[asterisk-users] out of the blue one way audio

2011-05-02 Thread Tarek Sawah

Greetings List.
we're facing a strange case with my system where in the middle of the call .. 
after like 7 minutes (not necessarily ) the callee is unable to hear the caller 
however the caller is able to hear the called party. the scenario is the 
following.

1- 15 computers running Windows XP SP3 joining a Windows Domain Controller with 
DHCP , DNS, ISA Internet Acceleration Server.
2- Internet link of 1Mbps Dedicated Leased Line.
3- Cisco Router
4- Hosted Asterisk server (Asterisk 1.4.40.1 x64 bit 8 GB ram, Intel(R) Xeon(R) 
X3210  @ 2.13GHz CPU)
5- additional SIP Soft phones in several locations over the world (Zoiper, 
X-Lite, Nokia Native Sip).
6- Packet8 Sip trunking for Inbound calls
7- IDT (Net2Phone) Sip Trunk for outbound calls. (two IPs)

Network Profile:
Cisco Router has a Public IP of 196.XXX.XXX.XXX  and a private IP 
192.168.100.245
computers have IP addresses : 192.168.100.XXX/24
default gateway: 192.168.100.245
DC: 192.168.100.2
DNS: 192.168.100.2
PROXY Server: 192.168.100.2  (Forced in Internet Explorer)
Voip Traffic going directly from 192.168.100.245
Http Traffic goes to 192.168.100.2 then via another internet link (ADSL 8bps 
connection)

Router is preventing any traffic other than VoIP. for example we tried to pass 
HTTP requests via the internet link .. but did not go through.


Asterisk Side:
sip.conf sample:
[GENERAL]
notifyringing=yes
notifyhold=yes
limitonpeers=yes
tos_sip=cs3
tos_audio=ef
tos_video=af41
alwaysauthreject=yes
t38pt_udptl = yes
bindport=5070
externip=SERVER_IP
rtptimeout=60
session-timers=originate
session-expires=600
session-minse=90
session-refresher=uas
rtpholdtimeout=120
rtpkeepalive=20
allow=gsm
t38pt_udptl=yes
sendrpid=yes
trustrpid=no
directrtpsetup=yes

[USERNAME]
deny=0.0.0.0/0.0.0.0
type=friend
secret=PASSWORD
qualify=yes
port=5060
permit=0.0.0.0/0.0.0.0
nat=yes
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=gsm
context=from-callcenter
canreinvite=no


we have a call recording for outbound and inbound calls.
the problem is not happening on all calls at once.. it happens on random
 extensions at random times and random durations however most noticeable 
durations are around 7 minutes and 20 minutes (most occurring) 

one additional situation.. the original bind_port for asterisk server is 5060 
however after three or four hours of operating on that port the computers 
unregister and are unable to make calls at all .. or even register
we changed the port to 5070 and things are working properly now.
although this port issue is only noticeable on the above setup and on that 
facility only. other internet links are able to provide stable connection over 
5060.

any additional information can be provided.

 
Tarek Sawah

Information Technology  Adviser

Integrated Digital Systems

CCNP, MCSE, RHCE, TELECOM

USA: +1 386 492 9993



  
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Re: [asterisk-users] out of the blue one way audio

2011-05-02 Thread hatem moiz
Check if this problem happening with xlite useres only i remember there is
option in xlite causing this problem
On May 2, 2011 2:36 PM, Tarek Sawah tareksa...@hotmail.com wrote:
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Re: [asterisk-users] out of the blue one way audio

2011-05-02 Thread Tarek Sawah


this is happening on all Soft phones are facing the same problem. Zoiper , 
X=lite , our own pjsip based dialer (CRM).
this was not the issue .. it happened suddenly .. we switched internet links 
even.


Tarek Sawah

Information Technology Adviser

Integrated Digital Systems

CCNP, MCSE, RHCE, TELECOM

USA: +1 386 492 9993








 Date: Mon, 2 May 2011 14:45:58 +0300
 From: hatemm...@gmail.com
 To: asterisk-users@lists.digium.com
 CC: yamennaj...@ids-tech.net
 Subject: Re: [asterisk-users] out of the blue one way audio


 Check if this problem happening with xlite useres only i remember there
 is option in xlite causing this problem

 On May 2, 2011 2:36 PM, Tarek Sawah
  wrote:

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Re: [asterisk-users] out of the blue one way audio

2011-05-02 Thread Tarek Sawah

because they are behind a router and using private IP addresses. and the Cisco 
router is Nating our traffic

Tarek Sawah

Information Technology Adviser

Integrated Digital Systems

CCNP, MCSE, RHCE, TELECOM

USA: +1 386 492 9993








 From: satish...@hotmail.com
 To: asterisk-users@lists.digium.com
 Date: Mon, 2 May 2011 08:11:23 -0400
 Subject: Re: [asterisk-users] out of the blue one way audio

 Why nat=yes ?

 --
 Sent from my iPhone

 On May 2, 2011, at 7:33 AM, Tarek Sawah  wrote:

 
  Greetings List.
  we're facing a strange case with my system where in the middle of
  the call .. after like 7 minutes (not necessarily ) the callee is
  unable to hear the caller however the caller is able to hear the
  called party. the scenario is the following.
 
  1- 15 computers running Windows XP SP3 joining a Windows Domain
  Controller with DHCP , DNS, ISA Internet Acceleration Server.
  2- Internet link of 1Mbps Dedicated Leased Line.
  3- Cisco Router
  4- Hosted Asterisk server (Asterisk 1.4.40.1 x64 bit 8 GB ram, Intel
  (R) Xeon(R) X3210 @ 2.13GHz CPU)
  5- additional SIP Soft phones in several locations over the world
  (Zoiper, X-Lite, Nokia Native Sip).
  6- Packet8 Sip trunking for Inbound calls
  7- IDT (Net2Phone) Sip Trunk for outbound calls. (two IPs)
 
  Network Profile:
  Cisco Router has a Public IP of 196.XXX.XXX.XXX and a private IP 
  192.168.100.245
  computers have IP addresses : 192.168.100.XXX/24
  default gateway: 192.168.100.245
  DC: 192.168.100.2
  DNS: 192.168.100.2
  PROXY Server: 192.168.100.2 (Forced in Internet Explorer)
  Voip Traffic going directly from 192.168.100.245
  Http Traffic goes to 192.168.100.2 then via another internet link
  (ADSL 8bps connection)
 
  Router is preventing any traffic other than VoIP. for example we
  tried to pass HTTP requests via the internet link .. but did not go
  through.
 
 
  Asterisk Side:
  sip.conf sample:
  [GENERAL]
  notifyringing=yes
  notifyhold=yes
  limitonpeers=yes
  tos_sip=cs3
  tos_audio=ef
  tos_video=af41
  alwaysauthreject=yes
  t38pt_udptl = yes
  bindport=5070
  externip=SERVER_IP
  rtptimeout=60
  session-timers=originate
  session-expires=600
  session-minse=90
  session-refresher=uas
  rtpholdtimeout=120
  rtpkeepalive=20
  allow=gsm
  t38pt_udptl=yes
  sendrpid=yes
  trustrpid=no
  directrtpsetup=yes
 
  [USERNAME]
  deny=0.0.0.0/0.0.0.0
  type=friend
  secret=PASSWORD
  qualify=yes
  port=5060
  permit=0.0.0.0/0.0.0.0
  nat=yes
  host=dynamic
  dtmfmode=rfc2833
  disallow=all
  allow=gsm
  context=from-callcenter
  canreinvite=no
 
 
  we have a call recording for outbound and inbound calls.
  the problem is not happening on all calls at once.. it happens on
  random
  extensions at random times and random durations however most
  noticeable durations are around 7 minutes and 20 minutes (most
  occurring)
 
  one additional situation.. the original bind_port for asterisk
  server is 5060 however after three or four hours of operating on
  that port the computers unregister and are unable to make calls at
  all .. or even register
  we changed the port to 5070 and things are working properly now.
  although this port issue is only noticeable on the above setup and
  on that facility only. other internet links are able to provide
  stable connection over 5060.
 
  any additional information can be provided.
 
 
  Tarek Sawah
 
  Information Technology Adviser
 
  Integrated Digital Systems
 
  CCNP, MCSE, RHCE, TELECOM
 
  USA: +1 386 492 9993
 
 
 
 
  --
  _
  -- Bandwidth and Colocation Provided by http://www.api-digital.com --
  New to Asterisk? Join us for a live introductory webinar every Thurs:
  http://www.asterisk.org/hello
 
  asterisk-users mailing list
  To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users
 

 --
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --
 New to Asterisk? Join us for a live introductory webinar every Thurs:
 http://www.asterisk.org/hello

 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users
  
--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users