[asterisk-users] Queue priority not respected
Hello I notice that priority of queue members is not being respected. Using mysql realtime. These are the queue members (in table queue_members) : Local/queuemem0@ExternalCallFromQueue Local/queuemem1@ExternalCallFromQueue Local/queuemem2@ExternalCallFromQueue Local/queuemem3@ExternalCallFromQueue Local/queuemem4@ExternalCallFromQueue Local/queuemem5@ExternalCallFromQueue Local/queuemem6@ExternalCallFromQueue Asterisk queue show : sipserver*CLI> queue show myqueueq myqueueq has 0 calls (max unlimited) in 'ringall' strategy (10s holdtime, 99s talktime), W:0, C:13, A:0, SL:0.0% within 0s Members: queuemem0 (Local/queuemem0@ExternalCallFromQueue) with penalty 1 (realtime) (Not in use) has taken 5 calls (last was 551 secs ago) queuemem1 (Local/queuemem1@ExternalCallFromQueue) with penalty 1 (realtime) (Not in use) has taken no calls yet queuemem2 (Local/queuemem2@ExternalCallFromQueue) with penalty 2 (realtime) (Not in use) has taken 4 calls (last was 1314 secs ago) queuemem3 (Local/queuemem3@ExternalCallFromQueue) with penalty 2 (realtime) (Not in use) has taken 3 calls (last was 1408 secs ago) queuemem4 (Local/queuemem4@ExternalCallFromQueue) with penalty 4 (realtime) (Not in use) has taken 1 calls (last was 1937 secs ago) queuemem5 (Local/queuemem5@ExternalCallFromQueue) with penalty 4 (realtime) (Not in use) has taken no calls yet queuemem6 (Local/queuemem6@ExternalCallFromQueue) with penalty 3 (realtime) (Not in use) has taken no calls yet No Callers In verbose log I can see that queuemem6 with penalty 3 is not being contacted : [Oct 5 10:07:17] VERBOSE[21097] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem1 [Oct 5 10:07:17] VERBOSE[21098] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem0 --> busy [Oct 5 10:07:17] VERBOSE[21100] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem2 [Oct 5 10:07:17] VERBOSE[21099] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem3 --> busy [Oct 5 10:07:17] VERBOSE[21101] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem5 [Oct 5 10:07:17] VERBOSE[21102] app_dial.c: [Oct 5 10:07:17] -- Called SIP/queuemem4 queuemem0 and queuemem1 (priority 1) are busy, so queuemem2 and queuemem3 (priority 2) are being called. So far so good. But we placed queuemem2 and queuemem3 (priority 2) also busy. So queuemem6 should be rung as priority 3. What do we see : queuemem4 and queuemem5 (priority 4) are being called ! This not correct. queuemem6 is never contacted. Why are priorities here not beining respected ? Kind regards Jonas. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue priority
BJ Weschke wrote: On 3/29/07, Jordan Novak [EMAIL PROTECTED] wrote: What is the most stable version supporting queue priority. I have had many crashes, I am using 1.2.11 and have set the weight in queues.conf. is there a better way or a patch. I can't seem to find much. Any suggestions? Do you have a bug open in mantis with a backtrace of the crash? BJ, This is a known issue. After a year of instability on our production system, Digium support recommended removing weights from our queues. We went from having daily (sometimes multiple per day) degradation failures (calls not tearing down, RTP inactivity timeouts, etc.), to having a single segfault failure in the past month. Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue priority causes crash
Jordan Novak wrote: I am running 1.2.11, I have had the queue priority lock the system up twice in the last week. I will forgo how I know this is what caused it, just trust me. I used the weight function in queues.conf to add priority to the queue. Is there another way to do it that will make it more stable? Jordan, We had frequent lock ups using weights with queues in Asterisk Business Edition. Digium tech support told us the weights were are problem, so we took them out. We now log agents in with a penalty instead. After a month of heavy use (200-300 concurrent calls) this seems to have resolved our issue. I'm curious to know how you diagnosed the cause of the lock ups so quickly. We experienced these problems for a year before we got an answer. Maybe we could compare notes and help Digium resolve the problem so that weights can be used again. Thank you, Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue priority
On 3/29/07, Jordan Novak [EMAIL PROTECTED] wrote: What is the most stable version supporting queue priority. I have had many crashes, I am using 1.2.11 and have set the weight in queues.conf. is there a better way or a patch. I can't seem to find much. Any suggestions? Do you have a bug open in mantis with a backtrace of the crash? -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Queue priority
I am running 1.2.11, I have had the queue priority lock the system up twice in the last week. I will forgo how I know this is what caused it, just trust me. I used the weight function in queues.conf to add priority to the queue. Is there another way to do it that will make it more stable? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] queue priority causes crash
I am running 1.2.11, I have had the queue priority lock the system up twice in the last week. I will forgo how I know this is what caused it, just trust me. I used the weight function in queues.conf to add priority to the queue. Is there another way to do it that will make it more stable? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] queue priority
What is the most stable version supporting queue priority. I have had many crashes, I am using 1.2.11 and have set the weight in queues.conf. is there a better way or a patch. I can't seem to find much. Any suggestions? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
