Re: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-30 Thread Steve Kennedy
On Sun, Oct 29, 2006 at 03:09:42PM +, Conrad Wood wrote:

 On 29 Oct 2006, at 11:02, Matthew Thompson wrote:
 On 26 Oct 2006, at 11:59, Conrad Wood wrote:
 A client used to use BT isdn30 and ported the numbers to telewest
 several years ago.
 Now, the client moved to adept telecom. I *think* adept resells BT
 products. We got new numbers from adept (bt?) and the old pbx on the
 telewest lines forwards the calls to the new numbers.
 What is the old PBX and how are Telewest presenting?
 We had Telewest lines once and they were the same RJ-45 ISDN 30 as BT. 
 Would it not be possible to use a dual port card and use Adept for the 
 outgoing and Telewest for the incoming service?
 Ah - I forgot to mention that there are 2 offices involved. The client 
 moved to new premises and the telewest lines are in the old office, 
 Adept in the new office.
 Otherwise I would do as you suggest, yes.

Though most OLO's have the ability and can port numbers away from BT, BT
will not port numbers out of area i.e. if they are geographic numbers
in BT terms they are tied to an exchange.


Steve

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Re: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-30 Thread Conrad Wood


On 29 Oct 2006, at 11:02, Matthew Thompson wrote:



On 26 Oct 2006, at 11:59, Conrad Wood wrote:


A client used to use BT isdn30 and ported the numbers to telewest
several years ago.
Now, the client moved to adept telecom. I *think* adept resells BT
products. We got new numbers from adept (bt?) and the old pbx on the
telewest lines forwards the calls to the new numbers.


What is the old PBX and how are Telewest presenting?

We had Telewest lines once and they were the same RJ-45 ISDN 30 as BT. 
Would it not be possible to use a dual port card and use Adept for the 
outgoing and Telewest for the incoming service?







Ah - I forgot to mention that there are 2 offices involved. The client 
moved to new premises and the telewest lines are in the old office, 
Adept in the new office.

Otherwise I would do as you suggest, yes.

Conrad

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Re: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-29 Thread Matthew Thompson


On 26 Oct 2006, at 11:59, Conrad Wood wrote:


A client used to use BT isdn30 and ported the numbers to telewest
several years ago.
Now, the client moved to adept telecom. I *think* adept resells BT
products. We got new numbers from adept (bt?) and the old pbx on the
telewest lines forwards the calls to the new numbers.


What is the old PBX and how are Telewest presenting?

We had Telewest lines once and they were the same RJ-45 ISDN 30 as  
BT. Would it not be possible to use a dual port card and use Adept  
for the outgoing and Telewest for the incoming service?






--
Matthew Thompson
[EMAIL PROTECTED]



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RE: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-27 Thread Jamie Heckford

 Any experts on porting numbers in the uk here? ;-)

 Yep, it is your legal _right_ to have the numbers ported in a
reasonable time/cost.
 Point this out to them and ask what the complaints escalation
procedure is. That should get their attention.

Can you point me to the law that gives you the legal right to port
numbers between providers? As far as I was aware they had to have a
porting agreement with the new carrier to able to do this.
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[asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-26 Thread Conrad Wood
A client used to use BT isdn30 and ported the numbers to telewest
several years ago.
Now, the client moved to adept telecom. I *think* adept resells BT
products. We got new numbers from adept (bt?) and the old pbx on the
telewest lines forwards the calls to the new numbers.
On the adept line I got a digium card in an opteron supermicro server.
ztcfg gives me over 99.99 pretty much all the time.
Client complains about crackling, echo and faint on *some* of the calls,
mostly incoming.
I think the old pbx converts the calls into analogue and back into
digital and that's where a lot of trouble comes from.
Does anyone have any ideas on
a) how to get the numbers ported and from who to whom?
b) does adept really resell bt or have they got their own equipment? Are
numbers ported to adept or to bt?
c) are there any other ideas on how one could cut out the old pbx?

Any experts on porting numbers in the uk here? ;-)

Thank you,

Conrad


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Re: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-26 Thread Tim Panton


On 26 Oct 2006, at 11:59, Conrad Wood wrote:


A client used to use BT isdn30 and ported the numbers to telewest
several years ago.
Now, the client moved to adept telecom. I *think* adept resells BT
products. We got new numbers from adept (bt?) and the old pbx on the
telewest lines forwards the calls to the new numbers.
On the adept line I got a digium card in an opteron supermicro server.
ztcfg gives me over 99.99 pretty much all the time.
Client complains about crackling, echo and faint on *some* of the  
calls,

mostly incoming.
I think the old pbx converts the calls into analogue and back into
digital and that's where a lot of trouble comes from.
Does anyone have any ideas on
a) how to get the numbers ported and from who to whom?
b) does adept really resell bt or have they got their own  
equipment? Are

numbers ported to adept or to bt?
c) are there any other ideas on how one could cut out the old pbx?

Any experts on porting numbers in the uk here? ;-)


Yep, it is your legal _right_ to have the numbers ported in a  
reasonable time/cost.

Point this out to them and ask what the complaints escalation
procedure is. That should get their attention.

I admit that moving twice is a bit unusual, but I successfully moved
some BT basic rate numbers from BT to NTL (who now own telewest).
It took a couple of weeks and a few faxes.

T.

Tim Panton

www.mexuar.com



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Re: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-26 Thread Conrad Wood
On Thu, 2006-10-26 at 15:40 +0100, Tim Panton wrote:
 On 26 Oct 2006, at 11:59, Conrad Wood wrote:
 
  A client used to use BT isdn30 and ported the numbers to telewest
  several years ago.
  Now, the client moved to adept telecom. I *think* adept resells BT
  products. We got new numbers from adept (bt?) and the old pbx on the
  telewest lines forwards the calls to the new numbers.
  On the adept line I got a digium card in an opteron supermicro server.
  ztcfg gives me over 99.99 pretty much all the time.
  Client complains about crackling, echo and faint on *some* of the  
  calls,
  mostly incoming.
  I think the old pbx converts the calls into analogue and back into
  digital and that's where a lot of trouble comes from.
  Does anyone have any ideas on
  a) how to get the numbers ported and from who to whom?
  b) does adept really resell bt or have they got their own  
  equipment? Are
  numbers ported to adept or to bt?
  c) are there any other ideas on how one could cut out the old pbx?
 
  Any experts on porting numbers in the uk here? ;-)
 
 Yep, it is your legal _right_ to have the numbers ported in a  
 reasonable time/cost.
 Point this out to them and ask what the complaints escalation
 procedure is. That should get their attention.
 
 I admit that moving twice is a bit unusual, but I successfully moved
 some BT basic rate numbers from BT to NTL (who now own telewest).
 It took a couple of weeks and a few faxes.

Hm, well according to ofcom the numbers were originally given to BT.
Would it then be BT who ports them back to themselves (or to adept)? Or
do I hassle Telewest?

thank you for your time!

Conrad

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