Re: [Asterisk-Users] Polycom Images

2005-04-26 Thread Cory Andrews
Polycom does not directly support Asterisk, that is correct 100%.  We 
provide our customers Polycom firware, available via FTP or HTTP.

Cory Andrews
Senior Partner
+++
VOIPSupply.com
A Subsidiary of b2 Technologies
+++
voice - 800.398.VOIP X22
fax - 716.630.1548
email - [EMAIL PROTECTED]

Manjit Riat wrote:
Couple of months ago someone had posted to the list that polycom won't
support/provide to customers using polycom phones with asterisk. Is it still
the same way? If not then where do you get the images from coz I am looking
to pick up a polycom.

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Re: [Asterisk-Users] Polycom Images

2005-05-05 Thread Steve Totaro
If you want to purchase them from a distributor as a dealer it is best to 
not mention asterisk as they will deny your certification.  Use PingTel as 
your way in.

- Original Message - 
From: "Manjit Riat" <[EMAIL PROTECTED]>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" 

Sent: Tuesday, April 26, 2005 8:16 PM
Subject: [Asterisk-Users] Polycom Images


Couple of months ago someone had posted to the list that polycom won't
support/provide to customers using polycom phones with asterisk. Is it 
still
the same way? If not then where do you get the images from coz I am 
looking
to pick up a polycom.


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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread Wiley Siler
You should not have problems getting images if you come here or search
the Wiki.

W 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Totaro
Sent: Thursday, May 05, 2005 10:40 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom Images

If you want to purchase them from a distributor as a dealer it is best
to not mention asterisk as they will deny your certification.  Use
PingTel as your way in.


- Original Message -
From: "Manjit Riat" <[EMAIL PROTECTED]>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" 

Sent: Tuesday, April 26, 2005 8:16 PM
Subject: [Asterisk-Users] Polycom Images


> Couple of months ago someone had posted to the list that polycom won't
> support/provide to customers using polycom phones with asterisk. Is it

> still
> the same way? If not then where do you get the images from coz I am 
> looking
> to pick up a polycom.
>
>
>
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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread Manjit Riat
Out of curiosity what's the reason? Why would they not sell phones to
asterisk users? Do they not trust asterisk or their phones to work with each
other?

-Original Message-
From: Steve Totaro [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 05, 2005 10:40 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom Images

If you want to purchase them from a distributor as a dealer it is best to 
not mention asterisk as they will deny your certification.  Use PingTel as 
your way in.


- Original Message - 
From: "Manjit Riat" <[EMAIL PROTECTED]>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" 

Sent: Tuesday, April 26, 2005 8:16 PM
Subject: [Asterisk-Users] Polycom Images


> Couple of months ago someone had posted to the list that polycom won't
> support/provide to customers using polycom phones with asterisk. Is it 
> still
> the same way? If not then where do you get the images from coz I am 
> looking
> to pick up a polycom.
>
>
>
> ___
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> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
> 




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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread Charlie Watts
Manjit Riat wrote:
> Out of curiosity what's the reason? Why would they not sell phones to
> asterisk users? Do they not trust asterisk or their phones to work
> with each other?  

My guess: They don't want to compete with the folks that OEM Polycom
hardware. Lots of commercial phone system vendors just re-brand Polycom
phones, and Polycom doesn't want to hurt their relationship with those
businesses.

I bet that at some point one of the Asterisk-using Polycom vendors gets
the momentum to get a better Polycom<->Asterisk user relationship going.
The trouble is that most of the Asterisk-using hardware vendors are
hardware agnostic, and don't want sign anything that says "We'll only
sell Polycom equipment".
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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread mattf
They would also be competing indirectly with themselves(Cisco and Avaya
license their technology in their phones). But the real reason comes down to
support. I've been following the Polycom/Asterisk thing for 2 years now and
it really comes down to the fact that they do not want Asterisk users
calling them. They want them to call the person that sold them the phone,
but usually those resellers have no idea where to get the firmware or they
aren't authorized by Polycom to give it out. There are a few resellers that
do have a clue and can get you the firmware. You can probably post to the
BIZ list to get a hold of a reseller that will help you.

MATT---


-Original Message-
From: Charlie Watts [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 05, 2005 3:58 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Polycom Images


Manjit Riat wrote:
> Out of curiosity what's the reason? Why would they not sell phones to
> asterisk users? Do they not trust asterisk or their phones to work
> with each other?  

My guess: They don't want to compete with the folks that OEM Polycom
hardware. Lots of commercial phone system vendors just re-brand Polycom
phones, and Polycom doesn't want to hurt their relationship with those
businesses.

I bet that at some point one of the Asterisk-using Polycom vendors gets
the momentum to get a better Polycom<->Asterisk user relationship going.
The trouble is that most of the Asterisk-using hardware vendors are
hardware agnostic, and don't want sign anything that says "We'll only
sell Polycom equipment".
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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread Manjit Riat
Well having heard of the praises for polycom phones and everyone loving them
and having trouble finding them I think I'll sign the "We'll only
sell Polycom equipment". Let me look into that for more info..


-Original Message-
From: Charlie Watts [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 05, 2005 12:58 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Polycom Images

Manjit Riat wrote:
> Out of curiosity what's the reason? Why would they not sell phones to
> asterisk users? Do they not trust asterisk or their phones to work
> with each other?  

My guess: They don't want to compete with the folks that OEM Polycom
hardware. Lots of commercial phone system vendors just re-brand Polycom
phones, and Polycom doesn't want to hurt their relationship with those
businesses.

I bet that at some point one of the Asterisk-using Polycom vendors gets
the momentum to get a better Polycom<->Asterisk user relationship going.
The trouble is that most of the Asterisk-using hardware vendors are
hardware agnostic, and don't want sign anything that says "We'll only
sell Polycom equipment".



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Re: [Asterisk-Users] Polycom Images

2005-05-05 Thread asterisk
mattf <[EMAIL PROTECTED]> writes:

> They would also be competing indirectly with themselves(Cisco and Avaya
> license their technology in their phones). But the real reason comes down to
> support. I've been following the Polycom/Asterisk thing for 2 years now and
> it really comes down to the fact that they do not want Asterisk users
> calling them. They want them to call the person that sold them the phone,
> but usually those resellers have no idea where to get the firmware or they
> aren't authorized by Polycom to give it out. There are a few resellers that
> do have a clue and can get you the firmware. You can probably post to the
> BIZ list to get a hold of a reseller that will help you.

Hem, tell me if I'm wrong, but can't the firmware be downloaded directly
from polycom's web site ?



-- 
Rémi
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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread mattf
Quote from the site when you click on the "download SIP software" link:

SIP
Software  - Certified VoIP Resellers can download from the Polycom Resource
Center
NOTE: At this time, end-user customers can not download software. Please
work directly with the Polycom Certified VoIP Reseller you purchased the
products from to obtain the appropriate software. 


So, no you cannot download the software unless you have the correct kind of
reseller account, and if you are a reseller you have to get your Polycom
agent to turn on this capability for you.


MATT---


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 05, 2005 6:50 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom Images


mattf <[EMAIL PROTECTED]> writes:

> They would also be competing indirectly with themselves(Cisco and Avaya
> license their technology in their phones). But the real reason comes down
to
> support. I've been following the Polycom/Asterisk thing for 2 years now
and
> it really comes down to the fact that they do not want Asterisk users
> calling them. They want them to call the person that sold them the phone,
> but usually those resellers have no idea where to get the firmware or they
> aren't authorized by Polycom to give it out. There are a few resellers
that
> do have a clue and can get you the firmware. You can probably post to the
> BIZ list to get a hold of a reseller that will help you.

Hem, tell me if I'm wrong, but can't the firmware be downloaded directly
from polycom's web site ?



-- 
Rémi
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RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread Greg Boehnlein
On Thu, 5 May 2005, Charlie Watts wrote:

> Manjit Riat wrote:
> > Out of curiosity what's the reason? Why would they not sell phones to
> > asterisk users? Do they not trust asterisk or their phones to work
> > with each other?  
> 
> My guess: They don't want to compete with the folks that OEM Polycom
> hardware. Lots of commercial phone system vendors just re-brand Polycom
> phones, and Polycom doesn't want to hurt their relationship with those
> businesses.
> 
> I bet that at some point one of the Asterisk-using Polycom vendors gets
> the momentum to get a better Polycom<->Asterisk user relationship going.
> The trouble is that most of the Asterisk-using hardware vendors are
> hardware agnostic, and don't want sign anything that says "We'll only
> sell Polycom equipment".

This is not the case. I had a long conversation with Polycom's VP of 
Product management at VON this year, and asked why they didn't want to 
support Asterisk. Their response is that Asterisk has not yet completed 
the Self-Certification program w/ Polycom, and that this should be a 
relatively easy thing to do. They recognize that they are missing 
opportunites w/ Asterisk, but they want to make sure that their phones 
work correctly with it, and that Digium will take some responsibility for 
certifying their code w/ Polycom.

Last I heard, Polycom was supposed to be shipping a couple of cases of 
phones to Digium for certification w/ Asterisk Business Edition.

-- 
Vice President of N2Net, a New Age Consulting Service, Inc. Company
 http://www.n2net.net Where everything clicks into place!
 KP-216-121-ST



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RE: [Asterisk-Users] Polycom Images

2005-05-06 Thread Charlie Watts
Greg Boehnlein wrote:
> On Thu, 5 May 2005, Charlie Watts wrote:
> 
>> Manjit Riat wrote:
>>> Out of curiosity what's the reason? Why would they not sell phones
>>> to asterisk users? Do they not trust asterisk or their phones to
>>> work with each other?
>> 
>> My guess: They don't want to compete with the folks that OEM Polycom
>> hardware. Lots of commercial phone system vendors just re-brand
>> Polycom phones, and Polycom doesn't want to hurt their relationship
>> with those businesses.
>> 
>> I bet that at some point one of the Asterisk-using Polycom vendors
>> gets the momentum to get a better Polycom<->Asterisk user
>> relationship going. The trouble is that most of the Asterisk-using
>> hardware vendors are 
>> hardware agnostic, and don't want sign anything that says "We'll only
>> sell Polycom equipment".
> 
> This is not the case. I had a long conversation with Polycom's VP of
> Product management at VON this year, and asked why they didn't want
> to support Asterisk. Their response is that Asterisk has not yet
> completed the Self-Certification program w/ Polycom, and that this
> should be a relatively easy thing to do. They recognize that they are
> missing opportunites w/ Asterisk, but they want to make sure that
> their phones work correctly with it, and that Digium will take some
> responsibility for certifying their code w/ Polycom.   
> 
> Last I heard, Polycom was supposed to be shipping a couple of cases
> of phones to Digium for certification w/ Asterisk Business Edition. 

Wonderful!
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