[asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Olivier
Hi,

I'm receiving this :
[Aug 28 02:25:16] NOTICE[5895] chan_sip.c: Received SIP subscribe for peer
without mailbox: 9163

I've read this :
http://lists.digium.com/pipermail/asterisk-users/2008-May/211701.html

I typed this:
asterisk -rx reload
asterisk -rx voicemail show users

... and got :
default9163  john doe 0

This default ... line is 100% similar to others.

My questions are :
1. Is voicemail show users the way to check a mailbox's existence ?
2. How can I check MWI subscriptions ?

Regards
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Re: [asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Rob Hillis
Olivier wrote:
 Hi,

 I'm receiving this :
 [Aug 28 02:25:16] NOTICE[5895] chan_sip.c: Received SIP subscribe for 
 peer without mailbox: 9163

 I've read this :
 http://lists.digium.com/pipermail/asterisk-users/2008-May/211701.html

 I typed this:
 asterisk -rx reload
 asterisk -rx voicemail show users

 ... and got :
 default9163  john doe 0

 This default ... line is 100% similar to others.

Chances are that the mailbox line in sip.conf for this extension doesn't 
include the correct mailbox context.  Make sure that 
[EMAIL PROTECTED] is in the section of sip.conf for this extension 
and reload.


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Re: [asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Olivier
2008/9/4 Rob Hillis [EMAIL PROTECTED]

 Olivier wrote:
  Hi,
 
  I'm receiving this :
  [Aug 28 02:25:16] NOTICE[5895] chan_sip.c: Received SIP subscribe for
  peer without mailbox: 9163
 
  I've read this :
  http://lists.digium.com/pipermail/asterisk-users/2008-May/211701.html
 
  I typed this:
  asterisk -rx reload
  asterisk -rx voicemail show users
 
  ... and got :
  default9163  john doe 0
 
  This default ... line is 100% similar to others.

 Chances are that the mailbox line in sip.conf for this extension doesn't
 include the correct mailbox context.  Make sure that
 [EMAIL PROTECTED] is in the section of sip.conf for this extension
 and reload.


Hi,

You're right :  few minutes after posting this question, I saw  that
mailbox=9163 line was missing and that adding this line solved this.

Anyway, my 1st question remains as voicemail show users was somehow
misleading for me :
- on one hand, I've a notice telling Received SIP subscribe for peer
without mailbox: 9163
- on the other hand, voicemail show users shows something I understood as
mailbox exists.

Now that root cause is found, would you say that warnings or CLI should have
been different ?

Obviously, MWI subscriptions must come from SIP hardphones (at least those
supporting MWI feature).
So in this case, Received SIP subscribe for peer without mailbox: 9163
rather means Asterisk is receiving from SIP/9163, subscriptions to MWI, but
nothing in peer SIP/9163 settings is describing which mailbox should be the
scope of such subscriptions.

Do you agree ?




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Re: [asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Rob Hillis
Olivier wrote:
 Now that root cause is found, would you say that warnings or CLI 
 should have been different ?

 Obviously, MWI subscriptions must come from SIP hardphones (at least 
 those supporting MWI feature).
 So in this case, Received SIP subscribe for peer without mailbox: 
 9163 rather means Asterisk is receiving from SIP/9163, subscriptions 
 to MWI, but nothing in peer SIP/9163 settings is describing which 
 mailbox should be the scope of such subscriptions.

 Do you agree ?

Actually if you read the log entry, it can easily be interpreted that 
way.  Log entries really are a delicate balancing act - you need to 
provide enough information to determine what the problem is without 
becoming too wordy.  The only real way I could see to improve that log 
entry would be to say Received SIP subscribe for peer without 
*configured* mailbox: 9163  The log correctly identifies it as a 
notice since it's not an error condition.  Any log entry longer than 
this would bloat log files even further than they already are - and 
Asterisk log files on even a moderately busy system are already about as 
easy to follow as your average plate of spaghetti.


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