Re: [asterisk-users] SIP phone recommendation (used to be: no subject)

2007-10-31 Thread Barry D. Hassler
I'd go with Polycom all the way. We have a number of different types of
phones in use, or that we've worked with, including Grandstream, SIpura and
Atacom, and the quality difference with the Polycom phones is astounding.

On 10/29/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:

 My apologies to the list for not having entered a subject line in the
 email.

 Thanks

 On Oct 29, 2007, at 1:42 PM, [EMAIL PROTECTED] wrote:

  Hi all,
 
  We have a client that needs to setup about 80 desk phones (about 50
  in one location and about another 30 in 5 different locations). Which
  brand/model would you recommend. We were personally thinking in
  recommending either Cisco, Aastra, Polycom, or Snom, for we've heard
  great things about them. However, having no real experience with them
  makes it hard in recommending one to our customer. The only
  experience we've had is a very frustrating one trying to load the IP
  software on a Cisco 7970G and so we assume that if we have to go
  through that for all 80 phones, we'll probably commit suicide :)
 
  Thanks
 
 
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-- 
Barry D. Hassler
President, HCST

http://www.hcst.net/
937-427-9000
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Re: [asterisk-users] SIP phone recommendation (used to be: no subject)

2007-10-30 Thread Dave Fullerton
Michael Graves wrote:
 On Mon, 29 Oct 2007 15:01:38 -0400, [EMAIL PROTECTED] wrote:
 
 Well, just general office use. They are a real-state construction  
 company, so the phones will get some heavy use since most of the  
 phones are going to sales associates.

 Now, one of the things we are most interested in are:
 1) Asterisk compatibility
 2) Mass provisioning
 3) Remote management
 4) Excellent audio quality (I know there are many factors involved,  
 but would like to rule out the phone set itself)
 5) Robustness
 6) Vendor reputation and warranties

 We have used Linksys 941s in the past and think they're pretty good.  
 However, we've only used them in 3-5 phones office environments.  
 We've also used the Polycoms IP 501 and 650s. They seem good, but  
 sometimes the users complain about the audio being a bit weird in the  
 sense that, probably, the silence detection may give the user a  
 feeling that the line dropped. Then again, we've only used these once  
 (one client installation for each), so for practical purposes, we  
 don't really have any larger quantity real-life experience.
 
 For my money it's Polycom every time. It's great hardware. Meets all
 your requirements. 

Granted I have only used Polycom phones, but I would second that vote. 
My experience with provisioning is that it isn't necessarily hard but it 
can be time consuming. Your best bet is to get your firmware extracted 
and then go through the sip.cfg line by line with the admin guide handy 
and tweak as you go. Then repeat with the default phone.cfg file. I use 
a shell script (which I'll share with anyone who wants it) that makes 
adding additional phones a snap. I pass it the name of the default 
template file, the extension number and the MAC address of the phone and 
it creates the MAC.cfg and phone{extension}.cfg files.

 I thought that silence supression was specifically disallowed with
 Asterisk? Something about timing requirements not being met.

I can't say for certain, but that may not be true any more. I came 
across a setting called internal_timing that may allow for the use of 
silence suppression. If anyone can comment on that I'd be interested to 
hear what that setting does. This is what I found from Google:

http://forums.digium.com/viewtopic.php?t=15577
http://bugs.digium.com/view.php?id=5374

-Dave

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Re: [asterisk-users] SIP phone recommendation (used to be: no subject)

2007-10-29 Thread [EMAIL PROTECTED]
My apologies to the list for not having entered a subject line in the  
email.

Thanks

On Oct 29, 2007, at 1:42 PM, [EMAIL PROTECTED] wrote:

 Hi all,

 We have a client that needs to setup about 80 desk phones (about 50
 in one location and about another 30 in 5 different locations). Which
 brand/model would you recommend. We were personally thinking in
 recommending either Cisco, Aastra, Polycom, or Snom, for we've heard
 great things about them. However, having no real experience with them
 makes it hard in recommending one to our customer. The only
 experience we've had is a very frustrating one trying to load the IP
 software on a Cisco 7970G and so we assume that if we have to go
 through that for all 80 phones, we'll probably commit suicide :)

 Thanks


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Re: [asterisk-users] SIP phone recommendation (used to be: no subject)

2007-10-29 Thread [EMAIL PROTECTED]
Well, just general office use. They are a real-state construction  
company, so the phones will get some heavy use since most of the  
phones are going to sales associates.

Now, one of the things we are most interested in are:
1) Asterisk compatibility
2) Mass provisioning
3) Remote management
4) Excellent audio quality (I know there are many factors involved,  
but would like to rule out the phone set itself)
5) Robustness
6) Vendor reputation and warranties

We have used Linksys 941s in the past and think they're pretty good.  
However, we've only used them in 3-5 phones office environments.  
We've also used the Polycoms IP 501 and 650s. They seem good, but  
sometimes the users complain about the audio being a bit weird in the  
sense that, probably, the silence detection may give the user a  
feeling that the line dropped. Then again, we've only used these once  
(one client installation for each), so for practical purposes, we  
don't really have any larger quantity real-life experience.

Thanks

On Oct 29, 2007, at 2:18 PM, Eric Chamberlain wrote:

 What is the use case?

 Linksys, Polycom, Snom, and Aastra all have their strengths and  
 weaknesses.

 --
 Eric Chamberlain, CISSP
 Chief Technical Officer
 Voxilla - http://voxilla.com/

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
 Sent: Monday, October 29, 2007 10:42 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] (no subject)

 Hi all,

 We have a client that needs to setup about 80 desk phones (about 50
 in one location and about another 30 in 5 different locations). Which
 brand/model would you recommend. We were personally thinking in
 recommending either Cisco, Aastra, Polycom, or Snom, for we've heard
 great things about them. However, having no real experience with them
 makes it hard in recommending one to our customer. The only
 experience we've had is a very frustrating one trying to load the IP
 software on a Cisco 7970G and so we assume that if we have to go
 through that for all 80 phones, we'll probably commit suicide :)

 Thanks


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Re: [asterisk-users] SIP phone recommendation (used to be: no subject)

2007-10-29 Thread Michael Graves
On Mon, 29 Oct 2007 15:01:38 -0400, [EMAIL PROTECTED] wrote:

Well, just general office use. They are a real-state construction  
company, so the phones will get some heavy use since most of the  
phones are going to sales associates.

Now, one of the things we are most interested in are:
1) Asterisk compatibility
2) Mass provisioning
3) Remote management
4) Excellent audio quality (I know there are many factors involved,  
but would like to rule out the phone set itself)
5) Robustness
6) Vendor reputation and warranties

We have used Linksys 941s in the past and think they're pretty good.  
However, we've only used them in 3-5 phones office environments.  
We've also used the Polycoms IP 501 and 650s. They seem good, but  
sometimes the users complain about the audio being a bit weird in the  
sense that, probably, the silence detection may give the user a  
feeling that the line dropped. Then again, we've only used these once  
(one client installation for each), so for practical purposes, we  
don't really have any larger quantity real-life experience.

For my money it's Polycom every time. It's great hardware. Meets all
your requirements. 

I thought that silence supression was specifically disallowed with
Asterisk? Something about timing requirements not being met.

Michael
--
Michael Graves
mgravesatmstvp.com
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
fwd 54245



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