Re: [asterisk-users] Queues without agent login
Barry, I'm using the Asterisk GUI. When defining a User extension (menu 'user') the only option I have is Is Agent. The SIP extension (11) is automatically created as an agent that needs to log in. In the advanced options I can manually edit queues.conf and change to member=SIP/11. This way of defining queues and members is a 2-step work. Can it be done in 1 step using the Asterisk GUI ?? Kind regards, Jonas. On Wed, 2009-11-18 at 10:42 -0500, Barry L. Kline wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 jonas kellens wrote: Is it possible to make use of queues for incoming calls but to have agents that do not need to log in ? Make the phones members of the queue. In queues.conf: [MY_QUEUE] member = SIP/1234 member = SIP/5678 etc. Barry ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Queues without agent login
Is it possible to make use of queues for incoming calls but to have agents that do not need to log in ? If I create a queue and make certain SIP-users member of the queue, do these SIP-users always need to log in to the queue to be able to receive calls that are in the queue ?? Can't a member be just available when the phone is registered to the Asterisk-server ? In stead of also having to call an extension to log in (and having to give some PIN). I just want a queue (with MoH) to collect multiple incoming calls and then one at a time transfer them to an available SIP-phone. Is this possible ? Thanks you. Jonas. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queues without agent login
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 jonas kellens wrote: Is it possible to make use of queues for incoming calls but to have agents that do not need to log in ? Make the phones members of the queue. In queues.conf: [MY_QUEUE] member = SIP/1234 member = SIP/5678 etc. Barry -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.5 (GNU/Linux) iD8DBQFLBBYACFu3bIiwtTARAg5oAKClAtJ98LaSXnjCDBx4xlRcLQ9l/wCgoeI+ BAi7wu2nQ6vNPZSaLCDB4DA= =egpe -END PGP SIGNATURE- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queues without agent login
Simply use member=SIP/Tarek member=IAX2/JONAS member=LOCAL/whatever simple and good.. with member=SIP/extension i'm facing a CALL WAITING issue.. the agent hears a callwaiting signal whenever the queue tries to call .. so i woul dsuggest using call-limit and busy limite with all your Agents -- AHD Tarek Sawah Integrated Digital Systems CCNA, MCSE, RHCE, VoIP Syria: +963 944 618286 USA: +1 347 562 2308 From: jonas.kell...@telenet.be To: asterisk-users@lists.digium.com Date: Wed, 18 Nov 2009 16:21:12 +0100 Subject: [asterisk-users] Queues without agent login Is it possible to make use of queues for incoming calls but to have agents that do not need to log in ? If I create a queue and make certain SIP-users member of the queue, do these SIP-users always need to log in to the queue to be able to receive calls that are in the queue ?? Can't a member be just available when the phone is registered to the Asterisk-server ? In stead of also having to call an extension to log in (and having to give some PIN). I just want a queue (with MoH) to collect multiple incoming calls and then one at a time transfer them to an available SIP-phone. Is this possible ? Thanks you. Jonas. _ Windows 7: I wanted simpler, now it's simpler. I'm a rock star. http://www.microsoft.com/Windows/windows-7/default.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:112009___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
