Re: [asterisk-users] Website callback
Tilghman Lesher [EMAIL PROTECTED] writes: One very big benefit of using a database with cron jobs is that your web application does not need to run as the same user (or otherwise weaken security permissions) as the Asterisk daemon. If running as the same user, you'd have to either set both daemons to the same group (which means the web server has access to all other files that Asterisk writes) or world writable, which is even worse. You can use ACL's. setfacl -m u:webapp:w /path/to/calldir /Benny ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
Great, thanks guys! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro Sent: June 19, 2008 10:32 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Website callback On Thu, Jun 19, 2008 at 9:57 AM, Tzafrir Cohen [EMAIL PROTECTED] wrote: On Thu, Jun 19, 2008 at 08:05:59AM -0500, Tilghman Lesher wrote: On Thursday 19 June 2008 07:57:07 Mark Hamilton wrote: LOL, I agree, it _did_ sound a little complicated than to just schedule a call in the future. I apologize for not being able to find this on the wiki earlier when I searched. The other cron jobs and everything probably bring _something_ to the table. I wonder what. Either way, please keep 'em coming boys, and yes I'd like to know the answer to Tzafrir's question about performance. Test it yourself? for i in `seq 1500`; do something to create a call file sleep a_bit done One very big benefit of using a database with cron jobs is that your web application does not need to run as the same user (or otherwise weaken security permissions) as the Asterisk daemon. If running as the same user, you'd have to either set both daemons to the same group (which means the web server has access to all other files that Asterisk writes) or world writable, which is even worse. In any version you'll still need something with permissions to originate calls on Asterisk. -- Tzafrir Cohen icq#16849755 jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir I have done hundreds at once, takes a few seconds to handle (all SIP) Thanks, Steve T ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Wed, 18 Jun 2008, Mark Hamilton wrote: Hi, I have a website where customers enter their phone numbers to be called. I'd like them to have to put in information and 'schedule' a call. 1) Call Immediately 2) Call in the next _ minutes 3) Call me tomorrow, same time. So, Asterisk will pull two variables from this php websites, $phonenumber and $timetocall. $timetocall will need to be calculated as to exactly what time Asterisk will need to call. Then, Asterisk calls it (by way of call files? Either putting the call file in at the time it needs to be called, or I don't know what else) and then if the call is has a human on it, plays a message saying We're now transferring you to an agent. Please wait. And transfer that call to a queue. How can I do this? Is there something prebuilt like this? Reading the replies so-far... Cron jobs, databases, shell scripts... Ye Gods... Try reading the manual (or at least the wiki) http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out Scroll down to the bit headed: How to schedule a Call in the Future Assuming you already have some PHP to write the call-file and move it into place, inserting a touch call after writing the file and moving it into place ought to be trivial... http://uk.php.net/manual/en/function.touch.php Gordon ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Thu, Jun 19, 2008 at 09:22:04AM +0100, Gordon Henderson wrote: Reading the replies so-far... Cron jobs, databases, shell scripts... Ye Gods... Try reading the manual (or at least the wiki) http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out Scroll down to the bit headed: How to schedule a Call in the Future What's the performance impact of having e.g. 30 such files at any given moment in the spool directory? -- Tzafrir Cohen icq#16849755 jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Thu, 19 Jun 2008, Tzafrir Cohen wrote: On Thu, Jun 19, 2008 at 09:22:04AM +0100, Gordon Henderson wrote: Reading the replies so-far... Cron jobs, databases, shell scripts... Ye Gods... Try reading the manual (or at least the wiki) http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out Scroll down to the bit headed: How to schedule a Call in the Future What's the performance impact of having e.g. 30 such files at any given moment in the spool directory? A very quick scan through pbx_spool.c would suggest it's reasonably efficient as it only does an opendir/readdir at most once a second, and even then, only if the directory itself has been updated since the last look - there also seems to be more code to do a scan if it's not been updated, but when a file is old enough... I think Maybe the author could comment deeper :) So the inneficiencies will come from the underlying operating system when it's doing the actual readdir operation - which for 30-1000 files isn't going to be that high - less-so if if it's using ext3 + btree/dir_index mode. (or some other filesystem with efficient directory searches) Gordon ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
LOL, I agree, it _did_ sound a little complicated than to just schedule a call in the future. I apologize for not being able to find this on the wiki earlier when I searched. The other cron jobs and everything probably bring _something_ to the table. I wonder what. Either way, please keep 'em coming boys, and yes I'd like to know the answer to Tzafrir's question about performance. There will probably be 1500 calls that need to be made over a span of 15 hours. Some might happen as a handful, some might not. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gordon Henderson Sent: June 19, 2008 4:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Website callback On Wed, 18 Jun 2008, Mark Hamilton wrote: Hi, I have a website where customers enter their phone numbers to be called. I'd like them to have to put in information and 'schedule' a call. 1) Call Immediately 2) Call in the next _ minutes 3) Call me tomorrow, same time. So, Asterisk will pull two variables from this php websites, $phonenumber and $timetocall. $timetocall will need to be calculated as to exactly what time Asterisk will need to call. Then, Asterisk calls it (by way of call files? Either putting the call file in at the time it needs to be called, or I don't know what else) and then if the call is has a human on it, plays a message saying We're now transferring you to an agent. Please wait. And transfer that call to a queue. How can I do this? Is there something prebuilt like this? Reading the replies so-far... Cron jobs, databases, shell scripts... Ye Gods... Try reading the manual (or at least the wiki) http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out Scroll down to the bit headed: How to schedule a Call in the Future Assuming you already have some PHP to write the call-file and move it into place, inserting a touch call after writing the file and moving it into place ought to be trivial... http://uk.php.net/manual/en/function.touch.php Gordon ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Thursday 19 June 2008 07:57:07 Mark Hamilton wrote: LOL, I agree, it _did_ sound a little complicated than to just schedule a call in the future. I apologize for not being able to find this on the wiki earlier when I searched. The other cron jobs and everything probably bring _something_ to the table. I wonder what. Either way, please keep 'em coming boys, and yes I'd like to know the answer to Tzafrir's question about performance. One very big benefit of using a database with cron jobs is that your web application does not need to run as the same user (or otherwise weaken security permissions) as the Asterisk daemon. If running as the same user, you'd have to either set both daemons to the same group (which means the web server has access to all other files that Asterisk writes) or world writable, which is even worse. -- Tilghman ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Thu, Jun 19, 2008 at 08:05:59AM -0500, Tilghman Lesher wrote: On Thursday 19 June 2008 07:57:07 Mark Hamilton wrote: LOL, I agree, it _did_ sound a little complicated than to just schedule a call in the future. I apologize for not being able to find this on the wiki earlier when I searched. The other cron jobs and everything probably bring _something_ to the table. I wonder what. Either way, please keep 'em coming boys, and yes I'd like to know the answer to Tzafrir's question about performance. Test it yourself? for i in `seq 1500`; do something to create a call file sleep a_bit done One very big benefit of using a database with cron jobs is that your web application does not need to run as the same user (or otherwise weaken security permissions) as the Asterisk daemon. If running as the same user, you'd have to either set both daemons to the same group (which means the web server has access to all other files that Asterisk writes) or world writable, which is even worse. In any version you'll still need something with permissions to originate calls on Asterisk. -- Tzafrir Cohen icq#16849755 jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On Thu, Jun 19, 2008 at 9:57 AM, Tzafrir Cohen [EMAIL PROTECTED] wrote: On Thu, Jun 19, 2008 at 08:05:59AM -0500, Tilghman Lesher wrote: On Thursday 19 June 2008 07:57:07 Mark Hamilton wrote: LOL, I agree, it _did_ sound a little complicated than to just schedule a call in the future. I apologize for not being able to find this on the wiki earlier when I searched. The other cron jobs and everything probably bring _something_ to the table. I wonder what. Either way, please keep 'em coming boys, and yes I'd like to know the answer to Tzafrir's question about performance. Test it yourself? for i in `seq 1500`; do something to create a call file sleep a_bit done One very big benefit of using a database with cron jobs is that your web application does not need to run as the same user (or otherwise weaken security permissions) as the Asterisk daemon. If running as the same user, you'd have to either set both daemons to the same group (which means the web server has access to all other files that Asterisk writes) or world writable, which is even worse. In any version you'll still need something with permissions to originate calls on Asterisk. -- Tzafrir Cohen icq#16849755 jabber:[EMAIL PROTECTED] +972-50-7952406 mailto:[EMAIL PROTECTED] http://www.xorcom.com iax:[EMAIL PROTECTED]/tzafrir I have done hundreds at once, takes a few seconds to handle (all SIP) Thanks, Steve T ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Website callback
Hi, I have a website where customers enter their phone numbers to be called. I'd like them to have to put in information and 'schedule' a call. 1) Call Immediately 2) Call in the next _ minutes 3) Call me tomorrow, same time. So, Asterisk will pull two variables from this php websites, $phonenumber and $timetocall. $timetocall will need to be calculated as to exactly what time Asterisk will need to call. Then, Asterisk calls it (by way of call files? Either putting the call file in at the time it needs to be called, or I don't know what else) and then if the call is has a human on it, plays a message saying We're now transferring you to an agent. Please wait. And transfer that call to a queue. How can I do this? Is there something prebuilt like this? Thanks, Mark. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
I don't know if there is something like that prebuilt. But is seems to be quite easy. Push the call events in the database, let a cron run ever minute and create a .call file for evry call thet is due. The alternative is to not use a database and create a .call file with a future date/time. Afaik asterisk processes only callfiles with a past date/time. In the call context ask the callee to press a digit to be sure he is human (press one to be connected to one of our agents) and then - as you said - drop him in a cue. Christian ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Website callback
On 15:45, Wed 18 Jun 08, Mark Hamilton wrote: Hi, I have a website where customers enter their phone numbers to be called. I'd like them to have to put in information and 'schedule' a call. 1) Call Immediately 2) Call in the next _ minutes 3) Call me tomorrow, same time. So, Asterisk will pull two variables from this php websites, $phonenumber and $timetocall. $timetocall will need to be calculated as to exactly what time Asterisk will need to call. Then, Asterisk calls it (by way of call files? Either putting the call file in at the time it needs to be called, or I don't know what else) and then if the call is has a human on it, plays a message saying We're now transferring you to an agent. Please wait. And transfer that call to a queue. How can I do this? Is there something prebuilt like this? I would store the info in a database (RDBMS, flat file, whatever) and have a cronjob running every minute that processes this info, creating call files when needed. -- Michiel van Baak [EMAIL PROTECTED] http://michiel.vanbaak.eu GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=getsearch=0x71C946BD Why is it drug addicts and computer aficionados are both called users? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
