

 Does anyone have some idea what I might look at to find what is causing this
 problem?
   

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Re: [asterisk-users] Dropping RTP packets

2009-02-26 Thread Jim Dickenson
The problem turned out to be a firewall issue. If one makes a call out the
PRI line * sends the ring audio to the sip phone. This opened a hole in the
firewall for the return traffic so things worked. If I make the call from my
office when the call was answered and the caller started talking and that
opened the hole.

As no traffic went out the firewall no dynamic hole was created so nothing
passed.

I had remembered a previous router's configuration that allowed any UDP
traffic and my current one is setup different.

One problem with working at this for 33 years and remembering things from
the past that are different now.
-- 
Jim Dickenson
mailto:dicken...@cfmc.com

CfMC
http://www.cfmc.com/



 From: Brent Davidson br...@texascountrytitle.com
 Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 Date: Thu, 26 Feb 2009 15:18:14 -0600
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 Subject: Re: [asterisk-users] Dropping RTP packets
 
 You need canreinvite=no in the config for your sip phone and the
 veracity connection, otherwise Asterisk will just mediate the call setup
 then try to allow the sip phone and veracity to talk directly to one
 another.
 
 Jim Dickenson wrote:
 I have a SIP phone at home behind a NAT router registered with an * box at
 my office with a routable static IP address running version
 SVN-branch-1.6.0-r175638M.
 
 If I make a call from my SIP phone out a PRI circuit to my cell phone
 everything works as expected. I hear audio in both directions and all is
 good.
 
 If from the same SIP phone I make a call via our Veracity SIP account to my
 cell phone I hear no audio in either direction.
 
 In trying to find out what is wrong I used tcpdump to see if I could learn
 anything. I can see the phone sending fixed length UDP packets on to my home
 network heading to the IP address of the * box. If I run tcpdump on the *
 box I do not see the packets being received. I do not see the * box sending
 any packets to my home network either. I have not checked if the * box is
 receiving packets from Veracity I only know that no audio packets are sent
 to my home network.
 
 If I use tcpdump to watch the SIP phone call via the PRI circuit I see
 packets both on my home network and my * box.
 
 If I use a SIP phone located in my office and make a call via Veracity
 everything is okay. Also a co-worker has a vpn router on his home network
 connected to the office vpn server and he can make calls from his SIP phone
 via Veracity without problems.
 
 I can also call his SIP phone from my SIP phone and packets pass as
 expected.
 
 It seems as if audio packets from my SIP phone disappear only if they are
 involved with a call via Veracity.
 
 Does anyone have some idea what I might look at to find what is causing this
 problem?
   
 
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[asterisk-users] Dropping RTP packets

2009-02-24 Thread Jim Dickenson
I have a SIP phone at home behind a NAT router registered with an * box at
my office with a routable static IP address running version
SVN-branch-1.6.0-r175638M.

If I make a call from my SIP phone out a PRI circuit to my cell phone
everything works as expected. I hear audio in both directions and all is
good.

If from the same SIP phone I make a call via our Veracity SIP account to my
cell phone I hear no audio in either direction.

In trying to find out what is wrong I used tcpdump to see if I could learn
anything. I can see the phone sending fixed length UDP packets on to my home
network heading to the IP address of the * box. If I run tcpdump on the *
box I do not see the packets being received. I do not see the * box sending
any packets to my home network either. I have not checked if the * box is
receiving packets from Veracity I only know that no audio packets are sent
to my home network.

If I use tcpdump to watch the SIP phone call via the PRI circuit I see
packets both on my home network and my * box.

If I use a SIP phone located in my office and make a call via Veracity
everything is okay. Also a co-worker has a vpn router on his home network
connected to the office vpn server and he can make calls from his SIP phone
via Veracity without problems.

I can also call his SIP phone from my SIP phone and packets pass as
expected.

It seems as if audio packets from my SIP phone disappear only if they are
involved with a call via Veracity.

Does anyone have some idea what I might look at to find what is causing this
problem?
-- 
Jim Dickenson
mailto:dicken...@cfmc.com

CfMC
http://www.cfmc.com/




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