RE: [Asterisk-Users] broadvoice NCFA numbers
call for you. Broadvoice is having issues. For me inbound calling is down (this is day two). Their mantra is : We are currently experiencing in-bound call issues with a carrier partner in some areas. We are aware of the issue and our engineers are working to have it resolved as soon as possible. I've been on hold for over an hour. I'm starting to have doubts that there is anyone answering calls there. Im about to drop their service; looking for another service that allows asterisk and has in bound AZ 480 dids right now. It should say And our ENGINEER not ENGINEERS are hiding under their desk hoping the problem will go away, we highly doubt to have this resolved within a week, please don't call, we don't answer out phones ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] broadvoice NCFA numbers
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Dziubanski Sent: Wednesday, May 11, 2005 7:56 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] broadvoice NCFA numbers Im about to drop their service; looking for another service that allows asterisk and has in bound AZ 480 dids right now. It should say And our ENGINEER not ENGINEERS are hiding under their desk hoping the problem will go away, we highly doubt to have this resolved within a week, please don't call, we don't answer out phones In all fairness, they do answer their phones, and (in rather stark contrast to some other VOIP providers) their support staff are remarkably pleasant under what must be extremely trying circumstances. The wait is long, to be sure, but there are humans there. The human I spoke to took time to do what trouble-shooting he could, was grateful to have a clue-ful asterisk user that could at least tell him what errors were being returned, and then eventually explained that the problem was with a vendor and that the ETR supplied by the vendor was long passed. He could offer no realistic estimate for restoration of service. It's a shame that they can't get things fixed. This episode is going to cost them dearly, because I believe that lots of others are doing what I'm doing, and pulling the plug. It's been a week now, and there are other options. -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.11.8 - Release Date: 05/10/2005 ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] broadvoice NCFA numbers
Rusty Shackleford wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Dziubanski Sent: Wednesday, May 11, 2005 7:56 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] broadvoice NCFA numbers Im about to drop their service; looking for another service that allows asterisk and has in bound AZ 480 dids right now. It should say And our ENGINEER not ENGINEERS are hiding under their desk hoping the problem will go away, we highly doubt to have this resolved within a week, please don't call, we don't answer out phones In all fairness, they do answer their phones, and (in rather stark contrast to some other VOIP providers) their support staff are remarkably pleasant under what must be extremely trying circumstances. The wait is long, to be sure, but there are humans there. The human I spoke to took time to do what trouble-shooting he could, was grateful to have a clue-ful asterisk user that could at least tell him what errors were being returned, and then eventually explained that the problem was with a vendor and that the ETR supplied by the vendor was long passed. He could offer no realistic estimate for restoration of service. It's a shame that they can't get things fixed. This episode is going to cost them dearly, because I believe that lots of others are doing what I'm doing, and pulling the plug. It's been a week now, and there are other options. I really wish they could do better. I sent them the following in response to their request that I update credit card info. I haven't gotten a reply after 2 days. I really think that right now is a bad time for them to be cancelling/suspending an account with a $16 balance due and less than 100 minutes per month actual usage. Here is what I wrote: The reason for the problem is that I had to cancel the card and a replacement card with a new number is on the way. Check my activity since opening this account and you will see that I only have used the account so far for test/development purposes. There is a lot of noise in some forums and mailing lists about your recent outages and other problems. I just checked and see that my primary number works but the tollfree does not. Give me the opportunity to actually use the account and maybe I can post something positive. The reason I have kept this account so long without really using it is that I do believe you have the best BYOD policies. That means that you are the nicest provider to do business with providing the quality of service issues get resolved. I do wish you the best. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] broadvoice NCFA numbers
trixter http://www.0xdecafbad.com wrote: I just tried to call a NCFA number that is known working in the UK (+44 0870 ..) and got a US message from broadvoice 'that number is not in service please check the number and try again'. I am wondering if it is my setup or if broadvoice no longer provides unlimited access to those numbers. Could someone else verify if this is the case? It is still listed on their rate page as 'unlimited' but lately with them I dont know what is my config being broke and what is theirs. Before I pull the remaining hair out of my head trying to figure this out I was just wondering if someone could try ... If you have unlimited world this should be a free call for you. Broadvoice is having issues. For me inbound calling is down (this is day two). Their mantra is : We are currently experiencing in-bound call issues with a carrier partner in some areas. We are aware of the issue and our engineers are working to have it resolved as soon as possible. I've been on hold for over an hour. I'm starting to have doubts that there is anyone answering calls there. Im about to drop their service; looking for another service that allows asterisk and has in bound AZ 480 dids right now. JD ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] broadvoice NCFA numbers
Broadvoice is having issues. For me inbound calling is down (this is day two). Their mantra is : We are currently experiencing in-bound call issues with a carrier partner in some areas. We are aware of the issue and our engineers are working to have it resolved as soon as possible. I've been on hold for over an hour. I'm starting to have doubts that there is anyone answering calls there. Im about to drop their service; looking for another service that allows asterisk and has in bound AZ 480 dids right now. I am about to drop them too, I just need a BYOD (asterisk) provider that allows at least reasonable rates to UK NCFA numbers becuase I call one in particular on occasion for entertainment. -- Trixter http://www.0xdecafbad.com UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378 signature.asc Description: This is a digitally signed message part ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] broadvoice NCFA numbers
On Fri, 2005-05-06 at 15:38 -0400, list wrote: Excuse my ignorance but whats an NCFA number? its a national rate number, in the UK it doesnt matter where you call from the fee is the same. +44 870 340 4605 is one example (and goes to my asterisk box) LCFA are local rate numbers and normally are in the exchange +44 845 ... -- Trixter http://www.0xdecafbad.com UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378 signature.asc Description: This is a digitally signed message part ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] broadvoice NCFA numbers
On Fri, May 06, 2005 at 12:46:19PM -0700, trixter http://www.0xdecafbad.com wrote: On Fri, 2005-05-06 at 15:38 -0400, list wrote: Excuse my ignorance but whats an NCFA number? its a national rate number, in the UK it doesnt matter where you call from the fee is the same. +44 870 340 4605 is one example (and goes to my asterisk box) LCFA are local rate numbers and normally are in the exchange +44 845 ... To be pedantic 0845 are not tied to specific exchanges, they are local rate numbers availably nationaly. 0870 are national rate (i.e. charged at UK long distance rates). It's all to do with call routing in BT's network and how much ingress and egress BT have to pay to deliver them. Steve -- NetTek Ltd Phone/Fax +44-(0)20 7483 2455 SMS steve-epage (at) gbnet.net mob 07775 755503 Personal Blog http://stevekennedy.blogspot.com Euro Tech News Blog http://eurotechnews.blogspot.com ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
