Re: [asterisk-users] asterisk billing software

2006-12-14 Thread Andrew Joakimsen

Sorry to bring back a post from the grave, but what do you feel is the worst
problem you are having with AgileVoice? Is their support easy to reach?

On 11/16/06, Chris Mazuc <[EMAIL PROTECTED]> wrote:


Andrew Joakimsen wrote:
> Chris:
>
> We were evaluating AgileVoice currently, could you please elaborte on
> your problems? Did they not do the instattion for you?

They did the installation.

I'm going to be very careful with my wording here, but if you are
currently evaluating their software, I recommend you ask to see *all* of
the documentation for AgileVoice (not just AgileBill).

-Chris
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Re: [asterisk-users] asterisk billing software

2006-11-16 Thread Chris Mazuc

Andrew Joakimsen wrote:

Chris:

We were evaluating AgileVoice currently, could you please elaborte on 
your problems? Did they not do the instattion for you?


They did the installation.

I'm going to be very careful with my wording here, but if you are 
currently evaluating their software, I recommend you ask to see *all* of 
the documentation for AgileVoice (not just AgileBill).


-Chris
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Re: [asterisk-users] asterisk billing software

2006-11-16 Thread Andrew Joakimsen

Chris:

We were evaluating AgileVoice currently, could you please elaborte on your
problems? Did they not do the instattion for you?

Regards,

Andrew


On 11/16/06, Chris Mazuc <[EMAIL PROTECTED]> wrote:


My company has recently purchased AgileBill/AgileVoice and have had
numerous problems getting it up and running. We submitted support
tickets within our 30 day "trial period", of which only a few were
resolved. As of right now, their software is crashing when it attempts
to provision new accounts, and nobody has gotten back to us about
this... FOR THREE WEEKS! Is there anyone else out there that has dealt
with them before? If so, I'd like to hear your opinion.

Thanks,
Chris
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[asterisk-users] asterisk billing software

2006-11-16 Thread Chris Mazuc
My company has recently purchased AgileBill/AgileVoice and have had 
numerous problems getting it up and running. We submitted support 
tickets within our 30 day "trial period", of which only a few were 
resolved. As of right now, their software is crashing when it attempts 
to provision new accounts, and nobody has gotten back to us about 
this... FOR THREE WEEKS! Is there anyone else out there that has dealt 
with them before? If so, I'd like to hear your opinion.


Thanks,
Chris
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