[asterisk-users] Not able to receive fax

2010-02-09 Thread Deepesh D
Hello,

I have been trying to setup asterisk (1.6.2.0) to receive fax. I am
able to receive faxes sent from a zoiper softphone connected to
asterisk.

I have some DID numbers (with T.38 support) forwarded to my asterisk
pbx. I am not able to receive faxes from these numbers. The error I
get on the asterisk console is

"phase_e_handler: Error transmitting fax. result=49: The call dropped
prematurely"

Can someone please help.


Thanks.

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Re: [asterisk-users] Not able to receive fax

2010-02-09 Thread Tommy Botten Jensen
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512



> I have been trying to setup asterisk (1.6.2.0) to receive fax. I am
> able to receive faxes sent from a zoiper softphone connected to
> asterisk.
> 
> I have some DID numbers (with T.38 support) forwarded to my asterisk
> pbx. I am not able to receive faxes from these numbers. The error I
> get on the asterisk console is
> 
> "phase_e_handler: Error transmitting fax. result=49: The call dropped
> prematurely"
> 

Have you set the vendor connection point to enable T.38?:

t38pt_udptl=yes ; redundancy,maxdatagram=400

You can also use the CLI command 'udptl set debug' to retrieve debug
information about the T.38 data stream.

Hope this helps.

- - Tommy Botten Jensen
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Version: GnuPG v1.4.9 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iEYEAREKAAYFAktxWm8ACgkQ573V05EH/palCgCgiuAebIOxERfIG50+LNTUfBXp
HNcAn0Kuu355yfftodPeeP5eDMZl+5+G
=ogQX
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Re: [asterisk-users] Not able to receive fax

2010-02-09 Thread Deepesh D
Thanks. It's working now.

In my sip.conf I had 't8pt_udptl=yes'. I changed it to
't8pt_udptl=yes,redundancy,maxdatagram=400' and it started working.


On Tue, Feb 9, 2010 at 6:22 PM, Tommy Botten Jensen
 wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA512
>
>
>
>> I have been trying to setup asterisk (1.6.2.0) to receive fax. I am
>> able to receive faxes sent from a zoiper softphone connected to
>> asterisk.
>>
>> I have some DID numbers (with T.38 support) forwarded to my asterisk
>> pbx. I am not able to receive faxes from these numbers. The error I
>> get on the asterisk console is
>>
>> "phase_e_handler: Error transmitting fax. result=49: The call dropped
>> prematurely"
>>
>
> Have you set the vendor connection point to enable T.38?:
>
> t38pt_udptl=yes ; redundancy,maxdatagram=400
>
> You can also use the CLI command 'udptl set debug' to retrieve debug
> information about the T.38 data stream.
>
> Hope this helps.
>
> - - Tommy Botten Jensen
> -BEGIN PGP SIGNATURE-
> Version: GnuPG v1.4.9 (GNU/Linux)
> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org
>
> iEYEAREKAAYFAktxWm8ACgkQ573V05EH/palCgCgiuAebIOxERfIG50+LNTUfBXp
> HNcAn0Kuu355yfftodPeeP5eDMZl+5+G
> =ogQX
> -END PGP SIGNATURE-
>
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