[asterisk-users] Missing Agent Function
Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function since i need something to offer the agents a way to check if they are logged in or not. i was specting to use AGENT function for this. and i found out this: asterisk*CLI> show function AGENT No function by that name registered. As i read here http://www.voip-info.org/wiki/view/Asterisk+functions . AGENT should be available for 1.2.x.x and i don't have it :( (chan_agent.so is loaded). Do i have to enable something else in order to use this function? or anyone else knows any other way to offer a way to check if an agent is logged in or not? (without using show agents, since it must be used phone-side and by agents). Cheers! Santiago ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Missing Agent Function
The Flash Operator Panel (http://www.asternic.org/) can be configured to change the color of a phone's icon to indicate whether that agent is logged in or not. I've found it to be very useful and the agents don't mind using that to check their status as well as the queue status (how many callers are in the queue, etc.). Delca wrote: Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function since i need something to offer the agents a way to check if they are logged in or not. i was specting to use AGENT function for this. and i found out this: asterisk*CLI> show function AGENT No function by that name registered. As i read here http://www.voip-info.org/wiki/view/Asterisk+functions . AGENT should be available for 1.2.x.x and i don't have it :( (chan_agent.so is loaded). Do i have to enable something else in order to use this function? or anyone else knows any other way to offer a way to check if an agent is logged in or not? (without using show agents, since it must be used phone-side and by agents). Cheers! Santiago ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Missing Agent Function
Hi, Seems that FOP is a great tool and the person who made it is from my country :). But I'm having some problems configuring it. I made it possible to connect to the Asterisk as manager. Also I see a lot of output/input when I set debug=1. But, at the flash interface, the button that is under the arrow it's blinking... and as I can see in the official page demo, it isn't normal and I don't really know what could it be causing it. Cheers, Santiago On 8/31/06, Joe Dennick <[EMAIL PROTECTED]> wrote: The Flash Operator Panel (http://www.asternic.org/) can be configured to change the color of a phone's icon to indicate whether that agent is logged in or not. I've found it to be very useful and the agents don't mind using that to check their status as well as the queue status (how many callers are in the queue, etc.). Delca wrote: > Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function > since i need something to offer the agents a way to check if they are > logged in or not. i was specting to use AGENT function for this. and i > found out this: > > asterisk*CLI> show function AGENT > No function by that name registered. > > > As i read here http://www.voip-info.org/wiki/view/Asterisk+functions . > AGENT should be available for 1.2.x.x and i don't have it :( > (chan_agent.so is loaded). > > Do i have to enable something else in order to use this function? or > anyone else knows any other way to offer a way to check if an agent is > logged in or not? (without using show agents, since it must be used > phone-side and by agents). > > > Cheers! > Santiago > ___ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Missing Agent Function
When the indicators are blinking it means that the op_panel.pl job isn't running on the server. There are some init scrips located in the init/ directory of the tar-ball for Flash Operator Panel. You can copy the appropriate script to your server's init directory (/etc/init.d on a RedHat system, for example) and then the Panel will start automatically at boot-up. Delca wrote: Hi, Seems that FOP is a great tool and the person who made it is from my country :). But I'm having some problems configuring it. I made it possible to connect to the Asterisk as manager. Also I see a lot of output/input when I set debug=1. But, at the flash interface, the button that is under the arrow it's blinking... and as I can see in the official page demo, it isn't normal and I don't really know what could it be causing it. Cheers, Santiago On 8/31/06, Joe Dennick <[EMAIL PROTECTED]> wrote: The Flash Operator Panel (http://www.asternic.org/) can be configured to change the color of a phone's icon to indicate whether that agent is logged in or not. I've found it to be very useful and the agents don't mind using that to check their status as well as the queue status (how many callers are in the queue, etc.). Delca wrote: > Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function > since i need something to offer the agents a way to check if they are > logged in or not. i was specting to use AGENT function for this. and i > found out this: > > asterisk*CLI> show function AGENT > No function by that name registered. > > > As i read here http://www.voip-info.org/wiki/view/Asterisk+functions . > AGENT should be available for 1.2.x.x and i don't have it :( > (chan_agent.so is loaded). > > Do i have to enable something else in order to use this function? or > anyone else knows any other way to offer a way to check if an agent is > logged in or not? (without using show agents, since it must be used > phone-side and by agents). > > > Cheers! > Santiago > ___ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Missing Agent Function
The correct syntax would be "sip show agents" or "sip show agent (agentname)" bp On 8/31/06, Delca <[EMAIL PROTECTED]> wrote: Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT functionsince i need something to offer the agents a way to check if they are logged in or not. i was specting to use AGENT function for this. and ifound out this:asterisk*CLI> show function AGENTNo function by that name registered.As i read here http://www.voip-info.org/wiki/view/Asterisk+functions .AGENT should be available for 1.2.x.x and i don't have it :((chan_agent.so is loaded).Do i have to enable something else in order to use this function? or anyone else knows any other way to offer a way to check if an agent islogged in or not? (without using show agents, since it must be usedphone-side and by agents).Cheers!Santiago___ --Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
