Re: [asterisk-users] improved SMS?

2007-07-19 Thread Andrew Joakimsen
On 7/12/07, Russ McBride [EMAIL PROTECTED] wrote:


 Newbie question(s):

  From what I can determine it sounds like the SMS messaging isn't as
 robust as it could be (?).  I'm wondering if there's active work on
 that right now or if it's more of an issue about PSTN carrier that
 one would be using who would be responsible for passing the messages
 into the PLMN.

 Background-- I'm looking into the possibility of setting up an
 emergency messaging system here at the University that would send out
 voice, SMS, and emails.  Any input relevant to that goal would
 probably be appreciated.

 Thanks,


IMO the support for SMS in Asterisk is very poor. I think you should
not consider Asterisk as part of your SMS solution but instead either
talk with your preferred mobile carrier and see what sort of
arrangements you can work out with them, or look at one of the SMS
broker services. Another option could be using a GSM mobile phone
along with a serial cable and some software, but I'm sure if you are
doing this on a long-term basis it would be better to get a direct
connection with the carrier.

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Re: [asterisk-users] improved SMS?

2007-07-18 Thread Tim Panton

On 17 Jul 2007, at 11:26, Steve Kennedy wrote:

 On Tue, Jul 17, 2007 at 11:56:35AM +0200, Anselm Martin Hoffmeister  
 wrote:

 Am Donnerstag, den 12.07.2007, 16:57 -0700 schrieb Russ McBride:
 Newbie question(s):
  From what I can determine it sounds like the SMS messaging isn't as
 robust as it could be (?).  I'm wondering if there's active work on
 that right now or if it's more of an issue about PSTN carrier that
 one would be using who would be responsible for passing the messages
 into the PLMN.
 Background-- I'm looking into the possibility of setting up an
 emergency messaging system here at the University that would send  
 out
 voice, SMS, and emails.  Any input relevant to that goal would
 probably be appreciated.
 Hi Russ,
 my personal experience with short messages is that the system  
 sometimes
 chews on them for minutes, sometimes several hours, even inside one
 mobile network, from cell phone to cell phone. This surely screws  
 using
 it as a primary tier emergency system, but as a backup after e- 
 mail and
 automated phone-out that could be OK. Sending from web-interfaces  
 or via
 Uwhatever-that-protocol-is-called will not improve the overall
 performance.

 SMS was never designed for guaranteed delivery (or guaranteed timed
 delivery). There are options for messages to time out if they're not
 delivered in a specified time, or new messages can override old  
 messages
 that haven't been read yet - but delivery isn't guaranteed.

 A phone sending an SMS will try and establish a connection (sort  
 of) all
 the way through to the receiving phone and then deliver the  
 message, if
 it cant it will be sent to the receiving network's SMSC which will  
 then
 try and deliver it. If it gets put into a queue then the delivery time
 will vary drastically depending on the load on the SMSC and other
 network characteristics.

 Fixed to SMS always goes through an SMSC, so delivery times vary.

 Steve

Just to add, that there is a delivery receipt option you can set on
the sending message. If your code watches for this receipt , it can tell
when/if an SMS has been delivered to the destination phone.

Tim.





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Re: [asterisk-users] improved SMS?

2007-07-17 Thread Anselm Martin Hoffmeister
Am Donnerstag, den 12.07.2007, 16:57 -0700 schrieb Russ McBride:
 
 Newbie question(s):
 
  From what I can determine it sounds like the SMS messaging isn't as  
 robust as it could be (?).  I'm wondering if there's active work on  
 that right now or if it's more of an issue about PSTN carrier that  
 one would be using who would be responsible for passing the messages  
 into the PLMN.
 
 Background-- I'm looking into the possibility of setting up an  
 emergency messaging system here at the University that would send out  
 voice, SMS, and emails.  Any input relevant to that goal would  
 probably be appreciated.

Hi Russ,

my personal experience with short messages is that the system sometimes
chews on them for minutes, sometimes several hours, even inside one
mobile network, from cell phone to cell phone. This surely screws using
it as a primary tier emergency system, but as a backup after e-mail and
automated phone-out that could be OK. Sending from web-interfaces or via
Uwhatever-that-protocol-is-called will not improve the overall
performance.

Considering all options to send out SMs:
- Asterisk, SMS() app to a landline SMS gateway
- Web interface with script/wget
- Uwhatever-modem-dialup
the second seems the easiest to use to me, and in my experience the
first tends to choke on some messages, be it 1 in 100 - still not 100%
perfect. The web interface method surely is by far cheaper than the
other two, at least here in Germany, where #1 will be charged as a
call-to-cellphone, first minute, about 17 cent, and #3 if available for
the network you want to use will be similar.

With the web interface approach you also get rid of the problem of
number portability: The #3 approach will only deliver the message if you
connect to the provider that the number currently is contracted to,
while #2 will not care about that (#1 should also work).

You see I tend to prefer the web-based thing.

If you intend to send emergeny SMs, please try and find a trustworthy
supplier. In the European price scale the cheapest readily found
providers will charge about 3 cent per message, but if you go for the 10
cent providers you will find higher reliability (without routing
messages to Germany through a Romanian mobile network to save money).
Those messages directly inserted into the destination network are sold
as provider messages here, opposed to cheapest or economy or
whatever euphemism for crap they invent.

Do not mistake me though: For fun messages they use to be good enough.
If you talk about emergency, a few cent probably will not make a huge
difference though, and time might be an issue.

BR
Anselm


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Re: [asterisk-users] improved SMS?

2007-07-17 Thread Steve Kennedy
On Tue, Jul 17, 2007 at 11:56:35AM +0200, Anselm Martin Hoffmeister wrote:

 Am Donnerstag, den 12.07.2007, 16:57 -0700 schrieb Russ McBride:
  Newbie question(s):
   From what I can determine it sounds like the SMS messaging isn't as  
  robust as it could be (?).  I'm wondering if there's active work on  
  that right now or if it's more of an issue about PSTN carrier that  
  one would be using who would be responsible for passing the messages  
  into the PLMN.
  Background-- I'm looking into the possibility of setting up an  
  emergency messaging system here at the University that would send out  
  voice, SMS, and emails.  Any input relevant to that goal would  
  probably be appreciated.
 Hi Russ,
 my personal experience with short messages is that the system sometimes
 chews on them for minutes, sometimes several hours, even inside one
 mobile network, from cell phone to cell phone. This surely screws using
 it as a primary tier emergency system, but as a backup after e-mail and
 automated phone-out that could be OK. Sending from web-interfaces or via
 Uwhatever-that-protocol-is-called will not improve the overall
 performance.

SMS was never designed for guaranteed delivery (or guaranteed timed
delivery). There are options for messages to time out if they're not
delivered in a specified time, or new messages can override old messages
that haven't been read yet - but delivery isn't guaranteed.

A phone sending an SMS will try and establish a connection (sort of) all
the way through to the receiving phone and then deliver the message, if
it cant it will be sent to the receiving network's SMSC which will then
try and deliver it. If it gets put into a queue then the delivery time
will vary drastically depending on the load on the SMSC and other
network characteristics.

Fixed to SMS always goes through an SMSC, so delivery times vary.

Steve

-- 
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UK +44-(0)20 79932612 / US +1-(310)8577715 / Fax +44-(0)20 7483 2455
Skype/GoogleTalk/AIM/Gizmo/Mac stevekennedyuk / MSN [EMAIL PROTECTED]
Euro Tech News Blog http://eurotechnews.blogspot.com

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[asterisk-users] improved SMS?

2007-07-12 Thread Russ McBride


Newbie question(s):

 From what I can determine it sounds like the SMS messaging isn't as  
robust as it could be (?).  I'm wondering if there's active work on  
that right now or if it's more of an issue about PSTN carrier that  
one would be using who would be responsible for passing the messages  
into the PLMN.

Background-- I'm looking into the possibility of setting up an  
emergency messaging system here at the University that would send out  
voice, SMS, and emails.  Any input relevant to that goal would  
probably be appreciated.

Thanks,
Russ




Russ McBride
Programmer/Analyst
TAS/IST
University of California at Berkeley
510-643-6853



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