Re: [asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!
so nobody seems to like dealing with fax!!
2010/7/12 khalid touati khalidtou...@gmail.com
Hi Guys,
i am using the latest version of asterisk 1.4 (1.4.33.1), dahdi (2.3.0.1)
and FFA (Applications: 1.4_1.2.0, Digium FAX Driver: 1.4_1.2.0). the issue
i'm having is that i'm able to receive faxes from a website (that offer this
service) but not able to receive from a regular fax machine (that is working
perfect).
[fax-rx]
exten = receive,1,NoOp( FAX RECEIVE ) exten =
receive,n,Set(GLOBAL(FAXCOUNT)=$[ ${GLOBAL(FAXCOUNT)} + 1 ]) exten =
receive,n,Set(FAXCOUNT=${GLOBAL(FAXCOUNT)})
exten =
receive,n,Set(FAXFILE=${STRFTIME(${EPOCH},GMT-5,%F_%T_${CALLERIDNUM})}.tif)
exten =
receive,n,Set(FAXFILENOEXT=/var/spool/asterisk/fax/${STRFTIME(${EPOCH},GMT-5,%F_%T_${CALLERIDNUM})})
exten = receive,n,Set(GLOBAL(LASTFAXCALLERNUM)=${CALLERID(num)})
exten = receive,n,Set(GLOBAL(LASTFAXCALLERNAME)=${CALLERID(name)})
exten = receive,n,NoOp( SETTING FAXOPT ) exten =
receive,n,Set(FAXOPT(ecm)=yes) exten = receive,n,Set(FAXOPT(headerinfo)=MY
FAXBACK RX) exten = receive,n,Set(FAXOPT(localstationid)=15184893772)
exten = receive,n,Set(FAXOPT(maxrate)=14400)
exten = receive,n,Set(FAXOPT(minrate)=2400)
exten = receive,n,NoOp(FAXOPT(ecm) : ${FAXOPT(ecm)}) exten =
receive,n,NoOp(FAXOPT(headerinfo) : ${FAXOPT(headerinfo)}) exten =
receive,n,NoOp(FAXOPT(localstationid) : ${FAXOPT(localstationid)}) exten =
receive,n,NoOp(FAXOPT(maxrate) : ${FAXOPT(maxrate)}) exten =
receive,n,NoOp(FAXOPT(minrate) : ${FAXOPT(minrate)}) exten =
receive,n,NoOp( RECEIVING FAX : ${FAXFILE} ) exten =
receive,n,ReceiveFAX(/var/spool/asterisk/fax/${FAXFILE})
exten = receive,n,System('/usr/local/bin/fax2mail -p -f ${FAXFILENOEXT}
--cid-number ${CALLERID(num)} --cid-name ${CALLERID(name)} --dest-name
Sir/Madam')
a previous debugging showed:
*- for a fax from myfax.com that was received successfully:*
pbx1*CLI
Channel 'DAHDI/1-1' fax session '53', [ 034.021683 ], channel
sent 59 frames (1180 ms) of energy.
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '53', [ 040.489601 ],
STAT_EVT_HW_CLOSE st: WT_HW_CLSrt: WCLSNCLS
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '53', [ 040.489798 ],
STAT_SES_COMPLETE
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '53' is complete, result: 'SUCCESS'
(FAX_SUCCESS), error: 'NO_ERROR', pages: 2, resolution: '204x196', transfer
rate: '14400', remoteSID: 'FAX'
pbx1*CLI
-- Executing [rece...@fax-rx:21] System(DAHDI/1-1,
/usr/local/bin/fax2mail -p -f
/var/spool/asterisk/fax/2010-05-18_03:59:42_ --cid-number --cid-name
--dest-name Sir/Madam) in new stack
pbx1*CLI
== Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'
pbx1*CLI
-- Hungup 'DAHDI/1-1'
-* for a fax from regular machine that failed:*
*
*
pbx1*CLI
Channel 'DAHDI/1-1' fax session '54', [ 032.782251 ], channel
sent 3 frames (60 ms) of energy.
pbx1*CLI
-- Channel 0/1, span 1 got hangup request, cause 16
pbx1*CLI
[May 17 19:02:41] NOTICE[1316]: res_fax.c:993 generic_fax_exec: Channel
'DAHDI/1-1' did not return a frame; probably hung up.
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '54', [ 038.131701 ],
STAT_EVT_HW_CLOSE st: WT_HW_CLSrt: WCLSNCLS
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '54', [ 038.131879 ],
STAT_SES_COMPLETE
pbx1*CLI
-- Channel 'DAHDI/1-1' fax session '54' is complete, result: 'SUCCESS'
(FAX_SUCCESS), error: 'NO_ERROR', pages: 1, resolution: '204x196', transfer
rate: '14400', remoteSID: '518 489 3772'
pbx1*CLI
== Spawn extension (fax-rx, receive, 20) exited non-zero on 'DAHDI/1-1'
pbx1*CLI
-- Hungup 'DAHDI/1-1'
I would really appreciate any help! thanks!
--
Abdullah
--
Abdullah
--
_
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Re: [asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!
- khalid touati khalidtou...@gmail.com wrote: so nobody seems to like dealing with fax!! 'Fax for Asterisk' is a commercial application sold by Digium. This is not their official support channel. Since you paid for the product, why not contact them directly about your problem? And yes, to answer your question, not many people like dealing with fax. Some of us however are so lucky that we get to deal with fax every day. :-) --Tim -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!
Hi! 'Fax for Asterisk' is a commercial application sold by Digium. This is not their official support channel. Since you paid for the product, why not contact them directly about your problem? Maybe because having to deal with Digium support is an ... uncomfortable experience that I've made twice. It really feels like a support avoidance system, and you are an unwelcome guest that should please leave as soon as possible. I really hope that Digium takes steps to a) make their behaviour less bureaucratic when establishing a support call (try to do that on behalf of a clue-less customer of yours and you know what I mean). Also my feeling is that b) the level of competence (or familiarity with the product in question when it comes to software prodcuts) could use some improvement. If you take a look at the Digium web forum for Skype for Asterisk, for example, you will see that any kind of half-official answer or helpful reaction from Digium's side is by now non-existent - most probably due to internal policies. This just doesn't feel right, and many other companies haven proven that I can be done differently. Philipp -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!
On Tue, Jul 13, 2010 at 4:43 PM, Philipp von Klitzing klitz...@pool.informatik.rwth-aachen.de wrote: Hi! 'Fax for Asterisk' is a commercial application sold by Digium. This is not their official support channel. Since you paid for the product, why not contact them directly about your problem? Maybe because having to deal with Digium support is an ... uncomfortable experience that I've made twice. It really feels like a support avoidance system, and you are an unwelcome guest that should please leave as soon as possible. I really hope that Digium takes steps to a) make their behaviour less bureaucratic when establishing a support call (try to do that on behalf of a clue-less customer of yours and you know what I mean). Also my feeling is that b) the level of competence (or familiarity with the product in question when it comes to software prodcuts) could use some improvement. If you take a look at the Digium web forum for Skype for Asterisk, for example, you will see that any kind of half-official answer or helpful reaction from Digium's side is by now non-existent - most probably due to internal policies. This just doesn't feel right, and many other companies haven proven that I can be done differently. Philipp I couldn't have said it better myself. http://tinyurl.com/3x4yt9k -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!
'Fax for Asterisk' is a commercial application sold by Digium. This is not their official support channel. Since you paid for the product, why not contact them directly about your problem? i did get this version for free after buying a (actually several) digium telephony card, but i realized that they're not supporting the free version after talking and emailing them, actually i was calling Digium support for all the past year and i can say that (for me) it was good:4/5 satisfaction, but this time with fax, i didn't get much help, i was redirected to the community and that why i posted. by the way is there a reliable alternative? is for 1.6 rfax is doing good (if anyone worked with it)? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
