Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-11 Thread Henry Cobb

On 3/10/07, Lacy Moore - Aspendora [EMAIL PROTECTED] wrote:

On 3/10/07, Henry Cobb [EMAIL PROTECTED] wrote:
 So get a second broadband connection and run only voice on it.

Has anyone tried this?

I have been thinking about this.  We're getting so much spam that I
think it's taking up too much of our bandwidth.  I'm wondering how
much bandwidth all the script kiddies take up scanning things as well.


That won't be a problem if you've got almost every port blocked at the firewall.

Sell this to your client on the basis of uptime. You wouldn't want
your phones to be unusable just because your ISP has a routing
problem.

Buy two links of the same size from two different kinds of providers
and put the tiny trickle of voice on the best link and your hordes of
data on the non so good link.

Then sign up for two different VoIP providers and use whichever is
best on your best internet link as your primary with the other as
backup.

Then all you have to do is ensure that everything on the phone to
internet route has UPS protection.  (A standby PBX PC wouldn't hurt
either.)

-HJC
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-11 Thread Gordon Henderson

On Sun, 11 Mar 2007, Henry Cobb wrote:


On 3/10/07, Lacy Moore - Aspendora [EMAIL PROTECTED] wrote:

On 3/10/07, Henry Cobb [EMAIL PROTECTED] wrote:
 So get a second broadband connection and run only voice on it.

Has anyone tried this?

I have been thinking about this.  We're getting so much spam that I
think it's taking up too much of our bandwidth.  I'm wondering how
much bandwidth all the script kiddies take up scanning things as well.


That won't be a problem if you've got almost every port blocked at the 
firewall.


Is is a problem, even blocking ports because by the time the packet gets 
to your firewall, it's already come over the wires to the firewall. Your 
firewall may well just dump it in the bit-bucket, but it's still taken up 
wire time. Someone flooding large packets to your router really can 
screw you up no-matter what you do on your firewall. This is also why 
inbound QoS is only a reasonable-effort at the best of times...


I've found that spam email is much more a problem than the odd port probe 
though in terms of data flowing through a server/router )-:



Buy two links of the same size from two different kinds of providers
and put the tiny trickle of voice on the best link and your hordes of
data on the non so good link.

Then sign up for two different VoIP providers and use whichever is
best on your best internet link as your primary with the other as
backup.

Then all you have to do is ensure that everything on the phone to
internet route has UPS protection.  (A standby PBX PC wouldn't hurt
either.)


And then some muppet in a JCB comes long and digs up both wires which are 
in the same trench ;-)


Gordon
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Gordon Henderson

On Fri, 9 Mar 2007, Zeeshan Zakaria wrote:

Gordon, thanks for such a detailed and full of information email. It 
helped me and must have helped hundreds of others on this mailing list.


It's quite a simplistic approach really - I think it'seasier to do 
physical separation at times than dive into the weird and whacky world of 
QoS, etc...


In my scenario, for this client whom I am working for, their main issue 
has always been echo. They have about 50 extensions, with 20 in the 
office, busy office, calls all the time, up to 5 at any given time, 10 
remote extensions and other virtual extensions just for voicemail 
purposes. 5 IVRs and 4 queues, one VoIP line and main trunk a T1 PRI. 
PRI is used for all incoming and outgoing calls except for long distance 
calls where VoIP line is used.


I woudln't be sure that the echo is caused by the internal network. I'd be 
fairly sure that if you separated the asterisk box from the rest of the 
network that you'd still hear echo...


Ethernet switches do switch very well and as long as they don't have 
internal issues then 2 devices connecting point to point over the switch 
really should look like a bit of wire. You haven't said, but maybe you 
have the phones wired in-line? In which case the PC behind the phone 
talking to another PC or server on the network might well interrupt the 
phone calls, but even then I'm not sure it would introduce echo. If they 
are doing P2P down/uploading over the Internet, then unless you have a 
very high speed Internet connection (over 10Mb/sec!) then that's unlikely 
to interfere with the VoIP traffic, even without QoS.


One thing to do is make sure everything is talking the right speed though 
- make sure the ethernet switch realyl is a switch an not a passive hub. 
(if it has a collision LED then it's a hub and should be thrown in the 
bin) and make sure all ports come up at 100Mb (or 1Gb if it's a Gb switch) 
full duplex.




I am thinking of going with HWEC and also using a good QoS switch. Right now
there is only one switch (don't remember the name) and it is handling all
the VoIP and data traffic. Sometimes voice breaks, and it must be because of
interference from data traffic. But this is not a very serious problem and
one switch with QoS should be able to handle it. Am I right here? Even if
someone starts using P2P software.


There is a lot of information on the wiki about Echo. Mostly to do with 
analogue lines though and I've as yet, no 1st hand experience with BRI or 
PRI circuits


Start here:
  http://www.voip-info.org/wiki/view/Asterisk+echo+cancellation


Current router is a linksys WRT54GL - Wireless-G Broadband Router. Is it
good enough if I get a good switch? Can you suggest which switch I should
get. I was looking on the Internet and found switches like Adtran NetVanta
which are very expensive. What do they do which makes them so expensive? And
in my case, is that the type of switch which I need or is there something
cheaper out there too. I am ok without PoE.


That has a 4-port 10/100 switch and I'm guessing your internet connection 
is cable (or you have another upstream ADSL modem).


I've had good results with DLink switches and Netgear switches. Even Cisco 
switches work ok, if a shade on the expensive side. (but no-one got sacked 
for buying cisco ... yet ;-)


If you want a reasonable switch that has most features you need, I'd look 
at:


  http://www.netgear.co.uk/smart_switch_fs726t.php

but I've no 1st hand experience of them, and they're 10/100 only (with 2 
Gb ports - and I'd connect one to the asterisk box, the other to the 
router on the 'VoIP' switch, and on the other, one to a server if they 
have one and one to the router) So for 20 PCs and 20 phones, you'll need 2 
of these.


You typically pay a premium on ethernet switches for management. This 
will give you some sort of command interface to the switch (web, serial, 
telnet) to let you fiddle with it - set link type/speeds, enable snmp 
monitoring, create VLANs, and so on. I'm not convinced of the requirement 
for this in a small office, but it may be features management desire...


If you can get the echo cracked on the office extensions out through the 
T1 line, then all ought to be fine. But if you have a lot of remote SIP 
users then you might have problems with your internet line - then you need 
to see if you can enable QoS on the router - which may help, but theres 
almost mothing you can do to shape incoming traffic, as by the time the 
rotuer see it to shape it, it's too late, as it's already come over the 
wire... So your single SIP outgoing line might suffer, as well as your 
incoming remote SIP users if you have a lot of people on the LAN doing 
heavy interweb stuff...


You might even want to start monitoring the router, if possible using 
traffic graphing software like MRTG, etc.


Good luck!

Gordon
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Henry Cobb

On 3/9/07, Zeeshan Zakaria [EMAIL PROTECTED] wrote:

I am thinking of going with HWEC and also using a good QoS switch. Right now
there is only one switch (don't remember the name) and it is handling all
the VoIP and data traffic. Sometimes voice breaks, and it must be because of
interference from data traffic. But this is not a very serious problem and
one switch with QoS should be able to handle it. Am I right here? Even if
someone starts using P2P software.


Not a chance.

Most of your traffic is doubtlessly downloads such as web and spam mail.

A QoS device on your side of the link can only reduce the amount of
stuff you send (which isn't much) and can't do anything about the
massive amount of downloaded stuff that is getting in the way of voice
packets being sent to you.

So get a second broadband connection and run only voice on it.

-HJC
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Lacy Moore - Aspendora

On 3/10/07, Henry Cobb [EMAIL PROTECTED] wrote:

So get a second broadband connection and run only voice on it.


Has anyone tried this?

I have been thinking about this.  We're getting so much spam that I
think it's taking up too much of our bandwidth.  I'm wondering how
much bandwidth all the script kiddies take up scanning things as well.
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Chris Mason (Lists)

Lacy Moore - Aspendora wrote:


Has anyone tried this? 
This is how I do serious installations. I use a cheap ADSL connection 
for browsing traffic and a dedicated feed for voice. Dual hjome the 
machine, run shorewall setup for two ISPs, and write the rules to route 
accordingly.


--
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(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759 UK 44.207.183.0271
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED] 



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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Gordon Henderson

On Sat, 10 Mar 2007, Lacy Moore - Aspendora wrote:


On 3/10/07, Henry Cobb [EMAIL PROTECTED] wrote:

So get a second broadband connection and run only voice on it.


Has anyone tried this?


Intersting idea. One of the VoIP providers in the UK (where I am) 
recomends this for small businesses, but I fear that with the standard 
offering you're still at the 50:1 or 20:1 contention ratios that BT 
provide the ADSL wholesalers. (And it's £107 for a new phone line install, 
and £12 a month, and that puts some companies off - until you show them 
how much an ISDN30 costs...) One company is claiming they bypass the 
Internet side of it all entirely and can give you dedicated ADSL lines 
that go right into their (MPLS) network - they call it VxDSL, but I'm not 
100% sure how they're doing this...



I have been thinking about this.  We're getting so much spam that I
think it's taking up too much of our bandwidth.  I'm wondering how
much bandwidth all the script kiddies take up scanning things as well.


On my servers and systems I look after, spam email is many many more times 
the volume than the port-scanners. P2P file-sharing is more of a concern 
to me than port scanning ...


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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-09 Thread Gordon Henderson

On Fri, 9 Mar 2007, Zeeshan Zakaria wrote:


Hi everybody,

What is a proper setup for a medium size business with about 20 IP phones
and 20 computers. Right now they are using a regular Linksys router which we
use at homes. Their switch is also a very standard switch. Now they need to
put there something better and VoIP compatible.

What people use out there in serious and professional VoIP installations for
medium size businesses? Is there a good 24 port router with VoIP
compatibility with no need of an extra switch? Please advice me for all the
equipment I'd need for a complete network upgrade.


You'd need to supply more details for a detailled answer, (like what's the 
budget ;-) and why do you think you need something better? What do you 
currently have, and are they actually having problems at present, or it is 
just a percieved problem?


But if this was me, and it was a green site installation, and money was 
a bit of a consideration (it usually is IME for small businesses unless 
they are new, VC funded with millions in the bank and Porsches in the car 
park ;-), So I'd start with 2 decent enough 24-port Ethernet switches and 
run at least 2 Ethernet lines to each desk (one for the PC, one for the 
phone) back to a patch panel (actually, these days, I run 4 to each desk, 
but a lot depends on the type of company!) You might want to investigate 
switches with PoE capabilities - in an ideal world this would be good, but 
it adds to the expense, and watch out for their power carrying ability - 
some can only power 8 of 16 sockets for example - 20 phones at 6W each is 
120W which is quite a bit to add to the PSU capacity of a little 1U 
Ethernet switch!


Some switches can let use use 15W per port, for 8 ports, or 7.5W for 16 
ports - the Grandstream phones I use claim to suck no more than 6W - is 
that lucky or what ;-)


I'd steer away from using the in-line connections that many IP phones have 
- unless you were desperately short of cabling capabiltiy, or money. (but 
I have used the switch facilities on Grandstream GXP phones in an small 
office environment where I didn't have much choice and not had any issues 
with it. (Although if you reboot or unplug the phone, it takes the PC 
offline!) Make sure the switch in the phone is a switch if you need to use 
it! In the Grandstream Budgetone 100's it's a 10Mb HUB, not a 10/100 
switch!)


Then plug all phones and the asterisk box into one switch and all PCs and 
servers into the other. You can then plug each switch into the router, if 
it has a switch of it's own, (a lot of the netgear ADSL routers have 
built-in 4-port switches) or have a small 3rd top-level switch to connect 
the 2 switches and rotuer together. or you can daisy-chain the switches 
into the router if it only has one port.


So without doing anything special, this will keep VoIP traffic inside one 
switch and PC/PC/Server traffic inside the other and by the switching 
nature of the switches, stop traffic from PC to PC/Server interfering with 
switched VoIP traffic on the other switch.


If you can't afford the luxury of separate Ethernet switches, then you 
might need to look into something a bit more exotic and use Layer 2 
QoS/801.p/VLan services, etc.


The above isn't perfect, but for your average small office, it's hard to 
beat for a price. Things can go wrong though - someone plugging a PC into 
the VoIP switch, then running network traffic intensive apps to other PCs 
or servers (games, viruses). Broadcast/APR storms but these are rare 
these days (however if you want to experiment, loopback 2 ethernet ports 
and stand well back!) Some switches will detect this and suppress 
excessive ARP broadcast traffic though.


Your router choice will depends on what you are trying to achieve - if you 
are placing calls over the Internet, then you might want a router which 
has QoS functions - however, the reality is that you can only effectively 
use QoS when you control every aspect of the link - which with most ISPs 
you can't. (And you don't say if you have an ADSL, Cable, Leased line, 
etc. connection - not that it matters that much, however) Most routers 
will make a good effort though, but over the big bad Internet (and 
incoming data to your site in particular) you have no control over.


Saying that, with a good ISP and reasonable staff, most of the time you 
get away with it, and I regularly chat with my clients and friends over 
the 'net even when I know some of them have no QoS at all on their company 
routers. One site in particular has 100 staff, a 4Mb Internet line and I 
regularly make calls over their non QoS'd Internet line to other sites 
without any issues at all. (But it just takes one person running some 
agressive P2P software to kill it for everyone!)


If you are running VPNs to other sites, make sure the router is up to it! 
After many years of using Drayteks, I now find them a PITA as they can 
only sustain about 1.5Mb/sec through an encrypted VPN and with 

Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-09 Thread Zeeshan Zakaria

Gordon, thanks for such a detailed and full of information email. It helped
me and must have helped hundreds of others on this mailing list.

In my scenario, for this client whom I am working for, their main issue has
always been echo. They have about 50 extensions, with 20 in the office, busy
office, calls all the time, up to 5 at any given time, 10 remote extensions
and other virtual extensions just for voicemail purposes. 5 IVRs and 4
queues, one VoIP line and main trunk a T1 PRI. PRI is used for all incoming
and outgoing calls except for long distance calls where VoIP line is used.

I am thinking of going with HWEC and also using a good QoS switch. Right now
there is only one switch (don't remember the name) and it is handling all
the VoIP and data traffic. Sometimes voice breaks, and it must be because of
interference from data traffic. But this is not a very serious problem and
one switch with QoS should be able to handle it. Am I right here? Even if
someone starts using P2P software.

Current router is a linksys WRT54GL - Wireless-G Broadband Router. Is it
good enough if I get a good switch? Can you suggest which switch I should
get. I was looking on the Internet and found switches like Adtran NetVanta
which are very expensive. What do they do which makes them so expensive? And
in my case, is that the type of switch which I need or is there something
cheaper out there too. I am ok without PoE.
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[asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-08 Thread Zeeshan Zakaria

Hi everybody,

What is a proper setup for a medium size business with about 20 IP phones
and 20 computers. Right now they are using a regular Linksys router which we
use at homes. Their switch is also a very standard switch. Now they need to
put there something better and VoIP compatible.

What people use out there in serious and professional VoIP installations for
medium size businesses? Is there a good 24 port router with VoIP
compatibility with no need of an extra switch? Please advice me for all the
equipment I'd need for a complete network upgrade.

Thanks

--
Zeeshan A Zakaria
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