Re: [asterisk-users] VoipSupply? [Semi-Urgent] (Big Apology)

2006-10-13 Thread Shaw Terwilliger
Shaw Terwilliger wrote:
 If you search the archives from a few months ago you'll find a few
 unhappy voipsupply customers (including me).  They never shipped what I
 ordered, didn't respond to any e-mail or calls.  The president saw the
 list traffic and sent me a long apology (stating his commitment to
 service) and offered to send me an extra component that I had cancelled
 the order for--free of charge--as a show of good will.
 
 It's been two or three months since that promise, and I never received
 the part.  He hasn't responded to my follow-up did you really mean it?
 e-mail either.

I must offer a HUGE apology to VoipSupply in regards to my first reply.
 VoipLink.com, *NOT* VoipSupply, was the company I had problems with (as
described in my first message).  Except for sending me some spam after I
ordered from them, I have had no problems with VoipSupply.  I confused
the vendors as I wrote my reply, since I have ordered from both of them.

Sorry for the confusion, and best wishes to the VoipSupply team.

-- 
Shaw Terwilliger [EMAIL PROTECTED]
SourceGear LLC



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Re: [asterisk-users] VoipSupply? [Semi-Urgent] (Big Apology)

2006-10-13 Thread Tom Lynn
I've never ordered from Voipsupply, but did forward two questions to their President. The first one was trivial and off-topic, yet answered very quickly. The second was product related and answered equally quickly and knowledgeably.
I'd definitely consider purchasing from them, based on my experience.On 10/13/06, Shaw Terwilliger 
[EMAIL PROTECTED] wrote:Shaw Terwilliger wrote: If you search the archives from a few months ago you'll find a few
 unhappy voipsupply customers (including me).They never shipped what I ordered, didn't respond to any e-mail or calls.The president saw the list traffic and sent me a long apology (stating his commitment to
 service) and offered to send me an extra component that I had cancelled the order for--free of charge--as a show of good will. It's been two or three months since that promise, and I never received
 the part.He hasn't responded to my follow-up did you really mean it? e-mail either.I must offer a HUGE apology to VoipSupply in regards to my first reply. VoipLink.com, *NOT* VoipSupply, was the company I had problems with (as
described in my first message).Except for sending me some spam after Iordered from them, I have had no problems with VoipSupply.I confusedthe vendors as I wrote my reply, since I have ordered from both of them.
Sorry for the confusion, and best wishes to the VoipSupply team.--Shaw Terwilliger [EMAIL PROTECTED]SourceGear LLC___
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