I posted a simple PERL agi that uses hints to do a similar thing to Devstate
last week. Here it is:
#!/usr/bin/perl
use strict;
use warnings;
# define variables
# show hints will get hint information from the dialplan
my $cmda = '/usr/sbin/asterisk -rx show hints ';
my $towatch = $ARGV[0];
# turn off I/O buffering
$| = 1;
# read the AGI environment
while (STDIN) {
chomp($_);
last if 0 == length($_);
}
# assume idle
print STDOUT SET VARIABLE LINESTAT \Idle\\n;
STDIN;
# get trunk information
$SIG{'PIPE'} = 'IGNORE';
open (my $trunk_info, $cmda) or exit;
while ($trunk_info) {
if (($_ =~ /internal/) ($_ =~ /$towatch/)) {
my $c = unpack(x74 a16, $_);
$c =~ s/\s//gx;
print STDOUT SET VARIABLE LINESTAT \$c\\n;
STDIN;
}
}
close $trunk_info;
Dialplan: exten = 2100,1,Noop(dial 102 after checking sippeer)
exten = 2100,n,Set(LINESTAT=Idle)
exten = 2100,n,AGI(steve.agi|102)
exten = 2100,n,Wait(3)
exten = 2100,n,Verbose(status is ${LINESTAT})
exten = 2100,n,Gotoif($[${LINESTAT} != Idle]?inuse)
exten = 2100,n,Dial(SIP/102,20,m)
exten = 2100,n,Background(vm-goodbye)
exten = 2100,n,Hangup
exten = 2100,n(inuse),Voicemail(1...@default)
exten = 2100,n,Background(vm-goodbye)
just change 102 to your receptionists number
_
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Lenz Emilitri
Sent: Monday, June 15, 2009 5:10 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Simple Queue Problem
You could try this one:
http://www.voip-info.org/wiki/view/Asterisk+func+Devstate
If I can add a warning, be wary of having both ACD (Queue) and non-ACD
traffic on the same operator - you risk having awful performance.
Just my two eurocents,
l.
2009/6/12 Lee, John (Sydney) john@compuware.com
I am running Asterisk 1.4.21.2
For reception, I defined a simple queue with one SIP phone as the only
member.
When I receive an incoming call, I test QUEUE_WAITING_COUNT to see if it
is 0.
If it is 0, then I will playback a message to tell the caller to be
patient and then do a Queue(queue-name).
If QUEUE_WAITING_COUNT is zero, then I will just Queue(queue-name, r)
to ring the receptionist phone without playing any message.
A problem arises if the receptionist is talking to someone on the phone.
In this scenario, QUEUE_WAITING_COUNT is also zero but I will need to
playback a pls-be-patient message as well.
So, I need to find out whether the receptionist phone is busy even if
QUEUE_WAITING_COUNT = 0.
Do you know if there is anyway, without dialling a SIP channel, I can
check if a SIP extension is engaged or not?
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