Re: [asterisk-users] interruption in queue

2009-05-21 Thread Rilawich Ango
Thanks all.  I figure out to exit the queue by setting context in queue.conf.

On Thu, May 21, 2009 at 11:20 PM, Kevin P. Fleming  wrote:
> Mark Michelson wrote:
>
>> Not to undermine Kevin's requests to read what is documented, I can say that
>> what you want actually will not be presented by running "core show 
>> application
>> Queue" in the CLI.
>
> As file would say... 'osnap'
>
> In my haste to respond this morning while eating breakfast I didn't look
> for where that was actually documented. Sorry :-)
>
> --
> Kevin P. Fleming
> Digium, Inc. | Director of Software Technologies
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
> skype: kpfleming | jabber: kpflem...@digium.com
> Check us out at www.digium.com & www.asterisk.org
>
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Re: [asterisk-users] interruption in queue

2009-05-21 Thread Kevin P. Fleming
Mark Michelson wrote:

> Not to undermine Kevin's requests to read what is documented, I can say that 
> what you want actually will not be presented by running "core show 
> application 
> Queue" in the CLI.

As file would say... 'osnap'

In my haste to respond this morning while eating breakfast I didn't look
for where that was actually documented. Sorry :-)

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpflem...@digium.com
Check us out at www.digium.com & www.asterisk.org

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Re: [asterisk-users] interruption in queue

2009-05-21 Thread Mark Michelson
Kevin P. Fleming wrote:
> Rilawich Ango wrote:
> 
>>   I want to allow user to press 0 to the voicemail if the user don't
>> want to wait in the queue.  Below is what I set but it doesn't work.
>> Anyone can help?  ango
> 
> None of that is necessary, but reading the documentation is. app_queue
> already supports the caller using a DTMF key to exit from waiting for an
> agent; 'core show application queue' should give you the information you
> need.
> 

Not to undermine Kevin's requests to read what is documented, I can say that 
what you want actually will not be presented by running "core show application 
Queue" in the CLI.

What you need to look at is the queues.conf.sample file in the configs/ 
directory of the source. There you will find a myriad of options you may set 
for 
a queue, including the DTMF exit option you want.

Mark Michelson

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Re: [asterisk-users] interruption in queue

2009-05-21 Thread Kevin P. Fleming
Rilawich Ango wrote:

>   I want to allow user to press 0 to the voicemail if the user don't
> want to wait in the queue.  Below is what I set but it doesn't work.
> Anyone can help?  ango

None of that is necessary, but reading the documentation is. app_queue
already supports the caller using a DTMF key to exit from waiting for an
agent; 'core show application queue' should give you the information you
need.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpflem...@digium.com
Check us out at www.digium.com & www.asterisk.org

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[asterisk-users] interruption in queue

2009-05-20 Thread Rilawich Ango
HI,
  I want to allow user to press 0 to the voicemail if the user don't
want to wait in the queue.  Below is what I set but it doesn't work.
Anyone can help?  ango

file: features.conf
[applicationmap]
opervm => 0,self/both,Macro,opervm

file: extensions.conf
...
exten => ,n(queue),Set(DYNAMIC_FEATURES=opervm)
exten => ,n,Queue(|tThH|||180)
...
[macro-opervm]
exten => s,1,NoOp(--openvm--)
exten => s,n,VoiceMail(3...@default,u)
exten => s,n,Hangup

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