Re: [Asterisk-Users] call transfer to external phone number

2006-04-03 Thread Dovid Bender
 Hi!
 Is it possible to transfer a call to an external
 phone instead of
 transferring the call to internal phone?
 (I'm sorry for my bad english, I hope you
 understand)
 When, during a call, I digit #123, the call is
 transferred to internal 
 extension 123,
 but if I digit #external_phone_number, it tells me
 that it's impossible.
 Any idea?
 
 Thanks a lot!
 
 Giuseppe

I know that with polycom I was able to do this. Not by
using the # sign but by hitting the transfer button
and then entering the persons number and pressing
transfer. Please post your extensions.conf


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Re: [Asterisk-Users] call transfer to external phone number

2006-04-03 Thread C F
Yes, as long as the context that the phone transfering has an exten
declared for that number.

On 4/3/06, Giuseppe [EMAIL PROTECTED] wrote:
 Hi!
 Is it possible to transfer a call to an external phone instead of
 transferring the call to internal phone?
 (I'm sorry for my bad english, I hope you understand)
 When, during a call, I digit #123, the call is transferred to internal
 extension 123,
 but if I digit #external_phone_number, it tells me that it's impossible.
 Any idea?

 Thanks a lot!

 Giuseppe

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RE: [Asterisk-Users] call transfer to external phone number

2006-04-03 Thread Cosmin Prund
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of C F
 Sent: Monday, April 03, 2006 3:49 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] call transfer to external phone number
 
 Yes, as long as the context that the phone transfering has an exten
 declared for that number.
 

Does Asterisk make any distinction between an internal number and an
external number? I'm inclined to think it might be some kind of timeout
issue. And I've got the proof:

From my Aastra 9xxx (don't know the number and I'm to lasy to go look) I can
transfer a call to any extension, including the lng extension required
for dialing an external number (ie: #0X). Unfortunatelly that's the
ONLY phone I can do that from! I can't do it from XLite softphone and I
can't do it from analog phones connected to a Linksys PAP2.

For the phones that are unable to transfer to external numbers I've got
alias extensions defined (basic, 3 digit extensions).

 On 4/3/06, Giuseppe [EMAIL PROTECTED] wrote:
  Hi!
  Is it possible to transfer a call to an external phone instead of
  transferring the call to internal phone?
  (I'm sorry for my bad english, I hope you understand)
  When, during a call, I digit #123, the call is transferred to internal
  extension 123,
  but if I digit #external_phone_number, it tells me that it's
 impossible.
  Any idea?
 
  Thanks a lot!
 
  Giuseppe
 
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Re: [Asterisk-Users] call transfer to external phone number

2006-04-03 Thread C F
Asteirsk has got no clue what's internal and what's not, it's the
context that decide what numbers are available for a user.
In your case more info is needed to troubleshoot it.

On 4/3/06, Cosmin Prund [EMAIL PROTECTED] wrote:
  From: [EMAIL PROTECTED] [mailto:asterisk-users-
  [EMAIL PROTECTED] On Behalf Of C F
  Sent: Monday, April 03, 2006 3:49 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [Asterisk-Users] call transfer to external phone number
 
  Yes, as long as the context that the phone transfering has an exten
  declared for that number.
 

 Does Asterisk make any distinction between an internal number and an
 external number? I'm inclined to think it might be some kind of timeout
 issue. And I've got the proof:

 From my Aastra 9xxx (don't know the number and I'm to lasy to go look) I can
 transfer a call to any extension, including the lng extension required
 for dialing an external number (ie: #0X). Unfortunatelly that's the
 ONLY phone I can do that from! I can't do it from XLite softphone and I
 can't do it from analog phones connected to a Linksys PAP2.

 For the phones that are unable to transfer to external numbers I've got
 alias extensions defined (basic, 3 digit extensions).

  On 4/3/06, Giuseppe [EMAIL PROTECTED] wrote:
   Hi!
   Is it possible to transfer a call to an external phone instead of
   transferring the call to internal phone?
   (I'm sorry for my bad english, I hope you understand)
   When, during a call, I digit #123, the call is transferred to internal
   extension 123,
   but if I digit #external_phone_number, it tells me that it's
  impossible.
   Any idea?
  
   Thanks a lot!
  
   Giuseppe
  
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Re: [Asterisk-Users] call transfer to external phone number

2006-04-03 Thread Keith Geffert
SIP transfers happen out of band, so the context is the sip phone's
context noted in sip.conf.

For Inbound and outbound (ie Dial application), the context is the entry
point in the dial plan.  If you need features.conf transfers to work in
a specific context you need to set the __TRANSFER_CONTEXT variable
before the Dial application so asterisk knows what context to look for
extensions.

The relevant wiki page:

http://www.voip-info.org/wiki/view/Asterisk+config+features.conf

example:

exten = 101,1,set(__TRANSFER_CONTEXT=vm-internal)
exten = 101,n,Macro(superdial,SIP/vm-ext1SIP/outsip/9995551212,15,tr,
,pstn,2,${CALLERIDNAME},${CALLERIDNUM},pstn,[EMAIL PROTECTED])

So .. in this instance, when we outdial the cellphone (9995551212) with
the 't' option, we support transfers.  If we don't set the transfer
context as above when the # key is hit.  Asterisk is looking in the
[inbound] context because that is where extension 101 was dialed from.
But ... exten 101 doesn't want those available extensions, they want the
same set of extensions they have at their sip phone so they can transfer
to voicemail and so on.

Since our outbound pattern dials to SIP/outsip also exist in
[vm-internal] .. calls can be transferred out to PSTN numbers.


in any case.. this is how I got it to work. :)



Cosmin Prund wrote:
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of C F
 Sent: Monday, April 03, 2006 3:49 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] call transfer to external phone number

 Yes, as long as the context that the phone transfering has an exten
 declared for that number.

 
 Does Asterisk make any distinction between an internal number and an
 external number? I'm inclined to think it might be some kind of timeout
 issue. And I've got the proof:
 
From my Aastra 9xxx (don't know the number and I'm to lasy to go look) I can
 transfer a call to any extension, including the lng extension required
 for dialing an external number (ie: #0X). Unfortunatelly that's the
 ONLY phone I can do that from! I can't do it from XLite softphone and I
 can't do it from analog phones connected to a Linksys PAP2.
 
 For the phones that are unable to transfer to external numbers I've got
 alias extensions defined (basic, 3 digit extensions).
 
 On 4/3/06, Giuseppe [EMAIL PROTECTED] wrote:
 Hi!
 Is it possible to transfer a call to an external phone instead of
 transferring the call to internal phone?
 (I'm sorry for my bad english, I hope you understand)
 When, during a call, I digit #123, the call is transferred to internal
 extension 123,
 but if I digit #external_phone_number, it tells me that it's
 impossible.
 Any idea?

 Thanks a lot!

 Giuseppe

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