Re: [asterisk-users] New Asterisk Deployment - Need some tips
The items most people do not address are: - QA - How do You tell if you you having Jitter,Packet Loss etc BEFORE the user scream - Disaster Recovery - from the small - DNS smokes - To Larger - * box with 96 ports smokes - Insuring EACH and EVERY piece ox network SUPPORT and USES QoS -Vendor SLA - How do YOU measure the service, WHAT happens outside 9-5 -HW Support - Your Quad port DIGIUM card smokes. Can you live w/out it ? Should you have a spare on hand ? If so how many -What TOOLS are you going to use to MONITOR this whole thing - all servers, switches -800 Phones - Minimum . Could be painful if folks are used to traditional TELCO reliability and Quality Andrew Latham wrote: > Ditto. > > If you need to quantify the consultant to the powers that be just ask > for an "Infrastructure Audit". I have done several in the past that > have saved tons of money that encouraged further phone projects. > Finding dead phone lines to discovering unused but rented telcom gear > is always fun. Also when setting up you test group make sure they > actually use the phone and often... > > > > On Wed, May 14, 2008 at 9:32 AM, John Signorello <[EMAIL PROTECTED]> wrote: > >> I would have to agree with Grey Man, a pilot project is one way to start >> up. >> >> I would also seriously recommend buying some consulting time from an >> experienced Asterisk PBX vendor/dealer/consultant. >> >> The cost is negligible in light of the scope of your project. >> >> A pilot project will only give you a glimpse of what is required. >> >> You have to have a design that incorporates your eventual build out. >> A pilot by itself is not going to give you that. You will need help from >> a source that can bring their experience to help you tip toe around the >> potential land mines you can encounter. >> >> regards, >> >> John Signorello >> Managing Partner >> ispbx.com >> 866 GO ISPBX >> >> >> >> Grey Man wrote: >> On Tue, May 13, 2008 at 12:17 PM, Matthew Ratliff >> <[EMAIL PROTECTED]> wrote: >> >> >> I'll be doing a new Asterisk deployment soon, and would like to gather your >> thoughts. >> >> Here are some items that need to be kept in mind: >> >> Support 800 phones (400 of which are analog) >> Concurrent calls ... ? but need to guess high so that the server can handle >> this. >> Voicemail will be required along with sending voice mail attachments to >> email server. >> Flash panel for switchboard operator. >> Needs to be a distributed server design for redundancy and fail-over. >> Will need to be integrated into an existing PBX until each building is >> switched over to use the Asterisk servers. >> If calling 911 from a building among multiple buildings, how can EMS find >> that person based upon the call? >> What type of data line should be used in this setup? T1? >> The physical network will support QOS and the like, so that is not an issue. >> >> >> What type of design/setup do you recommend for this? How about server >> resources...ie...CPU, RAM, Disk space. >> >> How about backups? Does imaging work best if a server were to fail? >> >> Any thing else you can think of? >> >> >> If this is a project for your work and it's your first Asterisk >> deployment then definitely don't go the big bang approach in the way >> you've outlined. If you do you could well be out of that job in 6 >> months! >> >> The first thing I'd recommend you do is find 10 or 20 people who are >> suitable as early adopters. The set up a single Asterisk server and >> give the early adopters a SIP phone each thats in addition to their >> normal desk phone and ask them to see how they go using the SIP phones >> for calls to each other, external calls and whatever else would make >> sense. Then 6 months and a lot of learning/experience/frustration >> later you'll know whether to get answers to your original questions or >> not. >> >> Regards, >> >> Greyman. >> >> ___ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> ___ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >>http://lists.digium.com/mailman/listinfo/asterisk-users >> >> > > > > ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] New Asterisk Deployment - Need some tips
Ditto. If you need to quantify the consultant to the powers that be just ask for an "Infrastructure Audit". I have done several in the past that have saved tons of money that encouraged further phone projects. Finding dead phone lines to discovering unused but rented telcom gear is always fun. Also when setting up you test group make sure they actually use the phone and often... On Wed, May 14, 2008 at 9:32 AM, John Signorello <[EMAIL PROTECTED]> wrote: > > I would have to agree with Grey Man, a pilot project is one way to start > up. > > I would also seriously recommend buying some consulting time from an > experienced Asterisk PBX vendor/dealer/consultant. > > The cost is negligible in light of the scope of your project. > > A pilot project will only give you a glimpse of what is required. > > You have to have a design that incorporates your eventual build out. > A pilot by itself is not going to give you that. You will need help from > a source that can bring their experience to help you tip toe around the > potential land mines you can encounter. > > regards, > > John Signorello > Managing Partner > ispbx.com > 866 GO ISPBX > > > > Grey Man wrote: > On Tue, May 13, 2008 at 12:17 PM, Matthew Ratliff > <[EMAIL PROTECTED]> wrote: > > > I'll be doing a new Asterisk deployment soon, and would like to gather your > thoughts. > > Here are some items that need to be kept in mind: > > Support 800 phones (400 of which are analog) > Concurrent calls ... ? but need to guess high so that the server can handle > this. > Voicemail will be required along with sending voice mail attachments to > email server. > Flash panel for switchboard operator. > Needs to be a distributed server design for redundancy and fail-over. > Will need to be integrated into an existing PBX until each building is > switched over to use the Asterisk servers. > If calling 911 from a building among multiple buildings, how can EMS find > that person based upon the call? > What type of data line should be used in this setup? T1? > The physical network will support QOS and the like, so that is not an issue. > > > What type of design/setup do you recommend for this? How about server > resources...ie...CPU, RAM, Disk space. > > How about backups? Does imaging work best if a server were to fail? > > Any thing else you can think of? > > > If this is a project for your work and it's your first Asterisk > deployment then definitely don't go the big bang approach in the way > you've outlined. If you do you could well be out of that job in 6 > months! > > The first thing I'd recommend you do is find 10 or 20 people who are > suitable as early adopters. The set up a single Asterisk server and > give the early adopters a SIP phone each thats in addition to their > normal desk phone and ask them to see how they go using the SIP phones > for calls to each other, external calls and whatever else would make > sense. Then 6 months and a lot of learning/experience/frustration > later you'll know whether to get answers to your original questions or > not. > > Regards, > > Greyman. > > ___ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > ___ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > -- Andrew "lathama" Latham Principal TuxTone Inc. http://TuxTone.com [EMAIL PROTECTED] ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] New Asterisk Deployment - Need some tips
I would have to agree with Grey Man, a pilot project is one way to start up. I would also seriously recommend buying some consulting time from an experienced Asterisk PBX vendor/dealer/consultant. The cost is negligible in light of the scope of your project. A pilot project will only give you a glimpse of what is required. You have to have a design that incorporates your eventual build out. A pilot by itself is not going to give you that. You will need help from a source that can bring their experience to help you tip toe around the potential land mines you can encounter. regards, John Signorello Managing Partner ispbx.com 866 GO ISPBX Grey Man wrote: On Tue, May 13, 2008 at 12:17 PM, Matthew Ratliff <[EMAIL PROTECTED]> wrote: I'll be doing a new Asterisk deployment soon, and would like to gather your thoughts. Here are some items that need to be kept in mind: Support 800 phones (400 of which are analog) Concurrent calls ... ? but need to guess high so that the server can handle this. Voicemail will be required along with sending voice mail attachments to email server. Flash panel for switchboard operator. Needs to be a distributed server design for redundancy and fail-over. Will need to be integrated into an existing PBX until each building is switched over to use the Asterisk servers. If calling 911 from a building among multiple buildings, how can EMS find that person based upon the call? What type of data line should be used in this setup? T1? The physical network will support QOS and the like, so that is not an issue. What type of design/setup do you recommend for this? How about server resources...ie...CPU, RAM, Disk space. How about backups? Does imaging work best if a server were to fail? Any thing else you can think of? If this is a project for your work and it's your first Asterisk deployment then definitely don't go the big bang approach in the way you've outlined. If you do you could well be out of that job in 6 months! The first thing I'd recommend you do is find 10 or 20 people who are suitable as early adopters. The set up a single Asterisk server and give the early adopters a SIP phone each thats in addition to their normal desk phone and ask them to see how they go using the SIP phones for calls to each other, external calls and whatever else would make sense. Then 6 months and a lot of learning/experience/frustration later you'll know whether to get answers to your original questions or not. Regards, Greyman. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] New Asterisk Deployment - Need some tips
On Tue, May 13, 2008 at 12:17 PM, Matthew Ratliff <[EMAIL PROTECTED]> wrote: > I'll be doing a new Asterisk deployment soon, and would like to gather your > thoughts. > > Here are some items that need to be kept in mind: > > Support 800 phones (400 of which are analog) > Concurrent calls ... ? but need to guess high so that the server can handle > this. > Voicemail will be required along with sending voice mail attachments to email > server. > Flash panel for switchboard operator. > Needs to be a distributed server design for redundancy and fail-over. > Will need to be integrated into an existing PBX until each building is > switched over to use the Asterisk servers. > If calling 911 from a building among multiple buildings, how can EMS find > that person based upon the call? > What type of data line should be used in this setup? T1? > The physical network will support QOS and the like, so that is not an issue. > > > What type of design/setup do you recommend for this? How about server > resources...ie...CPU, RAM, Disk space. > > How about backups? Does imaging work best if a server were to fail? > > Any thing else you can think of? > If this is a project for your work and it's your first Asterisk deployment then definitely don't go the big bang approach in the way you've outlined. If you do you could well be out of that job in 6 months! The first thing I'd recommend you do is find 10 or 20 people who are suitable as early adopters. The set up a single Asterisk server and give the early adopters a SIP phone each thats in addition to their normal desk phone and ask them to see how they go using the SIP phones for calls to each other, external calls and whatever else would make sense. Then 6 months and a lot of learning/experience/frustration later you'll know whether to get answers to your original questions or not. Regards, Greyman. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] New Asterisk Deployment - Need some tips
I'll be doing a new Asterisk deployment soon, and would like to gather your thoughts. Here are some items that need to be kept in mind: Support 800 phones (400 of which are analog) Concurrent calls ... ? but need to guess high so that the server can handle this. Voicemail will be required along with sending voice mail attachments to email server. Flash panel for switchboard operator. Needs to be a distributed server design for redundancy and fail-over. Will need to be integrated into an existing PBX until each building is switched over to use the Asterisk servers. If calling 911 from a building among multiple buildings, how can EMS find that person based upon the call? What type of data line should be used in this setup? T1? The physical network will support QOS and the like, so that is not an issue. What type of design/setup do you recommend for this? How about server resources...ie...CPU, RAM, Disk space. How about backups? Does imaging work best if a server were to fail? Any thing else you can think of? _ This email was transferred using an Office free edition of AXIGEN Mail Server. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
