Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-17 Thread Olivier

 
  ** Call Fwd by PBX with LED indication (not phone based callfwd which
  sucks).
 
  Some IP phones support this

 Which ones?


With Thomson ST2030, using telnet, you can for instance :
- check current forwarding status (is it forwarded ? toward which number ?),
- and change forwarding status.
In this case, forwarding is still distributed but its negative consequences
are, IMHO, mitigated with dialplan magic.

You should also be able to centralize forwarding with phone's StarCodes and
ServiceMonitoring features (but I've not tried it yet) : instead of using
phone GUI to turn on or off or monitor forwarding, the phone will send
INVITE or SUBSCRIBE with appropriate data.

With High end XML supporting business phones, it shouldn't be too hard to
tune GUI.


To illustrate what I meant, I recently asked a customer to send me an
Alcatel user manual.
Though I haven't implemented it yet, I couldn't any feature I couldn't mimic
with Asterisk/SIP Phones.
Sure, it's a huge effort for 1 customer.

Could you easily have a Panasonic user manual in english ?
If so, if you could send it to me off-list, I would be very curious to dig
deeper into it and discover interactions we could or couldn't mimic with
Asterisk.


Cheers
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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread Olivier
2008/10/16 C F [EMAIL PROTECTED]


 * Live call screening - Yes there is a hack that can do it, but it's a
 hell of a hack.
 * Phones that can do most of the usefull features supported by the PBX
 for a reasonable price with LED buttons, including the following
 features:
 ** Call recording with LED indication, while at it, the recordings
 integrate seamlessly with your voicemail, which means you don't need
 to browse the file system on the PBX to listen to it.


What would be missing to integrate this feature ?
With features.conf, it should be possible to map key combinations to an
Asterisk application (maybe an AGI script ?)
From there, it should be possible to drive SIP hardphones BLF status, don't
you think ?



 ** Login/Logout of queues, Day/Night mode buttons with indication (1.6
 has this as well).
 ** Company internal directory on the phone updated on the PBX

 Some (most ?) IP phones support this


 ** System Speed Dial on the display updated by the PBX

This one is interesting.
I can't see a way to do it.
Ant idea ?


 ** Call Fwd by PBX with LED indication (not phone based callfwd which
 sucks).

Some IP phones support this



 ** On screen Voicemail (on the phone).

high end ip phones (XML) should support


 ** Line assignment to buttons with LED indication, and hold indication.


For this one, I don't know. SCA, maybe ?


 ** Hold ringback (some IP phones support it).
 There are many more features but I can't remember them at the moment.

 Granted in bigger installations there many more factors and usually
 more funding which makes the above list almost obsolete for the
 features that Asterisk does have.

 Again my advice do not go with Asterisk for this installation go with
 Panasonic.




  What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
  SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
  Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.
 
  Works. Now, I need this help, please:
 
  * Dialing from inside (pap2-FXS connected phone) to another number on
  the same city (goes out by SPA3102 FXO), voice works fine. But when a
  menu answers, and I dial over, the menu dialed keys works only 20% of
  all times. Why could this would be? Voltage levels? sound gains? Dialed
  keys get distorsioned when passing over the 2 Linksys? Linksys or
  Asterisk swallowing some dialed key? I noticed some echo...
 
  Probably you are sending dtmf signals inband. Try outband.
  For the echo, try to change the FXO/FXS impedance, and/or playing with
  the rx and tx gains. I assume that do you have echo cancelling enable in
  both SPA.
  * I need to assign two codes to each user, one for international calls
  charged to the office, another for international calls charged to the
  user. If the user enters an incorrect code, the call should not proceed.
 
  See account codes. You can start here:
  http://www.voip-info.org/wiki-Asterisk+Billing
 
  * I need to get a formatted calls report for the administrators to
  charge the users.
 
  See same link, or google for billing
  I just am confused and stucked with all the documentation in Internet,
  and all this new asterisk jargon. I just need some links (or some
  directions) to go fast on this topics. Of course, some more help would
  be appreciated.
 
  The link to start:
  http://www.voip-info.org
 
  Thanks a lot.
 
  De nada
 
  Jorge
 
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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread Olivier

 ** System Speed Dial on the display updated by the PBX

 This one is interesting.
 I can't see a way to do it.
 Ant idea ?


P-Asserted Identity ?
Most Business SIP phones support it.
At the moment, I think that Asterisk wouldn't update caller's phone screen
but hopefully, it should be one day.
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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread Rodolfo Alcazar Portillo
Am Mittwoch, den 15.10.2008, 21:03 -0400 schrieb C F:
 On Mon, Oct 13, 2008 at 11:54 PM, Jorge Mendoza [EMAIL PROTECTED] wrote:
  Rodolfo Alcazar Portillo wrote:
  Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
  a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
  emulate some Panasonic functions on Asterisk fast, to convince the
  executives.
  Asterisk is more featured than Panasonic, but you must to know Asterisk
  to convince your executives ;-)
 Not really so. Depending on lots of factors, usually for a small
 office of only 5-10 users Panasonic is more feature rich. Since the
 main feature they are looking for in a PBX is to be able to yell
 across the hallway; hey boss call on 5 it's your wife which is not
 really possible with Asterisk (yeah I know call parking, but how many
 phones support it flawlessly with flashing LEDs?).
 Other features that are quite popular in small offices and not
 supported by Asterisk:
 * Live call screening - Yes there is a hack that can do it, but it's a
 hell of a hack.
 * Phones that can do most of the usefull features supported by the PBX
 for a reasonable price with LED buttons, including the following
 features:
 ** Call recording with LED indication, while at it, the recordings
 integrate seamlessly with your voicemail, which means you don't need
 to browse the file system on the PBX to listen to it.
 ** Login/Logout of queues, Day/Night mode buttons with indication (1.6
 has this as well).
 ** Company internal directory on the phone updated on the PBX
 ** System Speed Dial on the display updated by the PBX
 ** Call Fwd by PBX with LED indication (not phone based callfwd which sucks).
 ** On screen Voicemail (on the phone).
 ** Line assignment to buttons with LED indication, and hold indication.
 ** Hold ringback (some IP phones support it).
 There are many more features but I can't remember them at the moment.

Ok, those are to consider, thanks for being specific. 

Negatives, for me: Forwarding is an important issue for us. I'll read
more, search for equivalent equipment before taking the decision. The
same with line assignment to buttons.

Ok, for me: Screening: do not need it. LEDs: Due to internal policies,
we usually buy the essential, so we have just 1 phone with leds, the
operator's. I'll buy the best phone for the operator. The rest must be
handled manually by her. No queues. No problem with directories.
Voicemail find I better on *. 

The rest, we will suffer, not important for us.

 Granted in bigger installations there many more factors and usually
 more funding which makes the above list almost obsolete for the
 features that Asterisk does have.
 Again my advice do not go with Asterisk for this installation go with 
 Panasonic.

Maybe this is the time for us to switch to *. In some point we must
start this new tech. Anyway, thanks for the advice.

Rodolfo.

  What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
  SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
  Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.
 
  Works. Now, I need this help, please:
 
  * Dialing from inside (pap2-FXS connected phone) to another number on
  the same city (goes out by SPA3102 FXO), voice works fine. But when a
  menu answers, and I dial over, the menu dialed keys works only 20% of
  all times. Why could this would be? Voltage levels? sound gains? Dialed
  keys get distorsioned when passing over the 2 Linksys? Linksys or
  Asterisk swallowing some dialed key? I noticed some echo...
 
  Probably you are sending dtmf signals inband. Try outband.
  For the echo, try to change the FXO/FXS impedance, and/or playing with
  the rx and tx gains. I assume that do you have echo cancelling enable in
  both SPA.
  * I need to assign two codes to each user, one for international calls
  charged to the office, another for international calls charged to the
  user. If the user enters an incorrect code, the call should not proceed.
 
  See account codes. You can start here:
  http://www.voip-info.org/wiki-Asterisk+Billing
 
  * I need to get a formatted calls report for the administrators to
  charge the users.
 
  See same link, or google for billing
  I just am confused and stucked with all the documentation in Internet,
  and all this new asterisk jargon. I just need some links (or some
  directions) to go fast on this topics. Of course, some more help would
  be appreciated.
 
  The link to start:
  http://www.voip-info.org
 
  Thanks a lot.
 
  De nada
 
  Jorge
 
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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread Steve Totaro
If you want to wow them with GUI stuff (and make it easy for you,
since the settings are generally correct out of the box) then download
and install EVB (Easy Box Box).  Another FreePBX/Asterisk based GUI
with Webmin and lots of other good programs pre-installed.  I would
not use it for a very large install, at least without moving the DB
(at the least) to separate box.

To WOW them, open a web browser to EVB and and SSH window connected to
the Asterisk console with a good amount of debugging.  I don't know
how meeting are done there, but have a meeting room with a projector,
and MIC that is always better than five guys crowding around a
computer screen.  Presentation is key.

The simplicity of the GUI coupled with the complexity of the CLI with
verbose and sip debug turned on, will leave a lasting impression.

Show them the ease an power of FreePBX (so learn it prior to the demo)
so you feel confident and can answer questions on the fly.  Show them
the mouse over and even let the least computer savvy person create
and activate a Holiday greeting/IVR.

I find that driving the whole time is not so good, let everyone sit
down and do something, add an extension, make an IVR, setup routing,
followme, call screening, or whatever.

Show them backup scheduling and Samba, so you can pull or push down
backups on a regular schedule.  EVB has quite a bit more than FreePBX
and is much better than Trixbox as far as I am concerned.  There is
one add in EVB, but you can remove that with a little know how.  You
can also add your company's log which is always a nice touch.

If someone has an Iphone, set them up as a user and show them that
their message will show up in their email and they can play the
attachment.

There is plenty that Asterisk cannot do compared to a small key
system, but I think that Asterisk more than makes up for those short
comings with other features.

If you get a firm understanding of it, you can show them how easy it
is to create an IVR, Add an Extension, FollowMe, Call Screening, but
base your presentation on what the Panasonic can do, then what
Asterisk (FreePBX) can do.  Focus on the positives, be confident, and
if someone throws you a curve ball, don't fumble around for an answer.
 Do a quick Googe, or simply say, I don't know but I will find out.
There is nothing wrong with not knowing something, but fumbling around
or making up an answer leaves a bad taste.  I respect I don't know,
but I will get you an answer.
-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)


On Wed, Oct 15, 2008 at 9:03 PM, C F [EMAIL PROTECTED] wrote:
 On Mon, Oct 13, 2008 at 11:54 PM, Jorge Mendoza [EMAIL PROTECTED] wrote:
 Rodolfo Alcazar Portillo wrote:
 Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
 a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
 emulate some Panasonic functions on Asterisk fast, to convince the
 executives.

 Asterisk is more featured than Panasonic, but you must to know Asterisk
 to convince your executives ;-)

 Not really so. Depending on lots of factors, usually for a small
 office of only 5-10 users Panasonic is more feature rich. Since the
 main feature they are looking for in a PBX is to be able to yell
 across the hallway; hey boss call on 5 it's your wife which is not
 really possible with Asterisk (yeah I know call parking, but how many
 phones support it flawlessly with flashing LEDs?).
 Other features that are quite popular in small offices and not
 supported by Asterisk:
 * Live call screening - Yes there is a hack that can do it, but it's a
 hell of a hack.
 * Phones that can do most of the usefull features supported by the PBX
 for a reasonable price with LED buttons, including the following
 features:
 ** Call recording with LED indication, while at it, the recordings
 integrate seamlessly with your voicemail, which means you don't need
 to browse the file system on the PBX to listen to it.
 ** Login/Logout of queues, Day/Night mode buttons with indication (1.6
 has this as well).
 ** Company internal directory on the phone updated on the PBX
 ** System Speed Dial on the display updated by the PBX
 ** Call Fwd by PBX with LED indication (not phone based callfwd which sucks).
 ** On screen Voicemail (on the phone).
 ** Line assignment to buttons with LED indication, and hold indication.
 ** Hold ringback (some IP phones support it).
 There are many more features but I can't remember them at the moment.

 Granted in bigger installations there many more factors and usually
 more funding which makes the above list almost obsolete for the
 features that Asterisk does have.

 Again my advice do not go with Asterisk for this installation go with 
 Panasonic.




 What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
 SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
 Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.

 Works. Now, I need this help, please:


Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread C F
On Thu, Oct 16, 2008 at 8:45 AM, Olivier [EMAIL PROTECTED] wrote:


 2008/10/16 C F [EMAIL PROTECTED]

 * Live call screening - Yes there is a hack that can do it, but it's a
 hell of a hack.
 * Phones that can do most of the usefull features supported by the PBX
 for a reasonable price with LED buttons, including the following
 features:
 ** Call recording with LED indication, while at it, the recordings
 integrate seamlessly with your voicemail, which means you don't need
 to browse the file system on the PBX to listen to it.


 What would be missing to integrate this feature ?
 With features.conf, it should be possible to map key combinations to an
 Asterisk application (maybe an AGI script ?)
 From there, it should be possible to drive SIP hardphones BLF status, don't
 you think ?

Yes and no, the real thing would be to be able to get a status
feedback from Asterisk that it's actually recording, then based on
that one would be able to use devstate from 1.6 to turn on BLF.
For where to store the recordings, the best way would be if arg could
be passed to the recording app indicating to which voicemail user to
send it and follow the settings (email, pager etc.) for that user.



 ** Login/Logout of queues, Day/Night mode buttons with indication (1.6
 has this as well).
 ** Company internal directory on the phone updated on the PBX

  Some (most ?) IP phones support this

The phones support it, but not from asterisk, what that requires is a
separate provisioning system for each type of phone, that pulls the
data from central database, not that hard to build and maintain in
theory, just very costly to develop since such a provisioning system
doesn't yet exist, at least AFAIK.


 ** System Speed Dial on the display updated by the PBX

 This one is interesting.
 I can't see a way to do it.
 Ant idea ?

As far as SIP goes, no it's impposible, however as far as end
users/admins are concerned the PBX is/could also be the system
provisoining the phones, in which case what I wrote above could be
done.


 ** Call Fwd by PBX with LED indication (not phone based callfwd which
 sucks).

 Some IP phones support this

Which ones?



 ** On screen Voicemail (on the phone).

 high end ip phones (XML) should support

Again XML, expensive development costs.


 ** Line assignment to buttons with LED indication, and hold indication.

 For this one, I don't know. SCA, maybe ?

 ** Hold ringback (some IP phones support it).
 There are many more features but I can't remember them at the moment.

 Granted in bigger installations there many more factors and usually
 more funding which makes the above list almost obsolete for the
 features that Asterisk does have.

 Again my advice do not go with Asterisk for this installation go with
 Panasonic.




  What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
  SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
  Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.
 
  Works. Now, I need this help, please:
 
  * Dialing from inside (pap2-FXS connected phone) to another number on
  the same city (goes out by SPA3102 FXO), voice works fine. But when a
  menu answers, and I dial over, the menu dialed keys works only 20% of
  all times. Why could this would be? Voltage levels? sound gains? Dialed
  keys get distorsioned when passing over the 2 Linksys? Linksys or
  Asterisk swallowing some dialed key? I noticed some echo...
 
  Probably you are sending dtmf signals inband. Try outband.
  For the echo, try to change the FXO/FXS impedance, and/or playing with
  the rx and tx gains. I assume that do you have echo cancelling enable in
  both SPA.
  * I need to assign two codes to each user, one for international calls
  charged to the office, another for international calls charged to the
  user. If the user enters an incorrect code, the call should not
  proceed.
 
  See account codes. You can start here:
  http://www.voip-info.org/wiki-Asterisk+Billing
 
  * I need to get a formatted calls report for the administrators to
  charge the users.
 
  See same link, or google for billing
  I just am confused and stucked with all the documentation in Internet,
  and all this new asterisk jargon. I just need some links (or some
  directions) to go fast on this topics. Of course, some more help would
  be appreciated.
 
  The link to start:
  http://www.voip-info.org
 
  Thanks a lot.
 
  De nada
 
  Jorge
 
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  asterisk-users mailing list
  To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
 

 ___
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 -- 

Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-16 Thread C F
Steve, I got to congratulate you on this one, very nicely written and
you make a lot of sense.

However to the OP my advice: As Steve has mentioned in his email so
learn it prior to the demo and you have indicated as well: In some
point we must start this new tech. The ideal way would be to first
run it in test/dev mode in your own office or by an office you can
take chances, not by a customer where you can sell them a system (in
this case a Panasonic) that you know will do what they want and
they'll be happy. Asterisk is not a hardware based system where
features work just because they are advertised.
If this customer happens to be willing to work with you on the chances
then go for it, but if all they want is a system that works, then I
suggest wait around until you have tested an asterisk system that you
like for the solution you are trying to provide.



On Thu, Oct 16, 2008 at 9:52 AM, Steve Totaro
[EMAIL PROTECTED] wrote:
 If you want to wow them with GUI stuff (and make it easy for you,
 since the settings are generally correct out of the box) then download
 and install EVB (Easy Box Box).  Another FreePBX/Asterisk based GUI
 with Webmin and lots of other good programs pre-installed.  I would
 not use it for a very large install, at least without moving the DB
 (at the least) to separate box.

 To WOW them, open a web browser to EVB and and SSH window connected to
 the Asterisk console with a good amount of debugging.  I don't know
 how meeting are done there, but have a meeting room with a projector,
 and MIC that is always better than five guys crowding around a
 computer screen.  Presentation is key.

 The simplicity of the GUI coupled with the complexity of the CLI with
 verbose and sip debug turned on, will leave a lasting impression.

 Show them the ease an power of FreePBX (so learn it prior to the demo)
 so you feel confident and can answer questions on the fly.  Show them
 the mouse over and even let the least computer savvy person create
 and activate a Holiday greeting/IVR.

 I find that driving the whole time is not so good, let everyone sit
 down and do something, add an extension, make an IVR, setup routing,
 followme, call screening, or whatever.

 Show them backup scheduling and Samba, so you can pull or push down
 backups on a regular schedule.  EVB has quite a bit more than FreePBX
 and is much better than Trixbox as far as I am concerned.  There is
 one add in EVB, but you can remove that with a little know how.  You
 can also add your company's log which is always a nice touch.

 If someone has an Iphone, set them up as a user and show them that
 their message will show up in their email and they can play the
 attachment.

 There is plenty that Asterisk cannot do compared to a small key
 system, but I think that Asterisk more than makes up for those short
 comings with other features.

 If you get a firm understanding of it, you can show them how easy it
 is to create an IVR, Add an Extension, FollowMe, Call Screening, but
 base your presentation on what the Panasonic can do, then what
 Asterisk (FreePBX) can do.  Focus on the positives, be confident, and
 if someone throws you a curve ball, don't fumble around for an answer.
  Do a quick Googe, or simply say, I don't know but I will find out.
 There is nothing wrong with not knowing something, but fumbling around
 or making up an answer leaves a bad taste.  I respect I don't know,
 but I will get you an answer.
 --
 Thanks,
 Steve Totaro
 +18887771888 (Toll Free)
 +12409381212 (Cell)
 +12024369784 (Skype)


 On Wed, Oct 15, 2008 at 9:03 PM, C F [EMAIL PROTECTED] wrote:
 On Mon, Oct 13, 2008 at 11:54 PM, Jorge Mendoza [EMAIL PROTECTED] wrote:
 Rodolfo Alcazar Portillo wrote:
 Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
 a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
 emulate some Panasonic functions on Asterisk fast, to convince the
 executives.

 Asterisk is more featured than Panasonic, but you must to know Asterisk
 to convince your executives ;-)

 Not really so. Depending on lots of factors, usually for a small
 office of only 5-10 users Panasonic is more feature rich. Since the
 main feature they are looking for in a PBX is to be able to yell
 across the hallway; hey boss call on 5 it's your wife which is not
 really possible with Asterisk (yeah I know call parking, but how many
 phones support it flawlessly with flashing LEDs?).
 Other features that are quite popular in small offices and not
 supported by Asterisk:
 * Live call screening - Yes there is a hack that can do it, but it's a
 hell of a hack.
 * Phones that can do most of the usefull features supported by the PBX
 for a reasonable price with LED buttons, including the following
 features:
 ** Call recording with LED indication, while at it, the recordings
 integrate seamlessly with your voicemail, which means you don't need
 to browse the file system on the PBX to listen to it.
 ** Login/Logout of queues, 

Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-15 Thread C F
Being a Panasonic dealer and having more than 50 Asterisk system in
production, I can tell you that if this is your first Asterisk
project, then go with Panasonic, you'll safe yourself lots of
aggravation and have a happier customer.

Some features of the Panasonic you will never be able to emulate on Asterisk.

While depending on the needs of that customer, and in some cases I
would suggest dive into Asterisk, I gather from the subject (yes I
have read the whole message, for those of you out there that might
think that I did not) that a Panasonic will work nicely for them,
therefore my advice stick with Panasonic.

On Mon, Oct 13, 2008 at 9:15 PM, Rodolfo Alcazar Portillo
[EMAIL PROTECTED] wrote:
 Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
 a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
 emulate some Panasonic functions on Asterisk fast, to convince the
 executives.

 What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
 SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
 Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.

 Works. Now, I need this help, please:

 * Dialing from inside (pap2-FXS connected phone) to another number on
 the same city (goes out by SPA3102 FXO), voice works fine. But when a
 menu answers, and I dial over, the menu dialed keys works only 20% of
 all times. Why could this would be? Voltage levels? sound gains? Dialed
 keys get distorsioned when passing over the 2 Linksys? Linksys or
 Asterisk swallowing some dialed key? I noticed some echo...

 * I need to assign two codes to each user, one for international calls
 charged to the office, another for international calls charged to the
 user. If the user enters an incorrect code, the call should not proceed.

 * I need to get a formatted calls report for the administrators to
 charge the users.

 I just am confused and stucked with all the documentation in Internet,
 and all this new asterisk jargon. I just need some links (or some
 directions) to go fast on this topics. Of course, some more help would
 be appreciated.

 Thanks a lot.
 --
 Rodolfo Alcazar
 Responsable red y datos

 Deutsche Gesellschaft für
 Technische Zusammenarbeit (GTZ) GmbH

 Programa de Apoyo a la Gestión Pública Descentralizada y
 Lucha Contra La Pobreza - PADEP
 Av. Sánchez Lima 2226
 La Paz, Bolivia

 Tel: +591 22417628 (121)
 Fax: +591 22417628 (126)
 Web: www.padep.org.bo
 Email: [EMAIL PROTECTED]


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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-15 Thread C F
On Mon, Oct 13, 2008 at 11:54 PM, Jorge Mendoza [EMAIL PROTECTED] wrote:
 Rodolfo Alcazar Portillo wrote:
 Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
 a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
 emulate some Panasonic functions on Asterisk fast, to convince the
 executives.

 Asterisk is more featured than Panasonic, but you must to know Asterisk
 to convince your executives ;-)

Not really so. Depending on lots of factors, usually for a small
office of only 5-10 users Panasonic is more feature rich. Since the
main feature they are looking for in a PBX is to be able to yell
across the hallway; hey boss call on 5 it's your wife which is not
really possible with Asterisk (yeah I know call parking, but how many
phones support it flawlessly with flashing LEDs?).
Other features that are quite popular in small offices and not
supported by Asterisk:
* Live call screening - Yes there is a hack that can do it, but it's a
hell of a hack.
* Phones that can do most of the usefull features supported by the PBX
for a reasonable price with LED buttons, including the following
features:
** Call recording with LED indication, while at it, the recordings
integrate seamlessly with your voicemail, which means you don't need
to browse the file system on the PBX to listen to it.
** Login/Logout of queues, Day/Night mode buttons with indication (1.6
has this as well).
** Company internal directory on the phone updated on the PBX
** System Speed Dial on the display updated by the PBX
** Call Fwd by PBX with LED indication (not phone based callfwd which sucks).
** On screen Voicemail (on the phone).
** Line assignment to buttons with LED indication, and hold indication.
** Hold ringback (some IP phones support it).
There are many more features but I can't remember them at the moment.

Granted in bigger installations there many more factors and usually
more funding which makes the above list almost obsolete for the
features that Asterisk does have.

Again my advice do not go with Asterisk for this installation go with Panasonic.




 What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
 SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
 Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.

 Works. Now, I need this help, please:

 * Dialing from inside (pap2-FXS connected phone) to another number on
 the same city (goes out by SPA3102 FXO), voice works fine. But when a
 menu answers, and I dial over, the menu dialed keys works only 20% of
 all times. Why could this would be? Voltage levels? sound gains? Dialed
 keys get distorsioned when passing over the 2 Linksys? Linksys or
 Asterisk swallowing some dialed key? I noticed some echo...

 Probably you are sending dtmf signals inband. Try outband.
 For the echo, try to change the FXO/FXS impedance, and/or playing with
 the rx and tx gains. I assume that do you have echo cancelling enable in
 both SPA.
 * I need to assign two codes to each user, one for international calls
 charged to the office, another for international calls charged to the
 user. If the user enters an incorrect code, the call should not proceed.

 See account codes. You can start here:
 http://www.voip-info.org/wiki-Asterisk+Billing

 * I need to get a formatted calls report for the administrators to
 charge the users.

 See same link, or google for billing
 I just am confused and stucked with all the documentation in Internet,
 and all this new asterisk jargon. I just need some links (or some
 directions) to go fast on this topics. Of course, some more help would
 be appreciated.

 The link to start:
 http://www.voip-info.org

 Thanks a lot.

 De nada

 Jorge

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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-14 Thread Rodolfo Alcazar Portillo
Am Montag, den 13.10.2008, 22:54 -0500 schrieb Jorge Mendoza:
 Asterisk is more featured than Panasonic, but you must to know Asterisk
 to convince your executives ;-)

Yes, that's what I need help for.
...
  when a menu answers, and I dial over, the menu dialed keys works only 20% of
  all times. Why could this would be? Voltage levels? sound gains? Dialed
  keys get distorsioned when passing over the 2 Linksys? Linksys or
  Asterisk swallowing some dialed key? I noticed some echo...
 Probably you are sending dtmf signals inband. Try outband.
 For the echo, try to change the FXO/FXS impedance, and/or playing with
 the rx and tx gains. I assume that do you have echo cancelling enable in
 both SPA.

Ok. I will try those.

Now, my idea of dial plan:

1xx -- office extensions
92xx -- local city calls, which must be free
90800xx. -- national 0800 calls, which must be free
4___#9xxx. other calls, which must be paid: cell, national,
international. the three ___ are each user account code.

Is that ok? I don't know how I'll extract the 4___ calls account code,
but that's the idea.

Thanks a lot!
-- 
Rodolfo Alcazar
Responsable red y datos

Deutsche Gesellschaft für
Technische Zusammenarbeit (GTZ) GmbH

Programa de Apoyo a la Gestión Pública Descentralizada y
Lucha Contra La Pobreza - PADEP
Av. Sánchez Lima 2226
La Paz, Bolivia

Tel: +591 22417628 (121)
Fax: +591 22417628 (126)
Web: www.padep.org.bo
Email: [EMAIL PROTECTED]


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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-14 Thread Tilghman Lesher
On Tuesday 14 October 2008 08:29:18 Rodolfo Alcazar Portillo wrote:
 1xx -- office extensions
 92xx -- local city calls, which must be free
 90800xx. -- national 0800 calls, which must be free
 4___#9xxx. other calls, which must be paid: cell, national,
 international. the three ___ are each user account code.

 Is that ok? I don't know how I'll extract the 4___ calls account code,
 but that's the idea.

Set(CDR(accountcode)=${EXTEN:1:3})
Dial(Zap/g0/${EXTEN:6})

-- 
Tilghman

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[asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-13 Thread Rodolfo Alcazar Portillo
Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
emulate some Panasonic functions on Asterisk fast, to convince the
executives.

What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.

Works. Now, I need this help, please:

* Dialing from inside (pap2-FXS connected phone) to another number on
the same city (goes out by SPA3102 FXO), voice works fine. But when a
menu answers, and I dial over, the menu dialed keys works only 20% of
all times. Why could this would be? Voltage levels? sound gains? Dialed
keys get distorsioned when passing over the 2 Linksys? Linksys or
Asterisk swallowing some dialed key? I noticed some echo...

* I need to assign two codes to each user, one for international calls
charged to the office, another for international calls charged to the
user. If the user enters an incorrect code, the call should not proceed.

* I need to get a formatted calls report for the administrators to
charge the users.

I just am confused and stucked with all the documentation in Internet,
and all this new asterisk jargon. I just need some links (or some
directions) to go fast on this topics. Of course, some more help would
be appreciated.

Thanks a lot.
-- 
Rodolfo Alcazar
Responsable red y datos

Deutsche Gesellschaft für
Technische Zusammenarbeit (GTZ) GmbH

Programa de Apoyo a la Gestión Pública Descentralizada y
Lucha Contra La Pobreza - PADEP
Av. Sánchez Lima 2226
La Paz, Bolivia

Tel: +591 22417628 (121)
Fax: +591 22417628 (126)
Web: www.padep.org.bo
Email: [EMAIL PROTECTED]


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Re: [asterisk-users] Panasonic x Asterisk if I can emulate Panasonic fast!

2008-10-13 Thread Jorge Mendoza
Rodolfo Alcazar Portillo wrote:
 Im a 3-days-asterisk-newbie. In 3 weeks, I must have a PBX installed in
 a new office of ours: Panasonic or Asterisk. Asterisk would be, if I can
 emulate some Panasonic functions on Asterisk fast, to convince the
 executives.
   
Asterisk is more featured than Panasonic, but you must to know Asterisk
to convince your executives ;-)
 What I have done until now: Bought 1 Linksys pap2 (2 FXS), 1 Linksys
 SPA3102 (1 FXS + 1 FXO) for making asterisk tests. Configured
 Asterisk/Fedora 9 so I can make SIP-PSTN and PSTN-SIP calls.

 Works. Now, I need this help, please:

 * Dialing from inside (pap2-FXS connected phone) to another number on
 the same city (goes out by SPA3102 FXO), voice works fine. But when a
 menu answers, and I dial over, the menu dialed keys works only 20% of
 all times. Why could this would be? Voltage levels? sound gains? Dialed
 keys get distorsioned when passing over the 2 Linksys? Linksys or
 Asterisk swallowing some dialed key? I noticed some echo...
   
Probably you are sending dtmf signals inband. Try outband.
For the echo, try to change the FXO/FXS impedance, and/or playing with
the rx and tx gains. I assume that do you have echo cancelling enable in
both SPA.
 * I need to assign two codes to each user, one for international calls
 charged to the office, another for international calls charged to the
 user. If the user enters an incorrect code, the call should not proceed.
   
See account codes. You can start here:
http://www.voip-info.org/wiki-Asterisk+Billing

 * I need to get a formatted calls report for the administrators to
 charge the users.
   
See same link, or google for billing
 I just am confused and stucked with all the documentation in Internet,
 and all this new asterisk jargon. I just need some links (or some
 directions) to go fast on this topics. Of course, some more help would
 be appreciated.
   
The link to start:
http://www.voip-info.org

 Thanks a lot.
   
De nada

Jorge

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