RE: [Asterisk-Users] What is acceptable network latencyforvoipconnection?

2005-01-10 Thread Robert Augustyn
Damon,
Thanks that is great info.
robert



--- Damon Estep [EMAIL PROTECTED] wrote:

  Thanks,
  So what are the fresholds of the jitter, delay,
 and
  packet loss I should be asking my ISP for?
  robert
  
 
 On a T1 you should expect an SLA that states;
 
 Latency -  80ms round trip latency between your end
 and the ISP core
 routers within a few thousand miles, SLAs typically
 only cover traffic
 on the ISPS network. Try to use the same ISP for all
 VoIP endpoints so
 there is never any question about which network the
 delay occurs on.
 
 Jitter - SLA should be  5ms
 
 Packet loss - should be  0.5%
 
 While VoIP might tolerate more jitter and packet
 loss than stated above,
 these are not unreasonable parameters for T1 service
 and you should be
 able to get an SLA that falls in or near these
 parameters. Any ISP that
 can not provide a close SLA is not confident in
 their network.
 
 In my experience, packet loss is the biggest enemy,
 jitter is a close
 second, and latency is third (if it is still under
 ~200ms).
 
 Latency is a function of bandwidth and without
 congestion will be very
 consistent on similar bandwidth connections.
 Increases in latency due to
 congestion almost always come with high packet loss
 and jitter.
 
 
 Google for T1 Internet SLA and you will see many
 sample SLAs.
 
 
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RE: [Asterisk-Users] What is acceptable network latencyforvoipconnection?

2005-01-09 Thread Damon Estep
  In the real world (or at least in my world) we use undersubscribed
  internet connections that come with a service level agreement (SLA)
that
  guarantees that the jitter, delay, and packet loss with be within
  defined parameters in the service agreement.
 [...]
 
 In the real world (or imaginary world) that will not include your
 traffic which leaves or enters your ISP as your ISP has no control
 over that aspect.
 
A good ISP will prioritize RTP on their interface facing you (if you ask
them to) and you can prioritize RTP on your interface facing them. When
doing so it helps to identify the priority traffic by type (RTP) and
destination so other RTP streams do not impact your VoIP traffic. If the
ISP is not too oversubscribed on their upstream link, and you use this
same strategy on your other endpoints, you will get good reliable
results. If you want to check up on your SLA make sure your test tool
traffic is also in the priority queue group.

This is not a new question or answer; we have been doing this for 10
years, h.323 video conferences then, SIP audio and h.323 video now. We
have seen numerous ISPs, and we are also an ISP, all internet
connections are not created equal, my point is; find a good one, and
most good ones provide a good SLA because they know they can meet it.

A good ISP alone will fix most RTP issues, and priority queuing will
protect your RTP from your own network.
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RE: [Asterisk-Users] What is acceptable network latencyforvoipconnection?

2005-01-09 Thread Damon Estep
 Thanks,
 So what are the fresholds of the jitter, delay, and
 packet loss I should be asking my ISP for?
 robert
 

On a T1 you should expect an SLA that states;

Latency -  80ms round trip latency between your end and the ISP core
routers within a few thousand miles, SLAs typically only cover traffic
on the ISPS network. Try to use the same ISP for all VoIP endpoints so
there is never any question about which network the delay occurs on.

Jitter - SLA should be  5ms

Packet loss - should be  0.5%

While VoIP might tolerate more jitter and packet loss than stated above,
these are not unreasonable parameters for T1 service and you should be
able to get an SLA that falls in or near these parameters. Any ISP that
can not provide a close SLA is not confident in their network.

In my experience, packet loss is the biggest enemy, jitter is a close
second, and latency is third (if it is still under ~200ms).

Latency is a function of bandwidth and without congestion will be very
consistent on similar bandwidth connections. Increases in latency due to
congestion almost always come with high packet loss and jitter.


Google for T1 Internet SLA and you will see many sample SLAs.


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