[asterisk-users] Warm Transfer in Asterisk

2011-04-23 Thread Jeff Johnson
Is there a way do what is sometimes called a 3rd party transfer in
Asterisk.  That is; Call A comes in and is answered B.  B then places A
on hold and calls C.  After C answers, BC chat for a moment, then B
brings A on line.  After making intro's B then drops off call.

 

Thanks,  

 

Jeff

NeturallySpeaking

 

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Re: [asterisk-users] Warm Transfer in Asterisk

2011-04-23 Thread Ryan Wagoner
On Sat, Apr 23, 2011 at 8:56 AM, Jeff Johnson
jjohn...@neturallyspeaking.com wrote:
 Is there a way do what is sometimes called a 3rd party transfer in
 Asterisk.  That is; Call A comes in and is answered B.  B then places A on
 hold and calls C.  After C answers, BC chat for a moment, then B brings A
 on line.  After making intro’s B then drops off call.


Yes it is called an attended transfer. You can use the atxfr feature
code or most phones will have transfer capability built in. On Polycom
phones the transfer button defaults to attended transfer. There is a
separate blind transfer button as well.

Ryan

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Re: [asterisk-users] Warm Transfer in Asterisk

2011-04-23 Thread Jeff Johnson
I'll give it a whirl,

Thanks,

Jeff
-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ryan Wagoner
Sent: Saturday, April 23, 2011 9:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Warm Transfer in Asterisk

On Sat, Apr 23, 2011 at 8:56 AM, Jeff Johnson
jjohn...@neturallyspeaking.com wrote:
 Is there a way do what is sometimes called a 3rd party transfer in
 Asterisk.  That is; Call A comes in and is answered B.  B then places A on
 hold and calls C.  After C answers, BC chat for a moment, then B brings A
 on line.  After making intro's B then drops off call.


Yes it is called an attended transfer. You can use the atxfr feature
code or most phones will have transfer capability built in. On Polycom
phones the transfer button defaults to attended transfer. There is a
separate blind transfer button as well.

Ryan

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